Jobs in the United States

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Added just now
Front End Engineer II (Remote)
CrowdStrike, Inc.
Remote, United States
CrowdStrike is seeking a front-end engineer for our Advanced Research team. You'll need to be a self starter who can manage and work across more than one project at a time while building…
Added 1 min ago
Principal Engineer, Data Platform
Jobgether
Remote, United States
…applications and next steps. Our partner is looking for a Principal Engineer, Data Platform based in the United…
Added 19 mins ago
Senior Engineer
Tenneco
Parwanoo, IN
Quality & Compliance: Ensure adherence to IATF standards, PFMEA, and control plans for process reliability.
Added 20 mins ago
Senior Cloud Engineer/Architect (AWS)
Leidos
Albuquerque, NM
Leidos is seeking an experienced Senior Cloud Engineer/Architect (AWS) to support large-scale migration and operations on a large, high-profile DOD contract Fort Belvoir, VA or Albuquerque,…
Added 33 mins ago
Senior Sales Enablement Manager
Jobgether
Remote, United States
Establish and manage a centralized sales content hub, ensuring clear ownership, version control, accessibility, and usage tracking.
Added 41 mins ago
Senior Network Engineer - TS/SCI Clearance
CDW Government, LLC
Remote, United States
The Senior Network Engineer will support mission-critical network infrastructure within a secure federal environment. This role requires an active TS/SCI clearance and is focused on the…
Added 54 mins ago
Architectural Engineer
Vertiv
Pelzer, SC
Serve as Architectural Engineer (AE) to provide conceptual and detailed design of building architecture in post sales stage.
Added 1 hour ago
Sr. Principal System Engineer - NATO IFC Lead
CORP-Corporate Office
United States
Northrop Grumman Aeronautics Systems has an opening for a Senior Principal Systems Engineer to join our team of qualified, diverse individuals within our Systems Engineering organization,…
Added 1 hour ago
Senior Mission Operations Engineer
Blue Origin Personnel, LLC
Reston, VA · Denver, CO
As a Senior Mission Operations Engineer, you will serve as the Mission Operations Lead for a deep space mission that will cruise to Mars, insert into orbit, and then serve for years as a…
Added 1 hour ago
MK1-Avionics Harness Design Engineer II
Blue Origin Personnel, LLC
Space Coast, FL
Create 3D routed harness data files utilizing Creo (Pro/Engineer) Cabling
Added 1 hour ago
MK1-Avionics Harness Design Engineer II
Blue Origin Personnel, LLC
Space Coast, FL
Create 3D routed harness data files utilizing Creo (Pro/Engineer) Cabling
Added 1 hour ago
Senior RF/Microwave Design Engineer
Keysight Technologies, Inc.
Santa Rosa, CA
As an RF/Microwave Design Engineer, you will be part of Keysight Labs' mm-Wave Subsystems Design Group. Our team develops industry-leading mm-wave front-end products addressing a wide range…
Added 1 hour ago
Engineer – Internal Logistics Innovation & Projects
TKY Toyota Motor Mfg Kentucky, Inc Company
Georgetown, KY
…Department is looking for a passionate and highly motivated Engineer for Internal Logistics, Automation, and Model Change…
Added 1 hour ago
Senior Electrical Engineer
Devens
Devens, MA
The Senior Electrical Engineer, Site Infrastructure serves as a technical owner and subject-matter expert for the site's critical electrical infrastructure. This individual will own and…
Added 1 hour ago
IT Helpdesk Engineer
Genea
Irvine, CA
The IT Helpdesk Engineer is responsible for following and supporting IT policies and providing comprehensive technical support to end users. This role involves assisting employees with a…
Added 1 hour ago
Senior Engineer TR, Gas Chemical System (GCS)
Samsung Austin Semiconductor, LLC.
1530 FM 973 Taylor, TX
maintenance) strategies for aging assets to minimize risk of unexpected failures; Improve process control and monitoring methods to ensure a robust proactive approach to sustaining large…
Added 1 hour ago
Senior Engineer, Water
Samsung Austin Semiconductor, LLC.
1530 FM 973 Taylor, TX
Collaborate with UPW-IWT Process Engineering teams to analyze equipment failures and reliability metrics, driving improvements in maintenance models and system designs. Possess strong…
Added 1 hour ago
Etch Engineer - Process Owner
Samsung Austin Semiconductor, LLC.
1530 FM 973 Taylor, TX
As an Etch Engineer - Process Owner, see roles and responsibilities below.
Added 2 hours ago
DO
Principal Engineer, Water Resources
Department of Water Resources
CA
- $15,263 to $17,336 USD / month
…Qualifications (SOQ). Please reference SAP Position # 50001373 and Job Control # 534736 in the “examination(s) or job title(s) for which you are applying” section of your…
Added 2 hours ago
DO
Engineer, Water Resources
Department of Water Resources
CA
- $6,488 to $12,152 USD / month
Under the direction of the Senior Engineer, Water Resources, incumbent is responsible for performing engineering analyses related to SWP project facilities and the distribution of costs…
Added 2 hours ago
CO
Electronic System Specialist (Vacancy)
City of Columbus
Columbus, OH
- $33.03 to $49.54 USD / hour
Installs, calibrates, and repairs various chemical additive equipment, electronic control valves, pumping devices, and process control instrumentation such as liquid flow meters, chemical…
Added 2 hours ago
Program Manager (DC/MD/VA)
EMCOR Government Services, Inc.
DC
Oversee implementation of quality assurance and quality control programs.
Added 2 hours ago
Software Test Engineer
WCG Clinical
Pierre, SD
The Software Test Engineer is a member of the Quality Engineering team, responsible for supporting the testing, validation and delivery of WCG namedproducts and systems.The role applies…
Added 2 hours ago
Engineer-1 - System Control Center
Great Lakes Water Authority
6425 Huber St Detroit, MI
The Engineer performs engineering work for municipal projects. This position administers and manages the design and implementation, and/or delivery and execution of consultant and contract…
Added 2 hours ago
Data Center Electrical Engineer
Google
Sunnyvale, CA · Atlanta, GA · Austin, TX · Addison, TX · Kirkland, WA · New York, NY · Reston, VA · Seattle, WA · San Francisco, CA
Understanding of mechanical and control systems to facilitate effective cross-discipline collaboration.

