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Added just now
Advanced Lead Supplier Quality Engineer - Composites
GE Aerospace
Des Moines, IA
The Supplier Quality Engineer for Polymer Matrix Composites is an individual who can apply knowledge of RCCA and/or problem solving to lead supplier quality improvement of complex cross…
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Software Engineer, Infrastructure - Central Growth
Meta
Des Moines, IA
Software Engineer, Infrastructure - Central Growth Responsibilities:
Added 1 min ago
IT Network Engineer Sr.
Ann & Robert H. Lurie Children's Hospital of Chicago
Streeterville, IL
The IT Network Engineer, Senior is primarily responsible for the design, implementation and support of enterprise network infrastructure utilized by Lurie Children’s Hospital. This includes…
Added 2 mins ago
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Manufacturing Equipment Engineer
GPAC
Junction City, KS
- $80,000 to $98,000 USD / year
Manufacturing Engineer • Equipment Engineer • Mechanical Engineer • Agricultural Equipment • Agricultural Machinery • Fabrication Equipment • Heavy Equipment • Product Design •…
Added 2 mins ago
Chemist I - Functionalization Scale-Up
Kunin Technologies
Chattanooga, TN
…you write the recipes, SOPs and QC methods that the Polymer Process Engineer carries onto the demonstration line. You run your trials with the laboratory technicians and the analytical…
Added 4 mins ago
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Sales Engineer
GPAC
Cleveland, OH
- $70,000 to $110,000 USD / year
Position Summary: The Sales Engineer will support the company’s strategic growth by identifying and developing new opportunities in both existing and potential markets. This role requires a…
Added 5 mins ago
Senior Software Engineer - AL/ML Platforms
Nike
Beaverton, OR
As a Software Engineer in AI/ML Platforms, you will be part of a fast-paced engineering team developing services and platform that drive AI/ML at Nike. AI/ML is used in Nike to accelerate…
Added 5 mins ago
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Engineering Manager
GPAC
Carlinville, IL
- $100,000 to $135,000 USD / year
Engineering Manager • Manufacturing Engineering Manager • CNC Engineering Manager • CNC Manufacturing • CNC Programming • G-Code • Manufacturing Engineer • Process Engineering • Precision…
Added 5 mins ago
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Engineering Manager
GPAC
Auburn, IL
- $100,000 to $135,000 USD / year
Engineering Manager • Manufacturing Engineering Manager • CNC Engineering Manager • CNC Manufacturing • CNC Programming • G-Code • Manufacturing Engineer • Process Engineering • Precision…
Added 5 mins ago
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Engineering Manager
GPAC
Divernon, IL
- $100,000 to $135,000 USD / year
Engineering Manager • Manufacturing Engineering Manager • CNC Engineering Manager • CNC Manufacturing • CNC Programming • G-Code • Manufacturing Engineer • Process Engineering • Precision…
Added 5 mins ago
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Engineering Manager
GPAC
Decatur, IL
- $100,000 to $135,000 USD / year
Engineering Manager • Manufacturing Engineering Manager • CNC Engineering Manager • CNC Manufacturing • CNC Programming • G-Code • Manufacturing Engineer • Process Engineering • Precision…
Added 5 mins ago
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Engineering Manager
GPAC
Lincoln, IL
- $100,000 to $135,000 USD / year
Engineering Manager • Manufacturing Engineering Manager • CNC Engineering Manager • CNC Manufacturing • CNC Programming • G-Code • Manufacturing Engineer • Process Engineering • Precision…
Added 5 mins ago
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Engineering Manager
GPAC
Jacksonville, IL
- $100,000 to $135,000 USD / year
Engineering Manager • Manufacturing Engineering Manager • CNC Engineering Manager • CNC Manufacturing • CNC Programming • G-Code • Manufacturing Engineer • Process Engineering • Precision…
Added 5 mins ago
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Engineering Manager
GPAC
Rochester, IL
- $100,000 to $135,000 USD / year
Engineering Manager • Manufacturing Engineering Manager • CNC Engineering Manager • CNC Manufacturing • CNC Programming • G-Code • Manufacturing Engineer • Process Engineering • Precision…
Added 6 mins ago
Senior SSD Debug Engineer - 2270
Kioxia
Folsom, CA
As an SSD Debug Engineer, your primary role is to triage and debug SSD drive failures for our data center SSD product line. In this role, you will work closely with the Product Support…
Added 6 mins ago
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Manufacturing Engineer
GPAC
Montezuma, IN
- $105,000 to $125,000 USD / year
Manufacturing Engineer • Quality Engineer • QMS • Manufacturing Engineering • Metal Fabrication • Process Engineering • LEAN Manufacturing • Continuous Improvement • Root Cause Analysis •…
Added 6 mins ago
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Manufacturing Engineer
GPAC
Clinton, IN
- $105,000 to $125,000 USD / year
Manufacturing Engineer • Quality Engineer • QMS • Manufacturing Engineering • Metal Fabrication • Process Engineering • LEAN Manufacturing • Continuous Improvement • Root Cause Analysis •…
Added 6 mins ago
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Manufacturing Engineer
GPAC
Brazil, IN
- $105,000 to $125,000 USD / year
Manufacturing Engineer • Quality Engineer • QMS • Manufacturing Engineering • Metal Fabrication • Process Engineering • LEAN Manufacturing • Continuous Improvement • Root Cause Analysis •…
Added 6 mins ago
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Manufacturing Engineer
GPAC
Terre Haute, IN
- $105,000 to $125,000 USD / year
Manufacturing Engineer • Quality Engineer • QMS • Manufacturing Engineering • Metal Fabrication • Process Engineering • LEAN Manufacturing • Continuous Improvement • Root Cause Analysis •…
Added 6 mins ago
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Manufacturing Engineer
GPAC
Paris, IL
- $105,000 to $125,000 USD / year
Manufacturing Engineer • Quality Engineer • QMS • Manufacturing Engineering • Metal Fabrication • Process Engineering • LEAN Manufacturing • Continuous Improvement • Root Cause Analysis •…
Added 6 mins ago
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Manufacturing Engineer
GPAC
West Terre Haute, IN
- $105,000 to $125,000 USD / year
Manufacturing Engineer • Quality Engineer • QMS • Manufacturing Engineering • Metal Fabrication • Process Engineering • LEAN Manufacturing • Continuous Improvement • Root Cause Analysis •…
Added 6 mins ago
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Manufacturing Engineer
GPAC
Casey, IL
- $105,000 to $125,000 USD / year
Manufacturing Engineer • Quality Engineer • QMS • Manufacturing Engineering • Metal Fabrication • Process Engineering • LEAN Manufacturing • Continuous Improvement • Root Cause Analysis •…
Added 6 mins ago
IT Manufacturing Data Solutions Engineer
Corning Incorporated
Newton, NC
The engineer works closely with Operations, Engineering, Quality, SAP, CAMSTAR and IT teams to understand manufacturing processes, integrate data from multiple systems, and deliver insights…
Added 6 mins ago
IT Controls Engineer
Corning Incorporated
Newton, NC
The IT Controls Engineer supports the design, implementation, and continuous improvement of manufacturing control systems and operational technology across both Trivium manufacturing…
Added 7 mins ago
Seibi Technician - Production Engineering
Toyota
Liberty, NC
Industrial Controls Engineer/Engineering Tech experience in a manufacturing environment, including equipment installation, modification, and optimization

