Jobs in the United States

25+ jobs

Save this search

Added 1 min ago
Seibi Technician - Production Engineering
TNA Toyota Motor Engineering & Manufacturing North America, Inc. Company
Liberty, NC
Toyota’s Production Engineering Battery Department is looking for a passionate and highly motivated Seibi Technician/Engineering Technician Position.
Added 1 min ago
Product Manager
AEVEX
Baltimore, MD
The manager integrates watchbill personnel, training, tooling, and procedures into a dependable support service. Responsibilities include establishing coverage, qualifying watchstanders,…
Added 2 mins ago
Senior Developer – MuleSoft Data Integrations
Forgent
Remote, United States
The Senior Developer – MuleSoft Data Integrations designs, builds, and supports the integration layer that connects Forgent Power’s enterprise applications. Working within Information…
Added 2 mins ago
CO
Parks Project Manager
City of Sammamish
Sammamish, WA
- $111,520 to $155,158 USD / year
…of parks, trails, and open spaces in our city. Parks Project Manager performs professional planning, design, and construction project management activities for the city’s parks, facilities,…
Added 2 mins ago
TC
Distribution Designer II
TRC Companies, Inc.
Raleigh, NC
- $24.02 to $27.5 USD / hour
TRC, Member of WSP, is a global consulting environmental and engineering firm and one of the top design firms in the energy sector. Together, TRC and WSP’s 83,000 experts create positive,…
Added 3 mins ago
S
Client Success Manager
Sage
Los Angeles, CA · NY
- $120,000 to $140,000 USD / year
Sage is hiring a Client Success Manager to own relationships with regional and community leaders across strategic operators. You will guide customers through the full post sales lifecycle,…
Added 4 mins ago
A
Project Manager
Actalent
Auburn Hills, MI
- $33 to $48 USD / hour
Junior Project Manager / Project Manager Robotics and AutomationJob DescriptionThis role starts as a Junior Project Manager supporting a Project Manager with a strong focus on advanced…
Added 5 mins ago
Electrical Workface Planner
Bechtel Corporation
New Albany, OH
…Advanced Work Packaging (AWP) program. Reporting to the AWP Manager, you will translate Construction Work Packages (CWPs) into field-ready, constraint-free IWPs that give electrical…
Added 6 mins ago
Sr. Operations Project Manager
Jabil Inc.
Salt Lake City/Grantsville, UT
At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of…
Added 6 mins ago
Assistant Test Engineering Manager
Jabil Inc.
Florence, KY
As the Assistant Test Engineering Manager, you will provide optimum test solutions and strategies through the effective management of people, systems, procedures and equipment. Drive…
Added 6 mins ago
Sr Test Engineering Manager
Jabil Inc.
Florence, KY
The Sr. Test Engineering Manager is responsible for providing optimum test solutions and strategies through the effective management of people, systems, procedures and equipment.…
Added 6 mins ago
Maintenance Technician
Kodak
Dayton, OH
…with the Manufacturing Engineers, Production Leads, Operations Manager, Quality Team, and the production operators to provide operations support across the…
Added 6 mins ago
Director Portfolio Management - Utilities
Honeywell
Houston, TX
…leaders and business teams, as well as offering management, engineering, sales, marketing, operations, finance, regional commercial teams, and other Honeywell businesses, to identify market…
Added 6 mins ago
Member of Technical Staff, TLM, Internal Tooling
Profound
New York, NY · San Francisco, CA
Built on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our…
Added 6 mins ago
AU
GMP/CleanRoom Cleaner
ABM US
Rockville, MD
- $22 USD / hour
…skills, abilities, geographic location, and alignment with market…
Added 6 mins ago
Manager / Director of Operations
Skorpios Technologies, Inc.
Temecula, CA
…expanding the technical organization and seeking Fab Operations Manager or Director depending on experience. These roles are critical in developing the next generation of disruptive III-V…
Added 6 mins ago
RE
Estimator I
Rosendin Electric, Inc
United States
- $68,500 to $89,900 USD / year
Work with senior-level estimators to provide the Lead Estimator,Estimating Manager, and/or Chief Estimator a detailed review of the scope, technical requirements, and pricing for the…
Added 6 mins ago
L
Senior Product Security Engineer
Lambda
San Francisco, CA · Bellevue, WA
- $296,000 to $395,000 USD / year
…Lambda sells, from the network and cluster infrastructure in our data centers to the software our customers use every day. Reporting to the Senior Manager of Security, you'll join a team…
Added 7 mins ago
Staff Software Engineer
Bayer
Creve Coeur, MO
Work with team and product manager to manage project priorities, deadlines, and deliverables;
Added 7 mins ago
Lab Technician
Hussmann Corporation
Bridgeton, MO
…Merchandisers, and associated products and systems. Provide feedback to Engineering on design performance and suggest improvements based upon data. Conduct data analysis and prepare reports…
Added 7 mins ago
Summer 2027 R&D Intern
Dairy Farmers of America
Springfield, MO
Learn and assist with sensory services including sensory concepts and application, panel preparation, data entry in Compusense software or other applicable software
Added 7 mins ago
Agentic Commerce Senior Manager | Industrial
Accenture
St. Louis, MO
…aftermarket services, channel relationships, platforms, and data are structured to operate within AI-driven and ecosystem-based environments. This Senior Manager will translate strategic…
Added 7 mins ago
A
Agentic Commerce Senior Manager | GEO & Search
Accenture
St. Louis, MO
- $132,500 to $338,300 USD / year
We are seeking a Senior Manager to help lead the design and delivery of generative engine optimization and digital ecosystem transformation programs. This role sits directly below the…
Added 7 mins ago
A
MarTech Data Architect
Accenture
St. Louis, MO
- $132,500 to $302,400 USD / year
Data Architecture & AI Readiness: Design and govern data architectures that enable AI-driven marketing - including customer data models, identity resolution, and real-time pipelines. Ensure…
Added 7 mins ago
Licensed Site Development Civil Engineer
Actalent
Saint Louis, MO
This Senior Civil Engineer / Project Manager role offers the opportunity to lead civil site design projects while working remotely or from an office in the St. Louis area. You will take…

