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Software Development Engineer II, KMS
Amazon Development Center U.S., Inc.
Seattle, WA
Are you excited about building software that operates at massive scale and directly impacts millions of customers? As a Software Development Engineer II at Amazon, you will design,…
Added 5 mins ago
Technical Writer (Remote)
GovCIO
Montpelier, VT
Collaborates with subject matter experts to aid in the development of comprehensive deliverables.
Added 6 mins ago
Lead Project Manager, Delivery
Humana
Montpelier, VT
Experience working within Agile or Scrum software development environments.
Added 6 mins ago
Field Service Technician
GovCIO
Montpelier, VT
As part of a nationwide IT modernization initiative, this role supports the implementation of standardized hardware, software, and network solutions that improve operational capability,…
Added 6 mins ago
Group Product Manager, Privacy
Ford Motor Company
Montpelier, VT
Launched in 2023, Integrated Services creates and markets new customer experiences by integrating hardware, software and services across Ford Blue, Model e and Ford Pro. These products and…
Added 6 mins ago
Software Engineer
Teradata
Montpelier, VT
This position is for a Software Engineer in the POD Services team within the TD Factory team. The position involves development, integration, functional and performance testing, and fault…
Added 6 mins ago
Sr. Manager, Retail Partnerships
GN Hearing
Montpelier, VT
● Team Leadership & People Development: A collaborative manager with a track record of attracting, coaching, and empowering direct reports to handle day-to-day tactics while developing them…
Added 6 mins ago
Healthcare .NET Senior Application Developer - HNAS
Highmark Health
Montpelier, VT
Experience with technology platforms, application development tools, business processes, software development life cycle used by Highmark enterprise
Added 6 mins ago
Analyst, Product Support
SitusAMC
Montpelier, VT
…clients to facilitate the delivery and implementation of Inhouse software and configuration into client production environments. This position receives, validates, and routes software…
Added 6 mins ago
Senior Strategic Account Manager – Fire Alarm & Monitoring Solutions | Western US
Honeywell Technologies
Montpelier, VT
Honeywell is seeking an experienced Senior Account Manager to develop and expand strategic customer relationships across the Western United States, with a particular focus on the West Coast.
Added 17 mins ago
ZT
Quality Control Laboratory Technician, Support I
Zebra Technologies
Morris Plains, NJ
- $23 USD / hour
Monitor and report test status of various production runs to QC Manager, Manufacturing Manager, QC Supervisor, Technology, or Process Engineer.
Added 17 mins ago
Project Leader Middletown RI
Serco
Fort Dix, NJ · Colts Neck, NJ · Camden, NJ · Cape May, NJ
Be familiar with software development projects
Added 17 mins ago
Lead Project Manager, Delivery
Humana
Trenton, NJ
Experience working within Agile or Scrum software development environments.
Added 19 mins ago
OM
Budget and Financial Analyst
Oregon Metro
Portland, OR
- $98,743.96 to $132,325.45 USD / year
…financial reports and presentations, and supporting annual budget development for Council and executive leadership. The role also contributes to special projects and strategic financial…
Added 20 mins ago
Strategic Named Accounts Sales Manager - (Bay Area)
Torq
United States
We are looking for an experienced and motivated Strategic Named Accounts Sales Manager to own a defined set of strategic, large accounts in the Bay Area territory. You will be responsible…
Added 35 mins ago
O
Manager, Security Research
Oracle
Jefferson City, MO
- $114,600 to $234,600 USD / year
…range of strategic security concerns in infrastructure and software engineering designs. Guides and reviews directives and guidance to prevent these issues from emerging in the future.…
Added 36 mins ago
Principal Systems Engineer - FMS
Aerospace
United States
In this role, you will work in a fast-paced and exciting development environment with a team of experienced systems and software engineers to satisfy technical requirements, support…
Added 39 mins ago
IN
Accounting Manager
IMPACT NW GROUP
Portland, OR
- $95,000 to $110,000 USD / year
The Accounting Manager is a member of the Fiscal Department reporting to the Deputy Director and will work closely with the Executive Director, Deputy Director, and CFO to deliver accurate,…
Added 39 mins ago
Maintenance Engineer (Engineer 1) - MSS Talent Development Program
Los Alamos National Laboratory
Los Alamos, NM
…training that you will need to become a Certified Facility Manager and using your newfound leadership skills move into a management position within the organization. Your experience will…
Added 39 mins ago
Cleared Manager, R&D Science and Engineering - Secure Software Solutions Department, Onsite
Sandia National Laboratories
Albuquerque, NM
Sandia National Laboratories is seeking an experienced and innovative leader to manage Secure Software Solutions Department (6614). This role involves leading a team of software development…
Added 40 mins ago
R&D Manager - End-to-End Development, Onsite
Sandia National Laboratories
Albuquerque, NM
…missions across the laboratory. We are seeking a dedicated manager to join our team and help us expand the systems development capabilities needed in integration, test, and…
Added 40 mins ago
R&D Manager, SI Threat Evaluations - 5562, Onsite
Sandia National Laboratories
Albuquerque, NM
We are seeking an R&D Manager to lead our highly dedicated and mission focused SI Threat Evaluations Department in the Secure SI Systems Analytics Group. The SI Threat Evaluations…
Added 47 mins ago
AC
Fulfillment Coordinator
Aston Carter
Vernon, CA
- $25 to $30 USD / hour
…various levels, including sales, shopper marketing, market development, national retail activation, and…
Added 47 mins ago
Manager Programs 3
Northrop Grumman
Melbourne
Northrop Grumman’s Aeronautics Systems sector is seeking a Program Manager 3 to serve as the Development Sub-IPT Lead in support of Test and Evaluation. This role will provide integrated…
Added 47 mins ago
Information Systems Engineer Manager 2
Northrop Grumman
Beale AFB
Northrop Grumman Aeronautics Systems has an opening for an Information Systems Engineer Manager 2 to join our team of qualified, diverse individuals within our Aircraft Solutions…

