Jobs in the United States

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Added 2 mins ago
Vice President, Product and Solutions Engineering
Zeta
Remote, United States
Reach the depth of the teams that build it: modules, APIs, low-code extension points, events, data model, and deployment, each used yourself the way a customer or engineer would
Added 8 mins ago
Linux Infrastructure Engineer (Bare Metal, Storage & AI Factory Infrastructure)
Uvation
Las Vegas, NV
This is not a DevOps-focused role. We already have a dedicated DevOps team and are looking for an engineer with extensive hands-on experience in Bare Metal as a Service (BMaaS), GPU…
Added 17 mins ago
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Mechanical Engineer
Actalent
North Canton, OH
- $40 to $45 USD / hour
Job Title: Associate Application Engineer, Intermediate (Mechanical Engineering)Job DescriptionThe Associate Application Engineer, Intermediate serves as a key technical expert who connects…
Added 20 mins ago
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Principal Engineer, New Products
PetDesk
Remote, United States
- $180,000 to $200,000 USD / year
The Principal Engineer, New Products is a senior technical leadership role that owns the system design vision for a new business line. This person sets the architecture, translates business…
Added 22 mins ago
Senior Infrastructure Engineer
Hellyeah AI
San Francisco, CA
We are looking for a Senior Infrastructure Engineer to build the reliable, scalable foundation behind our AI workflows, advertising operations, and data systems.
Added 28 mins ago
Lead Engineer - Thermal Dynamics
GE Vernova
Greenville, SC
The Lead Engineer – Thermal Dynamics in the Aero-Thermal & Clearances Design (ATCD) team will execute thermal design and analysis activities for turbomachinery hardware and architectures…
Added 44 mins ago
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Tools And Automation Engineer
TEKsystems
Broomfield, CO
- $138,700 to $190,700 USD / year
Our client, a global technology leader in positioning, modeling, and data analytics solutions, is seeking a Tools & Automation Engineer to support the development, production, and testing…
Added 44 mins ago
DevOps Senior RF Systems Engineer
ViaSat, Inc.
Englewood, CO
Added 44 mins ago
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Software Engineer Full Stack / Backend II (Full-Time) - United States
Cisco
Boulder, CO
- Full-time
As a Software Engineer at Cisco, you will design and build software solutions that power Cisco's products and platforms. You will work end-to-end on everything from APIs and backend…
Added 44 mins ago
Machine Learning Engineer II
University Corporation for Atmospheric Research
Boulder, CO
2026-11-01 About the Role Great Opportunity! We are seeking a Machine Learning Engineer II.
Added 46 mins ago
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Senior Technical Writer
Kong
Remote, United States
- $130,000 to $148,000 USD / year
…upgrade the platform, set up auto-generated docs. We have a docs engineer that can help you turn your needs into real…
Added 51 mins ago
DDP [CVD] Technical Support Engineer - (E3)
Applied Materials, Inc
United States
…able to use a systematic approach to problem solving and use data driven troubleshooting and diagnostic…
Added 58 mins ago
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Ping SSO Engineer w. AI
AMERICAN CYBERSYSTEM
Denver, CO
- $65 to $70 USD / hour
A client of Innova Solutions is immediately hiring for a Ping SSO Engineer.
Added 1 hour ago
Senior Software Engineer, AI/ML, Geo and Gemini App
Google
New York, NY
…distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is…
Added 1 hour ago
Computer Vision & MLOps Engineer
Artidis
Houston, TX
…nanotechnology platform for rapid tissue analysis with a holistic data solution, Artidis® accelerates drug discovery, tissue engineering, and personalized treatment. Artidis® focuses its…
Added 1 hour ago
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QA Engineer/Developer
Jobgether
Remote, United States
- $80,000 to $98,000 USD / year
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a QA Engineer/Developer based in the United States.
Added 1 hour ago
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Mechanical Assembly III #6158
Aerotek
Memphis, TN
- $23.32 USD / hour
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Added 1 hour ago
Mechanical Design Engineer Stf - E4
Lockheed Martin
Littleton, CO · Littleton
…functions; analyzes engineering sketches, specifications and related data, and drawings to determine design factors such as size, shape, and arrangement of parts; oversees the construction…
Added 1 hour ago
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Accounting & Administrative Coordinator
Eureka Robotics
Atlanta, GA
- $45,000 to $55,000 USD / year
Provide timesheet data to support project costing/budgeting
Added 1 hour ago
Sr. Software Engineer, Falcon NG-SIEM, FrontTier Expansions (Hybrid)
CrowdStrike, Inc.
Austin, TX
CrowdStrike is seeking a Senior Software Engineer to help design and build the software systems that power our global LogScale/NG-SIEM infrastructure footprint. The FrontTier Expansions…
Added 1 hour ago
Sr. Engineer - Cloud (Remote)
CrowdStrike, Inc.
Remote, United States
Practical experience building web services and data pipelines at scale
Added 1 hour ago
Engineer III - Cloud (Remote)
CrowdStrike, Inc.
Remote, United States
Practical experience building web services and data pipelines
Added 1 hour ago
CrowdStrike Platform Resident Consultant- Government
CrowdStrike, Inc.
Remote, United States
Utilize and engineer native and 3rd party software deployment technologies
Added 1 hour ago
Sr. Platform Engineer - Kubernetes (Remote)
CrowdStrike, Inc.
Remote, United States
CrowdStrike is hiring for a Sr. Platform Engineer to help with continued global expansion of the Falcon platform. We are looking for a highly technical, hands-on Engineer with experience…
Added 1 hour ago
Front End Engineer II (Remote)
CrowdStrike, Inc.
Remote, United States
CrowdStrike is seeking a front-end engineer for our Advanced Research team. You'll need to be a self starter who can manage and work across more than one project at a time while building…

