Jobs in the United States

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Added just now
Customer Service Associate
Barnes Group Inc
Pisgah, OH
…Excel, Access, Word, PowerPoint) and ability to learn other software packages. ERP System experience (Syteline a plus). Education Requirements: BS Degree…
Added just now
Customer Service Associate
Barnes Group Inc
Pisgah, OH
…Excel, Access, Word, PowerPoint) and ability to learn other software packages. ERP System experience (Syteline a plus). Education Requirements: BS Degree…
Added just now
Manager II, Network Depl. Eng, ADC NIDD
Amazon
Plain City, OH
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with…
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General Engineering Intern - Summer
Carrier
Richfield, OH
- $43,500 to $87,500 USD / year
Must have an overall GPA of 3.0 or higher
Added just now
Engineering Test Lab Sr Supervisor
nVent
Blue, OH
Evaluate testing demand, equipment utilization, and future product needs to recommend equipment, fixtures, instrumentation, software, and capabilities that expand lab capacity.
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Principal Technical Product Manager
Stellantis
Auburn Hills, MI
Own the three-year vision, strategy, and roadmap across data engineering, analytics, compute, governance, developer experience, and AI infrastructure.
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Construction Project Manager - Middletown, OH
Bureau Vertias North America
OH
Proficiency with computers and standard software, including word processing, spreadsheets, and project management tools, as well as PLC platforms (Allen-Bradley, Siemens, Schneider), SCADA…
Added just now
Driving Instructor
DRIVING SCHOOLS OF OHIO LLC
Tallmadge, OH
…in advance using our 24/7 online Student "SELF SCHEDULING" software. _____Students schedule their own appointments into your hours of availability that you have confirmed in advance.…
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Nurse Practitioner/Physician Assistant -ELOH- RVP - Emergency Physicians
Prime Healthcare
East Liverpool, OH
BLS (AHA or ARC) certification required
Added just now
Embedded Software Engineer
Crown Equipment Corporation
New Bremen, OH
Embedded Software Engineer (Indefinite US Work Authorization Required)
Added just now
Senior Manager, Software Development
CVS Health
Remote, United States
Lead the MinuteClinic Product Engineering team in building software that helps people access care at CVS MinuteClinic, part of a household name in U.S. healthcare. Your team’s work shapes…
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Software Engineer
Neumeric Technologies Corporation
Lewis Center, OH
Neumeric Technologies is looking for Software Engineers to work in Lewis Center, OH and various unanticipated locations throughout the U.S. Requires Master's Degree or foreign equivalent*…
Added just now
Software Engineer
Neumeric Technologies Corporation
Lewis Center, OH
Neumeric Technologies is looking for Software Engineers to work in Lewis Center, OH and various unanticipated locations throughout the U.S. Requires Master's Degree or foreign equivalent in…
Added just now
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RF & Test Engineer - Aerospace
Saint-Gobain
RAVENNA, OH
- $92,000 to $142,000 USD / year
…radome products, employing specialized modeling and simulation software, to verify compliance with customer specifications, FAA regulations, and other standards. Direct RF engineering…
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Design Engineering Lead - Aerospace
Saint-Gobain
RAVENNA, OH
Knowledge of design principles and CAD software (CATIA) to create tooling and product design.
Added just now
Structural Engineer - Aerospace Composites
Saint-Gobain
RAVENNA, OH
Proficient in the use of CAD software and MS Office.
Added just now
Driving Instructor
Suburban Driving School
Chardon, OH
…is set in advance using our 24/7 Student "SELF SCHEDULING" software. Students schedule their own appointments into your Instructor portal hours available. It is so easy to use!…
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Dev Ops Engineer
Altamira Technology Corporation
Fairborn, OH
Must possess experience with designing and implementing AWS Cloud-based hosting solutions · **Must Have:  **
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Senior Software Engineer
KeyBank
Brooklyn, OH
- $80,000 to $150,000 USD / year
Transmit Developer (Transmit Security Engineer)
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QAS Sr Quality Lead
KeyBank
Brooklyn, OH
- $80,000 to $150,000 USD / year
…injecting quality safeguards into the development and deployment of software applications across one or more strategic programs. Leads other QA professionals and fosters collaboration and…
Added just now
Data & Bioinformatics Specialist
University of Michigan
Ann Arbor, MI
…Sharing Policy and other sponsor requirements. Evaluate emerging software platforms, cloud computing technologies, and analytical tools that enhance institute research…
Added 1 min ago
Mechanical Engineer 1
DAY & ZIMMERMANN INC
Marietta, OH
…detailed engineering drawings using advanced CADD, BIM, and Revit software platforms, ensuring precise representation of mechanical systems. - Conduct various engineering calculations…
Added 1 min ago
Driving Instructor
Licking Valley Driving School
Newark, OH
…in advance using our 24/7 online Student "SELF SCHEDULING" software. - Students schedule their own appointments into your hours of availability that you have confirmed in advance. - It is…
Added 1 min ago
T
EDI Team Manager
TEKsystems
North Canton, OH
- $55 to $66 USD / hour
Added 1 min ago
Data Analytics Intern (Spring 2027)
First Solar Inc
Perrysburg, OH
…- Contribute to automated scripting and analysis for larger software packages. - Support the team in data extraction, cleaning, analysis, and delivering actionable insights. - Participate…

