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Added 1 min ago
PG
Nurse Manager - 5th Floor Step Down Unit, Full Time, Day Shift, Job ID # 1904036
Palmetto General Hospital
Hialeah, FL
- Full-time
● Experience as an Assistant Nurse Manager or comparable management/leadership role.
Added 17 mins ago
Global Relationship Manager- 3
Genpact LLC
521 Fifth Avenue, NY
…deals, ensuring successful conversion and delivery. Manage the resolution of cross-functional client issues, ensuring efficient and timely responses to client needs. Develop a growth…
Added 24 mins ago
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Personal Lines Account Manager
GPAC
Skokie, IL
- $65,000 to $75,000 USD / year
…opportunity for you to join our team as a Personal Lines Account…
Added 25 mins ago
G
Personal Lines Account Manager
GPAC
Decatur, IL
- $65,000 to $75,000 USD / year
…opportunity for you to join our team as a Personal Lines Account…
Added 25 mins ago
G
Personal Lines Account Manager
GPAC
Arlington Heights, IL
- $65,000 to $75,000 USD / year
…opportunity for you to join our team as a Personal Lines Account…
Added 28 mins ago
G
Personal Lines Account Manager
GPAC
Bloomington, IL
- $65,000 to $75,000 USD / year
…opportunity for you to join our team as a Personal Lines Account…
Added 31 mins ago
Instrumentation & Control Engineer
Westinghouse Electric Company
New Stanton, PA
Added 31 mins ago
Senior Manager, Project Management - Medical Imaging
ICON Clinical Research
Blue Bell, PA
Serving as the escalation point for project managers in resolution of customer or cross-functional issues that cannot be resolved at the project manager level
Added 32 mins ago
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Pricing Manager
Saint-Gobain
MALVERN, PA
- $92,000 to $142,000 USD / year
We are seeking an experienced Pricing Manager to lead pricing and rebate activities for the Architectural business and Interior Products Group Retail operations within the CertainTeed…
Added 32 mins ago
Clinical Team Coordinator Registered Nurse - Advanced Acute Care Medical and Oncology Unit
Geisinger
Scranton, PA
…that the highest level of care is provided, optimizing all customer interactions, to maximize patient…
Added 32 mins ago
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(USA) Optical Manager, Certified (ABO) – Sam’s Club
Walmart
Pittsburgh, PA
- $30.5 to $42.5 USD / hour
…and upholds high service standards to ensure prompt, accurate resolution of member inquiries and concerns. Leads eyewear and contact lens consultations, ensuring members receive clear…
Added 32 mins ago
GL
Patient Access Manager (PHILADELPHIA/S NJ/CENTRAL PA)
GlaxoSmithKline LLC
Philadelphia, PA
- $152,250 to $253,750 USD / year
Added 35 mins ago
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Senior Employee Relations Analyst
Avalara
UNAVAILABLE
- $110,800 to $194,300 USD / year
Guide leaders and managers through challenging team dynamics, conflict resolution, and performance-related ER escalations.
Added 48 mins ago
CO
Field Mechanic
City of Santa Maria
Santa Maria, CA
- $33.37 to $40.56 USD / hour
The City of Santa Maria is a full-service city with a City Council/City Manager form of government, over 700 employees, an annual budget of approximately $367 million, and serves…
Added 52 mins ago
A
Customer Configuration Specialist
Artera
Kansas City, MO · Seattle, WA · Santa Barbara, CA
- $97,000 to $142,000 USD / year
Troubleshoot integration issues and drive resolution with a customer-facing communication style
Added 1 hour ago
Shift Manager
Fiesta Holdings - Taco Bell
Centerville, OH
Ensure consistent customer satisfaction by executing the MIC (Manager in Charge) Success Routine and prioritizing customer needs.
Added 1 hour ago
Shift Manager
Desert De Oro Foods Inc - Taco Bell
Surprise, AZ
Ensure consistent customer satisfaction by executing the MIC (Manager in Charge) Success Routine and prioritizing customer needs.
Added 1 hour ago
WI
(USA) Vision Center Manager
Walmart Inc.
AL
- $23.5 to $36.5 USD / hour
Sets and upholds high service standards to ensure the prompt, accurate resolution of customer inquiries and concerns. Leads lifestyle consultations and recommends visual solutions with…
Added 1 hour ago
HI
Manager, Customer Retention (People Manager), Retention Team
Human Interest
Remote, United States
- $100,000 USD / year
As the Manager, Customer Retention, you lead Human Interest's Retention team with the primary goal of proactively intervening with at-risk customers to drive positive retention outcomes.…
Added 1 hour ago
Lead Program Manager, Space Electronics
AeroVironment, Inc.
Albuquerque, NM
AV is seeking a Lead Program Manager to own and grow a satellite electronics product line within the Space Technologies Division. This role will lead the transition of a prototype into…
Added 1 hour ago
Sr. Commercial Scheduler I, Sweeny Gasoline
Phillips 66
Houston, TX
…products such as ethanol. The position will directly report to the Manager, Gulf Coast Clean…
Added 1 hour ago
EL
Subsidiary Project Administrative Manager
ECS Ltd
Chantilly, VA
- $70,000 to $100,000 USD / year
The Subsidiary Project Administrative Manager is responsible for ensuring that overall administrative goals related to quality and performance are achieved in support of the subsidiary…
Added 1 hour ago
SI
Strategic Partner Program Manager, Key Partners
Salesforce, Inc.
IL
- $117,400 to $177,600 USD / year
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword - it’s a way of life.…
Added 1 hour ago
Project Manager
Quarterhill
Denver, CO
The Project Manager will plan, organize, budget, supervise, and direct the daily operations of the project’s team.
Added 1 hour ago
A
Dealer Partner Support Specialist - Level 1 (United States)
AutoFi
Remote, United States
- $67,000 to $72,000 USD / year
Reporting to the Manager, Partner Support Services, the Dealer Partner Support Specialist is responsible for supporting the ongoing operational health, configuration, and functionality of…

