Jobs in the United States

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Relationship Manager - Middle Market Commercial Real Estate - Dallas
U.S. Bank National Association
Dallas, TX
…smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in…
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Senior Audit Project Manager
U.S. Bank National Association
NY
Bank location three (3) or more days per week
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Business Analyst 1800
Sistema Technologies Inc.
Austin, TX
The agency is seeking an experienced Business Analyst to support a public health data modernization project within SHARP. The Business Analyst will gather and document business, functional,…
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Commercial Parts Pro
Advance Stores Company Inc (500)
Eldersburg, MD
· Understand Commercial profitability concepts, including knowledge of competition, market opportunities, and customer prioritization (may work with the Commercial Account Manager to…
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Commercial Parts Pro
Advance Stores Company Inc (500)
Blackstone, VA
· Understand Commercial profitability concepts, including knowledge of competition, market opportunities, and customer prioritization (may work with the Commercial Account Manager to…
Added 1 min ago
Receptionist
GUIDANCE CENTER OF LEA COUNTY
Hobbs, NM
The Receptionist is part of GCLC’s administrative support team which is responsible for ensuring timely, accurate, and compliant client access, registration, documentation, and billing…
Added 1 min ago
Shift Manager
Dairy Queen
Omaha, NE
Position Overview: The Shift Manager provides quality customer service and food products using standards set by Fourteen Foods and International Dairy Queen to enhance each customer’s…
Added 1 min ago
FC
Administrative Assistant
Flatiron Construction Corp
Atlanta, GA
- $27 to $31 USD / hour
Performs data entry support for office and department needs, including time card entry, equipment hours and usage.
Added 2 mins ago
LT
Behavioral Health Manager
Little Traverse Bay Bands of Odawa Indians
Harbor Springs, MI
- $39.18 to $63.66 USD / hour
Job Title: Behavioral Health Manager Department: Health Reports to: Assistant Health Director Salary Range: $39.18 to $63.66 per hour ($81,494.40 to $132,412.80 Annually) Status: Exempt…
Added 2 mins ago
SM
Intake Specialist (Part-Time)
SER Metro-Detroit
Highland Park, MI
- Part-time
Must possess a valid Michigan driver's license and have access to reliable transportation
Added 2 mins ago
Senior Factory Automation Electrical Systems Engineer Team Lead
The Boeing Company
Berkeley, MO
This position will report to the AUSS Senior Manager in Boeing Global Services Support Equipment.
Added 2 mins ago
Mid-Level Project Management Specialist - CAM
The Boeing Company
Kennedy Space Center, FL · Huntsville, AL
…Management Specialist (Level 3) to work as the Control Account Manager (CAM) to join the Space Launch Systems (SLS) team in Kennedy Space Center, FL or Huntsville,…
Added 2 mins ago
Sr Manager, Partner Relationship Manager
CVS Health
Remote, United States
The Senior Manager, Partner Relationship Manager serves as the primary liaison between Aetna business organizations, Centers of Excellence (COEs), and strategic outsourcing partners. This…
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Maintenance A-Tech-1
Republic Services
Erie, MI
POSITION SUMMARY: With direct supervision from a Lead Technician, Fleet Maintenance Supervisor or Maintenance Manager, a Maintenance Technician A performs repair and maintenance work on…
Added 2 mins ago
F/A-18 Platform Systems Leader
The Boeing Company
Berkeley, MO
We are looking for a dynamic candidate to lead an experienced team which provides Platform Systems support to all phases of the F/A-18 & E/A-18 Program including production, post-production…
Added 2 mins ago
Senior EO/IR System IPT Lead and Senior Manager
The Boeing Company
Berkeley, MO
Come join a winning team in support of Next Generation Air Dominance (NGAD) 6th Gen Platforms, with Boeing as a Senior EO/IR System IPT Lead and Senior Manager located in Berkeley, MO.
Added 2 mins ago
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Patient Care Technician Neuro Rehab Days - LOH
NYU Langone Health
New York, NY
- $65,153.94 USD / year
To qualify you must have a Patient Care Technician Minimum Qualifications: High School graduate or equivalent required
Added 2 mins ago
NL
Patient Care Technician Neuro Rehab Nights Part Time - LOH
NYU Langone Health
New York, NY
- $33.41 USD / hour
- Part-time
To qualify you must have a Patient Care Technician Minimum Qualifications: High School graduate or equivalent required
Added 2 mins ago
NL
Patient Care Technician Rehab Nights Part Time (.5) - LOH
NYU Langone Health
New York, NY
- $33.41 USD / hour
- Part-time
To qualify you must have a Patient Care Technician Minimum Qualifications: High School graduate or equivalent required
Added 2 mins ago
NL
Patient Care Technician Rehab Days - LOH
NYU Langone Health
New York, NY
- $65,153.94 USD / year
To qualify you must have a Patient Care Technician Minimum Qualifications: High School graduate or equivalent required
Added 2 mins ago
NL
Patient Care Technician Neuro Rehab Days - LOH
NYU Langone Health
New York, NY
- $65,153.94 USD / year
To qualify you must have a Patient Care Technician Minimum Qualifications: High School graduate or equivalent required
Added 2 mins ago
Senior Maintenance Planner
Rehlko
Sheboygan, WI
Under the direction of the Maintenance Manager, the Senior Maintenance Planner will Senior Maintenance Planner will be responsible for equipment reliability and maintenance management,…
Added 2 mins ago
Personal Banker
The Dart Bank
Mason, MI
Responsible for sales goals to expand the customer base through consultative sales techniques and Customer Relationship Management program.
Added 2 mins ago
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Office Coordinator
Sun Communities
Mason, MI
- $18 USD / hour
Must have a valid driver's license
Added 2 mins ago
CG
Bench Operations Manager - EVS&Patient Transport
Compass Group, North America
WYANDOTTE, MI
- $50,000 to $52,000 USD / year
Summary: As an Operations Manager, you will support the operational needs of Environmental Services (EVS) and Patient Transport within a fast-paced healthcare environment. This is a bench…

