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Added 3 mins ago
M
Assistant Project Manager
MWH
Seattle, WA
- $130,000 to $150,000 USD / year
Provide leadership and support to the Trade Package Project Managers and Site Superintendents.
Added 5 mins ago
RN - Weekend Option
Welcome! (All Jobs)
HUNTINGTON, IN
Career Growth: Access to preceptors and mentorship programs, clinical and leadership development pathways, education partnerships with colleges and universities across the state like Ivy…
Added 5 mins ago
RN- Registered Nurse
Welcome! (All Jobs)
ROCHESTER, IN
Career Growth: Access to preceptors and mentorship programs, clinical and leadership development pathways, education partnerships with colleges and universities across the state like Ivy…
Added 5 mins ago
RN Registered Nurse
Welcome! (All Jobs)
PERU, IN
Career Growth: Access to preceptors and mentorship programs, clinical and leadership development pathways, education partnerships with colleges and universities across the state like Ivy…
Added 6 mins ago
BCBA Clinical Supervisor – Hybrid & Senior Opportunities Available
Behavioral Health
Inglewood, CA
…client intake, payroll, recruiting, operations, and clinical leadership, you don't have to navigate everything…
Added 6 mins ago
BCBA Clinical Supervisor – Hybrid & Senior Opportunities Available
Behavioral Health
Glendale, CA
…client intake, payroll, recruiting, operations, and clinical leadership, you don't have to navigate everything…
Added 7 mins ago
TI
Entry-Level Management Trainee – Marketing & Business Development
TRVC Inc.
San Ramon, CA
- $50,000 to $65,000 USD / year
Our hands-on management development program provides exposure to multiple areas of business operations, marketing, and team leadership.
Added 7 mins ago
RC
Assistant Salon Manager - Licensed Cosmetologist
Regis Corporate Career Site
LUBBOCK, TX
- Up to $40 USD / hour
You’ll provide exceptional leadership, guest service, understand your guest’s needs, provide quality consultations and perform services requested in an efficient and professional manner.…
Added 11 mins ago
CC
Retail Store Manager - Monroe, LA
Consumer Cellular
Monroe, LA
- $74,000 to $78,000 USD / year
…than ever before. That growth creates real opportunity for leadership development, business ownership, and career advancement. We do retail…
Added 11 mins ago
Account Manager/Specialty Account Manager -KRYSTEXXA (Rare Disease) - Shreveport, LA
Amgen
Shreveport, LA
Develops a comprehensive and effective territory business plan aimed at achieving and exceeding annual sales goals established by commercial leadership.
Added 11 mins ago
Food and Beverage Manager - The Roosevelt New Orleans, A Waldorf Astoria Hotel
Hilton
New Orleans, LA
Enhance guest satisfaction and service excellence: Support the development and implementation of guest satisfaction strategies, monitoring trends, gathering feedback, and driving continuous…
Added 11 mins ago
Quality Management Consultant
Veterans Affairs, Veterans Health Administration
New Orleans, LA
Added 11 mins ago
Catalyst Summer Internship 2027
Ochsner Health
New Orleans, LA
The Catalyst Summer Internship Program is designed to give college students meaningful exposure to the healthcare industry. Through hands-on experience and direct mentorship, interns build…
Added 11 mins ago
Engineering Leadership Roles – Data Centers
Rosendin
Coppell, TX
The Engineering Leadership role - Data Centers Design is a key leadership role responsible for guiding regional engineering strategy, operations, and performance. This leader will oversee…
Added 11 mins ago
Software Engineer III
Pearson
Baton Rouge, LA
…psychometrics), and new processes (LLM codegen, agentic AI…
Added 15 mins ago
Engagement Manager
Century Health
New York City, NY
…exists so every customer has a dedicated partner who knows their program inside and out, so we can take on more engagements without lowering our bar on quality or…
Added 15 mins ago
Program Officer, Development Policy and Finance (12 month LTE)
Gates Foundation
Washington, DC
…mobilization. The Policy Function combines rapid-response support for leadership and program teams with deeper knowledge production and anticipatory…
Added 17 mins ago
SC
Assistant Salon Manager - Licensed Cosmetologist
SmartStyle Career Site
LUBBOCK, TX
- Up to $40 USD / hour
You’ll provide exceptional leadership, guest service, understand your guest’s needs, provide quality consultations and perform services requested in an efficient and professional manner.…
Added 17 mins ago
Kids Quest Manager
YWCA Northeast Kansas
Topeka, KS
…Manager provides operational, administrative, and programmatic leadership for YWCA Northeast Kansas’s Kids Quest before- and after-school programming. The Kids Quest Manager is responsible…
Added 17 mins ago
CSE Program Director
YWCA Northeast Kansas
Topeka, KS
Reporting to the Director of Programs, the Center for Safety and Empowerment (CSE) Director provides leadership and oversight for all CSE programming, including domestic violence (DV),…
Added 17 mins ago
YN
CPP Part Time Violence Interrupter
YWCA Northeast Kansas
Topeka, KS
- Part-time
…Violence Interruption, before- and after-school programming, and leadership and inclusion…
Added 17 mins ago
Learning Partner
S&P Global
New York, NY
Uses business insight and data to identify capability gaps and determine the right response across learning, workflow, leadership routines, technology enablement or hiring.
Added 17 mins ago
Sr Director, Enterprise FP&A and Transformation
S&P Global
New York, NY
The Senior Director of Enterprise FP&A and Transformation is a senior finance leadership position responsible for shaping financial strategy, strengthening business performance, and…
Added 17 mins ago
Sales Compensation Analyst (Financial Modeling & Planning)
S&P Global
Virtual, NY · Hightstown, NJ · New York, NY · Virtual, CO · Virtual, CT · Virtual, DC · Virtual, IL · Virtual, NC · Virtual, NJ · Virtual, TX · Virtual, VA
…presentations and briefing decks for Commercial and Finance…
Added 17 mins ago
Sales Compensation Analyst (Commercial Modeling & Governance Automation)
S&P Global
Hightstown, NJ · New York, NY · Virtual, CO · Virtual, CT · Virtual, DC · Virtual, IL · Virtual, NC · Virtual, NJ · Virtual, NY · Virtual, TX · Virtual, VA
…works, this role offers the scope, the complexity, and the leadership exposure to…

