Jobs in the United States

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Software Engineer, Infrastructure - Central Growth
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Des Moines, IA
Software Engineer, Infrastructure - Central Growth Responsibilities:
Added 5 mins ago
Senior Software Engineer - AL/ML Platforms
Nike
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This Software Engineer will develop and/or implement services and paved-path solutions to enable data scientists and ML engineers at Nike. These services will enable and accelerate model…
Added 7 mins ago
Packaging Engineer Co-Op
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Kick off a challenging and rewarding engineering career with Coty! Our Supply Chain Packaging Engineer Co-Op assists the Research and Development Packaging team in the definition of…
Added 7 mins ago
Senior Performance/Simulation/Application Engineer
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The Aftertreatment & Exhaust Systems (AT&ES) organization is seeking a Senior Performance, Simulation, and Application Engineer to provide technical leadership across simulation, controls…
Added 7 mins ago
Principal Engineer, Automation Engineering -Aseptic Filling SME
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The Automation Engineer will serve as the subject matter expert (SME) for the integrated aseptic vial and syringe filling lines for Project Eagle in Wilson, North Carolina. This role…
Added 7 mins ago
Biomedical Engineer
Veterans Affairs, Veterans Health Administration
Salisbury, NC
Added 7 mins ago
Principal/Sr Principal Systems Engineer
Northrop Grumman
Morrisville, NC
…test, installation, operation, and maintenance. The Systems Engineer will lead the engineering of a family-wide software product line, driving the definition, development, and integration…
Added 8 mins ago
Field Applications Engineer
Broadcom
Raleigh, NC
Key responsibilities are to assist customers in running switch development kit in their OS/platform environment, be familiar with embedded OS's like linux, identify s/w bugs, write/suggest…
Added 8 mins ago
Distinguished Engineer, AI Security Systems (Remote)
CrowdStrike
Raleigh, NC
We are seeking a Distinguished Engineer who has built AI and security systems that operate in the real world and stop real adversaries.
Added 8 mins ago
Software Engineer Principal
Syms Strategic Group, LLC (SSG)
Raleigh, NC
Syms Strategic Group (SSG) is seeking a talented Software Engineer Principal
Added 8 mins ago
Software Systems Engineer Principal
Syms Strategic Group, LLC (SSG)
Raleigh, NC
Syms Strategic Group (SSG) is seeking a talented Software Systems Engineer Principal
Added 8 mins ago
Technical Account Manager
Red Hat
Raleigh, NC
The Red Hat services team is looking for an experienced System administrator engineer to join us as a Technical Account Manager. In this role, you will provide adoption guidance,…
Added 8 mins ago
Sr Software Engineer (HashiCorp Vault)
IBM
Raleigh, NC
We're looking for a seasoned engineer to design, build, and operate HashiCorp Vault as a service. You'll be responsible for secure, highly available, and compliant secrets management…
Added 8 mins ago
Software Engineer, Infrastructure - Central Growth
Meta
Raleigh, NC
Software Engineer, Infrastructure - Central Growth Responsibilities:
Added 8 mins ago
Senior Network Engineer
Cognizant
Raleigh, NC
Cognizant is seeking a Senior Network Engineer to design, implement, secure, operate, and optimize enterprise datacenter, campus, branch, wireless, and hybrid-cloud networks. This role…
Added 8 mins ago
Mainframe Technical Engineer
Highmark Health
Raleigh, NC
5 years of experience with technology platforms, application development tools, business processes, software development life cycle used by our enterprise
Added 8 mins ago
Software Engineer
Teradata
Raleigh, NC
This position is for a Software Engineer in the POD Services team within the TD Factory team. The position involves development, integration, functional and performance testing, and fault…
Added 8 mins ago
Software Engineer II
Amentum
Raleigh, NC
The Software Engineer II will perform full stack development with C# program, ReactJS, MVC, Linq, and rest API development in NET Core platform. This position is US remote teleworking…
Added 8 mins ago
Lead Software Engineer (Full Stack)
U.S. Bank
Charlotte, NC
This position will be responsible for the analysis, design, testing, development and maintenance of best in class software experiences. The candidate is a self-motivated individual who can…
Added 8 mins ago
Principal Engineer – Java, Python & Data Platforms
Wells Fargo
CHARLOTTE, NC
5+ years of experience working within Agile software development lifecycle environments
Added 8 mins ago
Clinical Specialist CRM - Charlotte, NC
Medtronic
Charlotte, NC
We anticipate the application window for this opening will close on - 11 Nov 2026
Added 8 mins ago
RA
Staff Engineer, Process Control & Data Solutions
Ramboll Americas Engineering Solutions, Inc.
Charlotte, NC
- $58,416 to $73,020 USD / year
…experience at our office located in Charlotte, NC. Our new Engineer will be assigned a mentor who will guide them through project assignments and gain experience working in one or more…
Added 8 mins ago
Java Software Engineer - Mid Level
USAA
Charlotte, NC
2 years of experience delivering technology solutions in all phases of the software systems and application development lifecycle to include leading code/design reviews.
Added 8 mins ago
C
Sr. AWS Data Engineer (Java, Python & Generative AI)
Cognizant
Charlotte, NC
- $90,000 to $105,000 USD / year
As a Senior AWS Data Engineer , you will make an impact by designing and building scalable cloud-based data solutions, modern APIs, and Generative AI capabilities that drive business…
Added 8 mins ago
EG
IT Solutions Engineer II – QA
Eliassen Group
Charlotte, NC
- $40 to $45 USD / hour
The IT Solutions Engineer II – QA is a seasoned Quality Assurance analyst with a wide range of software testing and technical knowledge. This individual will have proven experience with…