General Tool Co

Director, PMO

Reading, OH, United States

Apply on workforcenow.adp.com About employer

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Job details

Posting language: English

Original job description

Be the Voice of the Customer At GTC, program execution is what turns the commitments we make to our customers into the results we deliver. The Director, PMO is the leader who owns that execution day to day, across every program, every project, and every Program and Project Manager in the portfolio. Reporting to the VP of PMO and working side by side with Operations, Engineering, Supply Chain, Quality, and Finance, you’ll hold schedules, forecasts, and customer commitments to a high standard and build the kind of disciplined, accountable program culture that makes GTC increasingly formidable with every program we win. This is a leadership role with real scope - direct management of Program and Project Managers, portfolio-level performance reviews, financial forecasting discipline, cross-functional risk resolution, and the PMO processes and metrics that keep execution predictable. If you’re a program leader who combines hands-on command of schedules and financials with the ability to coach a team and influence across functions, this is the seat built for you. This position is bonus eligible because senior leaders who drive enterprise-wide performance and support business growth should share directly in the results they create. And through our Ownership For All program, that philosophy runs even deeper. Every eligible full-time employee receives an ownership stake in GTC. From day one, you’re not just joining the team. You’re becoming an owner. Your wins aren’t just good for the company. They’re good for you. What You’ll Do

Leads day-to-day execution management of the company's program and project portfolio in partnership with the VP of PMO.
Directly manages and develops Program and Project Managers establishing accountability for schedules, financial forecasts, customer commitments, contractual deliverables, and risk management.
Implements PMO strategy, governance, systems, and processes established in partnership with the VP of PMO.
Drives disciplined program execution through data-driven performance reviews, schedule management, financial forecasting, and corrective action.
Coordinates with Operations, Engineering, Production Control, Planning, Supply Chain, Quality, Finance, and Business Development to ensure program commitments are aligned with operational capabilities and business objectives.
Provides the VP of PMO with accurate portfolio reporting, timely escalation of material risks, and actionable recommendations to improve execution and financial performance.

The Position

Lead day-to-day execution management of the program portfolio, ensuring Program/Project Managers are accountable for contractual deliverables, schedules, financial forecasts, risks, and customer commitments.
Directly manage, coach, and develop Program/Project Managers, establishing clear performance expectations and consistent program management practices.
Ensure program schedules and delivery commitments are realistic, data-driven, and aligned with Operations, Engineering, Production Control, Planning, Supply Chain, and Quality.
Drive program financial forecasting discipline, including revenue, costs, labor hours, profitability, and corrective actions for unfavorable performance trends.
Lead program reviews and performance reporting, ensuring visibility into schedule, financial performance, risks, and corrective actions.
Identify execution risks, resolve cross-functional issues, and drive recovery plans to protect customer commitments and business objectives.
Monitor program resource requirements and workload conflicts, coordinating with functional leaders and escalating significant portfolio-level trade-offs to the VP of PMO.
Provide the VP of PMO with timely, accurate assessments of program and portfolio performance, emerging risks, and recommendations for corrective action.
Implement and continuously improve PMO processes, tools, and performance metrics to strengthen execution predictability, accountability, and customer satisfaction.
Support contract execution, proposals, and strategic opportunities by evaluating program requirements, resource needs, schedules, and execution risks.

What You Bring

Bachelor's degree in Engineering, Business Administration, Program Management, Operations Management, or a related field preferred.
Equivalent combinations of education and relevant experience may be considered.
Minimum eight years of progressive experience in program management, project management, manufacturing, or related operational roles.
Demonstrated experience managing multiple programs, complex customer contracts, or cross-functional execution teams.
Experience directly managing, coaching, or developing Program/Project Managers preferred.
Experience in Department of Defense contract manufacturing, aerospace, or defense industries.
Strong hands-on experience in program execution, integrated scheduling, critical path management, financial tracking, and risk mitigation.
Demonstrated ability to manage program financial forecasts, identify unfavorable trends, and drive corrective action.
Experience leading program reviews, developing dashboards and KPIs, and implementing standardized management processes.
Ability to influence cross-functional teams and resolve execution issues without direct authority over all functional resources.
Strong analytical, facilitation, problem-solving, and results-based management skills.
Excellent written and verbal communication skills, including the ability to translate complex program issues into clear recommendations.
Ability to manage competing priorities, respond effectively to changing business needs, and maintain accountability under pressure.

Why GTC A PMO leadership role with true portfolio scope - you’ll own day-to-day execution, the performance of your Program and Project Managers, and the forecasting and reporting that keep the whole portfolio on track. A direct partnership with the VP of PMO and a genuine seat at the table where program and execution decisions are made. A company that has built quality into its identity and is investing in the leadership to scale it. And through Ownership For All, a real ownership stake in the organization you’re leading. From day one, you’re not just a position here. You’re an owner. GTC is an Equal Opportunity Employer M/F/D/V. All applicants are considered based on experience and knowledge, without regard to race, color, religion, national origin, sexual orientation, ancestry, marital status, disability, or veteran status. We are committed to a workplace free from discrimination and harassment.

Apply on workforcenow.adp.com About employer

More about this job

Skills

Supply chain management
Risk management
Financial forecasting
Sales
Reporting
Program management
Customer service
Operations management
Project management
Coaching
Scheduling
Problem solving
Communication skills
Forecasting

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Work requirements

Jobs in the United States