Jobs in the United States

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Human Resources Manager
Maybourne Beverly Hills Hotel
Beverly Hills, CA
The HR Manager supports the Human Resources department by managing employee leave programs, benefits administration, and workers compensation processes while ensuring compliance with…
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Material Planner 1
kronesinc
WI
Knowledge of S&OE (Sales and Operations Execution) and S&OP (Sales and Operations Planning) processes preferred.
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Planner/Buyer in Construction, Engineering & Storage Procurement
NW Natural
Portland, OR
Candidates must reside within commuting distance of the office or be willing to relocate to the Portland metropolitan area
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NN
Enterprise Architecture Business Analyst
NW Natural
Portland, OR
- $110,250 to $157,100 USD / year
Candidates must reside within commuting distance of the office or be willing to relocate to the Portland metropolitan area
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Pre-Clerkship Curriculum Manager
University of California, Davis
CA
The Pre-Clerkship Curriculum Manager provides embedded curricular, operational, and educational project management to the School of Medicine's pre-clerkship course leadership. Working in…
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General Manager
Buddy's Pizza
Okemos, MI
Must possess excellent customer service and critical thinking skills · Must possess and demonstrate solid computer skills
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PTME CAFM & Investment Efficiency Machining Supervisor
Ford
Dearborn, MI · Dearborn
…will collaborate with PTME commodities, technical specialists, operations, finance, MSAP, and equipment OEMs to deliver CAFM/Investment Efficiency initiatives. The selected candidate will…
Added 1 min ago
Store Manager - Famous Footwear
Famous Footwear
NAMPA, ID
As a full-time Store Manager, you are passionate about serving your community by providing the best shoe store experience for the whole family. You do this by challenging yourself and…
Added 1 min ago
Inventory Control Manager (Day)
Hyve Solutions Corporation
Fremont, CA
Hyve Solutions is seeking an experienced and results-driven Inventory Control Manager to lead inventory accuracy, warehouse control processes, and material management activities within a…
Added 1 min ago
CH
Senior Sales Manager | The SOMM Hotel & Spa
Columbia Hospitality Inc
Woodinville, WA
- $80,168.4 to $90,000 USD / year
Additional job functions may be assigned based on the property’s business needs as determined by the General Manager and Seattle Support Center Leadership.
Added 1 min ago
Human Resource Specialist
Alsco
Reno, NV · Carson City, NV
…location and region. This position reports directly to the General Manager with a dotted line to the Regional Human Resources Business…
Added 1 min ago
Chubb Associate, Account Management- Philadelphia, June 2027
ACE American Insurance Company
Philadelphia, PA
Our Chubb Associate Program is a great starting point for individuals seeking an entry-level role in the insurance industry. As part of our Chubb Global Services team, you will help deliver…
Added 1 min ago
Chubb Associate, Underwriting- Dallas, June 2027
ACE American Insurance Company
Philadelphia, PA · Dallas, TX
Our Chubb Associate Program is a great starting point for individuals seeking an entry-level role in the insurance industry. As an underwriting professional, you’ll have the chance to use…
Added 2 mins ago
Partner Marketing Manager | Remote, USA
Optiv Security Inc.
Remote, United States
Must have prior experience with SFDC, Word, and Excel
Added 2 mins ago
Resident Manager - TRM - 91706 1bed/Util.Incl. (Senior Court)
TELACU Industries.
Los Angeles, CA
Must possess excellent interpersonal skills and have a genuine interest in people · Must have foundational computer skills including: Microsoft Office Suite (Outlook email, Word, and calendaring) and the Internet
Added 3 mins ago
Clinical Team Coordinator Registered Nurse - Advanced Acute Care Medical and Oncology Unit
GCMC Community Medical Center
Scranton, PA
Communicates significant issues on units to Operations Manager in a timely manner.
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Radiology Modality Manager - Interventional Radiology
GMC Geisinger Medical Center
Danville, PA
The Radiology Modality Manager serves as the modality technical expert for the system and is responsible for providing system wide oversight of assigned modality including: patient safety,…
Added 3 mins ago
DC Maintenance Technician -Forklift Repair
The Home Depot
Bedford Park, IL
…downtime and support uninterrupted warehouse and production operations. The technician upholds safety standards, maintains accurate service records, and collaborates with operations teams…
Added 4 mins ago
Merchandising Assistant Store Manager
The Home Depot
Washington, DC
50% - Training and Preparing for Assistant Manager Position - Participate in a structured training program covering all aspects of retail store management, including operations, customer…
Added 4 mins ago
Leadership Training Manager - Seattle, WA
The Home Depot
Seattle, WA
The Leadership Training Manager (LTM) creates a strong experiential learning environment that helps leaders build the knowledge, skills, and abilities essential to success at The Home Depot…
Added 4 mins ago
Events Manager, Off-Shelf Merchandising
The Home Depot
Atlanta, GA
The Events Manager is responsible for supporting planning, development, and communication of Merchandising Events for the stores. This individual will communicate inventory requirements,…
Added 4 mins ago
Manager, Decision Analytics
The Home Depot
Atlanta, GA
This Manager Decision Analytics position manages people and processes related to the development of advanced analytics to support the company's strategic objectives. The role works…
Added 4 mins ago
Specialty Assistant Store Manager
The Home Depot
Central Islip, NY
50% Training and Preparing for Assistant Manager Position - Participate in a structured training program covering all aspects of retail store management, including operations, customer…
Added 4 mins ago
OPERATIONS BUSINESS ANALYST
The Home Depot
Atlanta, GA
This Position typically reports to the Data Analytics Manager- Labor
Added 4 mins ago
Night Operations Assistant Store Manager in Training
The Home Depot
South Attleboro, MA
Night Operations Assistant Store Manager in Training (NOASM-IT) will gain hands-on experience in the key responsibilities and functions of a Night Operations Assistant Store Manager at The…

