Program Coordinator

Girl Scouts of Central Texas

Job Description

Job Title: Program Coordinator FLSA Status: Exempt, full-time Department: Girl Scout Experience Reports to: Program Director Location: Austin, TX

Job Purpose:

The Program Coordinator coordinates and delivers out-of-school time enrichment programs, supervises Program Facilitators, and supports community partnerships to ensure high-quality youth experiences. This role is responsible for program implementation, evaluation, and continuous improvement while maintaining alignment with GSUSA standards, council priorities, and funding requirements.

Essential Functions

• Cultivates and maintains relationships with community partners to expand and support out-of-school time Girl Scout programming.
• Coordinates the planning, implementation, and evaluation of programs to ensure alignment with GSUSA, GSCTX, partner, and grant requirements.
• Collaborates with the Program Director to develop and improve curriculum and program resources that support diverse youth experiences across multiple delivery pathways.
• Recruits, trains, schedules, and provides ongoing support to Program Facilitators.
• Delivers engaging, inclusive, and age-appropriate programs for youth in schools, community sites, and other program settings.
• Prepares, transports, organizes, and maintains program materials and supplies needed for successful program delivery.
• Conducts program evaluations and outcome tracking to measure impact and support continuous improvement.
• Collaborates with internal teams to support membership growth, community engagement, and partner development efforts.
• Maintains accurate program records, attendance data, reports, and other required documentation in a timely manner.
• Provides responsive customer service and effective problem-solving for participants, families, community partners, and staff.
• Communicates professionally with internal and external stakeholders while maintaining confidentiality and organizational standards.
• Completes required trainings, follows all GSCTX policies and procedures, and serves as a positive ambassador for Girl Scouts.
• Performs other duties and special projects as assigned.

Required Qualifications

• Knowledge of youth program curriculum development.
• Three or more years of experience working with youth through schools, camps, after-school programs, community organizations, or similar settings.
• Experience recruiting, training, scheduling, and supporting staff or volunteers across multiple locations.
• Strong communication, organization, customer service, and relationship-building skills.
• Ability to effectively engage and lead groups of youth and adults.
• Demonstrated ability to work independently, exercise sound judgment, and manage multiple priorities with attention to detail.
• Ability to work effectively with individuals from diverse backgrounds and foster an inclusive environment.
• Commitment to the mission and values of Girl Scouts.
• Must have and maintain a valid Texas driver's license, safe driving record, current vehicle insurance, reliable transportation, and the ability to travel throughout the Girl Scouts of Central Texas service area.
• Current Adult and Pediatric First Aid/CPR certification, or ability to obtain certification upon hire.
• Successful completion of a criminal background check.
• Annual GSUSA membership required.

Preferred Qualifications

• Training or experience in Girl Scout programming, camp counseling, youth leadership development, facilitation, or training techniques.
• Experience working in a nonprofit, membership-based, or youth-serving organization.
• Bilingual in English and Spanish.

Education

• Bachelor's degree in education, child development, or a related field; or an equivalent combination of education and 3-4 years of relevant experience.

Physical Requirements

• While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
• Capable of lifting up to 30lbs.
• Capable of transporting materials and supplies to locations and setting up and taking down equipment.
• Capable of viewing computer monitor for long periods.
• Capable of sitting and performing office duties indoors and fluorescent light for extended periods of time.

Environmental Demands

• Flexible work schedule including frequent evening and weekend work. Set schedule and hours are not guaranteed.
• Some outdoor activities and exposure to weather.
• Ability to travel by car within the council jurisdiction.
• Frequent work under stress and under pressure of deadlines.

Important Note: The information contained in this job description is intended to outline the general nature and scope of work being performed by an employee assigned to this position. It is not intended to be construed as a contract, or as an exhaustive list of all responsibilities, duties and capabilities required of a person employed in this capacity. Job descriptions are subject to change at the discretion of the Girl Scouts of Central Texas.

Girl Scouts of Central Texas is an Equal Opportunity Employer.

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