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Program Manager B-52 (WBD) - (Part-Time) - 01.3.11
Credence
Tinker Air Force Base, OK
- Part-time
Credence has an immediate need for a part-time Program Manager B-52 (WBD) at the senior level who will be primarily responsible for supporting the B-52 Stratofortress Division (AFLCMC WBD)…
Added 1 hour ago
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Salesforce MuleSoft Architect
Credence
Tysons, VA
- $175,000 to $220,000 USD / year
Provide architecture guidance for System APIs, Process APIs, Experience APIs, proxy APIs, orchestration, transformation, and integration flows.
Added 1 hour ago
AI Product Sales Manager
Rubrik
Jefferson City, MO
+ Qualify and manage sales opportunities regarding budget, decision-making process, competition, and timeline, driving deals to close.
Added 1 hour ago
Program Manager, Transformation Office
AVEVA Solutions
Philadelphia, PA
The Program Manager will lead strategic transformation programs within AVEVA's Transformation Office, driving initiatives that improve business performance across people, process, and…
Added 2 hours ago
Digital Program Management Sr Manager
The Freeman Company
IL · NV · TX
We are seeking a Digital Program Management Senior Manager to lead how our Digital Commerce organization plans, governs, and delivers its portfolio of programs. Reporting to the VP, Digital…
Added 2 hours ago
Manager, Customer Service
ITT Inc. - English US
Valencia, CA
…separation, water and wastewater treatment, and engineered process solutions.Our leading brands include the iconic Goulds Pumps (with more than 175 years of history), Anhydro, APV,…
Added 3 hours ago
Workstream Project Manager, Clinical
FMS USA Fresenius Mgmt Services Inc
Remote, United States
Serve as the clinical PM for the EHR Transformation program, ensuring the system design, build, testing, and deployment reflect how Fresenius Kidney Care delivers dialysis care while…
Added 4 hours ago
Manager, Data Solutions Delivery
KPMG
Louisville, KY
KPMG is currently seeking a Manager, Data Solutions Delivery to join our Digital Office within the Legal, Risk Management and Compliance organization.
Added 4 hours ago
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Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
NEPTUNE, NJ
- $17 to $23.25 USD / hour
Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy…
Added 4 hours ago
Specialist III-IC Banking Product Management I
BMO Bank N.A.
San Ramon, CA
…related occupation managing requirements to develop digital transformation across customer and banker-facing commercial and business lending platforms OR Master’s degree in Business…
Added 4 hours ago
Specialist III-IC Banking Product Management I
BMO Bank N.A.
San Ramon, CA
…related occupation managing requirements to develop digital transformation across customer and banker-facing commercial and business lending platforms OR Master’s degree in Business…
Added 5 hours ago
Banking Center Senior Relationship Banker, Bethany, CT
F8F Santander Bank N.A.
United States
…this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a…
Added 5 hours ago
Associate, Consulting
CMSPI
Remote, United States
REPORTING TO: Consulting team - Performance Manager
Added 5 hours ago
Associate, Consulting
CMSPI
Remote, United States
REPORTING TO: Consulting team - Performance Manager
Added 5 hours ago
W
Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
YOUNGSTOWN, OH
- $17 to $23.25 USD / hour
Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy…
Added 5 hours ago
Director, Global Total Rewards, People Operations & HR Technology
Clinigen
Remote, United States
Expand employee and manager self-service and automate high-volume processes.
Added 5 hours ago
Global Vice President, HR Business Partnering
Clinigen
Remote, United States
…commercial judgment and the ability to lead through growth, transformation and…
Added 5 hours ago
Director, Organizational Effectiveness & Culture Transformation
Clinigen
Remote, United States
Clinigen is seeking a bold, pragmatic and commercially minded Director of Organizational Effectiveness & Culture Transformation to help shape how our global organization works, leads and…
Added 6 hours ago
A
Cybersecurity Manager - Utilities Industry
Accenture
Oklahoma City, OK
- $94,400 to $293,800 USD / year
…and Cyber Labs, we focus on embedding security into digital transformation programs, and delivering targeted cybersecurity solutions to protect digital assets, manage cybersecurity risks,…
Added 6 hours ago
Procure to Pay Functional Lead - Sr. Manager
Accenture
Oklahoma City, OK
…in at least one F&A tower (PTP, OTC, RTR, or FP&A), leading process re-engineering, digital transformation, and AI integration within that…
Added 6 hours ago
A
Technology Strategy Manager, Life Sciences Industry
Accenture
Oklahoma City, OK
- $87,400 to $253,000 USD / year
We are Technology Strategy and Transformation, and we design and execute industry-relevant reinventions that allow organizations to realize exceptional business value from technology. Our…
Added 6 hours ago
Store Manager
LENSCRAFTERS INC
BROOKFIELD, WI
Added 6 hours ago
Manager Identity Access Management
KPMG LLP
MILWAUKEE, WI
Added 6 hours ago
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PLM Administrator
Veev
Hayward, CA
- $110,000 to $135,000 USD / year
Veev is leading the transformation of the construction industry with an innovative approach to modular home construction. Veev’s prefabricated closed-panel systems allow homes to be…
Added 7 hours ago
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Program Manager II, Source to Pay - Value Optimization
Micron Technology, Inc.
Boise, ID · San Jose, CA
- $113,000 to $254,000 USD / year
The S2P Reimagined Transformation Office is responsible for shaping the future of Source-to-Pay (S2P) processes across Global Procurement. We partner with Procurement, Finance, Digital…

