Jobs in the United States

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Added 5 mins ago
Market Information Technology Manager
Marriott
Pompano Beach, FL
Provide escalation and guidance to property pertaining to guest & associate internet access requirement.
Added 6 mins ago
Senior Network Engineer
Cognizant
Bismarck, ND
We are seeking an experienced Senior Network Engineer to design, implement, secure, operate, and optimize enterprise data-center, campus, branch, wireless, and hybrid-cloud networks. The…
Added 7 mins ago
Associate, Product Support - SBO - Remote
SitusAMC
Bismarck, ND
…SBO software platform. This position will assist clients with data management, remittance reconciliation, loan accounting, and key pool accounting and/or master servicing functions,…
Added 11 mins ago
AC
Human Resources Administrative Assistant
Aston Carter
Papillion, NE
- $22 to $26 USD / hour
…The position combines front desk and reception duties with data entry, reporting, and coordination of employee events and recognition…
Added 11 mins ago
Senior Network Engineer
Cognizant
Lincoln, NE
We are seeking an experienced Senior Network Engineer to design, implement, secure, operate, and optimize enterprise data-center, campus, branch, wireless, and hybrid-cloud networks. The…
Added 11 mins ago
Associate, Product Support - SBO - Remote
SitusAMC
Lincoln, NE
…SBO software platform. This position will assist clients with data management, remittance reconciliation, loan accounting, and key pool accounting and/or master servicing functions,…
Added 11 mins ago
GD
SCITLS Client Services Support Specialist
General Dynamics Information Technology
Offutt AFB, NE
- $28.05 to $37.95 USD / hour
The Client Services Support Specialist must have: · Must possess and maintain an active Top Secret clearance with SCI eligibility (TS/SCI)
Added 13 mins ago
Associate Director of Development, UConn Health
The University of Connecticut Foundation, Inc.
Farmington, CT
The Associate Director of Development is a front-line fundraiser position responsible for managing a comprehensive major gift portfolio for UConn Health, focusing on securing major gift…
Added 21 mins ago
Data Strategy & Governance -Director
PwC
Las Vegas, NV
What You Must Have
Added 21 mins ago
Google Cloud Engineer, Experienced Associate
PwC
Las Vegas, NV
What You Must Have
Added 21 mins ago
Senior Associate, Azure AI Engineer
PwC
Las Vegas, NV
What You Must Have
Added 21 mins ago
Google Cloud Engineer - Senior Associate
PwC
Las Vegas, NV
What You Must Have
Added 22 mins ago
GC
Public Health Nurse I/II - Nurse Residency
Gaston County Government
Gastonia, NC
- $30.43 to $50.19 USD / hour
All applicants must possess a current state of North Carolina RN License; Valid CPR
Added 26 mins ago
EMS Senior Technician
Struction Solutions
Los Angeles, CA
Review utility data and energy usage to identify schools for recommissioning and retro-commissioning.
Added 55 mins ago
Administrative Assistant
ABM Industries
Richmond, TX
…Managers to focus on strategic leadership, safety performance, client engagement, and operational excellence. This role is responsible for delivering accurate and timely reporting for…
Added 56 mins ago
CMMS Operations Coordinator - Data Center
ABM Industries
Whitney, TX
Day shift, Monday-Friday
Added 56 mins ago
Financial Advisor
Edward Jones
Bridgeport, TX
¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.
Added 56 mins ago
M
Production Generalist
ManpowerGroup
Stafford, TX
- $16.8 USD / hour
Our client, a leading financial technology and payment processing company , is seeking a Production Associate for Second Shift, to join their team. As a Production Associate , you will be…
Added 56 mins ago
Financial Advisor
Edward Jones
Humble, TX
¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.
Added 56 mins ago
Inside Sales Representative
Allied Universal
Carrollton, TX
QUALIFICATIONS (MUST HAVE): · Must possess one of the following:
Added 58 mins ago
Associate Cost Analyst
Sargent & Lundy
Amarillo, TX
As a Capital Projects Associate Cost Analyst, you will apply your technical skills to meet project team and client needs for monitoring, analyzing, and reporting project cost performance.…
Added 58 mins ago
Associate, Banking Operations
Charles Schwab
El Paso, TX
As a Banking Operations Associate in Check Operations, you will promote client loyalty by providing the highest quality support to our internal and external customers via handling…
Added 58 mins ago
Retail Analytics & Insights Analyst
Anderson Merchandisers
Plano, TX
The Retail Analysis & Insights Analyst is responsible for data manipulation, analysis, and reporting to address business questions from clients or internal partners (including but not…
Added 58 mins ago
Tax Technology Lead, Senior Associate
JPMorgan Chase
Plano, TX
As a Tax Technology Lead, Senior Associate in Indirect Tax and Information Reporting team, you will design, build, and operate automation, controls, and reporting solutions that improve…
Added 59 mins ago
AC
Customer Success Manager
Aston Carter
San Antonio, TX
- $24 to $28.85 USD / hour
Job Title: Client Engagement Manager/Customer Service Administrator

