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HF
Senior Applications Engineer
HawaiiUSA Federal Credit Union
Honolulu, HI
- $68,307 to $102,460 USD / year
…development projects that integrate credit union banking software systems to ensure compliance and operational excellence. The role involves close collaboration with cross-functional teams,…
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Founding Principal
AW Services
Farr West, UT
Learn our systems for student support, behavior, attendance, school operations, and family communication.
Added 1 min ago
Design Quality Assurance Engineer III - Endoscopy
Boston Scientific
Marlboro
…such as NCEP/CAPA, Quality Process Improvements, and Quality Systems initiatives related to design and…
Added 1 min ago
Distribution Director
Boston Scientific
Spencer
This is an on-site leadership position based in Plainfield, Indiana. We will not support relocation assistance for this role. Boston Scientific will not provide employment visa sponsorship…
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Strategic Area Manager, IVS - Northeast Region
Boston Scientific
New York
…stakeholders and uses customer, market, and competitive insights to support long-term…
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INVENTORY CONTROL MANAGER
CosmoProf
Justin, TX
Establishes and maintains operational controls, auditing programs, and standard operating procedures to support distribution center performance. Reports directly to the Senior Director,…
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Quality Control Manager
Haleon
East Durham
Actively participate in FDA and other regulatory inspections for the site; support the issuance of a timely response to the Agency for any observations.
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System Administrator
MANTECH
Virginia Beach, VA
As a Systems Administrator you will provide direct support to the Advance Electronic Systems (AES) team and its customers. You will be the point of contact for all IT related matters. This…
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Revenue Intelligence Manager
Vizient
Irving · Chicago · Centennial
…intelligence. You will collaborate with cross-functional teams to support account planning, enable consistent execution across business units, and deliver data-driven insights that inform…
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V
2027 Summer Internship - Product Operations Metrics & Reporting
Vizient
Irving
- $25 USD / hour
Support the development, maintenance, testing, and quality assurance of Power BI dashboards and recurring performance reports.
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Spend Manager
Vizient
Irving · Chicago · Centennial
In this role, you will support the delivery of Vizient’s Spend Management services by aligning solutions, contracts, and category strategies with client needs and strategic priorities. You…
Added 1 min ago
8TH GRADE ELA SPECIAL EDUCATION TEACHER
Utah Virtual Academy
Murray, UT
Understand overall diversity of assigned families and individual characteristics of students/parents; specifically, how this impacts support needed.
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Senior Strategic Program Partner
Vizient
Irving · Chicago · Nashville · Charlotte · Centennial
Success in this role requires exceptional business acumen, executive presence, systems thinking, and the ability to influence without formal authority across a highly matrixed environment.
Added 1 min ago
Associate Principal - Capital
Vizient
Tulsa · Irving
Plan and lead quality execution of large, complex projects, programs or operations (e.g., consulting, technology, client support).
Added 1 min ago
Senior Full Stack Engineer
Vizient
Irving
In this role, you will design, develop, and support modern cloud-native applications that enable enterprise analytics, data-driven workflows, AI-enabled capabilities, and operational…
Added 1 min ago
V
2027 Summer Internship - Pharmacy Aggregation
Vizient
Irving · Cape Girardeau · Alpharetta · Edina · Tulsa · Chicago · Washington · Centennial
- $25 USD / hour
…relationships. The team supports member hospitals and health systems by translating pharmacy purchasing activity into actionable insights and identifying opportunities to improve contract…
Added 2 mins ago
UH
Revenue Cycle Supervisor
UVA Health
Charlottesville, VA
- $48,462 to $96,925 USD / year
Providing performance feedback, coaching, and development opportunities that support employee growth and accountability.
Added 2 mins ago
AT
Architect - Infrastructure Systems
Akamai Technologies, Inc.
Des Moines, IA
- $146,400 to $263,600 USD / year
Developing and extending production-grade Python components and data pipelines supporting decision systems
Added 2 mins ago
Senior Learning Design Professional
Humana
Des Moines, IA
…Design Professional who is experience in adult learning to support the Provider Contact Center. As the Senior Learning Design Professional, you will use instructional design, cognitive…
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Software Engineer 3/Sr/Principal
Berkshire Hathaway Energy
Des Moines, IA
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Senior AWS Cloud Engineer
Serco
Des Moines, IA
…with the Center for Medicare and Medicaid Services Eligibility Support contract. Bring your expertise and collaborative skills to make an impact towards our critical mission. Serco supports…
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Operations Project Manager
Copeland
Des Moines, IA
The Operations Project Manager will lead and support cross-functional projects within the Operations functions of Copeland, including Manufacturing Operations, Procurement, Supply Chain,…
Added 2 mins ago
Clinical Dietitian
Compass Group, North America
Des Moines, IA
We go the extra mile for our Dietitians with benefits designed to support education, career growth, and professional success! Special perks include:
Added 2 mins ago
Technical Program Manager - Child Safety (Legal)
Meta
Des Moines, IA
Define technical program strategy, build plans with technical dependencies, and balance trade-offs to deliver desired outcomes in support of the holistic child safety program vision
Added 2 mins ago
Mainframe Technical Engineer
Highmark Health
Des Moines, IA
…COUPLING FACILITY technical ecosystem including infrastructure, systems, networks, applications, integrations, etc. They will work closely with other technical professionals, analysts, and…