Information Specialist

United States

The projected salary or hourly pay range for this position which represents the full range of anticipated compensation is: $18.40 - $27.33 Compensation is determined by a number of factors including, but not limited to, the candidate’s individual qualifications, experience, education, skills, and certifications, as well as the University’s business needs and external factors.

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Job details

Pay: The projected salary or hourly pay range for this position which represents the full range of anticipated compensation is: $18.40 - $27.33 Compensation is determined by a number of factors including, but not limited to, the candidate’s individual qualifications, experience, education, skills, and certifications, as well as the University’s business needs and external factors.
Apply by: Feb 10, 2027
Posting language: English
Posted: Nov 10, 2026

Original job description

Georgetown University comprises two unique campuses in the nation’s capital. With the Hilltop Campus located in the heart of the historic Georgetown neighborhood, and the Capitol Campus, just minutes from the U.S. Capitol and U.S. Supreme Court, Georgetown University offers rigorous academic programs, a global perspective, and unparalleled opportunities to engage with Washington, D.C. Our community is a close-knit group of remarkable individuals driven by intellectual inquiry, a commitment to social justice, and a shared dedication to making a difference in the world.

Requirements

Job Overview

The Information Specialist serves as a front-line representative for Revenue and Receivables’ customer service operations. There are two major responsibilities associated with this position:

Financial counseling and customer service related to the student tuition and fee bill
Communications projects for outreach to the student population

Financial counseling and customer service includes: Response to student, parent, or other stakeholder financial inquiries, provision of financial counseling, suggestion of payment options, and provision of general assistance in financial and non-financial matters. As part of the customer service function, this position answers questions about student accounts, payment options, payment plan options, the processing of scholarship funds, “full-need” as it relates to the student’s financial aid award and the student bill, financial and non-financial penalties due to non-payment, and student obligations to perform certain functions on the web as it relates to their university account. This position is expected to be able to explain departmental policies and practices (such as billing, tuition assessment, financial aid disbursement, refunding of overpayment, and assessment of financial penalties) clearly and concisely. This position is expected to have some knowledge of related department practices and policies, including but not limited to, student financial aid, registration and records, meals and housing , and student health insurance.