George Patton Assoc Inc

Customer Solutions Representative

Fall River, MA, United States

Apply on workforcenow.adp.com About employer

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Job details

Work location: To support training, collaboration, and ongoing business needs, applicants must reside in Rhode Island, Massachusetts, Connecticut, or New Hampshire
Experience: Minimum 2 years of customer service or customer support experience.
Posting language: English

Original job description

Customer Solutions Representative Remote (RI, MA, CT, NH Only) Full-Time | Monday-Friday | 11:30 AM-8:00 PM EST Join a Team That Puts Customers First Displays2go is seeking a Customer Solutions Representative to provide exceptional support to customers across phone, email, chat, and ticketing platforms. This role requires strong communication skills, technical aptitude, excellent attention to detail, and the ability to navigate multiple systems simultaneously while delivering a positive customer experience. This is a fast-paced position best suited for individuals who enjoy problem-solving, learning new systems quickly, and taking ownership of customer issues through resolution. To support training, collaboration, and ongoing business needs, applicants must reside in Rhode Island, Massachusetts, Connecticut, or New Hampshire. What You'll Do

Serve as the primary point of contact for customer inquiries via phone, email, chat, and ticketing systems.
Navigate multiple CRM, order management, and communication platforms simultaneously to research and resolve customer concerns.
Process customer orders, account updates, quotes, and transactions accurately and efficiently.
Verify, update, and maintain customer information across multiple systems.
Troubleshoot customer issues and identify appropriate solutions.
Collaborate with Sales, Logistics, Accounting, Technical Support, and other internal teams to resolve customer concerns.
Manage a high volume of customer interactions while maintaining service quality standards.
Document customer interactions accurately and thoroughly.
Recommend products, services, or solutions that best meet customer needs.
Contribute ideas that improve customer experience and operational efficiency.

What Success Looks Like

Successful representatives are able to:

Learn and retain new information quickly.
Follow written and verbal instructions accurately.
Navigate multiple systems simultaneously while speaking with customers.
Communicate pricing, product information, and account details clearly and professionally.
Work independently with minimal supervision.
Maintain accuracy while managing a high volume of customer interactions.
Troubleshoot issues and apply established processes confidently.

Required Qualifications

Minimum 2 years of customer service or customer support experience.
Experience supporting customers in a high-volume phone, email, or chat environment.
Strong computer proficiency and ability to learn new software quickly.
Experience navigating multiple systems and applications simultaneously.
Excellent written and verbal communication skills.
Strong attention to detail and documentation accuracy.
Ability to interpret instructions and apply them consistently.
Professional spoken English and clear communication skills.

Preferred Qualifications

CRM experience (Salesforce, Zendesk, ServiceNow, HubSpot, or similar).
Order processing, account management, or call center experience.
Experience working in a remote environment.

Remote Work Requirements

Candidates must have:

A dedicated, professional workspace free from routine interruptions during working hours.
Reliable high-speed internet capable of supporting voice, video, and cloud-based business applications.
The ability to participate in video meetings and training sessions with camera enabled.
A quiet work environment appropriate for customer interactions.
The ability to work independently without assistance from family members or others.

Hiring Process

Candidates selected for interviews can expect:

Live video interview
Customer service communication assessment
Basic computer and systems navigation evaluation
Customer scenario exercise
Remote work environment verification

Why Join Displays2go?

Collaborative and supportive team environment.
Opportunity to make a direct impact on customer satisfaction.
Ongoing training and professional development.
Career growth opportunities within a growing organization.
Stable full-time schedule.

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Jobs in the United States