GitLab

Customer Success Engineer

Remote, United States

$93,600 - $158,400 USD

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Job details

Pay: $93,600 - $158,400 USD
Posting language: English
Posted: Nov 5, 2026

Original job description

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.

The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.

*Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.

An overview of this role

As a Customer Success Engineer, you'll help customers get real, measurable value from GitLab after the sale by providing technical product expertise and best practice guidance. You'll be part of the customer success engineer team that delivers GitLab's On-Demand Success Tier through webinars, hands-on labs, office hours, and on-demand engagements.

This is a pooled model, so you won't be dedicated to a specific set of accounts. You'll collaborate closely with Customer Success Managers, Account Executives, and Renewals Managers to support implementation, architecture, and use case adoption across GitLab's key workflows, including source code management, continuous integration and delivery, DevSecOps, and Agile Planning. You'll report to the Customer Success Engineer Team Manager, and your first-year outcomes will focus on building trusted advisor relationships, enabling successful customer implementations, and creating reusable workshops and technical content that helps customers adopt GitLab at scale.

What you'll do

Engage with customers via Zoom calls and email as a technical consultant during the post-sales journey, providing product, solution, and best-practice guidance.
Partner with Customer Success Managers to go deep on GitLab use case implementation (for example: source code management, continuous integration, continuous delivery, DevSecOps, and Agile Planning).
Deliver practical, customer-specific enablement through webinars, hands-on labs, office hours, and on-demand engagements in a pooled support model (not dedicated to a single account)
Provide technical and architectural guidance that helps customers adopt GitLab capabilities and connect technical decisions to the outcomes they care about.
Align with Account Executives and Renewals Managers to share customer-facing subject matter expertise that supports customer business objectives
Develop and deliver workshops, demos, and other reusable enablement content in collaboration with cross-functional partners.
Build and maintain specialty competency in one or more technologies aligned to GitLab's market focus through training, certification, and creating working examples for internal and customer use.
Contribute to customer-facing learning resources, including GitLab documentation, YouTube content, and enablement programs such as the Digital Journey.

What you'll bring

Experience supporting one or more GitLab use cases (source code management, continuous integration, continuous delivery, DevSecOps, or Agile Planning) and enabling customers with practical, in-depth guidance.
Proficiency with DevSecOps tools or adjacent highly technical tooling, with the ability to translate tool capabilities into customer outcomes.
Technical background in software development or systems engineering, including comfort discussing architecture, workflows, and implementation tradeoffs.
Ability to communicate complex technical and organizational topics clearly in writing and live settings (Zoom calls, workshops, and presentations).
Experience operating as a trusted technical advisor to customer and business stakeholders in a post-sales environment.
Strong time management and prioritization skills, including the ability to juggle multiple customer engagements and cross-functional requests in a pooled model.
Continuous learning mindset, including maintaining specialty competency through training, certification, documentation, or creation of reusable examples; we welcome transferable experience from related roles and backgrounds.

About the team

We're a globally distributed customer success engineer (CSE) team supporting customers in GitLab's On-Demand Success Tier. We collaborate asynchronously and stay aligned through clear documentation and shared enablement assets. We continuously improve our content and delivery based on what we learn from customer engagements. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.

United States Salary Range

$93,600 - $158,400 USD

How GitLab Supports Full-Time Employees

Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

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