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Added 2 mins ago
J
Regional Director of Operations
Jobot
Remote, United States
- $200,000 to $250,000 USD / year
The Regional Director of Operations leads multiple branch locations and serves as the primary operating leader between the Regional Vice President and Branch General Managers. This role…
Added 4 mins ago
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Principal Program Manager - OCI Product Marketing
Oracle
Concord, NH
- $90,100 to $209,500 USD / year
Define and operate service-level expectations, change controls, quality checks, and governance for ongoing web content operations.
Added 4 mins ago
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Mid-Market Account Executive - NetSuite (Austin, TX in office role)
Oracle
Concord, NH
- $31.73 to $50.72 USD / hour
Engage and influence multiple stakeholders, including CFOs, Controllers, COOs, Executive Directors, founders, owners, IT leaders, and operations executives.
Added 4 mins ago
Senior Software Engineer (Institutional, Financing)
Coinbase
Concord, NH
Own the design and delivery of new financing products and features, from architecture through production launch, ensuring correctness and safety across high-value lending operations.
Added 4 mins ago
Associate Director, Omnichannel Therapeutic Area Lead
Otsuka America Pharmaceutical Inc.
Concord, NH
The Omnichannel and Content Operations team is dedicated to driving innovation, building and delivering capabilities that enhance Otsuka’s opportunity to positively impact the lives of…
Added 4 mins ago
Territory Sales Manager - Specialty (Baltimore E, MD)
Sumitomo Pharma
Concord, NH
Added 4 mins ago
Summer 2027 Applied Gen AI/Data Scientist Graduate Intern
Highmark Health
Concord, NH
…innovative Generative AI solutions that support healthcare operations, member engagement, clinical workflows, and enterprise productivity. Working alongside experienced AI researchers, data…
Added 4 mins ago
Operations Project Manager
Copeland
Concord, NH
The Operations Project Manager will lead and support cross-functional projects within the Operations functions of Copeland, including Manufacturing Operations, Procurement, Supply Chain,…
Added 4 mins ago
Senior Architect, Agentic Development, Teradata Cloud Platform
Teradata
Concord, NH
Set the direction for agentic development across design, implementation, testing, code review, debugging, and operations, and lead by example with hands-on agentic work in your own…
Added 4 mins ago
Manager, Content Editing
Wolters Kluwer
Concord, NH
…content across the Lexidrug portfolio. This role oversees daily operations, team development, and content quality, ensuring accurate, consistent, and timely delivery aligned with editorial…
Added 4 mins ago
Software Engineer
Teradata
Concord, NH
Develop and support the services and libraries that enable provisioning and runtime operations across multiple cloud platforms.
Added 4 mins ago
Senior Informaticist
Intermountain Health
Concord, NH
Added 4 mins ago
Sr. Manager, Retail Partnerships
GN Hearing
Concord, NH
…retail footprint. Collaborating deeply with internal Marketing, Operations, Finance, and Product teams, you will elevate buyer relationships, optimize retail media advertising strategies,…
Added 4 mins ago
Software Engineer, Infrastructure - Central Growth
Meta
Concord, NH
Collaborate with cross-functional teams (product, design, operations, infrastructure) to build innovative application experiences.
Added 4 mins ago
Configuration Analyst Level I
Intermountain Health
Concord, NH
Headquartered in Utah with locations in six primary states and additional operations across the western U.S., Intermountain Health is a nonprofit system of 34 hospitals, 400+ clinics, a…
Added 4 mins ago
Technical Program Manager - Child Safety (Legal)
Meta
Concord, NH
…communicate program status with stakeholders across legal, policy, operations, and…
Added 4 mins ago
EG
Operations - Process Manager - Sr
Eliassen Group
Concord, NH
- $55 to $65 USD / hour
Preferred: Background as an IT professional, data analyst, software developer, or auditor.
Added 4 mins ago
EG
Staff AI & Data Engineer – Databricks
Eliassen Group
Concord, NH
- $80 to $90 USD / hour
Preferred: Experience in Real Estate, Finance, People/Workplace, Operations, or similar domains.
Added 4 mins ago
EG
Business Systems Analyst (BSA)
Eliassen Group
Concord, NH
- $70 to $80 USD / hour
…and cross-functional teams with strategic planning, portfolio operations, communications, and organizational execution. This is not a traditional technical BSA or Project Manager role. The…
Added 5 mins ago
Associate Product Marketing Manager – GRC
Mitratech
United States
At Mitratech, we are a team of innovators focused on building world-class products that simplify operations in the Legal, Risk, Compliance, and HR functions. We are a close-knit, globally…
Added 8 mins ago
PM
Lead Forward Deployed Engineer
Prologis Management
Denver, CO
- $200,000 to $285,000 USD / year
…Process and Agent Orchestration, Enablement, Architecture and AI Operations…
Added 8 mins ago
PM
Procurement Intern
Prologis Management
Denver, CO
- $25 to $30 USD / hour
…stakeholders we serve, owning the supply chain for real estate operations, new development and construction, energy solutions, and operations essentials. This role will support…
Added 8 mins ago
Performance Engineer - Sustainable Infrastructure Services
Johnson Controls Inc.
United States
…security fire systems, building automation systems and services, operations and maintenance, facilities management, and are to be able to combine these capabilities to solve critical…
Added 9 mins ago
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Category Lead, Capital Equipment (CAPEX)
Jobgether
Remote, United States
- $140,700 to $173,100 CAD / year
…assets that support engineering, manufacturing, laboratory operations, and product development. You will lead complex sourcing initiatives, negotiate commercial agreements, and build…
Added 11 mins ago
Enterprise Sales Executive
DST Health Solutions, LLC
Remote, United States
SS&C combines proprietary technology with deep industry expertise to support complex financial and health care operations. Our teams design, implement, and operate solutions that help…

