Front Desk Coordinator

JOB REQUIREMENTS: Under direct supervision of the Reception Lead, assist the dentist, registered dental hygienist, and dental assistants to schedule and coordinate quality dental care to patients, and to help organize the daily operations of a dental clinic to operate in an e?cient, cost e?ective, and productive manner ESSENTIALBEHAVIORS: Build Trust: Operate with transparency, no hidden agenda; place confidence in colleagues, give proper credit to others. Follow through on agreed upon actions. Treat sensitive or confidential information appropriately. Keep emotions under control. Exhibit ethical and moral behavior in everyday business conduct. Foster Communication: Demonstrate ability to carefully listen to others at all levels of the organization. Seek and listen to feedback and be approachable. Express thoughts and ideas effectively. Display and promote cross cultural sensitivity. Display Stewardship: Understand business implications of decisions. Conserve organization resources. Look for ways to improve and promote quality. Take personal responsibility. Use resources in an efficient and cost-effective manner. ESSENTIAL DUTIES AND RESPONSIBILITIES: Greet patients; face to face and, or, over the phone Answer phone calls, manage messages, and distribute triage messages appropriately to dental assistants, and/or providers Register new and current patients in compliance with o?ce protocol Help patients fill out all necessary paperwork and documentation to be seen at dental clinic Update patient information, dental insurance, and income verification for sliding fee Inform patients of policies about dental procedures, financial agreement, tardiness, cancellation of less than 24 hours, and no shows Manage patient records in a secured and confidential manner in compliance with HIPPA Schedule dental appointments in respect to established schedule templates for providers Confirm upcoming appointments, and fill in cancellations and no shows Coordinate referrals to ensure patients receive recommended care with specialists Coordinate lab cases to dental lab(s) in an appropriate time and manner Collect and arrange patient payments Assist business manager and dental director to capture annual visits and payments/ reimbursements in a timely fashion Coordinate providers\' schedules to maximize quality care for patients to finish needed dental treatment in a timely manner Treat patients with dignity and respect. Maintain strict department security, confidentiality, and quality to meet professional standards of the department. The above duties and... For full info follow application link. The Gerald L. Ignace Indian Health Center, Inc. provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability. Equal Opportunity employer/Veteran/Disabled. American Indian and Veteran Preference employer. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/F1205D490944411E Qualified females, minorities, and special disabled veterans and other veterans are encouraged to apply.