GitLab

Customer Success Engineer

Remote, United States

$93,600 - $158,400 USD

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Job details

Pay: $93,600 - $158,400 USD
Posting language: English
Posted: Nov 5, 2026

Original job description

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.

The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.

*Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.

An overview of this role

As a Customer Success Engineer, you'll help customers get real, measurable value from GitLab after the sale by providing technical product expertise and best practice guidance. You'll be part of the customer success engineer team that delivers GitLab's On-Demand Success Tier through webinars, hands-on labs, office hours, and on-demand engagements.

This is a pooled model, so you won't be dedicated to a specific set of accounts. You'll collaborate closely with Customer Success Managers, Account Executives, and Renewals Managers to support implementation, architecture, and use case adoption across GitLab's key workflows, including source code management, continuous integration and delivery, DevSecOps, and Agile Planning. You'll report to the Customer Success Engineer Team Manager, and your first-year outcomes will focus on building trusted advisor relationships, enabling successful customer implementations, and creating reusable workshops and technical content that helps customers adopt GitLab at scale.

What you'll do

Engage with customers via Zoom calls and email as a technical consultant during the post-sales journey, providing product, solution, and best-practice guidance.
Partner with Customer Success Managers to go deep on GitLab use case implementation (for example: source code management, continuous integration, continuous delivery, DevSecOps, and Agile Planning).
Deliver practical, customer-specific enablement through webinars, hands-on labs, office hours, and on-demand engagements in a pooled support model (not dedicated to a single account)
Provide technical and architectural guidance that helps customers adopt GitLab capabilities and connect technical decisions to the outcomes they care about.
Align with Account Executives and Renewals Managers to share customer-facing subject matter expertise that supports customer business objectives
Develop and deliver workshops, demos, and other reusable enablement content in collaboration with cross-functional partners.
Build and maintain specialty competency in one or more technologies aligned to GitLab's market focus through training, certification, and creating working examples for internal and customer use.
Contribute to customer-facing learning resources, including GitLab documentation, YouTube content, and enablement programs such as the Digital Journey.

What you'll bring

Experience supporting one or more GitLab use cases (source code management, continuous integration, continuous delivery, DevSecOps, or Agile Planning) and enabling customers with practical, in-depth guidance.
Proficiency with DevSecOps tools or adjacent highly technical tooling, with the ability to translate tool capabilities into customer outcomes.
Technical background in software development or systems engineering, including comfort discussing architecture, workflows, and implementation tradeoffs.
Ability to communicate complex technical and organizational topics clearly in writing and live settings (Zoom calls, workshops, and presentations).
Experience operating as a trusted technical advisor to customer and business stakeholders in a post-sales environment.
Strong time management and prioritization skills, including the ability to juggle multiple customer engagements and cross-functional requests in a pooled model.
Continuous learning mindset, including maintaining specialty competency through training, certification, documentation, or creation of reusable examples; we welcome transferable experience from related roles and backgrounds.

About the team

We're a globally distributed customer success engineer (CSE) team supporting customers in GitLab's On-Demand Success Tier. We collaborate asynchronously and stay aligned through clear documentation and shared enablement assets. We continuously improve our content and delivery based on what we learn from customer engagements. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.

United States Salary Range

$93,600 - $158,400 USD

How GitLab Supports Full-Time Employees

Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

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