Jobs in the United States

25+ jobs

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Added 8 mins ago
Design Release Engineer - Exhaust & Boosting
General Motors
Warren, MI
…hardware and battery systems to intuitive design, intelligent software, and next-generation safety and entertainment…
Added 8 mins ago
Manufacturing Engineer - Press & Automation
General Motors
Warren, MI
…hardware and battery systems to intuitive design, intelligent software, and next-generation safety and entertainment…
Added 8 mins ago
Simulation Lead Engineer (GPSSC)
General Motors
Warren, MI
…hardware and battery systems to intuitive design, intelligent software, and next-generation safety and entertainment…
Added 8 mins ago
Safety Performance Integration Engineer - Structure Performance (GPSSC)
General Motors
Warren, MI
GM's Global Product Safety, Systems and Certification (GPSSC) organization is seeking a Safety Performance Integration Engineer for Structure Performance to help make our vision of zero…
Added 17 mins ago
CrowdStrike Platform Resident Consultant- Government
CrowdStrike, Inc.
Remote, United States
Utilize and engineer native and 3rd party software deployment technologies
Added 1 hour ago
Senior Mission Operations Engineer
Blue Origin Personnel, LLC
Reston, VA · Denver, CO
As a Senior Mission Operations Engineer, you will serve as the Mission Operations Lead for a deep space mission that will cruise to Mars, insert into orbit, and then serve for years as a…
Added 1 hour ago
MK1-Avionics Harness Design Engineer II
Blue Origin Personnel, LLC
Space Coast, FL
Strong electrical/mechanical design and integration skills using 3-D CAD software
Added 1 hour ago
MK1-Avionics Harness Design Engineer II
Blue Origin Personnel, LLC
Space Coast, FL
Strong electrical/mechanical design and integration skills using 3-D CAD software
Added 1 hour ago
Senior Electrical Engineer
Devens
Devens, MA
The Senior Electrical Engineer, Site Infrastructure serves as a technical owner and subject-matter expert for the site's critical electrical infrastructure. This individual will own and…
Added 1 hour ago
IT Helpdesk Engineer
Genea
Irvine, CA
The IT Helpdesk Engineer is responsible for following and supporting IT policies and providing comprehensive technical support to end users. This role involves assisting employees with a…
Added 2 hours ago
Etch Engineer - Process Owner
Samsung Austin Semiconductor, LLC.
1530 FM 973 Taylor, TX
As an Etch Engineer - Process Owner, see roles and responsibilities below.
Added 2 hours ago
Senior Full Stack Engineer
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Full Stack Engineer based in United States.
Added 3 hours ago
CrowdStrike Platform Resident Consultant - Government (Remote)
CrowdStrike, Inc.
Remote, United States
Utilize and engineer native and 3rd party software deployment technologies
Added 4 hours ago
J
AI Principal Machine Learning Engineer
Jobgether
Remote, United States
- $170,000 to $240,000 USD / year
The AI Principal Machine Learning Engineer will help shape the next generation of intelligent networking solutions through advanced machine learning and generative AI technologies. Working…
Added 5 hours ago
Senior Cloud Platform and DevSecOps Engineer - TS/SCI with Polygraph
GD Information Technology, Inc.
United States
Implement Azure platform services, landing-zone components, network integration, policy, logging, identity hooks, key/secrets management, and workload hosting patterns under the Principal…
Added 5 hours ago
Automation Engineer
Colgate-Palmolive Company
Piscataway, NJ
As an Automation Engineer reporting to the Director of Production Control and Automation within our enterprise service management team, you will lead the delivery of automation, monitoring…
Added 5 hours ago
Software Engineer, Full Stack Web
Volvo Car Corporation
Mahwah, NJ
As a Software Engineer, Full Stack Web, you work as part of one engineering team across regional and global partners to build secure, reliable, accessible, and scalable web products. You…
Added 5 hours ago
Senior Supplier Quality Engineer I
INTEGRA LIFESCIENCES CORP
United States
The Sr. Supplier Quality Engineer I will play a vital role supporting Supplier Quality for Integra's new state-of-the-art manufacturing site in Plainsboro, NJ. This individual will have…
Added 5 hours ago
Systems Engineer - R&V (Principal or Senior Principal)
CORP-Corporate Office
United States
Conduct formal integration and support capabilities based system level testing of fully integrated complex software and hardware subsystems
Added 5 hours ago
Senior Electrical & Electronics (E&E) Engineer - Test Solutions – Onsite (Tewksbury/Andover, MA)
RTX Corporation
tewksbury, MA
This position is for a Senior Electrical Engineer with at least five (5) years of professional experience. If you enjoy working in hands-on multidisciplinary teams, the Test Solutions team…
Added 5 hours ago
Launch Operations Engineer (All levels)
Blue Origin Personnel, LLC
Space Coast, FL
As a Launch Operations Engineer, you will lead the design and implementation of efficient manufacturing and launch systems, ensuring stringent quality control throughout production and…
Added 7 hours ago
QA Test Engineer, Industrial
Jobgether
Remote, United States
We are seeking an experienced QA Test Engineer (SDET) to establish and own automated test coverage for industrial software connectors and data integrations. In this hands-on engineering…
Added 7 hours ago
C
Senior Applied AI Engineer (Forward Deployed) [NYC or SF]
Concurrence
New York City, NY
- $200,000 to $260,000 USD / year
…what each customer actually needs on top of it, as durable software that runs in…
Added 8 hours ago
H
Software Systems Engineer - GitHub Enterprise
HP
Vancouver
- $105,050 to $161,800 USD / year
Join a high-impact engineering organization at HP that is redefining how software platforms are built, scaled, and operated at global scale. Our team delivers a modern cloud platform…
Added 8 hours ago
Manager Electrical Engineering 2
Northrop Grumman
Redondo Beach
Understands both electrical circuits and software within the flight hardware and EGSE

