Jobs in the United States

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Added 2 mins ago
Precision/Mechanical Engineer
LLNL
Livermore, CA
We have an opening for a Precision/Mechanical Engineer to join our Precision Systems & Manufacturing Group. You will apply precision and mechanical engineering principles to develop…
Added 3 mins ago
Systems Engineer III
LiveView Technologies
American Fork, UT
As Systems Engineer III, you will serve as the primary architect and administrator of our enterprise Okta ecosystem and SaaS integration footprint. Reporting to the Sr. Manager, IT…
Added 4 mins ago
PI
Sr Software Engineer
PayPal, Inc.
San Jose, CA
- $143,500 to $212,850 USD / year
Delivers complete solutions spanning all phases of the Software Development Lifecycle (SDLC) (design, implementation, testing, delivery and operations), based on definitions from more…
Added 5 mins ago
UG
Senior Principal AI/ML Product Engineer- Full Stack
UnitedHealth Group
Boston, MA
- $184,600 to $316,500 USD / year
…inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a…
Added 6 mins ago
Senior Industrial Engineer
Readerlink Distribution Services
Romeoville, IL
The Senior Industrial Engineer is responsible for developing, implementing, and sustaining optimal, cost-effective distribution processes, engineered labor standards, and labor management…
Added 7 mins ago
UG
Architect - Remote
UnitedHealth Group
Fort Washington, PA
- $112,700 to $193,200 USD / year
15+ years of professional experience in software/application development, including substantial experience designing and delivering enterprise-scale Java applications
Added 7 mins ago
Chief Engineer
Sierra Nevada Corporation
Plano, TX
Join our team as a Chief Engineer and lead the charge in innovation and efficiency. Leverage cutting-edge technology and your unparalleled expertise to drive our projects beyond the…
Added 7 mins ago
UG
Associate Software Engineer
UnitedHealth Group
Minneapolis, MN
- $60,200 to $107,400 USD / year
Bachelor's degree or 4+ years of experience as a Software Engineer
Added 8 mins ago
Quality Engineer III, Test Environment
Blue Origin Personnel, LLC
United States
Blue National Security is seeking a Quality Engineer to support hardware and software test and verification operations. You will make sure that test and build activities on safety-critical…
Added 8 mins ago
Lead Embedded SW Test & Verification Engineer
Blue Origin Personnel, LLC
United States
Remain hands-on in software development, hardware integration and debugging. Architect reusable verification frameworks, simulate sensor and actuator interfaces, and own the verification…
Added 8 mins ago
Optical Design/ Coating Engineer
Blue Origin Personnel, LLC
Denver, CO · Huntsville, AL
This role is part of Blue National Security (BNS), where our focus is the design, development, and delivery of launch and spacecraft systems for national security missions. Through Blue…
Added 8 mins ago
Sr Fluids Design Engineer
Blue Origin Personnel, LLC
Space Coast, FL
This role supports the development and operations of New Glenn, a single-configuration, heavy-lift orbital launch vehicle capable of routinely carrying people and payloads to low-Earth…
Added 8 mins ago
Autonomy Software Systems Engineer Sr – New Glenn
Blue Origin Personnel, LLC
Space Coast, FL · Denver, CO
This role supports the development and operations of New Glenn, a single-configuration, heavy-lift orbital launch vehicle capable of routinely carrying people and payloads to low-Earth…
Added 9 mins ago
Software Engineer
Truist Bank
Raleigh, NC · Charlotte, NC
6. Participates actively in the full software development lifecycle, including requirements analysis, design discussions, development, testing, deployment, and support.
Added 9 mins ago
Principal Platform Engineer - People Systems
Apple
Sunnyvale, CA
When you engineer for People Systems, your users are Apple’s most vital asset: its People. We are seeking a visionary Application Architect to shape the technical strategy for People…
Added 10 mins ago
Senior Production Site Reliability Engineer - PH
Walt Disney Pictures
Glendale, CA
…brand management. DKF has a strong use of commercial and custom software technologies to create its products. The use of technology, engineering, development techniques, and software is…
Added 10 mins ago
Lead Full Stack Engineer – Java, Microservices & APIs
Elavon, Inc.
Atlanta, GA
We are seeking an experienced Lead Software Engineer to provide hands-on technical leadership across the software development lifecycle. This role will lead solution design and development,…
Added 12 mins ago
Lead Software Engineer
JPMC page
Chicago, IL
As a Lead Software Engineer at JPMorganChase within the Consumer Community Banking Digital Technology department, you are an integral part of an agile team that works to enhance, build, and…
Added 13 mins ago
Customer Success LATAM
GitLab
Remote, United States
A technical background in software development or systems engineering, including comfort discussing architecture, workflows, and implementation tradeoffs.
Added 15 mins ago
Lead Software Engineer
ZBETA Consulting
Remote, United States
As the Lead Software Engineer, you'll play a foundational role in building ZBeta's Software & AI function from the ground up. Reporting to the SVP of Software & AI Solutions, you'll lead…
Added 15 mins ago
Field Service Engineer II
HITACHI ENERGY USA INC
Mount Pleasant, PA
…impact for customers? Join Hitachi Energy as a Field Service Engineer and become a trusted technical partner delivering world-class service and support for advanced industrial equipment and…
Added 19 mins ago
Software Development Engineer III, AWS AI/ML Servers
Amazon.com Services LLC
Seattle, WA
We are seeking a Software Development Engineer to design and build the software that operates our accelerated compute fleet: fleet-management services, orchestration and remediation control…
Added 19 mins ago
Software Development Engineer, US Prime and Marketing Tech - Fabric Team
Amazon.com Services LLC
Seattle, WA
…channel at billions of requests per day. We're looking for a Software Development Engineer to help push it…
Added 19 mins ago
Software Development Engineer II, AWS Inspector
Amazon.com Services LLC
Herndon, VA
Have a deep understanding of software architecture and development methodology.**The ideal candidate will have past experience working as a software development engineer. You will enjoy…
Added 20 mins ago
Senior Data Engineer
CVS Shared Services Resources LLC
Remote, United States
The Senior Data Engineer will design, build, and support data engineering solutions on Google Cloud Platform, with a focus on scalable data pipelines, database integration, and ETL…

