Jobs in the United States

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Added 5 mins ago
BS
Business Office Director
Brightview Senior Living, LLC
Rockville, MD
- $72,000 to $82,000 USD / year
…transactions and reimbursements, be responsible for all computer systems and program operations such as AP/Payroll/Billing/Work Orders, etc., in addition to supervising the concierge and…
Added 6 mins ago
LN
Senior Project Manager
Luster National
Sacramento, CA
- $140,000 to $200,000 USD / year
…alternative delivery methods. You’ll oversee delivery of rail systems on a major passenger rail program in several areas, including traction power, OCS, or wayside communications. We’re…
Added 6 mins ago
LN
Senior Project Engineer
Luster National
Sacramento, CA
- $120,000 to $200,000 USD / year
…delivery methods. You’ll provide engineering oversight for rail systems on a major passenger rail program, including traction power, overhead contact systems (OCS), and wayside…
Added 6 mins ago
LN
Railroad/Roadway bridge and Guideway Inspector
Luster National
Fresno, CA
- $120,000 to $200,000 USD / year
Monitor structural elements, including structural concrete, reinforcing steel, prestressed and post-tensioned systems, structural steel, bearings, expansion joints, precast elements,…
Added 6 mins ago
LN
Project Coordinator
Luster National
Fresno, CA
- $105,000 to $180,000 USD / year
Added 7 mins ago
Chief Financial Officer
Augusta Richmond County
Augusta, GA
…payable and accounts receivable operations, such as control systems, transaction-processing operations, payroll processing, bank reconciliations, debt payments, and adherence with policies…
Added 8 mins ago
Customer Service Representative-OMNI-AFDM
Centex Technologies
Remote, United States
Support phased adoption of DME enhancements and migration from legacy data systems, services or catalogs through coordinated readiness, user communications and feedback loops.
Added 14 mins ago
EA
Interior Design Retail Sales Professional
Ethan Allen Global, Inc.
Oak Brook, IL
- $51,500 USD / year
Utilize corporate systems and technology to maximize efficiency in designing projects, creating presentations, and providing professional service for the design team’s customers.
Added 16 mins ago
Staff Software Engineer
Conga
Boston, MA · Houston, TX
This role is ideal for experienced Java engineers who thrive on distributed systems, care deeply about clean code and quality, and want their work to have a direct impact on how enterprise…
Added 17 mins ago
J
Junior Finance / Business Analyst
Jobot
Fort Lauderdale, FL
- $27 to $33 USD / hour
&bullet; Leverage your experience with Power BI, ERP systems, and other relevant technologies to provide comprehensive data support and drive business decisions.
Added 22 mins ago
HH
Quality Assurance & Compliance Manager
Helpful Hearts Health Services Inc
Columbia, MD
- $60,000 to $68,000 USD / year
Design, implement, and monitor quality assurance systems and processes to ensure adherence to policies, procedures, and service delivery standards.
Added 23 mins ago
Deli Clerk
Albertsons Companies
BEL AIR, MD · Bel Air, MD
Cash Handling: Processing transactions and making accurate change using register systems (varies by location)
Added 23 mins ago
Growth Associate
Encord
San Francisco, CA
…complex, real-world data into production-ready intelligent…
Added 23 mins ago
Growth Associate
Encord
New York City, NY
…complex, real-world data into production-ready intelligent…
Added 25 mins ago
USG Contracts Manager
Nominal
NY · WA
Nominal is building the Hardware Intelligence Platform that gives engineers increased visibility into complex physical systems, helps them make better decisions, and ultimately gets their…
Added 25 mins ago
Software Engineer, Runtime Infrastructure
Nominal
NY
Nominal is building the Hardware Intelligence Platform that gives engineers increased visibility into complex physical systems, helps them make better decisions, and ultimately gets their…
Added 25 mins ago
TC
Key carrier
TJX Companies
Hyattsville, MD
- $17.75 to $18.25 USD / hour
Knowledge of company standard software, systems, and procedures
Added 25 mins ago
TC
Retail Key Carrier
TJX Companies
Sandy, UT
- $15.5 to $16 USD / hour
Knowledge of company standard software, systems, and procedures
Added 26 mins ago
Manager, Strategic Accounts (Remote)
BioTissue Holdings Inc
Miami, FL · Atlanta, GA · Dallas, TX · Charlotte, NC · Philadelphia, PA · New York, NY · Chicago, IL
The Manager, Strategic Accounts maximizes sales and profitability within strategic Health Systems, GPOs and Private Equity backed ocular organizations. The incumbent will establish, advance…
Added 27 mins ago
Maintenance Manager
PRETIUM
Saint Louis, MO
Strong working knowledge of injection/blow molding machinery, pneumatic systems, PLCs, hydraulics, and electrical systems.
Added 30 mins ago
Human Resources Generalist
Parker Core Knowledge
Parker, CO
Experience with BambooHR, ADP, Employee Navigator, or similar HRIS/payroll systems.
Added 31 mins ago
CI
Retail Display Installer – Technology
Companies, Inc.
Irvine, CA
- $20.25 USD / hour
Update operating systems and software on display devices
Added 31 mins ago
CI
Retail Display Installer – Technology
Companies, Inc.
Kennewick, WA
- $21 USD / hour
Update operating systems and software on display devices
Added 35 mins ago
Sales and Service Overnight
24 Hour Fitness USA, LLC
West Lynnwood, WA
Computer skills for using 24 Hour Fitness systems and other common applications as needed
Added 37 mins ago
Sales Consultant
TriNet
Dublin, CA
Sales tools and systems: Utilize Sales systems including Salesforce.com, LinkedIn Sales Navigator, Zoominfo and quoting tools to efficiently and effectively manage daily activities.

