Jobs in the United States

25+ jobs

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Added 2 mins ago
O
Lead Principal Application Software Engineer- Forward Deployed Engineer
Oracle
Helena, MT
- $104,600 to $264,100 USD / year
Oracle Customer Success Services (CSS) is seeking a Senior Principal Forward Deployed Engineer to lead the delivery of strategic AI and data transformation programs for Oracle's largest…
Added 2 mins ago
Genesys Cloud Access Management
Humana
Helena, MT
…integrity, security, and performance of the platform. The Genesys Engineer 2 supports identity and access management processes, audits, reporting, and remediation activities, and assists…
Added 2 mins ago
Software Test Engineer
WCG Clinical
Helena, MT
The Software Test Engineer is a member of the Quality Engineering team, responsible for supporting the testing, validation and delivery of WCG namedproducts and systems.The role applies…
Added 9 mins ago
Solutions Engineer
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Solutions Engineer based in United States.
Added 9 mins ago
J
Senior Software Engineer (Palantir Foundry)
Jobgether
Remote, United States
- $143,824 to $179,780 USD / year
…and next steps. Our partner is looking for a Senior Software Engineer (Palantir Foundry) based in the United…
Added 9 mins ago
Senior Sales Enablement Manager
Jobgether
Remote, United States
Nice to have: Previous experience as a quota-carrying Account Executive or Sales Engineer in cybersecurity.
Added 9 mins ago
Principal Engineer, Agentic AI
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Principal Engineer, Agentic AI based in the United States .
Added 17 mins ago
Senior Network Engineer - TS/SCI Clearance
CDW Government, LLC
Remote, United States
The Senior Network Engineer will support mission-critical network infrastructure within a secure federal environment. This role requires an active TS/SCI clearance and is focused on the…
Added 21 mins ago
Director of Geotechnical Engineering
Exodigo
Remote, United States
The ideal candidate is an experienced geotechnical engineer with strong industry relationships and expertise in complex civil infrastructure, particularly tunnels, bridges, and…
Added 21 mins ago
Director of Geotechnical Engineering
Exodigo
Remote, United States
The ideal candidate is an experienced geotechnical engineer with strong industry relationships and expertise in complex civil infrastructure, particularly tunnels, bridges, and…
Added 31 mins ago
Architectural Engineer
Vertiv
Pelzer, SC
Serve as Architectural Engineer (AE) to provide conceptual and detailed design of building architecture in post sales stage.
Added 32 mins ago
Product Deployment Engineer, gTech Ads, Consumer Goods and Entertainment YouTube+
YouTube
New York, NY · Chicago, IL · Los Angeles, CA
Added 32 mins ago
Software Engineering Manager II, YouTube
YouTube
Mountain View, CA
Like Google's own ambitions, the work of a Software Engineer goes beyond just Search. Software Engineering Managers have not only the technical expertise to take on and provide technical…
Added 32 mins ago
Silicon Validation Product Engineer, Google Cloud
Google
Sunnyvale, CA
Added 42 mins ago
Associate Human Factors Engineer/Human Factors Engineer
CORP-Corporate Office
United States
Northrop Grumman Aeronautics Systems has an opening for a Human Factors Engineer to join our team of qualified, diverse individuals. This position is located in Melbourne, Florida.
Added 42 mins ago
Sr. Principal System Engineer - NATO IFC Lead
CORP-Corporate Office
United States
Northrop Grumman Aeronautics Systems has an opening for a Senior Principal Systems Engineer to join our team of qualified, diverse individuals within our Systems Engineering organization,…
Added 42 mins ago
Software Engineer - AI Tooling Infrastructure
Jobgether
Remote, United States
…applications and next steps. Our partner is looking for a Software Engineer – AI Tooling Infrastructure based in United…
Added 42 mins ago
J
Senior/Staff DevOps Engineer, Federal
Jobgether
Remote, United States
- $180,000 to $240,000 USD / year
…next steps. Our partner is looking for a Senior/Staff DevOps Engineer, Federal based in United…
Added 42 mins ago
Machine Learning Engineer, Perception
Jobgether
Remote, United States
…and next steps. Our partner is looking for a Machine Learning Engineer, Perception based in United…
Added 48 mins ago
Software Engineer (Multiple openings) in Irving, TX.
U.S. Bank
Irving, TX
U.S. Bank is seeking a full-time Software Engineer (Multiple openings) in Irving, TX.
Added 52 mins ago
Senior Mission Operations Engineer
Blue Origin Personnel, LLC
Reston, VA · Denver, CO
As a Senior Mission Operations Engineer, you will serve as the Mission Operations Lead for a deep space mission that will cruise to Mars, insert into orbit, and then serve for years as a…
Added 52 mins ago
MK1-Avionics Harness Design Engineer II
Blue Origin Personnel, LLC
Space Coast, FL
Create 3D routed harness data files utilizing Creo (Pro/Engineer) Cabling
Added 52 mins ago
MK1-Avionics Harness Design Engineer II
Blue Origin Personnel, LLC
Space Coast, FL
Create 3D routed harness data files utilizing Creo (Pro/Engineer) Cabling
Added 53 mins ago
Lead Platform Engineer
The Guardian Life Insurance Company of America
NY
We are looking for a Lead Platform Engineer to improve the engineering experience across Guardian by identifying opportunities, partnering with engineering teams, and delivering reusable…
Added 53 mins ago
Test Equipment Engineer
Nissan North America, Inc. (NNA)
Farmington Hills, MI
We are currently seeking a Test Equipment Engineer to join our R&D team in Farmington Hills, Michigan.