Genea

IT Helpdesk Engineer

Irvine, CA, United States

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Job details

Experience: 3 to 6 years of experience in an IT support or helpdesk role.
Posting language: English
Posted: Nov 2, 2026

Original job description

The IT Helpdesk Engineer is responsible for following and supporting IT policies and providing comprehensive technical support to end users. This role involves assisting employees with a wide range of IT needs, ensuring smooth and efficient use of technology resources. The ideal candidate will possess a strong understanding of IT systems, including software, hardware, and networks, and the ability to diagnose and resolve both routine and complex issues. Excellent communication and interpersonal skills are essential to effectively support users and ensure adherence to IT best practices. This is a hybrid role with a mix of in-office and remote work.

Duties and Responsibilities:

User Support & Troubleshooting: Identify, troubleshoot, and resolve user system issues, ensuring minimal disruption to business operations.
Onboarding/Offboarding: Manage onboarding and offboarding workflows globally, ensuring seamless access and account setup.
Vendor Management: Collaborate with vendor contacts to resolve technical problems related to third-party equipment and software.
System Administration: Administer Microsoft 365 and manage Microsoft Entra ID integration, including automated provisioning and de-provisioning (SCIM) and SSO (SAML).
Asset Management: Maintain asset inventory, software license management, and asset tag auditing.
Mobile Device Management: Leverage MDM (Mobile Device Management) tools to streamline user experience and ensure secure device usage.
Network & Infrastructure: Support and troubleshoot consumer and business routers, switches, CCTV, and office access control systems.
Cloud Management: Manage cloud subscriptions and related IT resources.
Documentation & Reporting: Prepare and maintain documentation, records, and reports related to assigned systems, service requests, and project status.
Security Management: Support security measures, including spam filtering, antivirus solutions, and end-user security awareness.
Process Improvement: Identify recurring issues and help put fixes in place that improve user satisfaction.
Research & Innovation: Stay current on the company's existing tools and share tips that help users get more out of them.
AI & Automation: Use the company's existing AI tools and automation platforms to streamline routine helpdesk tasks and IT workflows. Help employees use these tools safely and effectively, and make sure their use follows company policies on security, data privacy and acceptable use.

Qualifications:

3 to 6 years of experience in an IT support or helpdesk role.
Proficiency in troubleshooting for Windows and Mac desktops and laptops.
Strong verbal and written communication skills for effective interaction in person, over the phone, and in documentation.
Customer service-oriented mindset with a passion for providing support.
Ability to work well within a team environment, being receptive to feedback and input.
Experience with Active Directory, Microsoft Entra ID, Group Policy, and Microsoft 365.
Ability to translate technical terminology into user-friendly language while maintaining confidence in resolving issues.
Familiarity with ITSM/ITIL best practices.
Experience working in a ticketing system
Experience with MDM tools and basic networking (DNS, DHCP, Wi-Fi troubleshooting).
Working knowledge of AI tools such as Claude, including how to apply them to everyday IT work and how to spot their limits and security risks.

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