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Added just now
Senior Database Analyst/Administrator
GD Information Technology, Inc.
United States
Works within an Agile solution development environment with daily scrums, biweekly sprint planning and quarterly Program Increment planning.
Added just now
Cybersecurity Engineer
GD Information Technology, Inc.
Remote, United States
Education: Bachelor’s degree in engineering or other IT/security related major; or equivalent experience
Added just now
Business Architect Advisor
Federal Express Corporation
Shakopee, MN
Six (6) years of experience with a minimum of four (4) of the following areas: applications development or maintenance, transportation/logistics operations, business analysis, business…
Added 2 mins ago
Fire & Life BIM Specialist
HDR
Omaha, NE
Come join the fast-growing Building Engineering Services Group at HDR. The Building Engineering Services Group (BES) provides industry leading mechanical, electrical, plumbing, site civil,…
Added 3 mins ago
Assistant General Counsel, IP Strategy (Remote)
CrowdStrike
Jefferson City, MO
+ Identify mission-critical innovations across CrowdStrike's products and technology in partnership with Product and Engineering.
Added 3 mins ago
Civil - Senior Engineering Technician - Water
Black & Veatch Family of Companies
Houston, TX
Functions as a senior engineering technician, technical design specialist and/or supervisor. Applies advanced technical expertise to address complex design challenges, typically within a…
Added 3 mins ago
Model Maker
Crestron Electronics
Rockleigh, NJ
…looking for a creative individual to work in our high-tech engineering environment fabricating prototypes for design verification and other company needs. The prototype facility works…
Added 3 mins ago
Sr. Manager, IT Business Partner - Finance
BD (Becton, Dickinson and Company)
Franklin Lakes, NJ
Proficient in software development, testing, and release cycle protocols.
Added 3 mins ago
Senior Manager Distribution Engineering & Technology
J&J Family of Companies
Raritan, NJ
Ethicon Inc, a member of the Johnson & Johnson family of companies is currently recruiting for a Senior Manager, Distribution Engineering.
Added 4 mins ago
Senior Structural Bridge Engineer SME
Parsons Corporation
Newark, NJ
The Gateway Program is the most urgent infrastructure program in the country – a comprehensive set of rail investments that will improve commuter and intercity services, add needed…
Added 4 mins ago
Field Service Technician
GovCIO
Trenton, NJ
As part of a nationwide IT modernization initiative, this role supports the implementation of standardized hardware, software, and network solutions that improve operational capability,…
Added 7 mins ago
Senior Engineer - Embedded/Flight Software
Spaceflight Industries, Inc.
Seattle, WA
Join the Satellite Embedded Software Group (ESG) as a Senior Flight Software Engineer. This is a hands-on individual contributor role that reports to the Senior Manager of Flight Software.…
Added 7 mins ago
A
Cority Developer
AECOM
Remote, United States
- $105,000 to $145,000 USD / year
…the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year…
Added 7 mins ago
A
Cority Developer
AECOM
Remote, United States
- $105,000 to $145,000 USD / year
…the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year…
Added 7 mins ago
A
Cority Developer
AECOM
Remote, United States
- $105,000 to $145,000 USD / year
…the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year…
Added 7 mins ago
A
Cority Developer
AECOM
Remote, United States
- $105,000 to $145,000 USD / year
…the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year…
Added 8 mins ago
Propulsion Integration & Test Engineer I, First shift
Relativity Space
Long Beach, CA
…interface with engineers to make critical decisions for the Aeon R program. Having successfully developed and refined processes for our initial development engines, the team is now focused…
Added 8 mins ago
GM, Software Engineering
Scottsdale, AZ
Expert in both software development methodologies and software engineering best practices.
Added 8 mins ago
Senior Software Engineer, Infrastructure
Spaceflight Industries, Inc.
Tukwila, WA
The Senior Software Infrastructure Engineer is a hands-on individual contributor role that reports to theManager, Software Test & Infrastructure. You'll be responsible for the end-to-end…
Added 9 mins ago
Sr. Principal Sales Training Manager
Keyfactor, Inc.
Remote, United States
Reinforce consistent application of Value Selling and MEDDICC throughout the sales cycle, including discovery, qualification, multi-threading, champion development, and executive engagement.
Added 9 mins ago
Product Architect
Keyfactor, Inc.
Remote, United States
7-9 years of experience in software engineering or a related field.
Added 9 mins ago
Fire & Life BIM Specialist
HDR
Omaha, NE
Come join the fast-growing Building Engineering Services Group at HDR. The Building Engineering Services Group (BES) provides industry leading mechanical, electrical, plumbing, site civil,…
Added 9 mins ago
Mechanical Engineer
Spaceflight Industries, Inc.
Tukwila, WA
As a Mechanical Engineer at BlackSky you will support the full program lifecycle of our satellite systems and components, from concept to production. You will be involved in the…
Added 9 mins ago
Principal Systems Engineer - Space Vehicle
Spaceflight Industries, Inc.
Tukwila, WA
Systems Engineers at BlackSky are the glue that ensures that all the components, subsystems, parts, hardware, software come together to produce best-in-class spacecraft. BlackSky is seeking…
Added 10 mins ago
L
AI & Automation Builders - Summer 2027 Internship Pathway
Lumen
Jefferson City, MO
- $26 to $46 USD / hour
Assignments may span software or AI engineering, automation, cloud and platform work, application development, DevOps, testing, IT operations, or technical program management-giving you a…

