Jobs in the United States

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Added 2 mins ago
Housekeeping Manager
E11EVEN Club Hotel & Residences
Miami, FL
…through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio…
Added 4 mins ago
FF
Part-Time Sales Associate - Famous Footwear
Famous Footwear
WARMINSTER, PA
- Part-time
Ace Retail Operations: You’ll ensure daily store tasks (pricing, shipment processing, fulfillment and inventory) are dialed in, keeping the store running like a tightly laced sneaker.…
Added 5 mins ago
Specialist - Store Planning & CAD Design
Michaels Stores, Inc.
United States
Under the direction of the Manager - Store Planning, the Specialist - Store Planning & CAD Design is responsible for executing each store’s layout and criteria in conjunction with the…
Added 6 mins ago
ITSM Project Manager
SAIC
Remote, United States
Apply Agile Software Development Life Cycle (SDLC) methodologies to manage ServiceNow enhancements and implementations, ensuring iterative delivery, continuous stakeholder feedback, and…
Added 6 mins ago
Shipping Operator (Days)
Royal Canin USA Inc
United States
Lead safety & quality in warehouse and shipping operations.
Added 6 mins ago
LP
Assistant Manager
Leslies PoolMart
MOUNT JULIET, TN
- $15 to $17 USD / hour
Collaborate with the General Manager to learn overall expectations and procedures of store operations, sales plans, profit margins, payroll and all controllable expenses. (P&L)
Added 6 mins ago
Financial Center Manager - TN South Region
Fifth Third Bank, N.A.
Brentwood, TN
GENERAL FUNCTION:The Financial Center Manager will participate in a comprehensive, customized on-boarding and education program. This includes rotations in Operations, Sales & Service,…
Added 6 mins ago
Lab Manager
Labcorp
Johnson City, TN
…intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and…
Added 7 mins ago
Transportation Assistant
Veterans Affairs, Veterans Health Administration
Murfreesboro, TN
Added 7 mins ago
K
Deputy Project Quality Manager-Kiewit Nuclear Solutions-ID
Kiewit
Oak Ridge, TN · Knoxville, TN
- $134,000 to $140,000 USD / year
Located at the project location, the Project Quality Manager (PQM) is responsible for the development, implementation, and management of a contract-specific Project Quality Plan (PQP) and…
Added 7 mins ago
Registered Nurse-Outpatient (PACT)
Veterans Affairs, Veterans Health Administration
Memphis, TN
Added 7 mins ago
A
Public Service - Higher Education Management Consulting Senior Manager – Transformation Lead
Accenture
Nashville, TN
- $132,500 to $338,300 USD / year
Added 7 mins ago
Product Manager
HCA Healthcare
Nashville, TN
…integrity. We care like family! Jump-start your career as a Product Manager today with HCA…
Added 11 mins ago
G
Steel Erection Business Development Manager
GPAC
Wyoming, MI
- $100,000 to $200,000 USD / year
Coordinate with estimating and operations to shape winning pursuit plans
Added 17 mins ago
CE
Sales Associate
Claires Essentials LLC
Kapolei, HI
- $16.5 USD / hour
· Maintain certification requirements and complete ongoing piercing skill development training.
Added 19 mins ago
A
Part Sales Manager – Full Time
AutoZone
Wayne, NJ
- Full-time
…Pledge and deliver WOW! Customer Service while executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong…
Added 24 mins ago
A
Public Service - Higher Education Management Consulting Senior Manager – Transformation Lead
Accenture
Beaverton, OR
- $132,500 to $338,300 USD / year
Added 24 mins ago
Public Utilities Specialist (Revenue)
Bonneville Power Administration
Portland, OR
…organization of Customer Support Services (MS), Business Management & Development (M), Chief Operating Officer (K), Bonneville Power Administration (BPA). The purpose of this position is to…
Added 24 mins ago
Public Utilities Specialist (Revenue)
Bonneville Power Administration
Portland, OR
…organization of Customer Support Services (MS), Business Management & Development (M), Chief Operating Officer (K), Bonneville Power Administration (BPA). The purpose of this position is to…
Added 24 mins ago
Managing Consultant, Integrated Planning Job Details | Black & Veatch Family of Companies
Black & Veatch
Tualatin, OR
With flexible ways of working and meaningful development opportunities, you’ll build a career you can be proud to stand behind.
Added 26 mins ago
D
Manager, Inventory
DSV
Fort Worth, TX
- $100,000 to $110,000 USD / year
Conduct daily startup meetings, encouraging associates to provide feedback and work as a team and help with their development (training), coordinate operations with manager to ensure…
Added 26 mins ago
D
Supervisor, Training
DSV
Fort Worth, TX
- $70,000 to $80,000 USD / year
The Training Supervisor is a visible leadership and development role. This individual is responsible for supporting all training programs in the warehouse and for the coordination and…
Added 26 mins ago
Night Audit Supervisor
E11EVEN Club Hotel & Residences
Miami, FL
…through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio…
Added 28 mins ago
G
Structural Steel Business Development Manager
GPAC
Grand Rapids, MI
- $130,000 to $180,000 USD / year
We are seeking an experienced Business Development professional to develop new business opportunities and build long-term relationships within the structural steel industry. The ideal…
Added 28 mins ago
G
Structural Steel Business Development Manager
GPAC
Columbus, OH
- $130,000 to $180,000 USD / year
We are seeking an experienced Business Development professional to develop new business opportunities and build long-term relationships within the structural steel industry. The ideal…

