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Added 9 mins ago
Student Volunteer (Unpaid Position)
Office of the Inspector General
Washington, DC
…impact while you learn, as a student volunteer. The Spring 2027 program offers students an opportunity to volunteer to support a program-based project that supports real federal missions,…
Added 9 mins ago
Environmental Engineer
Veterans Affairs, National Cemetery Administration
Washington, DC
Added 9 mins ago
Facilities Operations Specialist
Architect of the Capitol
Washington, DC
…Operations Specialist is responsible for the identification and management of maintenance tasks required in the House Office Buildings; schedule trades, craft and labor tasks for…
Added 9 mins ago
Digital Projects Coordinator
Library of Congress
Washington, DC
…Coordinator. This position is located in the Digital Collections Management and Services Division, Digital Services Directorate, Discovery and Preservation Services. The Digital Collections…
Added 9 mins ago
Senior eDiscovery Project Coordinator
CACI International
Washington, DC
…the position for you. CACI is looking to add to our senior technical team by adding an eDiscovery Project Coordinator (EDPC) which is a senior level position and is responsible for…
Added 9 mins ago
Naval Program Analyst
BOOZ, ALLEN & HAMILTON, INC.
Washington, DC
As a Naval Program Analyst, you'll bring technical experience and understanding of Navy operations and requirements to shape and influence projects for the Navy client. You'll research,…
Added 11 mins ago
ES
Office 365 Engineer
Element Solutions Inc
Apex, NC
- $50,000 to $65,000 USD / year
…infrastructure, global information security, global applications, and program management teams to implement future messaging and collaboration enhancements in all geographies. The role will…
Added 12 mins ago
VP, Supply Chain Operations and GPO Implementation
Community Hospital Corporation
Plano, TX
…develop and monitor budget, short and long range planning, project management and solve complex technical and human resource problems to ensure optimal development and maintenance of…
Added 12 mins ago
Community Health and Nutrition Manager
Community FoodBank of New Jersey
Remote, United States
3-5 years of experience in leading a community outreach team where program management and/or project management was required.
Added 18 mins ago
IG
UKG Testing Lead
Insight Global
Remote, United States
- From $60 USD / hour
This person will own the overall end-to-end testing effort for a Kronos Workforce Central (WFC) to UKG Pro Workforce Management (WFM) enhancement and upgrade, combining deep testing…
Added 18 mins ago
G
Senior Project Manager | Commercial Construction
GPAC
Ann Arbor, MI
- $120,000 to $150,000 USD / year
Financial Ownership: Oversee project budgets, cost forecasting, cash flow, and change order management to maximize profitability.
Added 27 mins ago
DH
Lead Child Life Specialist
Denver Health
Denver, CO
- $62,200 to $90,200 USD / year
Program Management: Reviews and assists with invoices for equipment, supplies and other resources. Manages an additional project of significance that contributes to the Child Life program…
Added 27 mins ago
IG
Fire Control Systems Engineer (TSSCI)
Insight Global
Dahlgren, VA
- $60 to $75 USD / hour
Present investigation findings during technical interchange meetings and other program meetings.
Added 27 mins ago
General Engineer
Defense Logistics Agency
Fort Belvoir, VA
…(MWR) accounts. Provides subject matter expertise (SME) as project manager for assigned SRM fuel and non-fuel facilities. Provides advice and guidance to DLA representatives responding to…
Added 27 mins ago
SO
Master Scheduler - STEM Bachelor's Degree
System One
Falls Church, VA
- Up to $185,000 USD / year
PMP certification or related program or project management experience
Added 27 mins ago
Senior Network Engineer (Firewall)
CACI International
Ashburn, VA
…applications and infrastructure using an integrated IT Service Management approach. Join us to make a meaningful impact on a program of national…
Added 27 mins ago
Transportation Security Specialist (Vetting)
Transportation Security Administration
Springfield, VA
…Duties include but are not limited to: Independently performs technical and analytical duties for projects and programs to improve the overall security of the transportation system,…
Added 27 mins ago
Systems Engineering & Technical Assistance (SETA) Analyst – UAS/UAV Analysis
CACI International
Charlottesville, VA
Provide technical expertise and recommendations that improve the likelihood of program and system success.
Added 27 mins ago
O69 PROJECT MANAGEMENT ANALYST 2
Huntington Ingalls Industries
Newport News, VA
…innovative team of professionals ranges from skilled trades to project managers, engineers and software developers to solution architects, technical subject matter experts, and system…
Added 27 mins ago
PROJECT MANAGEMENT ANALYST 1
Huntington Ingalls Industries
Newport News, VA
This position will support facilities in either the technical services, project management, or crane engineering team. This position needs project management skills and major project…
Added 27 mins ago
PROJECT MANAGEMENT ANALYST 1
Huntington Ingalls Industries
Newport News, VA
This position will support facilities in either the technical services, project management, or crane engineering team. This position needs project management skills and major project…
Added 27 mins ago
FACILITIES PLANNER 2
Huntington Ingalls Industries
Newport News, VA
…innovative team of professionals ranges from skilled trades to project managers, engineers and software developers to solution architects, technical subject matter experts, and system…
Added 27 mins ago
PROJECT MANAGEMENT ANALYST 2
Huntington Ingalls Industries
Newport News, VA
This position will support facilities in either the technical services, project management, or crane engineering team. This position needs project management skills and major project…
Added 27 mins ago
FACILITIES PLANNER 1
Huntington Ingalls Industries
Newport News, VA
…innovative team of professionals ranges from skilled trades to project managers, engineers and software developers to solution architects, technical subject matter experts, and system…
Added 27 mins ago
Supply Chain Manager, InfraOps Planning & Sourcing
Amazon
Herndon, VA
4+ years of program, project, product management, or leading a product implementation process experience

