Jobs in the United States

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Added 3 mins ago
Information Systems Engineer Manager 2
Northrop Grumman
Beale AFB
Northrop Grumman Aeronautics Systems has an opening for an Information Systems Engineer Manager 2 to join our team of qualified, diverse individuals within our Aircraft Solutions…
Added 5 mins ago
G
Project Manager
GPAC
Westbrook, ME
- $90,000 to $130,000 USD / year
We are seeking an experienced Professional Engineer (PE) to join our Land Development team in a Project Manager capacity. This individual will play a key role in leading projects, managing…
Added 5 mins ago
Senior Full Stack Engineer
Vizient
Irving
In this role, you will design, develop, and support modern cloud-native applications that enable enterprise analytics, data-driven workflows, AI-enabled capabilities, and operational…
Added 5 mins ago
AT
Network Infrastructure Engineer II
Akamai Technologies, Inc.
Des Moines, IA
- $83,200 to $149,800 USD / year
As a Network Infrastructure Engineer II, you will oversee operations in our global data centers. You will monitor and maintain our data centers, networks, and servers worldwide. You will…
Added 5 mins ago
Software Engineer II
Amentum
Des Moines, IA
The Software Engineer II will perform full stack development with C# program, ReactJS, MVC, Linq, and rest API development in NET Core platform. This position is US remote teleworking…
Added 5 mins ago
Platform Engineer - Remote
SitusAMC
Des Moines, IA
Partner with security teams on DevSecOps, security-as-code, and secure pipeline controls; support audits, access reviews, and privileged access and credential governance.
Added 6 mins ago
EG
Quality Assurance Engineer - PHP
Eliassen Group
Des Moines, IA
- $40 to $50 USD / hour
Our client seeks a results-driven Senior Quality Assurance Engineer to support Policyholder Portal applications. The role requires manual, automation, mobile, API, and database testing…
Added 6 mins ago
EG
Workday Adaptive Planning Engineer
Eliassen Group
Des Moines, IA
- $65 to $75 USD / hour
Our client is seeking a Workday Adaptive Planning Engineer to design, build, and maintain financial planning and forecasting solutions. The role partners with FP&A, Accounting, and Finance…
Added 7 mins ago
G
Project Manager
GPAC
Augusta, ME
- $90,000 to $130,000 USD / year
We are seeking an experienced Professional Engineer (PE) to join our Land Development team in a Project Manager capacity. This individual will play a key role in leading projects, managing…
Added 7 mins ago
G
Project Manager
GPAC
Waterville, ME
- $90,000 to $130,000 USD / year
We are seeking an experienced Professional Engineer (PE) to join our Land Development team in a Project Manager capacity. This individual will play a key role in leading projects, managing…
Added 11 mins ago
M
Robotics Software Engineer, Teleoperation
Mecka
New York, NY
- $200,000 to $240,000 USD / year
- Work with a Teleop Platform Engineer on the end-to-end latency budget and on what we record, at what rate, in what format.
Added 11 mins ago
M
Teleop Platform Engineer, Real-Time Systems & UI
Mecka
New York, NY
- $200,000 to $240,000 USD / year
…any accommodations during the recruitment process, we will partner with you to meet your…
Added 12 mins ago
IT Manufacturing Data Solutions Engineer
Corning Incorporated
Newton, NC
The Manufacturing Data Solutions Engineer is responsible for transforming manufacturing and operational data into actionable business intelligence, analytics, and AI-enabled solutions. This…
Added 12 mins ago
IT Controls Engineer
Corning Incorporated
Newton, NC
The IT Controls Engineer supports the design, implementation, and continuous improvement of manufacturing control systems and operational technology across both Trivium manufacturing…
Added 12 mins ago
Test Infrastructure Technician I (Sun.-Tues.-Sun. - Wed. 6am-6pm)
Jabil Inc.
Florence, KY
· The Technician Engineer provides the interface to the Test Support function providing comprehensive documentation and training for all test solutions implemented.
Added 12 mins ago
Test Infrastructure Technician I (Wed.- Sat./Thurs.-Sat. 6am-6pm)
Jabil Inc.
Florence, KY
· The Technician Engineer provides the interface to the Test Support function providing comprehensive documentation and training for all test solutions implemented.
Added 12 mins ago
Automation Engineer
BD (Becton, Dickinson and Company)
Mebane, NC
…Waters’ passionate team of approximately 16,000 colleagues partner with customers to turn scientific challenges into breakthroughs that improve lives…
Added 12 mins ago
Electrical Design Engineer
Lafayette, IN · Mossville, IL
As a Design Engineer with the Large Power Systems Division (LPSD), you will have the opportunity to direct and contribute to the concept, development, and design of complex components,…
Added 13 mins ago
Technical Support Engineer - Second Shift
NetApp
Morrisville, NC
…growing our Cloud teams across the US, Europe and APAC. In support of that mission, we are seeking a Technical Support Engineer with Cloud Hyperscaler experience. We are looking for eager…
Added 13 mins ago
Sr AI Information Security Engineer (REMOTE)
Insight Global
Cary, NC
A large software and gaming company is seeking a Senior Information Security Engineer with hands-on experience in both Security Engineering and AI technologies. This individual will help…
Added 13 mins ago
MRP Planner
Flowserve Corporation
Raleigh, NC
…services, delivering comprehensive flow control solutions that support essential industries such as energy, clean water, and pharmaceuticals. If you're looking for a culture built on…
Added 13 mins ago
Software Engineer Principal
Syms Strategic Group, LLC (SSG)
Raleigh, NC
Syms Strategic Group (SSG) is seeking a talented Software Engineer Principal
Added 13 mins ago
Software Systems Engineer Principal
Syms Strategic Group, LLC (SSG)
Raleigh, NC
Syms Strategic Group (SSG) is seeking a talented Software Systems Engineer Principal
Added 13 mins ago
Principal Platform Engineer
Default Brand
Spanaway, WA
Ashley Digital is seeking a Principal Platform Engineer to own infrastructure, reliability, and delivery pipelines for our digital experience ecosystem - including our core ecommerce…
Added 13 mins ago
Senior Infrastructure Security Engineer - CASB and DSPM
Prudential Ins Co of America
Newark, NJ
We are looking for a motivated Senior Infrastructure Security Engineer to support the design, implementation and operation of data security controls across cloud and SaaS environments. This…