GenServe

Branch Manager

La Habra, CA, United States

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Job details

Posting language: English
Posted: Aug 31, 2026

Original job description

Description About GenServe GenServe is one of the nation’s largest independent providers of commercial and industrial generator maintenance, repair, and emergency services. With the largest team of EGSA certified technicians in the Northeast and a rapidly expanding footprint across North America, GenServe delivers unmatched expertise, reliability, and customer service. Our branches operate as high performance service hubs supporting customers across critical infrastructure, healthcare, data centers, manufacturing, and commercial facilities.

Position Summary The Branch Manager oversees all branch operations, personnel, customer relationships, financial performance, and service delivery activities. This leader ensures the branch meets operational goals, drives technician productivity, strengthens customer satisfaction, and maintains safety and compliance standards. This role requires a strong balance of leadership ability, operational execution, technical understanding, and financial management.

Key Responsibilities

Lead, coach, and develop a team of technicians, dispatchers, service writers, and administrative staff.
Oversee staffing levels, recruitment needs, onboarding, and ongoing employee performance.
Foster a culture of safety, accountability, teamwork, and continuous improvement.
Conduct regular team meetings, check-ins, and performance reviews.
Oversee daily service operations, ensuring efficient scheduling, dispatching, and completion of work.
Monitor technician productivity, job progress, and service quality.
Ensure accurate and timely submission of job documentation, timesheets, and service records.
Support service writers in producing accurate estimates and coordinating follow-up.
Maintain branch equipment, fleet, facility, and operational readiness.
Strengthen customer relationships through clear communication, responsiveness, and quality service.
Conduct site visits when needed to scope for jobs, resolve issues, or support the sales process.
Ensure timely resolution of customer complaints or escalations.
Partner with Sales on maintenance contract pricing and customer proposals.
Manage branch budget, costs, revenue targets, and gross margin expectations.
Track performance KPIs such as utilization, PM attainment, revenue per technician, and billing timeliness.
Drive continuous improvement to meet or exceed monthly financial goals.
Oversee billing accuracy and coordinate with A/R on past due accounts.
Enforce company safety standards, field compliance requirements, and quality procedures.
Ensure no safety incidents and minimize quality issues or customer rework.
Promote adherence to regulatory guidelines and company operating procedures.
Work closely with Sales, A/R, Operations, and Technical Support to ensure seamless branch performance.
Partner with Technical Support to identify training needs and skill development plans for technicians.
Support corporate initiatives related to process improvement, reporting, or operational systems.
Oversee the full lifecycle of quoted repairs, ensuring accuracy, profitability, and alignment with customer expectations.
Communicate repair recommendations, pricing, and approvals directly with customers and internal teams.
Coordinate scheduling and resources to ensure timely completion of all approved quoted repairs.
Perform all other duties and responsibilities as assigned.

Requirements

5+ years of experience in field service operations, power generation, electrical, industrial equipment, or related technical service environments.
2+ years of leadership or supervisory experience.
Strong operational management skills and understanding of service workflows.
Ability to lead teams, drive accountability, and build customer trust.
Excellent communication, problem solving, and decision-making skills.
Financial acumen – ability to understand budgets, cost control, and revenue drivers.
Valid driver’s license and clean driving record.

Preferred Qualifications

Experience with generator systems or similar mechanical/electrical equipment.
EGSA certification or familiarity with generator applications.
Experience using field service management software, scheduling platforms, and reporting tools.
Technical or engineering related education or certifications.

Compensation & Benefits

Competitive salary based on experience
Annual performance bonus opportunity
Comprehensive benefits package
Career growth within a rapidly expanding organization

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More about this job

Skills

Customer service
Customer relations
Regulatory compliance
Leadership
Financial management
Recruitment
Onboarding
Teamwork
Process improvement
Scheduling
Dispatching
Documentation
Communication skills
Sales
Technical support
Identify training needs
Reporting
Lead a team
Problem solving
Decision making
Financial capability
Valid driver's licence
Maintain electronic equipment

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