Closed listing

General Dynamics Information Technology

Help Desk Technician

MacDill AFB, FL, United States

$23.37 to $31.63 USD / hour

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: $23.37 to $31.63 USD / hour
Experience: 5 years of experience required.
Posting language: English
Posted: Oct 31, 2026

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Original job description

Archived listing. The details below describe a past opening.

Req ID: RQ231450

Type of Requisition: Regular

Clearance Level Must Be Able to Obtain: Secret

Public Trust/Other Required: None

Job Family: Technical Support Services

Skills:

Active Directory Administration,Customer Support,Help Desk Support

Experience:

5 + years of related experience

US Citizenship Required:

Yes

Job Description:

Check out this great opportunity to join one of GDIT’s fastest long-standing growing programs! US Battlefield Information Collection and Exploitation Systems eXtended (US BICES-X) is a cutting-edge program supporting DoW intelligence information sharing on current and emerging global threats to mission and coalition partners and emerging nations. With an internationally dispersed team supporting each combatant command, the US BICES-X team is in direct support of the war fighter and their missions. We are seeking a creative and driven professional with a passion for solving real world issues on a cross-functional, fast paced team.

This position is high visibility and responsible for providing Tier 0, 1, and eventually higher tiered systems support, incidence response, and escalation supporting the US BICES-X Coalition Support Service Desk. In addition, position requires attention to detail and ability to adapt to changing environment.

Responsibilities:

Provides polite, professional, and responsive customer service.
Provides daily face to face support to US Military and Civilian personnel as well as NATO's Military, NATO Partner Nations, International Students and Host Nation Civilians.
Provides first contact and incident resolution to customers with hardware, software, and application problems. Attempts to resolve as many incidents as possible during the first contact, or at Tier I. Efficiently escalates detailed incidents to higher Tier II or Tier III as required.
Provides end-user software troubleshooting and support remotely.
Provides follow-up actions with customers to ensure resolution of incidents or requests.
Remotely configures and upgrades computer software.
Provides guidance and work leadership to less experienced technicians and may have limited supervisory responsibilities.
Comprehensive knowledge of the principles, methods, and techniques used in computer troubleshooting and support.
Analyzes customer needs to determine functional and cross-functional requirements.
Manages the functionality and efficiency of a group of computers running on one or more operating systems.
Maintains the integrity and security of systems.
As required, supports users with completing requests for deployment of new services.
Maintains system documentation.
May provide desk side support to users.
Develops and monitors policies and standards for allocation related to the use of computing resources.
Provides advice and training to end-users.
Maintains current knowledge of relevant technologies as assigned.
Participates in special projects as required.
Adheres to the principles, methods, and techniques used in network administration and support.
Maintains/enhances knowledge of related hardware and software.
Requires professional certification in one or more specific technologies, depending on job assignment.
This position requires shift work, which could include nights, day, or afternoon shifts in addition to weekends and holidays.

Required Qualifications:

5 years of experience required.
BA/BS degree – may substitute additional years of experience.
Must possess and maintain a Secret Clearance.
Must meet DoW 8570 requirements and be eligible for IAT level II access upon hire for positions with elevated privileges. Requirements include possessing and maintaining active Security Plus CE certification and computing environment training certificate. Computing environment training must be completed within 2 weeks of being hired.
Must have good team working skills since this position entails coordinating with many different work centers.
Must have good and professional customer relationship skills.
2 + years of experience with common IT infrastructure services to include DNS, DHCP, and troubleshooting connectivity issues.

Preferred Qualifications:

Experience supporting multinational customers preferred.
Experience operating in deployed environments preferred.
Experience with user, administrative, and service account creation and management.
Experience with direct customer support for both internal and external customers.
Experience with Server STIGs, patching, Tenable, ACAS, SCCM, and IAVA vulnerabilities.
Experience with Group Policy, and Windows PowerShell.
Experience with Multiple OS’ and Scripting Languages
Experience with the principles, methods, and techniques used in Microsoft Server 2008, 2012, AND 2016 administration, troubleshooting and support.
Experience with implementing and maintaining systems documentation.
Experience with developing training for both internal and external customers.
Experience with managing, monitoring, and responding to key server infrastructure alerts.
Experience with ServiceNow, SCCM, Exchange, and IDPA technologies.
Experience with VMWare, Horizon View, and other virtualization technologies.
Experience working with military customers.
ITIL Foundations v4 certification preferred.
Additional specific certifications may be required, depending on job assignment.
The work is typically performed at client site locations, which requires proper safety precautions; work may require some physical effort in the handling of light materials, boxes, or equipment.

The likely hourly rate for this position is between $23.37 - $31.63. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Our Identity Verification Process:

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work:

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

Join our Talent Community to stay up to date on our career opportunities and events at https://gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

About employer

More about this job

Skills

Technical support
Microsoft Active Directory
Customer service
Attention to detail
Troubleshooting
Leadership
Documentation
Network administration
Work as a team
DNS
DHCP
Microsoft Windows PowerShell
ServiceNow
Microsoft Exchange
VMware
ITIL

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