Field Engineer Lead I
- Kaneohe, HI, United States
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Job details
- Posting language
- English
- Posted
Original job description
59150BR
Job Summary:
General Atomics Systems Integration, LLC (GA-SI), an affiliate of General Atomics, is a provider of military and commercial engineering services. GA-SI is a leading-edge expert in systems integration technologies, reliability improvements, and controls system design.
This Permanent full-time position, following established policies and practices, provides experienced naval aviation maintenance control management, seasoned leadership, oversight and supervision, and direction to field service teams supporting naval aviation unmanned aircraft systems including, but not limited to, the installation, operation, maintenance, repair, and modification of assigned aviation systems and equipment. Successfully support and manage maintenance activities of field service teams for contracted naval aviation operations worldwide. Troubleshoots or assesses technical problems and issues, determines appropriate technical advice or other solutions in accordance with product and customer specifications, and recommends actions to company or customer representatives for product solution. Assesses product needs in accordance with customer specifications. Coordinates the development of and conducts technical training and product briefings with customers, vendors, and company representatives. Acts as local on-site company representative advising customers on maintenance management and processes. Ensures superior technical support and customer service quality is maintained
DUTIES AND RESPONSIBILITIES:
- Responsible for successful maintenance management of contract field service teams and operations for deployed naval aviation maintenance field support teams, while observing all laws, regulations and other applicable obligations wherever and whenever business is conducted on behalf of the Company.
- Expected to maintain a productive and safe working environment for contract field teams in accordance with established naval aviation maintenance procedures and practices at deployed locations worldwide.
- Provides guidance and specialized training to customers in establishing maintenance and inspection procedures and techniques.
- Must possess the flexibility and capability to perform a variety of non-routine tasks and demonstrate considerable adaptability to changing and emergent situations.
- Effectively analyze equipment failures to determine cause and recommend corrective action.
- Sound advice and assistance in procedural or process improvement to maintenance efficiency, system utilization, and/or reducing costs of operation.
- Devises and implements preventive maintenance programs and keeps performance and maintenance records on all systems and equipment.
- Coordinates logistics requirements, including but not limited to, parts shipments to and from assigned site location.
- May participate in the planning, attraction, selection, retention, and development of human resources to ensure the availability of the required management, professional, and technical talent.
- Additional Functions Other duties as assigned or required.
We recognize and appreciate the value and contributions of individuals with diverse backgrounds and experiences and welcome all qualified individuals to apply.
Job Qualifications:
- Typically requires a bachelor's degree in engineering or a related technical field and six or more years of progressive technical experience in aviation maintenance, with some military aviation experience. Equivalent experience in aviation maintenance may be substituted in lieu of education.
- Ability to travel CONUS or OCONUS if needed
- Department of the Navy Aviation Organizational Level Squadron Maintenance Control Manager experience in accordance with the Naval Aviation Maintenance Program (NAMP) utilizing Naval Aviation Logistics Command Information System (NALCOMIS), Optimized Organizational Maintenance Activity (OOMA) database and documentation system highly desired.
- Successful completion, or documented previous completion, of required Naval Air Systems (NAVAIR) courses, certifications, and designations as required under contract for naval aviation maintenance control management to include, but not limited to:
- Naval Aviation Maintenance Control Management for OOMA course (C-555-0053 or equivalent).
- Aircraft Safe for Flight Designation.
- Documented experience in leadership/management and/or demonstrated knowledge/experience with independent small-team leadership dynamics for field operations are highly desired qualifications.
- Must have a thorough understanding of the practices and procedures of successful naval aviation maintenance management practices as well as independent team supervision and leadership skills encompassing organizing, planning, scheduling, and coordinating workloads to meet established deadlines or milestones.
- Must possess the ability to resolve supervisory challenges and technical problems effectively and serve as on-site spokesperson and liaison for the company.
- Must possess strong analytical, interpersonal, verbal, and written communication skills to accurately document, report and assess situations and independently make sound judgments and decisions regarding company operations, customer satisfaction, and personnel management matters.
- Must be able to effectively utilize personnel leadership, communication, and interpersonal skills to enable successful field service teams, satisfy customer demands, and foster informed company leadership.
- Customer service focused, able to work on a self-initiated basis, and provide exceptional leadership in a dynamic team environment, who can work extended hours, and travel as required.
- Must have a thorough understanding of the practices and procedures of aviation maintenance as well as leadership skills including organizing, planning, scheduling, and coordinating workloads to meet established deadlines or milestones.
- Must possess the ability to resolve supervisory and technical problems and serve as on-site spokesperson.
- Good communication, leadership, and interpersonal skills are required to enable an effective interface with others. Customer focused, must be able to work on a self-initiated basis and in a team environment, and able to work extended hours and travel as required.
- Ability to obtain and maintain a DoD Top Secret security clearance is required.
Job Category:
A&P/Mechanics
Experience Level:
Mid-Level (3-7 years)
Workstyle:
Onsite
Full-Time/Part-Time:
Full-Time Salary
Pay Range Low:
69,100
Pay Range High:
116,125
Travel Percentage Required:
0% - 25%
Relocation Assistance Provided?:
No
US Citizenship Required?:
Yes
Clearance Required?:
Yes
Clearance Level:
Secret
General Atomics is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer and will consider all qualified applicants for employment without regard to race, color, religion, religious creed, ancestry, gender, pregnancy, sex, sexual orientation, transitioning status, gender identity, gender expression, national origin, age, genetic information, military and veteran status, marital status, medical condition, mental disability, physical disability, or any other basis protected by local, state, or federal law. In accordance with applicable federal law, General Atomics takes affirmative action to employ and advance the employment of qualified protected veterans and individuals with disabilities. We also prohibit compensation discrimination under all applicable laws. U.S. Citizenship is required for certain positions. To learn more, please review the EEOC’s "Know Your Rights: Workplace Discrimination is Illegal" poster.
More about this job
Skills
- Leadership
- Technical support
- Customer service
- Quality assurance procedures
- Adaptability
- Process improvement
- Preventive maintenance
- Logistics
- Military aviation
- Documentation
- Team leadership
- Scheduling
- Communication skills
- Personnel management
- Interpersonal skills