Closed listing

Genentech

Field Operations Director

Los Angeles, CA, United States

$147,900 to $274,700 USD / year

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: $147,900 to $274,700 USD / year
Education: Bachelor’s degree
Experience: Minimum of 10-12 years of pharmaceutical, biotechnology, consulting, commercial, strategic, operational, and/or analytical experience
Posting language: English
Posted: Nov 2, 2026

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Original job description

Archived listing. The details below describe a past opening.

The Position From the beginning, Genentech has been a team of highly dedicated, passionate individuals. We are a place where people are united around a single purpose and an ambitious vision. Together, we aspire to deliver ever better health outcomes for patients while lowering overall healthcare costs. Our goal is to compel the customer to act on behalf of their patients while showing great commitment to the rare disease community, whose support is key. Utilizing innovative methods to identify patients who may benefit from treatment, we must take a highly strategic approach to patient access while assisting patients and their caregivers to navigate the healthcare system.

POSITION SUMMARY

The Head of Customer Engagement (CE) Field Operations is responsible for ensuring CE Field Leadership has a trusted, consistent, and highly effective operations partnership that connects leadership priorities to the full CE Operations network. This leader oversees the Field Operations organization supporting Regional and National field leadership and is accountable for establishing the operating model, standards, capabilities, and ways of working that enable Field Operations Directors to serve as strategic partners to their assigned leaders.

SCOPE & KEY RESPONSIBILITIES

Field Operations Leadership & Talent

Lead, coach, develop, and manage the Field Operations Directors and other Field Operations team members.
Establish clear expectations, common standards, and ways of working for Field Operations across Regional and National teams.
Build the capabilities required for Field Operations Directors to serve as trusted strategic and operational partners to Field Leadership.
Create a strong Field Operations community that shares insights, practices, tools, and solutions across teams.
Recruit, develop, and retain high-performing talent and create meaningful development opportunities across the organization.

Strategic & Operational Partnership with Field Leadership

Serve as the primary Field Operations partner to the four Regional VPs and two National Team VPs collectively, ensuring consistent operational support across CE Field Leadership.
Maintain a consolidated view of Regional and National priorities, business needs, risks, opportunities, capacity requirements, and execution barriers.
Identify common themes across leadership teams and determine where needs should be addressed locally versus solved once across CE or the enterprise.
Translate CE and enterprise strategy into clear implications and priorities for the field.
Ensure Field Leadership perspectives and needs are represented in CE and enterprise planning and decision-making.