GitLab

Customer Success Engineer

Remote, United States

$93,600 - $158,400 USD

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Job details

Pay: $93,600 - $158,400 USD
Posting language: English
Posted: Nov 5, 2026

Original job description

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.

The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.

*Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.

An overview of this role

As a Customer Success Engineer, you'll help customers get real, measurable value from GitLab after the sale by providing technical product expertise and best practice guidance. You'll be part of the customer success engineer team that delivers GitLab's On-Demand Success Tier through webinars, hands-on labs, office hours, and on-demand engagements.

This is a pooled model, so you won't be dedicated to a specific set of accounts. You'll collaborate closely with Customer Success Managers, Account Executives, and Renewals Managers to support implementation, architecture, and use case adoption across GitLab's key workflows, including source code management, continuous integration and delivery, DevSecOps, and Agile Planning. You'll report to the Customer Success Engineer Team Manager, and your first-year outcomes will focus on building trusted advisor relationships, enabling successful customer implementations, and creating reusable workshops and technical content that helps customers adopt GitLab at scale.

What you'll do

Engage with customers via Zoom calls and email as a technical consultant during the post-sales journey, providing product, solution, and best-practice guidance.
Partner with Customer Success Managers to go deep on GitLab use case implementation (for example: source code management, continuous integration, continuous delivery, DevSecOps, and Agile Planning).
Deliver practical, customer-specific enablement through webinars, hands-on labs, office hours, and on-demand engagements in a pooled support model (not dedicated to a single account)
Provide technical and architectural guidance that helps customers adopt GitLab capabilities and connect technical decisions to the outcomes they care about.
Align with Account Executives and Renewals Managers to share customer-facing subject matter expertise that supports customer business objectives
Develop and deliver workshops, demos, and other reusable enablement content in collaboration with cross-functional partners.
Build and maintain specialty competency in one or more technologies aligned to GitLab's market focus through training, certification, and creating working examples for internal and customer use.
Contribute to customer-facing learning resources, including GitLab documentation, YouTube content, and enablement programs such as the Digital Journey.

What you'll bring

Experience supporting one or more GitLab use cases (source code management, continuous integration, continuous delivery, DevSecOps, or Agile Planning) and enabling customers with practical, in-depth guidance.
Proficiency with DevSecOps tools or adjacent highly technical tooling, with the ability to translate tool capabilities into customer outcomes.
Technical background in software development or systems engineering, including comfort discussing architecture, workflows, and implementation tradeoffs.
Ability to communicate complex technical and organizational topics clearly in writing and live settings (Zoom calls, workshops, and presentations).
Experience operating as a trusted technical advisor to customer and business stakeholders in a post-sales environment.
Strong time management and prioritization skills, including the ability to juggle multiple customer engagements and cross-functional requests in a pooled model.
Continuous learning mindset, including maintaining specialty competency through training, certification, documentation, or creation of reusable examples; we welcome transferable experience from related roles and backgrounds.

About the team

We're a globally distributed customer success engineer (CSE) team supporting customers in GitLab's On-Demand Success Tier. We collaborate asynchronously and stay aligned through clear documentation and shared enablement assets. We continuously improve our content and delivery based on what we learn from customer engagements. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.

United States Salary Range

$93,600 - $158,400 USD

How GitLab Supports Full-Time Employees

Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

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