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Added 1 min ago
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Liability Claims Manager
Texas Municipal League Intergovernmental Risk Pool
Austin, TX
- $59.5 to $99.16 USD / hour
Added 3 mins ago
Solutions Engineer
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Solutions Engineer based in United States.
Added 3 mins ago
SEO Manager
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an SEO Manager based in the United States.
Added 3 mins ago
J
Senior Software Engineer (Palantir Foundry)
Jobgether
Remote, United States
- $143,824 to $179,780 USD / year
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Software Engineer (Palantir Foundry) based in the…
Added 3 mins ago
Senior Sales Enablement Manager
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Sales Enablement Manager based in the United States.
Added 3 mins ago
J
Senior Proposal Specialist
Jobgether
Remote, United States
- $90,000 to $105,000 USD / year
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Proposal Specialist based in the United States.
Added 3 mins ago
Senior Manager (Team Lead), Pipeline Development
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Manager (Team Lead), Pipeline Development based in…
Added 3 mins ago
J
Senior General Ledger Accountant
Jobgether
Remote, United States
- $80,000 to $110,000 USD / year
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior General Ledger Accountant based in the United States.
Added 3 mins ago
J
Senior Director, Digital Innovation
Jobgether
Remote, United States
- $230,000 to $320,000 USD / year
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Director, Digital Innovation based in the United…
Added 3 mins ago
Principal Engineer, Agentic AI
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Principal Engineer, Agentic AI based in the United States .
Added 3 mins ago
HVAC Construction Project Manager - Data Centers
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an HVAC Construction Project Manager – Data Centers based in…
Added 10 mins ago
Sales Associate Woodburn Premium Outlets
Chico's FAS, Inc. paying for Chico's Retail Operations, Inc.
Store 3216-Woodburn Company Stores-WHBM-Woodburn, OR
Added 11 mins ago
A
Forklift Operator And Material Handler
Aerotek
Memphis, TN
- $21.2 USD / hour
…sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that…
Added 14 mins ago
NT
26-45 - Grounds Maintenance Worker - District Two positions, one in Grove, one in Pryor
Northeast Technology Center
Pryor, OK
- From $44,648 USD / year
Added 14 mins ago
Restorative Coach
Anchor Bay School District
New Baltimore, MI
Integrate thinking processes into real-life applications.
Added 15 mins ago
Director of Geotechnical Engineering
Exodigo
Remote, United States
Support customers and Sales: Lead technical discussions, presentations, and proposals, addressing engineering challenges and demonstrating real-world applications.
Added 15 mins ago
Director of Geotechnical Engineering
Exodigo
Remote, United States
Support customers and Sales: Lead technical discussions, presentations, and proposals, addressing engineering challenges and demonstrating real-world applications.
Added 16 mins ago
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Part Time Bridal Sales
David's Bridal
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- Part-time
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Part Time Bridal Sales
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- Part-time
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Part Time Bridal Sales
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Part Time Bridal Sales
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Part Time Bridal Sales
David's Bridal
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Part Time Bridal Sales
David's Bridal
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- Part-time
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Part Time Bridal Sales
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Part Time Bridal Sales
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Closed listing

General Dynamics Information Technology

SCITLS Client Services Support Specialist

Offutt AFB, NE, United States

$28.05 to $37.95 USD / hour

This opening has closed.

The original listing is kept below for reference.

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Job details

Pay: $28.05 to $37.95 USD / hour
Posting language: English
Posted: Nov 1, 2026

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Original job description

Archived listing. The details below describe a past opening.

Req ID: RQ231119

Type of Requisition: Regular

Clearance Level Must Be Able to Obtain: Top Secret/SCI

Public Trust/Other Required: None

Job Family: Technical Support Services

Skills:

Technical Helpdesk,Technical Issues,Troubleshooting

Certifications:

CompTIA Security+ CE | CompTIA - CompTIA, ITIL 4 Foundation | PeopleCert - PeopleCert

Experience:

7 + years of related experience

US Citizenship Required:

Yes

Job Description:

Transform technology into opportunity as a Client Services Support Specialist with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.

USSTRATCOM is a Combatant Command responsible for strategic deterrence, nuclear operations, and enterprise IT services essential to national security. It oversees Nuclear Command, Control, and Communications (NC3), Joint Electromagnetic Spectrum Operations (JEMSO), Global Strike, and Missile Threat Assessments, working closely with other Combatant Commands, Services, and defense agencies. SCITLS will be a key component that will ensure mission success and the safety of the U.S. and its allies by providing 24/7 IT services and network support for NIPRNet, SIPRNet, JWICS, and SAP/SAR environments.

At GDIT, people are our differentiator. As a Client Services Support Specialist you will help ensure today is safe and tomorrow is smarter. GDIT is seeking highly motivated individuals to join our team of technical help desk professionals. Employees in this role will serve as the first point of contact for IT problem resolutions and will assist customers by researching technical issues, exploring answers, and providing information and alternative solutions. This position will diagnose, resolve application issues, provide appropriate solutions and timely resolution of incidents, or escalation on behalf of the customer to ensure satisfaction. If offered this opportunity, you will provide support through a variety of methods including phone, email, chat, and enterprise ITSM.

HOW A CLIENT SERVICES SUPPORT SPECIALIST WILL MAKE AN IMPACT:

Assisting and supporting end-users with technical issues and questions via multiple support channels including phone, email, and ITSM
Applying troubleshooting, issue isolation & diagnostic techniques beyond Tier 1 scope to identify technical problems, investigate causes, and recommend solutions, or escalate tickets in accordance with existing SOPs, work instructions & knowledge articles
Thoroughly documenting requests and incidents according to business processes and standard operating procedures
Documenting detailed, specific work notes regarding the interaction with the customer
Providing case status updates to management and end-users according to service level guidelines
Maintaining a high level of courteous customer service at all times
Communicating with customers at all levels of technical and non-technical skills set

REQUIRED QUALIFICATIONS:

High School diploma or equivalent; AND
7 or more years of related experience (education may be substituted for experience)
Active TS/SCI-eligible government clearance
Active CompTia Security+ or higher certification
Intermediate proficiency utilizing technical tools demonstrating a strong understanding of hardware, software, networks, and common IT applications
Demonstrated experience with ITSM tools and ticketing systems (e.g. ServiceNow, Remedy) managing user support requests
Demonstrated experience using active directory/active role server
Ability to obtain an ITIL 4 Foundation certification within the first 9 months of employment
Ability & willingness to work and adhere to any full-time shift
US Citizenship

PREFERRED QUALIFICATIONS:

Currently obtained ITIL 4 Foundation certification

WORK ENVIRONMENT:

100% onsite
Hours of operations: Monday - Friday, 7:00 AM CST - 5:00 PM CST (subject to change based on business needs)

GDIT IS YOUR PLACE:

401K with company match
Comprehensive health and wellness packages
Internal mobility team dedicated to helping you own your career
Professional growth opportunities including paid education and certifications
Cutting-edge technology you can learn from
Rest and recharge with paid vacation and holidays

#SCITLS

The likely hourly rate for this position is between $28.05 - $37.95. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Our Identity Verification Process:

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work:

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

Join our Talent Community to stay up to date on our career opportunities and events at https://gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

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