Closed listing

General Dynamics Information Technology

STAC Technician - First Shift

Sterling, VA, United States

$25.5 to $34.5 USD / hour

This opening has closed.

The original listing is kept below for reference.

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Job details

Pay: $25.5 to $34.5 USD / hour
Posting language: English
Posted: Nov 4, 2026

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Original job description

Archived listing. The details below describe a past opening.

Req ID: RQ231557

Type of Requisition: SCA

Clearance Level Must Be Able to Obtain: Secret

Public Trust/Other Required: None

Job Family: SCA

Skills:

Call Center,Group Problem Solving,Microsoft Office,Problem Solving

Experience:

2 + years of related experience

US Citizenship Required:

Yes

Job Description:

This position is on-site in Sterling, Virginia. The schedule for this position is Tuesday through Saturday, 6AM to 2:30PM.

General Dynamics Information Technology (GDIT), a leading provider of global supply chain management services, systems engineering, integration, IT service operations and support solutions, is seeking talented professionals to deliver valuable services and solutions to our customers.

As a Security Technology Assistance Center (STAC) Call Center Technician, you will be supporting the U.S. Department of State via excellent customer service telephonically, in email and electronically. This position is for first shift (0600-230PM) Tuesdays through Saturdays, however we support customers globally, and as such must be willing and able for shift work to include nights, holidays and weekends.

Responsibilities

· Supervisory Responsibilities – None

· Provide excellent customer support via telephone, email, and other electronic means to respond to customer inquiries and resolve routine issues

· Attempts to resolve requests during first contact (at Tier I/II level) using critical thinking, efficiently escalates requests to Tier III as required

Provide knowledgeable responses to escalated, high priority, or supervisor calls in a courteous and professional manner
Responsible for productivity, quality, and timeliness of work in the completion of program and department tasks and goals
Frequent internal contacts with Customer Service Managers, Call Center Supervisors, Lead Specialist, other contractors and government personnel supporting the program
Demonstrated experience providing strong customer service and problem solving skills
Ability to prioritize and complete tasks to meet contract standards is required
Assist in information reporting and development as needed
Proofread documents for grammatical correctness and adherence to standards and format
Provide input on process improvements
Maintain current knowledge of relevant technologies as assigned
Evaluate orders and update systems with accurate data
Uses computer systems to track and respond to requests and enter orders
Supports customer with logistical, order, systematic and technical requests and concerns

Qualifications

Active Secret Clearance preferred, plus ability to obtain Top Secret
Bachelor’s Degree in a related discipline, or the equivalent combination of education, professional training or work/military experience
Customer Service experience preferred, but not required
Logistics experience preferred, but not required
Must be well organized and extremely detail oriented
Maximo/CMMS Proficiency preferred but not required
Microsoft Office Proficiency required

Working Conditions

The work is performed in an office environment, which requires proper safety and security precautions. To ensure our call center production area is at minimal risk for unauthorized disclosure (that is, the release or divulgence of information by an entity to persons or organizations outside of that entity) the work environment operates under a Secure Floor Policy. The Secure Floor Policy limits or restricts personal belongings, electronic devices that can be brought into areas.
Work may require some physical effort in the handling of light materials, boxes, or equipment.
The above job description is not intended to be, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job.
Requests for reasonable accommodations will be considered to enable individuals with disabilities to perform the principal (essential) functions of this job.

GDIT IS YOUR PLACE:

401K with company match
Comprehensive health and wellness packages
Internal mobility team dedicated to helping you own your career
Professional growth opportunities including paid education and certifications
Cutting-edge technology you can learn from
Rest and recharge with paid vacation and holidaysOWN YOUR OPPORTUNITY Explore a career at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your ambition to deliver your best work.

The likely hourly rate for this position is between $25.50 - $34.50. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Our Identity Verification Process:

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work:

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

Join our Talent Community to stay up to date on our career opportunities and events at https://gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

About employer

More about this job

Skills

Problem solving
Microsoft Office
Computer technology
Supply chain management
Customer service
Critical thinking
Reporting
Logistics
Maximo
CMMS
Electronic components

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