Jobs in the United States

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Added 12 mins ago
Senior Digital Product Manager (Ecommerce)
GCI Communication Corp
Anchorage, AK · AK
GCI's Senior Digital Product Manager will lead the definition and delivery of the Digital product vision and roadmap, ensuring components and platforms work together to support a wholistic…
Added 12 mins ago
Advanced Specialist, Portfolio Management (Enterprise Learning)
Pearson
Juneau, AK
…offerings at an important point in their evolution. As Portfolio Manager for Knowledge Suite and Pearson Live Training, you will help position these products at the center of enterprise…
Added 12 mins ago
EI
Editorial Project Manager
EBSCO Information Services
Juneau, AK
- $49,605 to $70,865 USD / year
Assist in the content development process, helping project managers in different areas, such as microlessons, practice tests, videos, etc.
Added 12 mins ago
Manager, Enterprise Communications & Channels
Amentum
Juneau, AK
The Manager supports the execution of enterprise communication plans, content and governance strategies, employee engagement campaigns, leadership events, and organizational change…
Added 12 mins ago
EG
Product Manager, Team Digital Products
Eliassen Group
Juneau, AK
- $50 to $55 USD / hour
Our client is seeking a Product Manager to own the day-to-day digital product relationship with its teams, primarily supporting team websites, CMS platforms, and related digital…
Added 18 mins ago
Portfolio & Program Management Associate
Vertex Pharmaceuticals Incorporated
Boston, MA
…organization at Vertex and leads programs from Research through early Development. This role will support program teams involved in early research through to candidate preclinical…
Added 28 mins ago
TM
Content Manager
The Miami Foundation
Miami, FL
- $72,000 to $92,000 USD / year
The Miami Foundation’s Content Manager serves as the writer and a strategic lead for the organization’s written content and storytelling efforts. The ideal candidate is an exceptional and…
Added 29 mins ago
W
Auto Care Center Service Manager
Walmart
HAZLEHURST, MS
- $19 to $32 USD / hour
…with opportunities for advanced associate training, business development, and application of…
Added 30 mins ago
Mgr, Customer Service Support
Entergy
Jackson, MS
Responsible for performing storm duty, including but not limited to, providing input and guidance on the development and implementation of external communication, updates to the PSC, MEMA,…
Added 30 mins ago
EG
Product Manager, Team Digital Products
Eliassen Group
Jackson, MS
- $50 to $55 USD / hour
Our client is seeking a Product Manager to own the day-to-day digital product relationship with its teams, primarily supporting team websites, CMS platforms, and related digital…
Added 37 mins ago
EG
Product Manager, Team Digital Products
Eliassen Group
Charleston, WV
- $50 to $55 USD / hour
Our client is seeking a Product Manager to own the day-to-day digital product relationship with its teams, primarily supporting team websites, CMS platforms, and related digital…
Added 43 mins ago
EG
Product Manager, Team Digital Products
Eliassen Group
Lincoln, NE
- $50 to $55 USD / hour
Our client is seeking a Product Manager to own the day-to-day digital product relationship with its teams, primarily supporting team websites, CMS platforms, and related digital…
Added 44 mins ago
Project Manager
Stop It Now!
Northampton, MA
Under the direction of the Stop It Now! Director, the Project Manager of Outreach & Community Engagement is responsible for the day-to-day management, coordination, implementation, and…
Added 48 mins ago
PROPOSAL SYSTEMS AND KNOWLEDGE SPECIALIST
RYDER SCOTT COMPANY LP
Houston, TX
Department: Business Development & MarketingReports To: Manager of MarketingLocation: Houston, Texas
Added 57 mins ago
Internal Communications Manager
Rockland Trust Company
Rockland, MA
Lead the development and execution of a comprehensive internal communications and content strategy that aligns with the Bank's strategic priorities, culture, growth objectives, and…
Added 57 mins ago
Health Economics & Outcomes Research Ass
Vertex Pharmaceuticals Incorporated
Boston, MA
The Health Economics & Outcomes Research Associate Director will participate in leading the development and execution of Health economics and outcomes research studies in support of…
Added 57 mins ago
Health Economics & Outcomes Research Ass
Vertex Pharmaceuticals Incorporated
Boston, MA
The Health Economics & Outcomes Research Associate Director will participate in leading the development and execution of Health economics and outcomes research studies in support of…
Added 57 mins ago
Internal Communications Manager
Rockland Trust Company
Rockland, MA
Lead the development and execution of a comprehensive internal communications and content strategy that aligns with the Bank's strategic priorities, culture, growth objectives, and…
Added 1 hour ago
Merrill Advisor Development Program - Financial Advisor: Central Shoreline Market
Bank of America
Springfield, MA
Merrill is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an…
Added 1 hour ago
A
Account Executive Boston
Audacy
Boston, MA
- $60,000 to $130,000 USD / year
…sponsorship opportunities, an e-commerce platform and original content (video/audio). Audacy offers an attractive base salary, bonus compensation plus lucrative commissions beyond quota…
Added 1 hour ago
EG
Product Manager, Team Digital Products
Eliassen Group
Boston, MA
- $50 to $55 USD / hour
Our client is seeking a Product Manager to own the day-to-day digital product relationship with its teams, primarily supporting team websites, CMS platforms, and related digital…
Added 1 hour ago
AI
GMP Janitorial Supervisor
ABM Industries
Greenwood, SC
- $20 USD / hour
Assists the Supervisor and Shift Manager in the direction and supervision of field employees.
Added 1 hour ago
Financial Solutions Advisor Registration Candidate Consumer Investments - Hillcrest Financial Center
Bank of America
Spartanburg, SC
Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an…
Added 1 hour ago
Financial Solutions Advisor Consumer Investments - Charleston Market
Bank of America
Mount Pleasant, SC · Summerville, SC · Bluffton, SC · Goose Creek, SC · Hilton Head Island, SC · Charleston, SC
Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an…
Added 1 hour ago
Marketing Operations Specialist
Cognex Corporation
Natick, MA
…a full-time position reporting to the Marketing Operations…

