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Added 1 min ago
Senior Manager, Insights, Amazon Focus
Tinuiti
Remote, United States
…expertise. You will participate in client discussions when technical or analytical depth is…
Added 4 mins ago
A
Agentic Commerce Senior Manager | Industrial
Accenture
Bentonville, AR
- $132,500 to $338,300 USD / year
We are seeking a Senior Manager to lead the design and delivery of agentic commerce transformation programs for industrial clients. This role will help manufacturers, equipment OEMs,…
Added 4 mins ago
A
Agentic Commerce Senior Manager | GEO & Search
Accenture
Bentonville, AR
- $132,500 to $338,300 USD / year
We are seeking a Senior Manager to help lead the design and delivery of generative engine optimization and digital ecosystem transformation programs. This role sits directly below the…
Added 4 mins ago
W
Senior Director, Product Management
Walmart
Bentonville, AR
- $160,000 to $320,000 USD / year
…business outcomes. Members apply strong stakeholder management, program development, and technical expertise to drive impactful solutions supporting strategic goals and operational…
Added 4 mins ago
Pharmacy Technician Refill Authorization
Intermountain Health
Little Rock, AR
Any lapse or failure to meet these requirements may result in disciplinary action, up to termination, at the hiring manager's discretion.
Added 4 mins ago
Pharmacy Technician Central Fulfillment
Intermountain Health
Little Rock, AR
Any lapse or failure to meet these requirements may result in disciplinary action, up to termination, at the hiring manager's discretion.
Added 4 mins ago
Product Marketing Manager
Meta
Little Rock, AR
Meta is seeking an experienced Product Marketing Manager to join our team. As a Product Marketing Manager at Meta, you will help grow products used by billions of people and businesses all…
Added 4 mins ago
Sr Manager - Proj/Prog
Maximus
Little Rock, AR
The Sr. Manager provides overall leadership and management for assigned federal contact center programs and serves as the primary management focal point responsible for the administrative,…
Added 4 mins ago
Pharmacy Technician Specialty Pharmacy
Intermountain Health
Little Rock, AR
Any lapse or failure to meet these requirements may result in disciplinary action, up to termination, at the hiring manager's discretion.
Added 4 mins ago
Product Manager - Technical
Intermountain Health
Little Rock, AR
The Technical Product Manager is responsible for driving the development and management of technology-driven products and solutions that support our health plan operations. Collaborates…
Added 4 mins ago
Regulatory Readiness Program Manager
Meta
Little Rock, AR
Regulatory Readiness Program Manager Responsibilities:
Added 4 mins ago
Buyer I or II
Intermountain Health
Little Rock, AR
…services require more functional knowledge of the clinical and/or technical aspects of requested items. The position handles specialized purchasing processes and is a subject matter expert…
Added 4 mins ago
Network Development Manager
Meta
Little Rock, AR
…and AI infrastructure.We are seeking a Network Development Manager (NDM) to support the commercial development and delivery of fiber network capacity across the North American production…
Added 5 mins ago
IG
Sr Risk Analyst
Informa Group Plc.
Newton, MA
- $150,000 to $170,000 USD / year
Oversee vulnerability management program effectiveness and risk prioritization
Added 11 mins ago
A
Technical Program Manager
Actalent
Mukilteo, WA
- $140,000 to $160,000 USD / year
Job Title: Technical Program Manager Defense SystemsPlacement Type: Direct Placement FTELocation: 100% Onsite Job DescriptionThis role leads complex aerospace and defense programs that…
Added 11 mins ago
A
Remote PCB Layout Engineer (Cadence Needed)
Actalent
Waukesha, WI
- $50 to $75 USD / hour
Experience with constraint-driven design using Allegro Constraint Manager.
Added 11 mins ago
A
Project Manager
Actalent
Woodridge, IL
- $45 to $55 USD / hour
Job Title: Project ManagerJob DescriptionWe are seeking a skilled Project Manager to join a dynamic team involved in sustaining engineering and product development. Our team focuses on the…
Added 12 mins ago
N
Sr Cybersecurity Manager
NETGEAR
San Jose, CA
- $200,000 to $230,000 USD / year
NETGEAR is seeking a Senior Cybersecurity Program Manager to lead cross-functional security initiatives across products, cloud services, enterprise systems, and operations. This role…
Added 13 mins ago
L
Senior Product Security Engineer
Lambda
San Francisco, CA · Bellevue, WA
- $296,000 to $395,000 USD / year
…network fabric up, run vulnerability management as a risk-driven program, and bring technical depth to the customer security reviews behind enterprise deals. You'll work with direct access…
Added 14 mins ago
Agentic Commerce Senior Manager | Industrial
Accenture
St. Louis, MO
We are seeking a Senior Manager to lead the design and delivery of agentic commerce transformation programs for industrial clients. This role will help manufacturers, equipment OEMs,…
Added 14 mins ago
A
Agentic Commerce Senior Manager | GEO & Search
Accenture
St. Louis, MO
- $132,500 to $338,300 USD / year
We are seeking a Senior Manager to help lead the design and delivery of generative engine optimization and digital ecosystem transformation programs. This role sits directly below the…
Added 14 mins ago
Licensed Site Development Civil Engineer
Actalent
Saint Louis, MO
Senior Civil Engineer / Project Manager (Remote)
Added 14 mins ago
Sr Manager - Proj/Prog
Maximus
Jefferson City, MO
The Sr. Manager provides overall leadership and management for assigned federal contact center programs and serves as the primary management focal point responsible for the administrative,…
Added 14 mins ago
Pharmacy Technician Refill Authorization
Intermountain Health
Jefferson City, MO
Any lapse or failure to meet these requirements may result in disciplinary action, up to termination, at the hiring manager's discretion.
Added 14 mins ago
Network Development Manager
Meta
Jefferson City, MO
…and AI infrastructure.We are seeking a Network Development Manager (NDM) to support the commercial development and delivery of fiber network capacity across the North American production…

Closed listing

General Dynamics Information Technology

Help Desk Technician III

San Antonio, TX, United States

$23.3 to $29.9 USD / hour

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: $23.3 to $29.9 USD / hour
Experience: Technical Training, Certification(s) or Degree, 3+ years of directly related experience supporting help desk operations.
Posting language: English
Posted: Nov 2, 2026

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Original job description

Archived listing. The details below describe a past opening.