GitLab

Customer Success LATAM

Remote, United States

$93,600 - $158,400 USD

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Job details

Pay: $93,600 - $158,400 USD
Posting language: English
Posted: Nov 6, 2026

Original job description

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.

The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.

*Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.

An overview of this role

As a Customer Success Engineer, you'll help customers get real, measurable value from GitLab after the sale by providing technical product expertise and best practice guidance. You'll be part of the Customer Success Engineer team that delivers GitLab's On-Demand Success Tier through webinars, hands-on labs, office hours, and on-demand engagements.

This is a pooled model, so you won't be dedicated to a specific set of accounts. You'll collaborate closely with Customer Success Managers, Account Executives, and Renewals Managers to support implementation, architecture, and use case adoption across GitLab's key workflows, including source code management, continuous integration and delivery, DevSecOps, and Agile Planning. You'll report to the Customer Success Engineer Team Manager. Your first-year outcomes will focus on building trusted advisor relationships, enabling successful customer implementations, and creating reusable workshops and technical content that helps customers adopt GitLab at scale.

What you'll do

Engage with customers through Zoom calls and email as a technical consultant during the post-sales journey, providing product, solution, and best practice guidance.
Partner with Customer Success Managers to provide in-depth guidance on GitLab use case implementation, including source code management, continuous integration, continuous delivery, DevSecOps, and Agile Planning.
Deliver practical, customer-specific enablement through webinars, hands-on labs, office hours, and on-demand engagements in a pooled support model that isn't dedicated to a single account.
Provide technical and architectural guidance that helps customers adopt GitLab capabilities and connect technical decisions to the outcomes they care about.
Align with Account Executives and Renewals Managers to share customer-facing subject matter expertise that supports customer business objectives.
Develop and deliver workshops, demos, and other reusable enablement content in collaboration with cross-functional partners.
Build and maintain specialty competency in one or more technologies aligned with GitLab's market focus through training, certification, and working examples for internal and customer use.
Contribute to customer-facing learning resources, including GitLab documentation, YouTube content, and enablement programs such as the Digital Journey.

What you'll bring

Fluency in English and Spanish. Trilingual candidates who speak English, Spanish, and Brazilian Portugese is a strong plus.
Located in the United States, Mexico, and Brazil.
Experience supporting one or more GitLab use cases, such as source code management, continuous integration, continuous delivery, DevSecOps, or Agile Planning, and enabling customers with practical, in-depth guidance.
Proficiency with DevSecOps tools or adjacent technical tooling, with the ability to translate tool capabilities into customer outcomes.
A technical background in software development or systems engineering, including comfort discussing architecture, workflows, and implementation tradeoffs.
The ability to communicate complex technical and organizational topics clearly in writing and live settings, including Zoom calls, workshops, and presentations.
Experience operating as a trusted technical advisor to customer and business stakeholders in a post-sales environment.
Strong time management and prioritization skills, including the ability to manage multiple customer engagements and cross-functional requests in a pooled model.
A continuous learning mindset, including maintaining specialty competency through training, certification, documentation, or reusable examples. We welcome transferable experience from related roles and backgrounds.

About the team

We're a globally distributed Customer Success Engineer team supporting customers in GitLab's On-Demand Success Tier. We collaborate asynchronously and stay aligned through clear documentation and shared enablement assets. We continuously improve our content and delivery based on what we learn from customer engagements.

The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.

United States Salary Range

$93,600 - $158,400 USD

How GitLab Supports Full-Time Employees

Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

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More about this job

Skills

GitLab
CI/CD
Communicate with customers
Zoom
Sales
Collaboration
Documentation
Interact verbally in English
Software development
Presentation skills
Time management
Prioritization

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