Jobs in the United States

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Added 2 mins ago
Automation Engineer (Top Secret Clearance Required)
Akima, LLC
North Charleston, SC
As Automation Engineer, you will provide senior-level technical leadership for the design, integration, sustainment, and optimization of networked systems supporting NIWC RDT&E mission…
Added 3 mins ago
Sr. Principal DevOps Engineer (AHT) - Position qualifies for sign-on bonus starting at $7k
Northrop Grumman
Aurora · Morrisville · Sacramento
Northrop Grumman’s Space Systems Sector is looking for an experienced Sr Principal Cloud Engineer. This position can be based in Aurora, CO, Morrisville, NC or Sacramento, CA.
Added 3 mins ago
DevOps Engineer or Principal DevOps Engineer - Position qualifies for sign-on bonus starting at $5k
Northrop Grumman
Aurora · Morrisville · Sacramento
Northrop Grumman’s Space Systems Sector is looking for an experienced DevOps Engineer or Principal DevOps Engineer. This position can be based in Aurora, CO, Morrisville, NC or Sacramento,…
Added 3 mins ago
Senior Software Engineer
Northrop Grumman
Newport News
The Senior Software Engineer leads the design, development, integration, and optimization of data-driven software capabilities supporting the modernization of the Global Command and Control…
Added 3 mins ago
Information Systems Engineer Manager 2
Northrop Grumman
Beale AFB
Northrop Grumman Aeronautics Systems has an opening for an Information Systems Engineer Manager 2 to join our team of qualified, diverse individuals within our Aircraft Solutions…
Added 3 mins ago
Staff DevOps Engineer - Position qualifies for sign-on bonus starting at $10k
Northrop Grumman
Aurora · Morrisville · Sacramento
Northrop Grumman’s Space Systems Sector is looking for an experienced Staff DevOps Engineer to augment our team. This position can be based in Aurora, CO, Morrisville, NC or Sacramento, CA.
Added 3 mins ago
Staff Cloud Engineer - Position qualifies for sign-on bonus starting at $10k
Northrop Grumman
Aurora · Morrisville · Sacramento
Northrop Grumman’s Space Systems Sector is looking for an experienced Staff Cloud Engineer. This position can be based in Aurora, CO, Morrisville, NC or Sacramento, CA.
Added 3 mins ago
Sentinel - Principal / Sr Principal Systems Engineer - 19282
Northrop Grumman
Roy
Northrop Grumman Defense Systems is seeking a Sr. Principal Systems Engineer. This opening is in Roy, UT and will support the Sentinel Program. Northrop Grumman supports the Air Force’s…
Added 3 mins ago
Resource Control Team Software Engineer (Level 1 or 2) - AHT
Northrop Grumman
Manhattan Beach
Contribute across the full software lifecycle - design, implementation, test, integration, and operational support - as well as support on‑orbit anomaly investigations and root cause…
Added 3 mins ago
Sr Principal Systems Engineer - Wing Test Capability Lead - 20177
Northrop Grumman
Roy
Northrop Grumman Defense Systems is seeking a Sr. Principal Systems Engineer. This opening is in Roy, UT and will support the Sentinel Program. Northrop Grumman supports the Air Force’s…
Added 3 mins ago
HF
Senior Applications Engineer
HawaiiUSA Federal Credit Union
Honolulu, HI
- $68,307 to $102,460 USD / year
The Senior Applications Engineer plays a pivotal role in designing, developing, implementing, and maintaining advanced software solutions tailored for HawaiiUSA FCU. This position requires…
Added 5 mins ago
Senior Full Stack Engineer
Vizient
Irving
You will deliver end-to-end solutions across the user interface, application, integration, and data layers. This includes developing modern React user experiences, scalable Node.js…
Added 5 mins ago
Software Engineer 3/Sr/Principal
Berkshire Hathaway Energy
Des Moines, IA
The software engineer provides advanced technical expertise and guidance in the architecture, design, programming, testing, documentation and implementation of complex computer applications…
Added 5 mins ago
Senior AWS Cloud Engineer
Serco
Des Moines, IA
Looking for a Senior Cloud Engineer opportunity in an environment where you can make an impact every day? Discover this great opportunity with the Center for Medicare and Medicaid Services…
Added 5 mins ago
Software Engineer II
Amentum
Des Moines, IA
The Software Engineer II will perform full stack development with C# program, ReactJS, MVC, Linq, and rest API development in NET Core platform. This position is US remote teleworking…
Added 11 mins ago
M
Robotics Software Engineer, Teleoperation
Mecka
New York, NY
- $200,000 to $240,000 USD / year
We design and operate global systems for data capture, data labeling, and hardware-enabled workflows used by leading AI labs and robotics companies to train and validate humanoid and…
Added 12 mins ago
IT Manufacturing Data Solutions Engineer
Corning Incorporated
Newton, NC
The engineer works closely with Operations, Engineering, Quality, SAP, CAMSTAR and IT teams to understand manufacturing processes, integrate data from multiple systems, and deliver insights…
Added 12 mins ago
IT Controls Engineer
Corning Incorporated
Newton, NC
The IT Controls Engineer supports the design, implementation, and continuous improvement of manufacturing control systems and operational technology across both Trivium manufacturing…
Added 12 mins ago
Seibi Technician - Production Engineering
Toyota
Liberty, NC
Test and repair electrical equipment or systems. (Involving circuits, relay logic, wiring, motors, servo drives, etc.)
Added 12 mins ago
Senior Performance/Simulation/Application Engineer
Mossville, IL
The Aftertreatment & Exhaust Systems (AT&ES) organization is seeking a Senior Performance, Simulation, and Application Engineer to provide technical leadership across simulation, controls…
Added 12 mins ago
Principal Engineer, Automation Engineering -Aseptic Filling SME
J&J Family of Companies
Wilson, NC
The Automation Engineer will serve as the subject matter expert (SME) for the integrated aseptic vial and syringe filling lines for Project Eagle in Wilson, North Carolina. This role…
Added 12 mins ago
Technical Support Engineer - Second Shift
NetApp
Morrisville, NC
…support of that mission, we are seeking a Technical Support Engineer with Cloud Hyperscaler experience. We are looking for eager individuals who love debugging and solving technical…
Added 13 mins ago
Software Engineer Principal
Syms Strategic Group, LLC (SSG)
Raleigh, NC
Syms Strategic Group (SSG) is seeking a talented Software Engineer Principal
Added 13 mins ago
Software Systems Engineer Principal
Syms Strategic Group, LLC (SSG)
Raleigh, NC
Syms Strategic Group (SSG) is seeking a talented Software Systems Engineer Principal
Added 14 mins ago
Senior Product Quality Engineer
Anduril Industries
Ashville, OH
Working knowledge of design review and quality management of missile systems, PCBA, harnessing, avionics, systems integration, composites/control surfaces, propulsion systems, and lethality…

