Jobs in the United States

25+ jobs

Save this search

Added 2 mins ago
Electrical Engineer
Forrest Johnson
Knoxville, TN
AMS is seeking an Electrical Engineer to support engineering testing, troubleshooting, data analysis, hardware support, and technical documentation for critical systems used in nuclear…
Added 2 mins ago
HMI Technical Lead Engineer
GE Vernova
Longmont, CO
Field installation experience for UCVx Upgrades, system integration/testing, network upgrades
Added 2 mins ago
T
Tools And Automation Engineer
TEKsystems
Broomfield, CO
- $138,700 to $190,700 USD / year
…and data analytics solutions, is seeking a Tools & Automation Engineer to support the development, production, and testing of advanced GPS receiver technology. This role sits within a team…
Added 2 mins ago
DevOps Senior RF Systems Engineer
ViaSat, Inc.
Englewood, CO
Added 2 mins ago
Machine Learning Engineer II
University Corporation for Atmospheric Research
Boulder, CO
2026-11-01 About the Role Great Opportunity! We are seeking a Machine Learning Engineer II.
Added 2 mins ago
O
Lead Principal Application Software Engineer- Forward Deployed Engineer
Oracle
Denver, CO
- $104,600 to $264,100 USD / year
Oracle Customer Success Services (CSS) is seeking a Senior Principal Forward Deployed Engineer to lead the delivery of strategic AI and data transformation programs for Oracle's largest…
Added 2 mins ago
Genesys Cloud Access Management
Humana
Denver, CO
…and customer experience strategies while ensuring seamless integration with existing IT and telecommunications infrastructure. Work assignments are varied and frequently require the…
Added 2 mins ago
Software Program Manager
USU RESEARCH FOUNDATION
DENVER, CO
…delivery lead, iteration manager, Scrum Master, Release Train Engineer, Product Owner partner, or equivalent role - Excellent communication, presentation, and stakeholder management skills…
Added 2 mins ago
Enterprise Architecture Mission Engineer
USU RESEARCH FOUNDATION
DENVER, CO
…threads analysis to identify capability gaps, dependencies, and integration risks across the enterprise - Authors comprehensive technical baselines, engineering products, interface control…
Added 10 mins ago
Senior ICPE Production Security Software Engineer
NVIDIA Corporation
North District, IL
We are excited to welcome a creative and independent Production Security Software Engineer for the IC test and product engineering group in NVIDIA Networking Business Unit. NVIDIA…
Added 16 mins ago
AC
Ping SSO Engineer w. AI
AMERICAN CYBERSYSTEM
Denver, CO
- $65 to $70 USD / hour
A client of Innova Solutions is immediately hiring for a Ping SSO Engineer.
Added 17 mins ago
O
Lead Principal Application Software Engineer- Forward Deployed Engineer
Oracle
Charleston, WV
- $104,600 to $264,100 USD / year
Oracle Customer Success Services (CSS) is seeking a Senior Principal Forward Deployed Engineer to lead the delivery of strategic AI and data transformation programs for Oracle's largest…
Added 17 mins ago
Controls Engineer
Valknut Automation
Auburn Hills, MI
As a Contract Controls Engineer, you will design, program, and commission industrial control systems for new and existing machinery and process lines. Youll work closely with project…
Added 17 mins ago
Mechanical Engineer
Valknut Automation
Ogden, UT
As a Contract Mechanical Engineer, you will be responsible for end-to-end mechanical system design, from concept through to production-ready documentation. You will collaborate closely with…
Added 17 mins ago
Controls Engineer
Valknut Automation
Auburn Hills, MI
Step into a high-impact Controls Engineer contract role where your expertise in PLCs, HMI/SCADA, and electrical design will directly support complex automation projects across diverse…
Added 50 mins ago
Experienced or Senior Digital Circuit Card Assembly (CCA) Design Engineer
The Boeing Company
Huntsville, AL
Boeing Defense, Space & Security (BDS) seeks an Experienced or Senior Digital Circuit Card Assembly (CCA) Design Engineer who is a subject matter expert in high-speed digital circuit…
Added 50 mins ago
Sr. Materials Data Systems Engineer
Amentum
Huntsville, AL
The Materials Data Systems Engineer provides technical stewardship of the MAPTIS system in support of the engineering community’s access to and use of materials data. Responsibilities…
Added 1 hour ago
Mechanical Design Engineer Stf - E4
Lockheed Martin
Littleton, CO · Littleton
…CDR (Concept Design Review) and moving into AI&T (Assembly Integration & Test). The SHY (Scalable Hypersonics) program must incorporate new technology and thus will begin with a follow-on…
Added 1 hour ago
Mechanical Engineer Sr - E3
Lockheed Martin
Littleton, CO · Littleton
We are currently seeking a Mechanical Engineer to join our NXGB design team in Littleton, CO. In this role you will :
Added 1 hour ago
Project Engineer Sr Stf - E5
Lockheed Martin
Cape Canaveral, FL · Cape Canaveral
Coordinates planning, organization, control, integration and completion of engineering projects within area of assigned responsibility. Plans and formulates engineering program; reviews…
Added 1 hour ago
Software Engineer - Early Career
Lockheed Martin
Littleton, CO · Littleton
Lockheed Martin Space is seeking a full time Early Career Software Engineer. In this role, you will support the software engineering lifecycle following the program Software Development…
Added 1 hour ago
Software Engineer - Early Career
Lockheed Martin
Huntsville, AL · Huntsville
Lockheed Martin Space is seeking a full time Early Career Software Engineer. In this role, you will support the software engineering lifecycle following the program Software Development…
Added 1 hour ago
Design Release Engineer - Exhaust & Boosting
General Motors
Warren, MI
Design Release Engineer responsible for leading a cross-functional team consisting of various Product Engineering functions, Manufacturing Engineering, Suppliers, Purchasing, Supplier…
Added 1 hour ago
Manufacturing Engineer - Press & Automation
General Motors
Warren, MI
As a Press and Automation Manufacturing Engineer, you will help design, implement, and optimize the press and automation systems that support our stamping operations. In this role, you will…
Added 1 hour ago
Simulation Lead Engineer (GPSSC)
General Motors
Warren, MI
…conducting safety simulation for a major program and for developing integration solutions to meet vehicle…