GitLab

Customer Success Engineer

Remote, United States

$93,600 - $158,400 USD

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Job details

Pay: $93,600 - $158,400 USD
Posting language: English
Posted: Nov 5, 2026

Original job description

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.

The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.

*Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.

An overview of this role

As a Customer Success Engineer, you'll help customers get real, measurable value from GitLab after the sale by providing technical product expertise and best practice guidance. You'll be part of the customer success engineer team that delivers GitLab's On-Demand Success Tier through webinars, hands-on labs, office hours, and on-demand engagements.

This is a pooled model, so you won't be dedicated to a specific set of accounts. You'll collaborate closely with Customer Success Managers, Account Executives, and Renewals Managers to support implementation, architecture, and use case adoption across GitLab's key workflows, including source code management, continuous integration and delivery, DevSecOps, and Agile Planning. You'll report to the Customer Success Engineer Team Manager, and your first-year outcomes will focus on building trusted advisor relationships, enabling successful customer implementations, and creating reusable workshops and technical content that helps customers adopt GitLab at scale.

What you'll do

Engage with customers via Zoom calls and email as a technical consultant during the post-sales journey, providing product, solution, and best-practice guidance.
Partner with Customer Success Managers to go deep on GitLab use case implementation (for example: source code management, continuous integration, continuous delivery, DevSecOps, and Agile Planning).
Deliver practical, customer-specific enablement through webinars, hands-on labs, office hours, and on-demand engagements in a pooled support model (not dedicated to a single account)
Provide technical and architectural guidance that helps customers adopt GitLab capabilities and connect technical decisions to the outcomes they care about.
Align with Account Executives and Renewals Managers to share customer-facing subject matter expertise that supports customer business objectives
Develop and deliver workshops, demos, and other reusable enablement content in collaboration with cross-functional partners.
Build and maintain specialty competency in one or more technologies aligned to GitLab's market focus through training, certification, and creating working examples for internal and customer use.
Contribute to customer-facing learning resources, including GitLab documentation, YouTube content, and enablement programs such as the Digital Journey.

What you'll bring

Experience supporting one or more GitLab use cases (source code management, continuous integration, continuous delivery, DevSecOps, or Agile Planning) and enabling customers with practical, in-depth guidance.
Proficiency with DevSecOps tools or adjacent highly technical tooling, with the ability to translate tool capabilities into customer outcomes.
Technical background in software development or systems engineering, including comfort discussing architecture, workflows, and implementation tradeoffs.
Ability to communicate complex technical and organizational topics clearly in writing and live settings (Zoom calls, workshops, and presentations).
Experience operating as a trusted technical advisor to customer and business stakeholders in a post-sales environment.
Strong time management and prioritization skills, including the ability to juggle multiple customer engagements and cross-functional requests in a pooled model.
Continuous learning mindset, including maintaining specialty competency through training, certification, documentation, or creation of reusable examples; we welcome transferable experience from related roles and backgrounds.

About the team

We're a globally distributed customer success engineer (CSE) team supporting customers in GitLab's On-Demand Success Tier. We collaborate asynchronously and stay aligned through clear documentation and shared enablement assets. We continuously improve our content and delivery based on what we learn from customer engagements. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.

United States Salary Range

$93,600 - $158,400 USD

How GitLab Supports Full-Time Employees

Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

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