GitLab

Customer Success Architect

Remote, United States

$93,600 - $158,400 USD

Apply on job-boards.greenhouse.io About employer

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Job details

Pay: $93,600 - $158,400 USD
Posting language: English
Posted: Nov 12, 2026

Original job description

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.

The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.

*Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.

An overview of this role

As a Customer Success Architect, you’ll be a strategic advisor to some of GitLab’s most important customers, helping them connect our DevSecOps platform to their business goals and realize meaningful, long-term outcomes. You’ll partner closely with customers after the sale to turn pre-sales command plans into concrete success plans, guide them along the customer journey, and drive hands-on enablement, adoption, utilization, and maturity. Reporting into a Senior Manager within our North America Customer Success organization, you’ll own a book of customers, act as their primary GitLab liaison for questions and escalations, and coordinate with Product Management, Engineering, Sales, Professional Services, and Support so customers can navigate complex technical and organizational challenges with confidence.

You’ll use your understanding of Git, software development lifecycles, and continuous integration, continuous deployment, and DevSecOps practices to help customers adopt best practices and stay current with new GitLab capabilities. In your first year, success looks like building strong, consultative relationships with key stakeholders, increasing adoption of the GitLab platform, and strengthening retention, growth, and customer satisfaction across your portfolio.

What you’ll do

Partner with customers to translate pre-sales command plans and desired business outcomes into actionable objectives and clear success criteria.
Guide customers on how to best use the GitLab platform, including common DevSecOps best practices, Git workflows, CI/CD, and adoption patterns.
Own a book of customers and drive adoption, retention, expansion, and overall satisfaction through ongoing strategic and technical engagement.
Build and maintain Customer Success Plans, define critical goals and key performance indicators, and track progress with customers over time.
Act as the primary GitLab liaison for assigned accounts, coordinating responses to questions, issues, and escalations across Support, Product Management, Sales, and Professional Services.
Provide hands-on technical enablement and onboarding, including education on new GitLab features, releases, and relevant use cases.
Program manage account escalations, ensuring root causes are understood, follow-up actions are owned, and stakeholders are informed.
Collaborate with Services and other internal teams to identify and recommend training, enablement, and maturity opportunities aligned to customer needs.

What you’ll bring

Practical understanding of Git, common branching strategies, and modern software development lifecycles.
Working knowledge of continuous integration, continuous deployment, and DevSecOps practices.
Experience partnering with customers to define business outcomes and translate them into actionable success plans, key goals, and measures.
Background in customer success, post-sales, or professional services roles focused on adoption, retention, and satisfaction.
Ability to manage a portfolio of customers, including handling escalations and coordinating across Support, Product Management, Sales, and Professional Services.
Strong communication, presentation, and organizational skills, with attention to detail and analytical thinking.
Experience planning and managing projects or initiatives in technical environments, including identifying training and enablement needs.
Alignment with GitLab’s values and interest in applying transferable skills from related roles or industries, with flexibility to travel as needed according to company policy.

About the team

We are part of GitLab’s Customer Success organization. Our mission is to help customers align the GitLab platform with their business objectives through hands-on technical enablement, driving adoption, utilization, and DevSecOps maturity while building strong, consultative relationships. As Customer Success Architects, we act as trusted advisors and key liaisons between customers and the broader GitLab ecosystem, collaborating closely with Product Management, Engineering, Sales, Support, and Professional Services to address questions, guide roadmaps, and navigate escalations. We work in an all-remote, asynchronous way, coordinating across time zones to support a focused set of strategic accounts and ensure long-term customer success. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.

United States Salary Range

$93,600 - $158,400 USD

How GitLab Supports Full-Time Employees

Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

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More about this job

Skills

GitLab
Sales
Git
Software development
CI/CD
Onboarding
Communication skills
Organizational skills
Attention to detail
Analytical skills

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Work requirements

Jobs in the United States