GitLab

Customer Success LATAM

Remote, United States

$93,600 - $158,400 USD

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Job details

Pay: $93,600 - $158,400 USD
Posting language: English
Posted: Nov 6, 2026

Original job description

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.

The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.

*Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.

An overview of this role

As a Customer Success Engineer, you'll help customers get real, measurable value from GitLab after the sale by providing technical product expertise and best practice guidance. You'll be part of the Customer Success Engineer team that delivers GitLab's On-Demand Success Tier through webinars, hands-on labs, office hours, and on-demand engagements.

This is a pooled model, so you won't be dedicated to a specific set of accounts. You'll collaborate closely with Customer Success Managers, Account Executives, and Renewals Managers to support implementation, architecture, and use case adoption across GitLab's key workflows, including source code management, continuous integration and delivery, DevSecOps, and Agile Planning. You'll report to the Customer Success Engineer Team Manager. Your first-year outcomes will focus on building trusted advisor relationships, enabling successful customer implementations, and creating reusable workshops and technical content that helps customers adopt GitLab at scale.

What you'll do

Engage with customers through Zoom calls and email as a technical consultant during the post-sales journey, providing product, solution, and best practice guidance.
Partner with Customer Success Managers to provide in-depth guidance on GitLab use case implementation, including source code management, continuous integration, continuous delivery, DevSecOps, and Agile Planning.
Deliver practical, customer-specific enablement through webinars, hands-on labs, office hours, and on-demand engagements in a pooled support model that isn't dedicated to a single account.
Provide technical and architectural guidance that helps customers adopt GitLab capabilities and connect technical decisions to the outcomes they care about.
Align with Account Executives and Renewals Managers to share customer-facing subject matter expertise that supports customer business objectives.
Develop and deliver workshops, demos, and other reusable enablement content in collaboration with cross-functional partners.
Build and maintain specialty competency in one or more technologies aligned with GitLab's market focus through training, certification, and working examples for internal and customer use.
Contribute to customer-facing learning resources, including GitLab documentation, YouTube content, and enablement programs such as the Digital Journey.

What you'll bring

Fluency in English and Spanish. Trilingual candidates who speak English, Spanish, and Brazilian Portugese is a strong plus.
Located in the United States, Mexico, and Brazil.
Experience supporting one or more GitLab use cases, such as source code management, continuous integration, continuous delivery, DevSecOps, or Agile Planning, and enabling customers with practical, in-depth guidance.
Proficiency with DevSecOps tools or adjacent technical tooling, with the ability to translate tool capabilities into customer outcomes.
A technical background in software development or systems engineering, including comfort discussing architecture, workflows, and implementation tradeoffs.
The ability to communicate complex technical and organizational topics clearly in writing and live settings, including Zoom calls, workshops, and presentations.
Experience operating as a trusted technical advisor to customer and business stakeholders in a post-sales environment.
Strong time management and prioritization skills, including the ability to manage multiple customer engagements and cross-functional requests in a pooled model.
A continuous learning mindset, including maintaining specialty competency through training, certification, documentation, or reusable examples. We welcome transferable experience from related roles and backgrounds.

About the team

We're a globally distributed Customer Success Engineer team supporting customers in GitLab's On-Demand Success Tier. We collaborate asynchronously and stay aligned through clear documentation and shared enablement assets. We continuously improve our content and delivery based on what we learn from customer engagements.

The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.

United States Salary Range

$93,600 - $158,400 USD

How GitLab Supports Full-Time Employees

Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

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More about this job

Skills

GitLab
CI/CD
Communicate with customers
Zoom
Sales
Collaboration
Documentation
Interact verbally in English
Software development
Presentation skills
Time management
Prioritization

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