Genea

IT Helpdesk Engineer

Irvine, CA, United States

Apply About employer

Applications open in a new tab.

Job details

Experience: 3 to 6 years of experience in an IT support or helpdesk role.
Posting language: English
Posted: Nov 2, 2026

Original job description

The IT Helpdesk Engineer is responsible for following and supporting IT policies and providing comprehensive technical support to end users. This role involves assisting employees with a wide range of IT needs, ensuring smooth and efficient use of technology resources. The ideal candidate will possess a strong understanding of IT systems, including software, hardware, and networks, and the ability to diagnose and resolve both routine and complex issues. Excellent communication and interpersonal skills are essential to effectively support users and ensure adherence to IT best practices. This is a hybrid role with a mix of in-office and remote work.

Duties and Responsibilities:

User Support & Troubleshooting: Identify, troubleshoot, and resolve user system issues, ensuring minimal disruption to business operations.
Onboarding/Offboarding: Manage onboarding and offboarding workflows globally, ensuring seamless access and account setup.
Vendor Management: Collaborate with vendor contacts to resolve technical problems related to third-party equipment and software.
System Administration: Administer Microsoft 365 and manage Microsoft Entra ID integration, including automated provisioning and de-provisioning (SCIM) and SSO (SAML).
Asset Management: Maintain asset inventory, software license management, and asset tag auditing.
Mobile Device Management: Leverage MDM (Mobile Device Management) tools to streamline user experience and ensure secure device usage.
Network & Infrastructure: Support and troubleshoot consumer and business routers, switches, CCTV, and office access control systems.
Cloud Management: Manage cloud subscriptions and related IT resources.
Documentation & Reporting: Prepare and maintain documentation, records, and reports related to assigned systems, service requests, and project status.
Security Management: Support security measures, including spam filtering, antivirus solutions, and end-user security awareness.
Process Improvement: Identify recurring issues and help put fixes in place that improve user satisfaction.
Research & Innovation: Stay current on the company's existing tools and share tips that help users get more out of them.
AI & Automation: Use the company's existing AI tools and automation platforms to streamline routine helpdesk tasks and IT workflows. Help employees use these tools safely and effectively, and make sure their use follows company policies on security, data privacy and acceptable use.

Qualifications:

3 to 6 years of experience in an IT support or helpdesk role.
Proficiency in troubleshooting for Windows and Mac desktops and laptops.
Strong verbal and written communication skills for effective interaction in person, over the phone, and in documentation.
Customer service-oriented mindset with a passion for providing support.
Ability to work well within a team environment, being receptive to feedback and input.
Experience with Active Directory, Microsoft Entra ID, Group Policy, and Microsoft 365.
Ability to translate technical terminology into user-friendly language while maintaining confidence in resolving issues.
Familiarity with ITSM/ITIL best practices.
Experience working in a ticketing system
Experience with MDM tools and basic networking (DNS, DHCP, Wi-Fi troubleshooting).
Working knowledge of AI tools such as Claude, including how to apply them to everyday IT work and how to spot their limits and security risks.

Apply About employer

Report this job