Jobs in the United States

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Added just now
AI Solutions Developer
Stepan Company
Northbrook, IL
…Power Platform, Azure), we are looking for a well-rounded AI engineer who can apply the best tools and frameworks for the problem - including modern LLM frameworks, agent orchestration…
Added just now
Senior Machine Learning Engineer
Themis Solutions Inc.
Remote, United States
We are currently seeking a Senior Machine Learning Engineer to join our rapidly growing engineering team. This role is for someone who is passionate about building innovative solutions and…
Added 3 mins ago
EN
Senior Technical Recruiter
Epia Neuro
Alameda, CA
- $140,000 to $175,000 USD / year
The people we need are in demand. Whether you’re searching for a robotics engineer one week or a quality lead the next, your job is to show each candidate why a small team doing meaningful…
Added 4 mins ago
Process Engineer Co-Op
GAF
Ennis, TX
Involvement with data flow diagrams/technical diagrams.
Added 4 mins ago
KC
Capital Project Manager II - Engineer
King County
Seattle, WA
- $49.29 to $62.48 USD / hour
…system while also collecting, managing, and stewarding the asset data within the County’s 32,000-acre system of parks and…
Added 5 mins ago
HFN: Manufacturing Engineer II
Hanger, Inc.
Phoenix, AZ
The Manufacturing Engineer will develop and improve a wide range of manufacturing or system processes by understanding required outcomes and applying best practices. This entails working…
Added 5 mins ago
Product Review Engineer (Associate or Mid-Level)
Boeing Aerospace Operations
Jacksonville, FL
…development of technical solutions, development of engineering data, and acting as a principle point of contact for internal and external…
Added 5 mins ago
Wiring Design and Installation Engineer (Associate or Experienced)
The Boeing Company
Oklahoma City, OK
The Boeing Test & Evaluation (BT&E) team is seeking a Wiring Design and Installation Engineer to join our team in Oklahoma City, OK.
Added 5 mins ago
Associate or Mid-Level Electronic Design & Analysis Engineer
The Boeing Company
El Segundo, CA
Boeing Defense, Space & Security (BDS) is hiring for an Associate or Mid-Level Electronic Design & Analysis Engineer (Level 2 or 3) in El Segundo, CA.
Added 5 mins ago
Digital Telemetry and Command / Radio Frequency Electronics Hardware Design Engineer (Mid-Level or Senior)
The Boeing Company
El Segundo, CA
Your expertise in digital data communication, digital control systems and T&C data formats will be instrumental in shaping the future of satellite test technology. By collaborating with…
Added 5 mins ago
Entry Level Electrical Design Engineer
The Boeing Company
Hazelwood, MO
The Boeing Government Training Engineering Hardware Design Team is currently looking for an Entry Level Electrical Design Engineer (Level 1) to join their team in Hazelwood, MO.
Added 5 mins ago
Propulsion Systems Engineer, Mid-Career and Senior
The Boeing Company
Kennedy Space Center, FL · Orlando, FL
Review supplier data requirement list (SDRL) items and engineering drawings to ensure design and requirement compliance.
Added 5 mins ago
ICBM Minuteman Flight Control Systems Engineer , Early Career
The Boeing Company
Hill AFB, UT
Develop and execute test procedures and conduct test data analysis to validate system requirements and objectives
Added 5 mins ago
Product Security Engineer
Tapestry - G0G
Hazelwood, MO
The successful candidate for the role of Product Security Engineer will play a crucial role in supporting the development, deployment, and maintenance of computing and information security…
Added 6 mins ago
Senior AI Engineer (Casualty / Claims Intelligence)
CCC Intelligent Solutions Inc.
Remote, United States
As a Senior AI Engineer, you'll own agents end to end within a problem area, from the first prototype to measured performance in production. You'll join a new engineering group at CCC…
Added 6 mins ago
CO
Senior Engineer (Area Engineer)
City of Wichita
Wichita, KS
- $77,520 to $136,105 USD / year
…are delivered safely, accurately, and to City standards. The engineer coordinates construction activities, solves complex engineering challenges, and serves as a key connection between…
Added 6 mins ago
J
Senior Software Engineer
Jobot
Philadelphia, PA
- $150,000 to $200,000 USD / year
Fast growth tech firm hiring Senior Engineer with strong AI / 100% remote
Added 7 mins ago
Staff QA Engineer
Dexcom
San Diego
…capability, sampling plans, measurement system analysis, and data-driven decision-making using tools such as JMP and…
Added 7 mins ago
Senior Data Engineer, Data Platforms and Integrations
Global Partners
Newton, MA
Added 7 mins ago
Director of Engineering
Pennant Services, Inc.
Remote, United States
Own the technical direction of all digital products: service boundaries, data model, integration patterns, and the platform roadmap
Added 10 mins ago
IG
Sr. DevOps Engineer - GCP
Insight Global
Remote, United States
- From $68 USD / hour
- SQL or structured data-platform experience.
Added 10 mins ago
Sales Engineer, VisionLink Full Fleet Solutions
Westminster, CO · Chicago, IL · Peoria, IL · Irving, TX
…assets worldwide, our business and in the industries, we serve, data is generated continuously by Cat® equipment using the latest technology, advanced analytics, telematics and AI…
Added 11 mins ago
System Architecture Engineer
Modern Technology Solutions Inc
Hill AFB, UT · Ogden, UT · Hill AFB · Ogden
Modern Technology Solutions, Inc. (MTSI) is seeking a highly skilled System Architecture Engineer to support Intercontinental Ballistic Missile (ICBM) programs within the Air Force Nuclear…
Added 12 mins ago
Test Technician
Teledyne Defense Electronics, LLC
Miamisburg, OH
Prepares graphs, charts and tabulations of testing data, maintains testing data and analyzes data under guidance of an engineer;
Added 12 mins ago
Tableau Data Engineer
CACI, INC.-FEDERAL
Norco, CA
CACI is seeking a Data Engineer with Tableau experience to support the design, development, and maintenance of sophisticated software applications. The ideal candidate has hands-on…

