Jobs in the United States

25+ jobs

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Added 2 mins ago
J
Senior Android Engineer - Fan Monetization
Jobgether
Remote, United States
- $160,000 to $190,000 USD / year
…and next steps. Our partner is looking for a Senior Android Engineer – Fan Monetization based in the United…
Added 20 mins ago
Senior Engineer
Tenneco
Parwanoo, IN
New Product Development (NPD): Lead the introduction of new products, ensuring smooth integration into manufacturing.
Added 21 mins ago
Data/Visualization Engineer SME
Leidos
Albuquerque, NM
Leidos is seeking a highly skilled Data Visualization Engineer SME specializing in data visualization to join our team in Fort Belvoir, VA or Albuquerque, New Mexico. The primary focus of…
Added 33 mins ago
J
Senior Software Engineer (Palantir Foundry)
Jobgether
Remote, United States
- $143,824 to $179,780 USD / year
…and next steps. Our partner is looking for a Senior Software Engineer (Palantir Foundry) based in the United…
Added 33 mins ago
Principal Engineer, Agentic AI
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Principal Engineer, Agentic AI based in the United States .
Added 56 mins ago
Silicon Validation Product Engineer, Google Cloud
Google
Sunnyvale, CA
In this role, you will support integration and testing on hardware emulation platforms. During post-silicon, you will lead validation, bringup, and system qualification across power…
Added 1 hour ago
Sr. Principal System Engineer - NATO IFC Lead
CORP-Corporate Office
United States
Northrop Grumman Aeronautics Systems has an opening for a Senior Principal Systems Engineer to join our team of qualified, diverse individuals within our Systems Engineering organization,…
Added 1 hour ago
Senior Mission Operations Engineer
Blue Origin Personnel, LLC
Reston, VA · Denver, CO
As a Senior Mission Operations Engineer, you will serve as the Mission Operations Lead for a deep space mission that will cruise to Mars, insert into orbit, and then serve for years as a…
Added 1 hour ago
MK1-Avionics Harness Design Engineer II
Blue Origin Personnel, LLC
Space Coast, FL
Create 3D routed harness data files utilizing Creo (Pro/Engineer) Cabling
Added 1 hour ago
MK1-Avionics Harness Design Engineer II
Blue Origin Personnel, LLC
Space Coast, FL
Create 3D routed harness data files utilizing Creo (Pro/Engineer) Cabling
Added 1 hour ago
Engineer – Internal Logistics Innovation & Projects
TKY Toyota Motor Mfg Kentucky, Inc Company
Georgetown, KY
…Department is looking for a passionate and highly motivated Engineer for Internal Logistics, Automation, and Model Change…
Added 1 hour ago
Senior Electrical Engineer
Devens
Devens, MA
The Senior Electrical Engineer, Site Infrastructure serves as a technical owner and subject-matter expert for the site's critical electrical infrastructure. This individual will own and…
Added 1 hour ago
IT Helpdesk Engineer
Genea
Irvine, CA
The IT Helpdesk Engineer is responsible for following and supporting IT policies and providing comprehensive technical support to end users. This role involves assisting employees with a…
Added 1 hour ago
Digital Support Engineer
Roche Diagnostics Corporation
United States
Performs validation process of IT solutions to evaluate effectiveness
Added 1 hour ago
Digital Solutions Engineer
Roche Diagnostics Corporation
United States
Performs validation process of IT solutions to evaluate effectiveness
Added 1 hour ago
Etch Engineer - Process Owner
Samsung Austin Semiconductor, LLC.
1530 FM 973 Taylor, TX
As an Etch Engineer - Process Owner, see roles and responsibilities below.
Added 1 hour ago
Engineer, Analysis Engineering
Samsung Austin Semiconductor, LLC.
Austin, TX
…manufacturing and engineering teams with pFA results for new process introduction (NPI), product transfer activities with Integration and Process Engineering teams. Also represent the…
Added 2 hours ago
Staff Engineer - Developer Productivity
Jobgether
Remote, United States
…applications and next steps. Our partner is looking for a Staff Engineer - Developer Productivity based in United…
Added 2 hours ago
Senior Full Stack Engineer
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Full Stack Engineer based in United States.
Added 2 hours ago
O
Lead Principal Application Software Engineer- Forward Deployed Engineer
Oracle
Pierre, SD
- $104,600 to $264,100 USD / year
Oracle Customer Success Services (CSS) is seeking a Senior Principal Forward Deployed Engineer to lead the delivery of strategic AI and data transformation programs for Oracle's largest…
Added 3 hours ago
Senior Software Engineer – AI, Tax and Audit, FDE
Thomson Reuters (Tax & Accounting) Inc
Brooklyn, NY · Frisco, TX · Ann Arbor, MI · Eagan, MN
…deliver better outcomes for their clients. As a Senior Software Engineer, you will combine Python, backend engineering, large language models (LLMs), and client-facing delivery to turn…
Added 4 hours ago
BT
Quality Assurance Engineer/Inspector (BT-26212)
Bastion Technologies
Pasadena, CA
- $114,000 to $145,000 USD / year
The Quality Assurance Engineer/Inspector will support the various projects located in Pasadena, CA as part of the NASA/JPL MASS Subcontract.
Added 4 hours ago
Enterprise Applications Engineer
United Imaging North America
United States
Create and maintain system configuration documentation, business process descriptions, integration sp
Added 4 hours ago
J
AI Principal Machine Learning Engineer
Jobgether
Remote, United States
- $170,000 to $240,000 USD / year
…Our partner is looking for an AI Principal Machine Learning Engineer based in the United…
Added 4 hours ago
Senior Software Engineer II
Invoca
Remote, United States
Troubleshoot independently across the team's services, contribute to post-incident reviews, and recommend process and monitoring fixes alongside code fixes.