Financial counseling and customer service may be in-person, over the phone, via email, utilizing the departmental ticketing system, via Zoom, or in any other departmentally-sanctioned method.

Communications projects include, but are not limited to:

Outreach to undergraduate students to assure that they establish authorized users of the Student Account Services system, so that parents and other authorized payers may receive billing statements and pay on behalf of students
Outreach to all students to assure that they have established electronic refund profiles so that overpayments of the student account can be refunded to them quickly, conveniently, and at low-cost.
Regular review of the departmental website to collect suggestions for updated information based on policy updates, procedure updates, or improvements in form to deliver information more concisely or in in a more understandable fashion.

The Information Specialist will perform all duties and responsibilities, including those not outlined in this position description but assigned by the position’s supervisor, in a manner befitting a professional person in the Revenue & Receivables department.

Work Interactions

This position reports to the Manager of Customer Service. Performance evaluations will be performed by the Manager of Customer Service. The position operates with two other information specialists working under the Manager of Customer Service to provide the first line of service to the more than 25,000 unique students who attend Georgetown University each year, as well as the parents, guardians and other third parties associated with students, such as financial advisors, 529 plans, scholarship-granting organizations, banks, credit card companies.

Within the organization, this position also interacts with the Associate Director for Customer Accounts on a regular basis, and acts as a back-up to payment processing Information Specialist. This position determines when to escalate questions, problems, or other issues to the Manager, to a specialist such as the department’s Managers of Active Student Receivables, Manager of Sponsored Student Receivables, Manager of Inactive Students, or to higher-level management (Associate Directors, Deputy Directors, or Directors).

In its function as a communication projects specialist, this position interacts with the university’s Communications team.

Outside of the department, this position interacts with various representatives across the university who have interest in students’ financial well-being, ranging from registrar’s office records specialists, financial aid counselors, assistant and associate deans, and other academic program managers.

Requirements and Qualifications

Required

High School diploma or equivalent
Excellent oral and written communication skills
Proficiency with email (ability to type at least 45 WPM) and telephone systems
Proficiency with MS Office suite of products (Word, Excel)
Proficiency with the Google Suite of Productivity Software (Gmail, Docs, Sheets)

Preferred

Bachelor’s degree in business, finance, accounting, or related field
Experience in a finance, accounting, or business operation
Experience in a higher education environment
Experience with the Banner student record system
Experience with Workday Financials
Experience with Fresh Service

Work Mode Designation

This position has been designated as Hybrid. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University. Such review may necessitate a change to a position’s mode of work designation. Complete details about Georgetown University’s mode of work designations for staff positions can be found on the Department of Human Resources website: https://hr.georgetown.edu/mode-of-work-designation.

Pay Range:

Current Georgetown Employees:

If you currently work at Georgetown University, please exit this website and login to GMS (gms.georgetown.edu) using your Net ID and password. Then select the Career worklet on your GMS Home dashboard to view Jobs at Georgetown.

Submission Guidelines:

Please note that in order to be considered an applicant for any position at Georgetown University you must submit a resume for each position of interest for which you believe you are qualified. Documents are not kept on file for future positions.

Need Assistance:

If you are a qualified individual with a disability and need a reasonable accommodations for any part of the application and hiring process, please visit the Office for Equal Opportunity Compliance website for general information about requesting accommodations, as well as information about requesting accommodations specifically for applicants. You also can also contact the Office for Equal Opportunity Compliance at (202) 687-4798 or oeoc@georgetown.edu.

Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website.

EEO Statement:

GU is an Equal Opportunity Employer. All qualified applicants are encouraged to apply, and will receive consideration for employment without regard to age, citizenship, color, disability, family responsibilities, gender identity and expression, genetic information, marital status, matriculation, national origin, race, religion, personal appearance, political affiliation, sex, sexual orientation, veteran status, or any other characteristic protected by law.

Benefits:

Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website.

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Jobs in the United States