Req ID: RQ231527

Type of Requisition: Regular

Clearance Level Must Be Able to Obtain: Top Secret/SCI

Public Trust/Other Required: None

Job Family: Technical Support Services

Skills:

Desktop Management,End User Support,Help Desk Operations,Information Technology (IT) Support

Certifications:

CompTIA - Security+ - CompTIA - CompTIA

Experience:

3 + years of related experience

US Citizenship Required:

Yes

Job Description:

GDIT is looking for Help Desk Technician III who holds an active TS/SCI clearance. Must be onsite Lackland Air Force Base in San Antonio, Texas.

Tasks in direct support of the government include, but are not limited providing or assisting the team provide the following services:

Help Desk – Provide customer interface by supporting requirements, such as, network accounts, web browsing (i.e. Internet Explorer), e-mail (i.e. Outlook), word processing (i.e. Word), spreadsheets (i.e. Excel), databases (i.e. Access), presentation (i.e. PowerPoint), photo editor, desktop publishing, scanning, writing to appropriate media, telephone voice mail and services, equipment issues, etc. Provide multi-media coordination and assistance supporting the setup of conferences, meetings, and Video Teleconference (VTC) operations.

Problem Resolution – Provide IT support to resolve and document problems, using appropriate ticketing systems. Escalate problems to the appropriate organization or process, when required. Utilize the current customer provided priority matrix as an order to responding to service requests (e.g. trouble tickets).

Core HW and SW – Support for common, standard user workstations, and associated software (standard/common configuration/build) deployed throughout the organization. Review, maintain, and correct any configurations that do not comply with Air

Force and organizational policies. Serve as a single source for Standard Desktop Configuration (SDC) images. Control usage and install SDC on all appropriate workstations.

Build equipment in accordance with latest SDC images and provide equipment install at user desktop.

Ensure Equipment Custodian Officer (ECO) or Unit Software License Manager (USLM) approves all hardware and software prior to use.

Handheld Wireless Devices – Support wireless devices (e.g. smart phones, cellular air cards, etc.) users. To include service setup, maintenance, and end user support.

Specialized Network Support – Support special network user devices and other mission systems and applications deployed within an unclassified/classified environment or network.

Remote Desktop Management – Support capabilities allowing assumption of control of an end user device for problem analysis and resolution.

Moves, Add’s and Changes (MAC) requests – Provide specialized support for increasing, decreasing, deleting, and adding, location adjustment of services for devices and applications, and port security requirements.

Email and Chat Services – Design, install, operate, maintain, and support messaging and, collaboration, including Government Personal Electronic Devices/Tablets/Mobile Devices/etc., voice and data plans, supporting servers, end-user mobile, anti-spam, and pop-up solutions.

Help Desk Intranet site – Maintain SharePoint helpdesk intranet site, which contains information on standards, security policies, technology ordering and technical tips and hints.

Help Desk Performance – Measure and provide weekly help desk performance reports to Task Lead, Service Desk Lead, or COR. Provide recommendations to make the help desk more efficient.

Network Health – Provide troubleshooting and resolution expertise to determine network component and configuration issues/failures.

Technical Assistance – Provide technical assistance to support organizational program initiatives. Coordinate solutions with team leads, supervisors, appropriate managers, specialists and/or Contractor technicians.

Customer Training – Provide formal, informal, and On-the-Job Training, related to help desk applications, to customers and Military/Government internal staff, as required.

Compliance – Ensure all systems comply with IAVA, IAVB, and TCNO direction. This includes, but is not limited to, reviewing, applying, testing, implementing patches, changes in settings, and updating reporting databases.

Utilize existing problem prevention and workload reduction techniques. Recommend enhancements to existing techniques and new techniques to Government staff.

Attend weekly meetings to update Government leadership on status, issues, and resolutions as required.

STIG Compliance- Maintain software and hardware in accordance with applicable Security Technical Implementation Guide (STIG) guidance.

Requires:

Technical Training, Certification(s) or Degree, 3+ years of directly related experience supporting help desk operations.

CompTIA Security+ certification with valid CE status.

GDIT IS YOUR PLACE:

401K with company match
Comprehensive health and wellness packages
Internal mobility team dedicated to helping you own your career
Professional growth opportunities including paid education and certifications
Cutting-edge technology you can learn from
Rest and recharge with paid vacation and holidays

#AFOpportunities

The likely hourly rate for this position is between $23.30 - $29.90. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Our Identity Verification Process:

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work:

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

Join our Talent Community to stay up to date on our career opportunities and events at https://gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

About employer

More about this job

Skills

Technical support
Computer technology
Security+
Microsoft Internet Explorer
Microsoft Outlook
Microsoft Word
Microsoft Excel
Microsoft Access
Microsoft PowerPoint
Desktop publishing
Security regulations
Collaboration
Electronic components
Microsoft SharePoint
Troubleshooting
Regulatory compliance
Reporting
Leadership

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