General Dynamics Information Technology

SCITLS Client Services Support Specialist

Offutt AFB, NE, United States

$28.05 to $37.95 USD / hour

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Job details

Pay: $28.05 to $37.95 USD / hour
Posting language: English
Posted: Nov 10, 2026

Original job description

Req ID: RQ231767

Type of Requisition: SCA

Clearance Level Must Be Able to Obtain: Top Secret/SCI

Public Trust/Other Required: None

Job Family: SCA

Skills:

Technical Helpdesk,Technical Issues,Troubleshooting

Certifications:

CompTIA Security+ CE | CompTIA - CompTIA, ITIL 4 Foundation | PeopleCert - PeopleCert

Experience:

1 + years of related experience

US Citizenship Required:

Yes

Job Description:

Make meaningful contributions that fuel critical outcomes for some of the most complex government, defense, and intelligence projects. Join GDIT as a Client Services Support Specialist for a career where your growth is just as important as the mission you support.

USSTRATCOM is a Combatant Command responsible for strategic deterrence, nuclear operations, and enterprise IT services essential to national security. It oversees Nuclear Command, Control, and Communications (NC3), Joint Electromagnetic Spectrum Operations (JEMSO), Global Strike, and Missile Threat Assessments, working closely with other Combatant Commands, Services, and defense agencies. SCITLS is a key component that ensures mission success and the safety of the U.S. and its allies by providing 24/7 IT services and network support for NIPRNet, SIPRNet, JWICS, and SAP/SAR environments.

At GDIT, people are our differentiators. As a Client Services Support Specialist, you will help ensure today is safe and tomorrow is smarter. GDIT is seeking highly motivated individuals to join our help desk of technical support professionals. Team members in this role will serve as the first point of contact for IT problem resolutions and will assist SCITLS customers by researching technical issues, exploring answers, and providing information and alternative solutions. They will diagnose and resolve application issues, provide appropriate solutions and timely resolution of incidents, or escalation on behalf of the customer if necessary to ensure satisfaction. Support is provided through a variety of methods including phone, email, chat, and enterprise ITSM.

If you're interested in fulfilling this important function in support of the SCITLS mission while growing your career with a company that always puts our people at the forefront of everything we do, then we'd love to hear from you!

MEANINGFUL WORK AND PERSONAL IMPACT

As a Client Services Support Specialist , the work you’ll do at GDIT will be impactful to the mission of SCITLS . You will play a crucial role in:

Assisting and supporting end-users with technical issues and questions via multiple support channels including phone, email, and ITSM
Applying troubleshooting, issue isolation, and diagnostic techniques beyond Tier 1 scope to identify technical problems, investigate causes, and recommend solutions – or, as necessary, escalate tickets in accordance with existing SOPs, work instructions, and knowledge articles
Thoroughly documenting requests and incidents according to business processes and standard operating procedures
Documenting detailed, specific work notes regarding the interaction with the customer
Providing case status updates to management and end-users according to service level guidelines
Maintaining a high level of courteous customer service at all times
Communicating with customers at all levels of technical and non-technical skills set

WHAT YOU’LL NEED TO SUCCEED

Bring your personal computer support expertise along with a drive for innovation to GDIT. The Client Services Support Specialist must have:

Associate of Arts/Associate of Science Degree or equivalent expeirence in lieu of degree; AND
1 or more years of related experience
Must currently possess an active CompTia Security+ or higher certification
Intermediate proficiency utilizing technical tools with a strong, demonstrable understanding of hardware, software, networks, and common IT applications
Demonstrated experience with ITSM tools and ticketing systems (e.g. ServiceNow, Remedy) to manage user support requests
Demonstrated experience using Active Directory/Active Roles
Ability to obtain an ITIL 5 Foundation certification within the first 9 months of employment
Ability and willingness to work and adhere to any full-time shift

PREFERRED QUALIFICATIONS

Currently obtained ITIL 4 or 5 Foundation certification

SECURITY CLEARANCE LEVEL

Must possess and maintain an active Top Secret clearance with SCI eligibility (TS/SCI)
US Citizenship Required

WORK ENVIRONMENT

Location: 100% On-Site at Offutt AFB, Sarpy County, NE
Hours of Operation: Monday - Friday, 7:00 AM CT - 5:00 PM CT (subject to change based on business needs)

GDIT IS YOUR PLACE

At GDIT, the mission is our purpose, and our people are at the center of everything we do.

Growth: AI-powered career tool that identifies career steps and learning opportunities
Support: An internal mobility team focused on helping you achieve your career goals
Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
Flexibility: Full-flex work week to own your priorities at work and at home
Community: Award-winning culture of innovation and a military-friendly workplace

OWN YOUR OPPORTUNITY

Explore a career at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your ambition to deliver your best work.

#SCITLS

The likely hourly rate for this position is between $28.05 - $37.95. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Our Identity Verification Process:

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work:

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

Join our Talent Community to stay up to date on our career opportunities and events at https://gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

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Jobs in the United States