GenServe

Branch Manager

La Habra, CA, United States

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Job details

Posting language: English
Posted: Aug 31, 2026

Original job description

Description About GenServe GenServe is one of the nation’s largest independent providers of commercial and industrial generator maintenance, repair, and emergency services. With the largest team of EGSA certified technicians in the Northeast and a rapidly expanding footprint across North America, GenServe delivers unmatched expertise, reliability, and customer service. Our branches operate as high performance service hubs supporting customers across critical infrastructure, healthcare, data centers, manufacturing, and commercial facilities.

Position Summary The Branch Manager oversees all branch operations, personnel, customer relationships, financial performance, and service delivery activities. This leader ensures the branch meets operational goals, drives technician productivity, strengthens customer satisfaction, and maintains safety and compliance standards. This role requires a strong balance of leadership ability, operational execution, technical understanding, and financial management.

Key Responsibilities

Lead, coach, and develop a team of technicians, dispatchers, service writers, and administrative staff.
Oversee staffing levels, recruitment needs, onboarding, and ongoing employee performance.
Foster a culture of safety, accountability, teamwork, and continuous improvement.
Conduct regular team meetings, check-ins, and performance reviews.
Oversee daily service operations, ensuring efficient scheduling, dispatching, and completion of work.
Monitor technician productivity, job progress, and service quality.
Ensure accurate and timely submission of job documentation, timesheets, and service records.
Support service writers in producing accurate estimates and coordinating follow-up.
Maintain branch equipment, fleet, facility, and operational readiness.
Strengthen customer relationships through clear communication, responsiveness, and quality service.
Conduct site visits when needed to scope for jobs, resolve issues, or support the sales process.
Ensure timely resolution of customer complaints or escalations.
Partner with Sales on maintenance contract pricing and customer proposals.
Manage branch budget, costs, revenue targets, and gross margin expectations.
Track performance KPIs such as utilization, PM attainment, revenue per technician, and billing timeliness.
Drive continuous improvement to meet or exceed monthly financial goals.
Oversee billing accuracy and coordinate with A/R on past due accounts.
Enforce company safety standards, field compliance requirements, and quality procedures.
Ensure no safety incidents and minimize quality issues or customer rework.
Promote adherence to regulatory guidelines and company operating procedures.
Work closely with Sales, A/R, Operations, and Technical Support to ensure seamless branch performance.
Partner with Technical Support to identify training needs and skill development plans for technicians.
Support corporate initiatives related to process improvement, reporting, or operational systems.
Oversee the full lifecycle of quoted repairs, ensuring accuracy, profitability, and alignment with customer expectations.
Communicate repair recommendations, pricing, and approvals directly with customers and internal teams.
Coordinate scheduling and resources to ensure timely completion of all approved quoted repairs.
Perform all other duties and responsibilities as assigned.

Requirements

5+ years of experience in field service operations, power generation, electrical, industrial equipment, or related technical service environments.
2+ years of leadership or supervisory experience.
Strong operational management skills and understanding of service workflows.
Ability to lead teams, drive accountability, and build customer trust.
Excellent communication, problem solving, and decision-making skills.
Financial acumen – ability to understand budgets, cost control, and revenue drivers.
Valid driver’s license and clean driving record.

Preferred Qualifications

Experience with generator systems or similar mechanical/electrical equipment.
EGSA certification or familiarity with generator applications.
Experience using field service management software, scheduling platforms, and reporting tools.
Technical or engineering related education or certifications.

Compensation & Benefits

Competitive salary based on experience
Annual performance bonus opportunity
Comprehensive benefits package
Career growth within a rapidly expanding organization

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More about this job

Skills

Customer service
Customer relations
Regulatory compliance
Leadership
Financial management
Recruitment
Onboarding
Teamwork
Process improvement
Scheduling
Dispatching
Documentation
Communication skills
Sales
Technical support
Identify training needs
Reporting
Lead a team
Problem solving
Decision making
Financial capability
Valid driver's licence
Maintain electronic equipment

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