Genea

IT Helpdesk Engineer

Irvine, CA, United States

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Job details

Experience: 3 to 6 years of experience in an IT support or helpdesk role.
Posting language: English
Posted: Nov 2, 2026

Original job description

The IT Helpdesk Engineer is responsible for following and supporting IT policies and providing comprehensive technical support to end users. This role involves assisting employees with a wide range of IT needs, ensuring smooth and efficient use of technology resources. The ideal candidate will possess a strong understanding of IT systems, including software, hardware, and networks, and the ability to diagnose and resolve both routine and complex issues. Excellent communication and interpersonal skills are essential to effectively support users and ensure adherence to IT best practices. This is a hybrid role with a mix of in-office and remote work.

Duties and Responsibilities:

User Support & Troubleshooting: Identify, troubleshoot, and resolve user system issues, ensuring minimal disruption to business operations.
Onboarding/Offboarding: Manage onboarding and offboarding workflows globally, ensuring seamless access and account setup.
Vendor Management: Collaborate with vendor contacts to resolve technical problems related to third-party equipment and software.
System Administration: Administer Microsoft 365 and manage Microsoft Entra ID integration, including automated provisioning and de-provisioning (SCIM) and SSO (SAML).
Asset Management: Maintain asset inventory, software license management, and asset tag auditing.
Mobile Device Management: Leverage MDM (Mobile Device Management) tools to streamline user experience and ensure secure device usage.
Network & Infrastructure: Support and troubleshoot consumer and business routers, switches, CCTV, and office access control systems.
Cloud Management: Manage cloud subscriptions and related IT resources.
Documentation & Reporting: Prepare and maintain documentation, records, and reports related to assigned systems, service requests, and project status.
Security Management: Support security measures, including spam filtering, antivirus solutions, and end-user security awareness.
Process Improvement: Identify recurring issues and help put fixes in place that improve user satisfaction.
Research & Innovation: Stay current on the company's existing tools and share tips that help users get more out of them.
AI & Automation: Use the company's existing AI tools and automation platforms to streamline routine helpdesk tasks and IT workflows. Help employees use these tools safely and effectively, and make sure their use follows company policies on security, data privacy and acceptable use.

Qualifications:

3 to 6 years of experience in an IT support or helpdesk role.
Proficiency in troubleshooting for Windows and Mac desktops and laptops.
Strong verbal and written communication skills for effective interaction in person, over the phone, and in documentation.
Customer service-oriented mindset with a passion for providing support.
Ability to work well within a team environment, being receptive to feedback and input.
Experience with Active Directory, Microsoft Entra ID, Group Policy, and Microsoft 365.
Ability to translate technical terminology into user-friendly language while maintaining confidence in resolving issues.
Familiarity with ITSM/ITIL best practices.
Experience working in a ticketing system
Experience with MDM tools and basic networking (DNS, DHCP, Wi-Fi troubleshooting).
Working knowledge of AI tools such as Claude, including how to apply them to everyday IT work and how to spot their limits and security risks.

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