Archived listing. The details below describe a past opening.
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- To ensure the timely and accurate processing of Cash Application related tasks and driving research and resolution to customer Accounts Receivable related inquiries. This position will support policies and processes that ensure that the financial and service deliverables are achieved in accordance with group deliverables and business key performance indicators. Essential Functions
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Facilitate the timely and accurate posting of customer payments to the proper accounts by management of a high volume and diverse payment portfolio in accordance with corporate policies and procedures.
- Assist in facilitating and maintaining a collaborative, service focused relationship with the Account Services team, location representatives, and customers to ensure the thorough and timely research and resolution of financial questions or issues pertaining to customer accounts
- Facilitate the timely, thorough and accurate completion of fiscal month end, quarter end and year end cash application related deliverables
- Drive or participate in cash application or AR related continuous improvement initiatives and projects as defined by the team or requested by management
- Drive the preparation and delivery of individual or group training related to the cash application process or software / systems that support the cash applications process
- Identify and implement improvements to departmental procedures for Cash Application and related Account Services tasks and processes
- Ensure daily and monthly compliance with corporate cash and account reconciliation requirements
- Ensure the review, research and resolution of any errors or adjustments required to customer payments or the overall customer account history
- Perform other duties as assigned
Position Requirements
- High School Diploma or GED
- 3-5 years of relevant experience required in high volume settings
- Above average communication, interpersonal and customer service skills
- Dependable with an ability to work independently as well as within a team-oriented environment
- Mathematical aptitude and ability required
- Organizational and numerical skills
8-4:30 or 8:30-5 are the scheduled hours in office in Cannon Falls