GitLab

Manager, Customer Success Manager (PubSec)

Remote, United States

Apply About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.

The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.

*Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.

An overview of this role

As a Manager, Customer Success Managers, you will lead a North America-based team that helps customers realize value from GitLab through strong adoption, measurable outcomes, and trusted partnership.

You will partner closely with both executive sponsors and day-to-day end users/practitioners to drive adoption and measurable outcomes.

Reporting to the Director of Customer Success Managers, you will coach Customer Success Managers to support account health across onboarding, adoption stages, executive business reviews, and renewals, while also improving how the team works.

This is a people leadership role with broad scope: you will develop talent, strengthen customer relationships, and partner across Sales, Product, Engineering, and other teams so customers are supported through growth, change, and escalation.

What you'll do

Lead a team of Customer Success Managers focused on customer adoption, account health, customer satisfaction, and advocacy.
Coach team members through regular feedback, development support, and career growth conversations to strengthen knowledge, communication, and execution.
Partner with the Director of Customer Success Managers to define team goals, clarify responsibilities, and align priorities with company direction.
Manage resource assignments, staffing levels, and hiring activity to support team coverage and customer needs.
Develop senior-level relationships with customers and support the team in building trusted advisor partnerships.
Collaborate with Sales, Product Management, Engineering, Professional Services, and other internal teams to create a consistent customer experience.
Support customers during escalations by working with other leaders to coordinate clear, effective responses.
Improve the processes and tools used by the team and oversee initiatives tied to objectives and key results.

What you'll bring

Experience leading customer-facing teams in software, technology, consulting, sales, or customer success environments.
Ability to guide teams that drive software adoption and manage customer relationships across onboarding, adoption, business reviews, and renewals.
Knowledge of software development lifecycle practices, related tools, and agile or DevOps ways of working.
Familiarity with cloud or container technologies such as Kubernetes and Docker, application security concepts such as static application security testing (SAST) and dynamic application security testing (DAST), or cloud platforms such as Amazon Web Services (AWS), Google Cloud Platform (GCP), and Microsoft Azure.
Skill in translating strategy into clear initiatives, coordinating execution, and tracking delivery across competing priorities.
Capability to lead distributed teams across regions, cultures, and lines of business, while working effectively with senior executives and external stakeholders.
Willingness to travel occasionally for customer meetings and team events, as needed.
Strength in communication, coaching, feedback, delegation, planning, and process improvement.
Warmth and care in your leadership approach - able to coach with empathy and build trust on a human level.
Interest in candidates with transferable experience who can connect technical concepts to business value and collaborate well across functions.

About the team

On the Customer Success Management team, we are accountable for customer adoption, measurable outcomes, customer satisfaction, and building customer advocacy across GitLab.

We also act as a key connection point between customers and the broader GitLab ecosystem, helping streamline collaboration with Product Management, Engineering, Sales, Professional Services, and other partners.

In this role, you will manage a team in North America while collaborating asynchronously with stakeholders across regions, with a focus on helping customers succeed at scale and improving how the organization supports them. How GitLab Supports Full-Time Employees

Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

Apply About employer

Report this job