Jobs in the United States

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Added just now
Senior Vehicle Motion Controls Platform Engineer – Steering or Suspension
General Motors
Milford, MI
…team develops reusable vehicle-motion control and estimation solutions for future vehicle platforms. This role provides technical leadership in either the steering-controls domain or the…
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Mid-level Enterprise Systems Engineer
TEKsystems
Mason, MI
- $45 to $55 USD / hour
Implement and maintain security solutions, including firewall, anti-virus, and remedy processes
Added just now
Infrastructure Engineer II
AF Group
Kalamazoo, MI
SUMMARY:nnThe Infrastructure Engineer II role is responsible for the operations of secure and highly available computing platforms, servers, and networks. This role is responsible for…
Added just now
Manufacturing Engineer - Press & Automation
General Motors
Warren, MI
As a Press and Automation Manufacturing Engineer, you will help design, implement, and optimize the press and automation systems that support our stamping operations. In this role, you will…
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Simulation Lead Engineer (GPSSC)
General Motors
Warren, MI
…simulation for a major program and for developing integration solutions to meet vehicle…
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Battery Lab Test Systems Engineer
General Motors
Warren, MI
…Windows-based operating environments for critical test PCs. The engineer will use enterprise automation tooling (e.g. Ansible, Baramundi) to provision test systems, manage fleets, execute…
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Safety Performance Integration Engineer - Structure Performance (GPSSC)
General Motors
Warren, MI
GM's Global Product Safety, Systems and Certification (GPSSC) organization is seeking a Safety Performance Integration Engineer for Structure Performance to help make our vision of zero…
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Azure Cloud Engineer (W2 Only, 4 Days/week On-site)
TEKsystems
Ann Arbor, MI
- $55 to $70 USD / hour
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000…
Added 1 min ago
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Field Service Engineer
Agilent Technologies
Denver, CO
- $43 to $67 USD / hour
The security and detection business creates solutions that are used in non-laboratory environments such as airports, border protection, fire service or police & military environments. You…
Added 1 min ago
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Lead Principal Application Software Engineer- Forward Deployed Engineer
Oracle
Lansing, MI
- $104,600 to $264,100 USD / year
Oracle Customer Success Services (CSS) is seeking a Senior Principal Forward Deployed Engineer to lead the delivery of strategic AI and data transformation programs for Oracle's largest…
Added 1 min ago
Software Test Engineer
WCG Clinical
Lansing, MI
WCG delivers transformational solutions that accelerate clinical research and advance human health. We serve the experts, innovators, and pathfinders on the frontlines of science and…
Added 2 mins ago
SAP Finance Engineer
Janus Henderson Investors
Denver, CO
We are looking for a Principal SAP Finance Engineer with deep expertise in SAP S/4HANA 2025 Finance, SAP VIM (OpenText Vendor Invoice Management), and SAP Group Reporting. Combining strong…
Added 5 mins ago
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Accounting & Administrative Coordinator
Eureka Robotics
Atlanta, GA
- $45,000 to $55,000 USD / year
Implementing practical automation solutions globally
Added 9 mins ago
Sr. Software Engineer, Falcon NG-SIEM, FrontTier Expansions (Hybrid)
CrowdStrike, Inc.
Austin, TX
CrowdStrike is seeking a Senior Software Engineer to help design and build the software systems that power our global LogScale/NG-SIEM infrastructure footprint. The FrontTier Expansions…
Added 9 mins ago
Sr. Engineer - Cloud (Remote)
CrowdStrike, Inc.
Remote, United States
…globe. Our responsibility is to develop and improve upon novel solutions for Falcon Complete to triage, remediate and protect our customers at scale. We leverage and expand the capabilities…
Added 9 mins ago
Engineer III - Cloud (Remote)
CrowdStrike, Inc.
Remote, United States
…globe. Our responsibility is to develop and improve upon novel solutions for Falcon Complete to triage, remediate and protect our customers at scale. We leverage and expand the capabilities…
Added 9 mins ago
CrowdStrike Platform Resident Consultant- Government
CrowdStrike, Inc.
Remote, United States
Utilize and engineer native and 3rd party software deployment technologies
Added 9 mins ago
Sr. Platform Engineer - Kubernetes (Remote)
CrowdStrike, Inc.
Remote, United States
CrowdStrike is hiring for a Sr. Platform Engineer to help with continued global expansion of the Falcon platform. We are looking for a highly technical, hands-on Engineer with experience…
Added 9 mins ago
CI
Sr. Engineer, Cloud - CTIO (Hybrid)
CrowdStrike, Inc.
Redmond, WA · NY · Austin, TX · Sunnyvale, CA
- $150,000 to $210,000 CAD / year
Skill at finding simply elegant solutions to complex problems
Added 9 mins ago
CI
Engineer III, Cloud - CTIO (Hybrid)
CrowdStrike, Inc.
Redmond, WA · NY · Austin, TX · Sunnyvale, CA
- $120,000 to $170,000 CAD / year
Skill at finding simply elegant solutions to complex problems
Added 9 mins ago
CI
Engineer III, Cloud - CTIO (Hybrid)
CrowdStrike, Inc.
Redmond, WA · NY · Austin, TX · Sunnyvale, CA
- $120,000 to $170,000 CAD / year
Skill at finding simply elegant solutions to complex problems
Added 10 mins ago
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Senior Android Engineer - Fan Monetization
Jobgether
Remote, United States
- $160,000 to $190,000 USD / year
…and next steps. Our partner is looking for a Senior Android Engineer – Fan Monetization based in the United…
Added 18 mins ago
Construction Sales Engineer
Siemens
Coeur d'Alene, ID
Siemens Smart Infrastructure is seeking a Construction Sales Engineer to support the Eastern Washington/Northern Idaho market and surrounding area. In this role, you will own project-based…
Added 30 mins ago
Senior Cloud Engineer/Architect (AWS)
Leidos
Albuquerque, NM
Leidos is seeking an experienced Senior Cloud Engineer/Architect (AWS) to support large-scale migration and operations on a large, high-profile DOD contract Fort Belvoir, VA or Albuquerque,…
Added 42 mins ago
Solutions Engineer
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Solutions Engineer based in United States.