GitLab

Customer Success Engineer

Remote, United States

$93,600 - $158,400 USD

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Job details

Pay: $93,600 - $158,400 USD
Posting language: English
Posted: Nov 5, 2026

Original job description

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.

The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.

*Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.

An overview of this role

As a Customer Success Engineer, you'll help customers get real, measurable value from GitLab after the sale by providing technical product expertise and best practice guidance. You'll be part of the customer success engineer team that delivers GitLab's On-Demand Success Tier through webinars, hands-on labs, office hours, and on-demand engagements.

This is a pooled model, so you won't be dedicated to a specific set of accounts. You'll collaborate closely with Customer Success Managers, Account Executives, and Renewals Managers to support implementation, architecture, and use case adoption across GitLab's key workflows, including source code management, continuous integration and delivery, DevSecOps, and Agile Planning. You'll report to the Customer Success Engineer Team Manager, and your first-year outcomes will focus on building trusted advisor relationships, enabling successful customer implementations, and creating reusable workshops and technical content that helps customers adopt GitLab at scale.

What you'll do

Engage with customers via Zoom calls and email as a technical consultant during the post-sales journey, providing product, solution, and best-practice guidance.
Partner with Customer Success Managers to go deep on GitLab use case implementation (for example: source code management, continuous integration, continuous delivery, DevSecOps, and Agile Planning).
Deliver practical, customer-specific enablement through webinars, hands-on labs, office hours, and on-demand engagements in a pooled support model (not dedicated to a single account)
Provide technical and architectural guidance that helps customers adopt GitLab capabilities and connect technical decisions to the outcomes they care about.
Align with Account Executives and Renewals Managers to share customer-facing subject matter expertise that supports customer business objectives
Develop and deliver workshops, demos, and other reusable enablement content in collaboration with cross-functional partners.
Build and maintain specialty competency in one or more technologies aligned to GitLab's market focus through training, certification, and creating working examples for internal and customer use.
Contribute to customer-facing learning resources, including GitLab documentation, YouTube content, and enablement programs such as the Digital Journey.

What you'll bring

Experience supporting one or more GitLab use cases (source code management, continuous integration, continuous delivery, DevSecOps, or Agile Planning) and enabling customers with practical, in-depth guidance.
Proficiency with DevSecOps tools or adjacent highly technical tooling, with the ability to translate tool capabilities into customer outcomes.
Technical background in software development or systems engineering, including comfort discussing architecture, workflows, and implementation tradeoffs.
Ability to communicate complex technical and organizational topics clearly in writing and live settings (Zoom calls, workshops, and presentations).
Experience operating as a trusted technical advisor to customer and business stakeholders in a post-sales environment.
Strong time management and prioritization skills, including the ability to juggle multiple customer engagements and cross-functional requests in a pooled model.
Continuous learning mindset, including maintaining specialty competency through training, certification, documentation, or creation of reusable examples; we welcome transferable experience from related roles and backgrounds.

About the team

We're a globally distributed customer success engineer (CSE) team supporting customers in GitLab's On-Demand Success Tier. We collaborate asynchronously and stay aligned through clear documentation and shared enablement assets. We continuously improve our content and delivery based on what we learn from customer engagements. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.

United States Salary Range

$93,600 - $158,400 USD

How GitLab Supports Full-Time Employees

Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

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