Assistant Residuals Operator - Contract Role
- Burbank, CA, United States
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Job details
- Posting language
- English
- Posted
Original job description
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At Entertainment Partners we help to power Oscar-winning films, Emmy-winning shows, and Clio-winning commercials. Feel the satisfaction of doing work that directly impacts the most exciting industry in the world while fostering a work environment with the nimbleness of a start-up but the stability of a blue chip. EP is poised to redefine and evolve the back-office processes of the entertainment community with security at the core of what we do. Are you looking for the next opportunity to revolutionize an industry? If so.... We are looking for the role of an Assistant Residuals Operator (Contractor). The purpose of this role is to aid the Residuals Department with all daily tasks that occur. The Coordinator is responsible for the highest level of work performance, product quality standards, reliability, efficiency, client service, and for support and promotion of Department and Company Goals.
KEY RESPONSIBILITIES
- Assisting in the creation of residuals set up and payment request in the residual systems.
- Process mass cancels and check cancellations due to client or EP errors.
- Prepare and send invoice packages to clients on a daily basis.
- Assist residuals department with ad hoc projects and overflow of assignments.
- Provide administrative support to Team Lead for CAMA clients.
- Maintain high proficiency, accuracy and knowledge of residuals system procedures, to generate reliable and accurate processing requests for residual set ups and payments.
- Identify missing information required for processing and communicate directly to the team.
- Support, promote and execute policies developed by Department Executive. Contribute, support and promote unity, cooperation and harmony within the department to achieve common goals.
- Maintain high degree of confidentiality of client information, data provided by Client and all EP proprietary information such as internal residual processes, computer programs and databases. See Employee Handbook for further information and requirements.
- Promote EP, EP services and products, teamwork and positive, harmonious interpersonal relations throughout EP.
JOB REQUIREMENTS/QUALIFICATIONS NEEDED
- Ability to type 40 wpm and use 10 key by touch, preferred
- Mathematics – High level of knowledge of arithmetic and its applications
- Experience in and aptitude to learn the use of computer programs and applications including Microsoft Office, particularly: Word, Excel, Outlook
- Employee is required to stand, walk, and reach with hands and arms
- Employee must be able to lift and/or move up to 40 pounds
- Complex Problem Solving – Identifying problems and reviewing related information to develop and evaluate options and implement solutions
- Good Communication to include active listening; written and oral comprehension and expression
- Time Management - Must be able to manage one’s own time
- Service Orientation – Actively looking for ways to help people
- Attention to Detail - Must be careful about detail and thorough in completing tasks
- Overtime – Work as and when needed
- Adaptability/Flexibility – Must be able to accept change and variety in the workplace
- Social Orientation – Must be able to work in a Team Environment
- High School diploma or equivalent, at least 2 years college preferred
- Experience in and aptitude to learn the use of computer programs and applications including Microsoft Office, particularly: Word, Excel, Outlook
More about this job
Skills
- Administrative support
- CAMA
- Confidentiality
- Teamwork
- Microsoft Office
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Problem solving
- Communication skills
- Active listening
- Time management
- Attention to detail
- Adaptability
- Work as a team