Genea

IT Helpdesk Engineer

Irvine, CA, United States

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Job details

Experience: 3 to 6 years of experience in an IT support or helpdesk role.
Posting language: English
Posted: Nov 2, 2026

Original job description

The IT Helpdesk Engineer is responsible for following and supporting IT policies and providing comprehensive technical support to end users. This role involves assisting employees with a wide range of IT needs, ensuring smooth and efficient use of technology resources. The ideal candidate will possess a strong understanding of IT systems, including software, hardware, and networks, and the ability to diagnose and resolve both routine and complex issues. Excellent communication and interpersonal skills are essential to effectively support users and ensure adherence to IT best practices. This is a hybrid role with a mix of in-office and remote work.

Duties and Responsibilities:

User Support & Troubleshooting: Identify, troubleshoot, and resolve user system issues, ensuring minimal disruption to business operations.
Onboarding/Offboarding: Manage onboarding and offboarding workflows globally, ensuring seamless access and account setup.
Vendor Management: Collaborate with vendor contacts to resolve technical problems related to third-party equipment and software.
System Administration: Administer Microsoft 365 and manage Microsoft Entra ID integration, including automated provisioning and de-provisioning (SCIM) and SSO (SAML).
Asset Management: Maintain asset inventory, software license management, and asset tag auditing.
Mobile Device Management: Leverage MDM (Mobile Device Management) tools to streamline user experience and ensure secure device usage.
Network & Infrastructure: Support and troubleshoot consumer and business routers, switches, CCTV, and office access control systems.
Cloud Management: Manage cloud subscriptions and related IT resources.
Documentation & Reporting: Prepare and maintain documentation, records, and reports related to assigned systems, service requests, and project status.
Security Management: Support security measures, including spam filtering, antivirus solutions, and end-user security awareness.
Process Improvement: Identify recurring issues and help put fixes in place that improve user satisfaction.
Research & Innovation: Stay current on the company's existing tools and share tips that help users get more out of them.
AI & Automation: Use the company's existing AI tools and automation platforms to streamline routine helpdesk tasks and IT workflows. Help employees use these tools safely and effectively, and make sure their use follows company policies on security, data privacy and acceptable use.

Qualifications:

3 to 6 years of experience in an IT support or helpdesk role.
Proficiency in troubleshooting for Windows and Mac desktops and laptops.
Strong verbal and written communication skills for effective interaction in person, over the phone, and in documentation.
Customer service-oriented mindset with a passion for providing support.
Ability to work well within a team environment, being receptive to feedback and input.
Experience with Active Directory, Microsoft Entra ID, Group Policy, and Microsoft 365.
Ability to translate technical terminology into user-friendly language while maintaining confidence in resolving issues.
Familiarity with ITSM/ITIL best practices.
Experience working in a ticketing system
Experience with MDM tools and basic networking (DNS, DHCP, Wi-Fi troubleshooting).
Working knowledge of AI tools such as Claude, including how to apply them to everyday IT work and how to spot their limits and security risks.

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