Genea

IT Helpdesk Engineer

Irvine, CA, United States

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Job details

Experience: 3 to 6 years of experience in an IT support or helpdesk role.
Posting language: English
Posted: Nov 2, 2026

Original job description

The IT Helpdesk Engineer is responsible for following and supporting IT policies and providing comprehensive technical support to end users. This role involves assisting employees with a wide range of IT needs, ensuring smooth and efficient use of technology resources. The ideal candidate will possess a strong understanding of IT systems, including software, hardware, and networks, and the ability to diagnose and resolve both routine and complex issues. Excellent communication and interpersonal skills are essential to effectively support users and ensure adherence to IT best practices. This is a hybrid role with a mix of in-office and remote work.

Duties and Responsibilities:

User Support & Troubleshooting: Identify, troubleshoot, and resolve user system issues, ensuring minimal disruption to business operations.
Onboarding/Offboarding: Manage onboarding and offboarding workflows globally, ensuring seamless access and account setup.
Vendor Management: Collaborate with vendor contacts to resolve technical problems related to third-party equipment and software.
System Administration: Administer Microsoft 365 and manage Microsoft Entra ID integration, including automated provisioning and de-provisioning (SCIM) and SSO (SAML).
Asset Management: Maintain asset inventory, software license management, and asset tag auditing.
Mobile Device Management: Leverage MDM (Mobile Device Management) tools to streamline user experience and ensure secure device usage.
Network & Infrastructure: Support and troubleshoot consumer and business routers, switches, CCTV, and office access control systems.
Cloud Management: Manage cloud subscriptions and related IT resources.
Documentation & Reporting: Prepare and maintain documentation, records, and reports related to assigned systems, service requests, and project status.
Security Management: Support security measures, including spam filtering, antivirus solutions, and end-user security awareness.
Process Improvement: Identify recurring issues and help put fixes in place that improve user satisfaction.
Research & Innovation: Stay current on the company's existing tools and share tips that help users get more out of them.
AI & Automation: Use the company's existing AI tools and automation platforms to streamline routine helpdesk tasks and IT workflows. Help employees use these tools safely and effectively, and make sure their use follows company policies on security, data privacy and acceptable use.

Qualifications:

3 to 6 years of experience in an IT support or helpdesk role.
Proficiency in troubleshooting for Windows and Mac desktops and laptops.
Strong verbal and written communication skills for effective interaction in person, over the phone, and in documentation.
Customer service-oriented mindset with a passion for providing support.
Ability to work well within a team environment, being receptive to feedback and input.
Experience with Active Directory, Microsoft Entra ID, Group Policy, and Microsoft 365.
Ability to translate technical terminology into user-friendly language while maintaining confidence in resolving issues.
Familiarity with ITSM/ITIL best practices.
Experience working in a ticketing system
Experience with MDM tools and basic networking (DNS, DHCP, Wi-Fi troubleshooting).
Working knowledge of AI tools such as Claude, including how to apply them to everyday IT work and how to spot their limits and security risks.

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