Genea

IT Helpdesk Engineer

Irvine, CA, United States

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Job details

Experience: 3 to 6 years of experience in an IT support or helpdesk role.
Posting language: English
Posted: Nov 2, 2026

Original job description

The IT Helpdesk Engineer is responsible for following and supporting IT policies and providing comprehensive technical support to end users. This role involves assisting employees with a wide range of IT needs, ensuring smooth and efficient use of technology resources. The ideal candidate will possess a strong understanding of IT systems, including software, hardware, and networks, and the ability to diagnose and resolve both routine and complex issues. Excellent communication and interpersonal skills are essential to effectively support users and ensure adherence to IT best practices. This is a hybrid role with a mix of in-office and remote work.

Duties and Responsibilities:

User Support & Troubleshooting: Identify, troubleshoot, and resolve user system issues, ensuring minimal disruption to business operations.
Onboarding/Offboarding: Manage onboarding and offboarding workflows globally, ensuring seamless access and account setup.
Vendor Management: Collaborate with vendor contacts to resolve technical problems related to third-party equipment and software.
System Administration: Administer Microsoft 365 and manage Microsoft Entra ID integration, including automated provisioning and de-provisioning (SCIM) and SSO (SAML).
Asset Management: Maintain asset inventory, software license management, and asset tag auditing.
Mobile Device Management: Leverage MDM (Mobile Device Management) tools to streamline user experience and ensure secure device usage.
Network & Infrastructure: Support and troubleshoot consumer and business routers, switches, CCTV, and office access control systems.
Cloud Management: Manage cloud subscriptions and related IT resources.
Documentation & Reporting: Prepare and maintain documentation, records, and reports related to assigned systems, service requests, and project status.
Security Management: Support security measures, including spam filtering, antivirus solutions, and end-user security awareness.
Process Improvement: Identify recurring issues and help put fixes in place that improve user satisfaction.
Research & Innovation: Stay current on the company's existing tools and share tips that help users get more out of them.
AI & Automation: Use the company's existing AI tools and automation platforms to streamline routine helpdesk tasks and IT workflows. Help employees use these tools safely and effectively, and make sure their use follows company policies on security, data privacy and acceptable use.

Qualifications:

3 to 6 years of experience in an IT support or helpdesk role.
Proficiency in troubleshooting for Windows and Mac desktops and laptops.
Strong verbal and written communication skills for effective interaction in person, over the phone, and in documentation.
Customer service-oriented mindset with a passion for providing support.
Ability to work well within a team environment, being receptive to feedback and input.
Experience with Active Directory, Microsoft Entra ID, Group Policy, and Microsoft 365.
Ability to translate technical terminology into user-friendly language while maintaining confidence in resolving issues.
Familiarity with ITSM/ITIL best practices.
Experience working in a ticketing system
Experience with MDM tools and basic networking (DNS, DHCP, Wi-Fi troubleshooting).
Working knowledge of AI tools such as Claude, including how to apply them to everyday IT work and how to spot their limits and security risks.

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