Closed listing

General Dynamics Information Technology

STAC Technician - First Shift

Sterling, VA, United States

$25.5 to $34.5 USD / hour

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $25.5 to $34.5 USD / hour
Posting language: English
Posted: Nov 4, 2026

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Original job description

Archived listing. The details below describe a past opening.

Req ID: RQ231557

Type of Requisition: SCA

Clearance Level Must Be Able to Obtain: Secret

Public Trust/Other Required: None

Job Family: SCA

Skills:

Call Center,Group Problem Solving,Microsoft Office,Problem Solving

Experience:

2 + years of related experience

US Citizenship Required:

Yes

Job Description:

This position is on-site in Sterling, Virginia. The schedule for this position is Tuesday through Saturday, 6AM to 2:30PM.

General Dynamics Information Technology (GDIT), a leading provider of global supply chain management services, systems engineering, integration, IT service operations and support solutions, is seeking talented professionals to deliver valuable services and solutions to our customers.

As a Security Technology Assistance Center (STAC) Call Center Technician, you will be supporting the U.S. Department of State via excellent customer service telephonically, in email and electronically. This position is for first shift (0600-230PM) Tuesdays through Saturdays, however we support customers globally, and as such must be willing and able for shift work to include nights, holidays and weekends.

Responsibilities

· Supervisory Responsibilities – None

· Provide excellent customer support via telephone, email, and other electronic means to respond to customer inquiries and resolve routine issues

· Attempts to resolve requests during first contact (at Tier I/II level) using critical thinking, efficiently escalates requests to Tier III as required

Provide knowledgeable responses to escalated, high priority, or supervisor calls in a courteous and professional manner
Responsible for productivity, quality, and timeliness of work in the completion of program and department tasks and goals
Frequent internal contacts with Customer Service Managers, Call Center Supervisors, Lead Specialist, other contractors and government personnel supporting the program
Demonstrated experience providing strong customer service and problem solving skills
Ability to prioritize and complete tasks to meet contract standards is required
Assist in information reporting and development as needed
Proofread documents for grammatical correctness and adherence to standards and format
Provide input on process improvements
Maintain current knowledge of relevant technologies as assigned
Evaluate orders and update systems with accurate data
Uses computer systems to track and respond to requests and enter orders
Supports customer with logistical, order, systematic and technical requests and concerns

Qualifications

Active Secret Clearance preferred, plus ability to obtain Top Secret
Bachelor’s Degree in a related discipline, or the equivalent combination of education, professional training or work/military experience
Customer Service experience preferred, but not required
Logistics experience preferred, but not required
Must be well organized and extremely detail oriented
Maximo/CMMS Proficiency preferred but not required
Microsoft Office Proficiency required

Working Conditions

The work is performed in an office environment, which requires proper safety and security precautions. To ensure our call center production area is at minimal risk for unauthorized disclosure (that is, the release or divulgence of information by an entity to persons or organizations outside of that entity) the work environment operates under a Secure Floor Policy. The Secure Floor Policy limits or restricts personal belongings, electronic devices that can be brought into areas.
Work may require some physical effort in the handling of light materials, boxes, or equipment.
The above job description is not intended to be, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job.
Requests for reasonable accommodations will be considered to enable individuals with disabilities to perform the principal (essential) functions of this job.

GDIT IS YOUR PLACE:

401K with company match
Comprehensive health and wellness packages
Internal mobility team dedicated to helping you own your career
Professional growth opportunities including paid education and certifications
Cutting-edge technology you can learn from
Rest and recharge with paid vacation and holidaysOWN YOUR OPPORTUNITY Explore a career at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your ambition to deliver your best work.

The likely hourly rate for this position is between $25.50 - $34.50. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Our Identity Verification Process:

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work:

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

Join our Talent Community to stay up to date on our career opportunities and events at https://gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

About employer

More about this job

Skills

Problem solving
Microsoft Office
Computer technology
Supply chain management
Customer service
Critical thinking
Reporting
Logistics
Maximo
CMMS
Electronic components

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