Genea

IT Helpdesk Engineer

Irvine, CA, United States

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Job details

Experience: 3 to 6 years of experience in an IT support or helpdesk role.
Posting language: English
Posted: Nov 2, 2026

Original job description

The IT Helpdesk Engineer is responsible for following and supporting IT policies and providing comprehensive technical support to end users. This role involves assisting employees with a wide range of IT needs, ensuring smooth and efficient use of technology resources. The ideal candidate will possess a strong understanding of IT systems, including software, hardware, and networks, and the ability to diagnose and resolve both routine and complex issues. Excellent communication and interpersonal skills are essential to effectively support users and ensure adherence to IT best practices. This is a hybrid role with a mix of in-office and remote work.

Duties and Responsibilities:

User Support & Troubleshooting: Identify, troubleshoot, and resolve user system issues, ensuring minimal disruption to business operations.
Onboarding/Offboarding: Manage onboarding and offboarding workflows globally, ensuring seamless access and account setup.
Vendor Management: Collaborate with vendor contacts to resolve technical problems related to third-party equipment and software.
System Administration: Administer Microsoft 365 and manage Microsoft Entra ID integration, including automated provisioning and de-provisioning (SCIM) and SSO (SAML).
Asset Management: Maintain asset inventory, software license management, and asset tag auditing.
Mobile Device Management: Leverage MDM (Mobile Device Management) tools to streamline user experience and ensure secure device usage.
Network & Infrastructure: Support and troubleshoot consumer and business routers, switches, CCTV, and office access control systems.
Cloud Management: Manage cloud subscriptions and related IT resources.
Documentation & Reporting: Prepare and maintain documentation, records, and reports related to assigned systems, service requests, and project status.
Security Management: Support security measures, including spam filtering, antivirus solutions, and end-user security awareness.
Process Improvement: Identify recurring issues and help put fixes in place that improve user satisfaction.
Research & Innovation: Stay current on the company's existing tools and share tips that help users get more out of them.
AI & Automation: Use the company's existing AI tools and automation platforms to streamline routine helpdesk tasks and IT workflows. Help employees use these tools safely and effectively, and make sure their use follows company policies on security, data privacy and acceptable use.

Qualifications:

3 to 6 years of experience in an IT support or helpdesk role.
Proficiency in troubleshooting for Windows and Mac desktops and laptops.
Strong verbal and written communication skills for effective interaction in person, over the phone, and in documentation.
Customer service-oriented mindset with a passion for providing support.
Ability to work well within a team environment, being receptive to feedback and input.
Experience with Active Directory, Microsoft Entra ID, Group Policy, and Microsoft 365.
Ability to translate technical terminology into user-friendly language while maintaining confidence in resolving issues.
Familiarity with ITSM/ITIL best practices.
Experience working in a ticketing system
Experience with MDM tools and basic networking (DNS, DHCP, Wi-Fi troubleshooting).
Working knowledge of AI tools such as Claude, including how to apply them to everyday IT work and how to spot their limits and security risks.

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