Genea

IT Helpdesk Engineer

Irvine, CA, United States

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Job details

Experience: 3 to 6 years of experience in an IT support or helpdesk role.
Posting language: English
Posted: Nov 2, 2026

Original job description

The IT Helpdesk Engineer is responsible for following and supporting IT policies and providing comprehensive technical support to end users. This role involves assisting employees with a wide range of IT needs, ensuring smooth and efficient use of technology resources. The ideal candidate will possess a strong understanding of IT systems, including software, hardware, and networks, and the ability to diagnose and resolve both routine and complex issues. Excellent communication and interpersonal skills are essential to effectively support users and ensure adherence to IT best practices. This is a hybrid role with a mix of in-office and remote work.

Duties and Responsibilities:

User Support & Troubleshooting: Identify, troubleshoot, and resolve user system issues, ensuring minimal disruption to business operations.
Onboarding/Offboarding: Manage onboarding and offboarding workflows globally, ensuring seamless access and account setup.
Vendor Management: Collaborate with vendor contacts to resolve technical problems related to third-party equipment and software.
System Administration: Administer Microsoft 365 and manage Microsoft Entra ID integration, including automated provisioning and de-provisioning (SCIM) and SSO (SAML).
Asset Management: Maintain asset inventory, software license management, and asset tag auditing.
Mobile Device Management: Leverage MDM (Mobile Device Management) tools to streamline user experience and ensure secure device usage.
Network & Infrastructure: Support and troubleshoot consumer and business routers, switches, CCTV, and office access control systems.
Cloud Management: Manage cloud subscriptions and related IT resources.
Documentation & Reporting: Prepare and maintain documentation, records, and reports related to assigned systems, service requests, and project status.
Security Management: Support security measures, including spam filtering, antivirus solutions, and end-user security awareness.
Process Improvement: Identify recurring issues and help put fixes in place that improve user satisfaction.
Research & Innovation: Stay current on the company's existing tools and share tips that help users get more out of them.
AI & Automation: Use the company's existing AI tools and automation platforms to streamline routine helpdesk tasks and IT workflows. Help employees use these tools safely and effectively, and make sure their use follows company policies on security, data privacy and acceptable use.

Qualifications:

3 to 6 years of experience in an IT support or helpdesk role.
Proficiency in troubleshooting for Windows and Mac desktops and laptops.
Strong verbal and written communication skills for effective interaction in person, over the phone, and in documentation.
Customer service-oriented mindset with a passion for providing support.
Ability to work well within a team environment, being receptive to feedback and input.
Experience with Active Directory, Microsoft Entra ID, Group Policy, and Microsoft 365.
Ability to translate technical terminology into user-friendly language while maintaining confidence in resolving issues.
Familiarity with ITSM/ITIL best practices.
Experience working in a ticketing system
Experience with MDM tools and basic networking (DNS, DHCP, Wi-Fi troubleshooting).
Working knowledge of AI tools such as Claude, including how to apply them to everyday IT work and how to spot their limits and security risks.

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