Operating Model & Business Planning

Own the overall operating framework and planning standards for Field Operations.
Establish common leadership planning rhythms, expectations, and operating standards across Regional and National teams.
Partner with CE Leadership and Enterprise Operations to connect Regional and National priorities to broader CE and enterprise planning.
Oversee integration of Regional and National needs into Role-Based Orchestration (RBO), Annual Business Planning (ABP), resource planning, and other enterprise operating processes.
Ensure Field Operations Directors have the information, tools, data, and support necessary to enable effective decision-making with their assigned leadership teams.

Cross-Functional Integration & Enterprise Connectivity

Connect Field Leadership needs to the appropriate CE Operations and enterprise teams, reducing the need for field leaders to navigate multiple functions independently.
Partner closely with Enterprise Operations, RBO teams, Squad Field Partners, CPO, DDA, L&SD, Field Medical, GPAA, and other functions to align priorities and execution.
Surface cross-field themes, risks, and opportunities and translate them into actionable recommendations for CE Leadership.
Identify opportunities to simplify, standardize, or scale solutions across Regional and National teams.
Ensure effective horizontal visibility across Field Operations so that decisions and activities occurring across teams are understood in aggregate rather than in isolation.

Insights, Performance & Decision Support

Synthesize field insights, performance signals, customer data, and emerging business needs to identify opportunities and risks.
Translate information into actionable recommendations for CE and Field Leadership.
Ensure consistent preparation of business reviews, capacity recommendations, leadership decision materials, and escalations.
Partner with the CE Business Manager and other Operations leaders to provide CE Leadership with an integrated view of field performance, trends, and priorities.
Drive continuous improvement of Field Operations based on business needs and evolving customer and field requirements.

KEY DELIVERABLES

Consolidated Regional and National priority view
Common Field Leadership operating rhythm and planning standards
Integrated Regional/National input into RBO, ABP, and enterprise planning
Cross-field synthesis of business needs, risks, opportunities, and capacity requirements
Resource and capacity recommendations
CELT decision and escalation materials
Field Operations talent and capability strategy
Scalable solutions to common operational needs

MINDSET & CAPABILITIES

Systems thinker who sees interdependencies and solves for the whole
Exceptional people leader, coach, and talent developer
Strategic thinker who can translate strategy into executable plans
Strong executive presence and ability to influence senior leaders
Skilled connector who can work effectively across organizational boundaries
Demonstrated ability to simplify complexity and create clarity
Comfortable challenging existing ways of working and driving organizational change
Strong business acumen and ability to synthesize data, insights, and business needs
Ability to prioritize across competing needs and focus resources on the highest-impact opportunities
Demonstrated ability to lead through influence in a complex, matrixed environment
Strong drive for results with an enterprise and customer mindset

REQUIRED QUALIFICATIONS

Bachelor's degree required
Minimum of 10-12 years of pharmaceutical, biotechnology, consulting, commercial, strategic, operational, and/or analytical experience
Significant field leadership and/or field operations experience, including leading and managing teams
Demonstrated experience leading within large, complex, matrixed organizations
Experience translating enterprise strategy into operational plans and execution
Demonstrated ability to influence senior leaders and lead through others
Experience leading organizational change and building new capabilities
Ability and willingness to travel for internal and external business meetings

PREFERRED QUALIFICATIONS

Graduate-level degree (e.g., MBA or advanced life sciences degree)
Experience supporting large-scale field organizations
Experience with business planning, resource allocation, operating models, and/or enterprise transformation

Location: This is a Field-based role and relocation benefits are not available.

The expected salary range for this position based on the primary location of CA is $147,900 - $274,700 USD Annual. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below.

Benefits

Genentech is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.

If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.