Closed listing

General Dynamics Information Technology

Help Desk Technician

Fairfax, VA, United States

$30.44 to $41.18 USD / hour

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $30.44 to $41.18 USD / hour
Experience: DESIRED QUALIFICATIONS: BA/BS (or equivalent experience), 5+ years of experience.
Posting language: English
Posted: Nov 7, 2026

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Original job description

Archived listing. The details below describe a past opening.

Req ID: RQ231901

Type of Requisition: Regular

Clearance Level Must Be Able to Obtain: None

Public Trust/Other Required: Other

Job Family: Technical Support Services

Skills:

Computer Hardware,Desktop Computers,Microsoft Office 365

Experience:

5 + years of related experience

US Citizenship Required:

Yes

Job Description:

GDIT is seeking a qualified candidate to provide comprehensive IT assistance and consulting services, including analytic support, to the customer’ s operational maintenance activities that identify, develop, and implement solutions for customer end user issues; the customer’s issues include, but are not limited to, a variety of non-technical and technical project requirements. The qualified candidate must have demonstrated successful experience providing assistance and related management reporting knowledge and skills pertaining to customer end user IT related queries and requests, customer collaboration tools, mobile devices, onboarding/offboarding, hardware/inventory management, and shared mailbox and distribution list management.

General end user assistance requires, but may not be limited to:

Performing testing and implementation and generating associated verification and validation, documentation for both technology refresh and new technology implementation projects
Demonstrated ability to troubleshoot issues reported to the customer’s IT Support team and provide resolution.
Writing and updating documentation including procedures, presentations, and training materials.
Demonstrated knowledge & ability to use Microsoft Office 365 tools.

Teams conference room collaboration support includes demonstrated ability to:

Manage permissions updates for Microsoft Teams calendar scheduling and access.
Liaison with relevant 3rd party service desks
Manage and track user incident ticket escalation to resolution
Verify OCIO pushed patches/updates to validate proper functionality, i.e. confirm no new recurring issues to customer operations
Manage vendor maintenance and support for customer specific hardware and software not included in the standard OCIO conference/collaboration support
Provide quarterly reports on room utilization.

Mobile Device Support includes demonstrated ability to:

Provide mobile device support subsequent to EITS Mobile device handoff and cradle to grave accountability for mobile phones and tablets to include:
Ordering new devices thru Service Now,
Device setup and configuration including phone e activation,
Full inventory control, including tracking and documentation in help desk tracking, and excessing devices at end of use.

DESIRED QUALIFICATIONS: BA/BS (or equivalent experience), 5+ years of experience.

Onsite 5 days a week (DC).

The likely hourly rate for this position is between $30.44 - $41.18. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee’s date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Our Identity Verification Process:

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work:

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

Join our Talent Community to stay up to date on our career opportunities and events at https://gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

About employer

More about this job

Skills

Technical support
Microsoft Office
Reporting
Collaboration
Onboarding
Inventory management
Support ICT system users
Documentation
Troubleshoot
Presentation skills
Use microsoft office
Microsoft Teams
Scheduling
ServiceNow

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