GitLab

Customer Success Engineer

Remote, United States

$93,600 - $158,400 USD

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Job details

Pay: $93,600 - $158,400 USD
Posting language: English
Posted: Nov 5, 2026

Original job description

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.

The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.

*Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.

An overview of this role

As a Customer Success Engineer, you'll help customers get real, measurable value from GitLab after the sale by providing technical product expertise and best practice guidance. You'll be part of the customer success engineer team that delivers GitLab's On-Demand Success Tier through webinars, hands-on labs, office hours, and on-demand engagements.

This is a pooled model, so you won't be dedicated to a specific set of accounts. You'll collaborate closely with Customer Success Managers, Account Executives, and Renewals Managers to support implementation, architecture, and use case adoption across GitLab's key workflows, including source code management, continuous integration and delivery, DevSecOps, and Agile Planning. You'll report to the Customer Success Engineer Team Manager, and your first-year outcomes will focus on building trusted advisor relationships, enabling successful customer implementations, and creating reusable workshops and technical content that helps customers adopt GitLab at scale.

What you'll do

Engage with customers via Zoom calls and email as a technical consultant during the post-sales journey, providing product, solution, and best-practice guidance.
Partner with Customer Success Managers to go deep on GitLab use case implementation (for example: source code management, continuous integration, continuous delivery, DevSecOps, and Agile Planning).
Deliver practical, customer-specific enablement through webinars, hands-on labs, office hours, and on-demand engagements in a pooled support model (not dedicated to a single account)
Provide technical and architectural guidance that helps customers adopt GitLab capabilities and connect technical decisions to the outcomes they care about.
Align with Account Executives and Renewals Managers to share customer-facing subject matter expertise that supports customer business objectives
Develop and deliver workshops, demos, and other reusable enablement content in collaboration with cross-functional partners.
Build and maintain specialty competency in one or more technologies aligned to GitLab's market focus through training, certification, and creating working examples for internal and customer use.
Contribute to customer-facing learning resources, including GitLab documentation, YouTube content, and enablement programs such as the Digital Journey.

What you'll bring

Experience supporting one or more GitLab use cases (source code management, continuous integration, continuous delivery, DevSecOps, or Agile Planning) and enabling customers with practical, in-depth guidance.
Proficiency with DevSecOps tools or adjacent highly technical tooling, with the ability to translate tool capabilities into customer outcomes.
Technical background in software development or systems engineering, including comfort discussing architecture, workflows, and implementation tradeoffs.
Ability to communicate complex technical and organizational topics clearly in writing and live settings (Zoom calls, workshops, and presentations).
Experience operating as a trusted technical advisor to customer and business stakeholders in a post-sales environment.
Strong time management and prioritization skills, including the ability to juggle multiple customer engagements and cross-functional requests in a pooled model.
Continuous learning mindset, including maintaining specialty competency through training, certification, documentation, or creation of reusable examples; we welcome transferable experience from related roles and backgrounds.

About the team

We're a globally distributed customer success engineer (CSE) team supporting customers in GitLab's On-Demand Success Tier. We collaborate asynchronously and stay aligned through clear documentation and shared enablement assets. We continuously improve our content and delivery based on what we learn from customer engagements. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.

United States Salary Range

$93,600 - $158,400 USD

How GitLab Supports Full-Time Employees

Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

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