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CASE MANAGEMENT SUPERVISOR
City of New York
New York City, NY
Under the direction of the Associate Benefits Opportunity Specialist II, the Associate Benefits Opportunity Specialist I (ABOS I) is responsible for supervising a team of BOS staff, who…
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Product Manager
City of New York
Brooklyn, NY
2. An associate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization,…
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Director of Housing Retention and Stabilization for the Division of Housing Stability
City of New York
New York City, NY
The Department of Housing Preservation and Development (HPD) oversees housing standards across all 3.7 million homes in New York City.
Added 1 min ago
Personal Shopper, Lead
C&S Wholesale Grocers, Inc.
Marshall, MI
This role is responsible to lead the eCommerce process of receiving grocery orders from customers online, ensuring orders are picked, properly bagged and stored (refrigerator/freezer as…
Added 1 min ago
Cashier
C&S Wholesale Grocers, Inc.
Williamston, MI
Process financial transactions including, but not limited to; cash, checks, credit cards, food stamps, WIC, loyalty cards, gift certificates, rain checks, voids, and coupons accurately and…
Added 1 min ago
Barista
C&S Wholesale Grocers, Inc.
Williamston, MI
Operate cash register to itemize customer purchases and process payments including, but not limited to; cash, checks, credit cards, gift certificates, coupons, etc.
Added 1 min ago
OR
Wireless Retail Sales Associate - W1798
OSL Retail Services
CARO, MI
- $17 USD / hour
Benefit from sales incentives, career development opportunities, and an employee referral program.
Added 2 mins ago
Product Designer
EJ
East Jordan, MI
Location:This position is located at our Product Development Office in East Jordan, Michigan.
Added 2 mins ago
Barista
C&S Wholesale Grocers, Inc.
Caledonia, MI
Operate cash register to itemize customer purchases and process payments including, but not limited to; cash, checks, credit cards, gift certificates, coupons, etc.
Added 2 mins ago
Senior Quality Engineer - Aerospace & Defense Manufacturing
Moseley Technical Services, Inc.
Lapeer, MI
…supporting aerospace and defense manufacturing, new product development, production launches, and continuous process improvement. This role requires experience with AS9100 quality…
Added 2 mins ago
SS
Funeral Service Assistant (part-time)
SCI Shared Resources, LLC
Madison Heights, MI
- Part-time
…leave and baby bonding (maternity & paternity) plans. Career development is an important focus, supported by tuition reimbursement, professional training and discounted university rates.…
Added 2 mins ago
Registered Nurse - Community Care Coordinator
Veterans Affairs, Veterans Health Administration
Iron Mountain, MI
Added 2 mins ago
Registered Nurse- Outpatient Mental Health (Education Debt Repayment)
Veterans Affairs, Veterans Health Administration
Wyoming, MI
Added 2 mins ago
Wealth Management Client Associate
Bank of America
Grand Blanc, MI
Merrill is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an…
Added 2 mins ago
SS
Transfer Specialist (part-time)
SCI Shared Resources, LLC
Clinton Township, MI
- Part-time
…leave and baby bonding (maternity & paternity) plans. Career development is an important focus, supported by tuition reimbursement, professional training and discounted university rates.…
Added 2 mins ago
TM Sales Associate I
Fifth Third Bank, N.A.
Farmington Hills, MI
The Treasury Management Sales Associate I (TMSA I) is a member of the Treasury Management Sales Support team responsible for partnering with Treasury Management Officers (TMOs) to support…
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Treasury Mgmt Sales Associate Team Lead
Fifth Third Bank, N.A.
Farmington Hills, MI
The Treasury Management Sales Associate Team Lead is responsible for leading a team of Treasury Management Sales Associates who provide day-to-day support to Treasury Management Officers…
Added 2 mins ago
Registered Wealth Management Client Associate
Bank of America
Auburn Hills, MI
Merrill is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an…
Added 2 mins ago
Registered Nurse
Veterans Affairs, Veterans Health Administration
Battle Creek, MI
Added 2 mins ago
Prin Renewables Engineer
Consumers Energy
JACKSON, MI
…for the operation and maintenance of existing plants, and the development of new methods to improve plant efficiency and designing individual components to oversee the entire process of…
Added 2 mins ago
Registered Wealth Management Client Associate
Bank of America
Dearborn, MI
Merrill is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an…
Added 2 mins ago
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Retail Stocking Team Supervisor - Full-Time
Burlington
GRAND RAPIDS, MI
- $15.73 to $17.73 USD / hour
- Full-time
You will enjoy a competitive wage, flexible hours, and an associate discount. Burlington's benefits package includes medical, dental, and vision coverage including life and disability…
Added 2 mins ago
PR
Residency Program Administrator Residency Support Full Time
Pine Rest Christian Mental Health Services
Grand Rapids, MI
- Full-time
…fundamental knowledge in conjunction with the Program Director(s), Associate Program Director(s), and GME Manager. With intermittent supervision, organizes, coordinates, implements and…
Added 2 mins ago
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Oracle Fusion Manufacturing Senior Manager - Pharmaceutical
Accenture
Detroit, MI
- $122,700 to $302,400 USD / year
…the future and bring it to life using design thinking, agile development methodologies, and new smart tech like IoT, automation, and AI. We even built our own platform, myConcerto, that…
Added 2 mins ago
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Threat Informed Defense Senior Manager
Accenture
Detroit, MI
- $132,500 to $338,300 USD / year
Telemetry pipeline integration and threat hunt program development across EDR, network, identity, cloud, and OT data sources.

GE Renewables Grid LLC

Customer Care Supervisor

United States

$91,700 to $152,700 USD / year

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Job details

Pay: $91,700 to $152,700 USD / year
Apply by: Nov 12, 2026
Experience: Minimum of 12 years of experience in the dead tank circuit breaker industry, working in customer service and project management.
Posting language: English
Posted: Nov 4, 2026

Original job description

Job Description Summary The Customer Care Supervisor for Dead Tank Circuit Breakers will lead a high-performing team dedicated to providing world-class technical and logistical support to our utility and industrial customers. In this role, you will act as the primary point of contact for complex field service inquiries, warranty claims, and spare parts coordination, ensuring that GE Vernova’s commitment to safety, quality, and reliability is maintained throughout the product lifecycle.

Job Description

Roles and Responsibilities

Supervise, mentor, and develop a team of customer service representatives and technical coordinators by defining clear KPIs, providing continuous feedback, conducting performance reviews, and creating individual development plans.
Oversee the end-to-end customer experience, including responding to inquiries regarding breaker operation, maintenance schedules, and technical troubleshooting.
Manage the workflow for on-site service dispatches, ensuring that field engineers are equipped with necessary documentation and technical support for Dead Tank Circuit Breaker (DTCB) installations and repairs.
Serve as the escalation point for complex customer issues, facilitating collaboration between engineering, manufacturing, and supply chain departments to provide timely resolutions.
Analyze service data and customer feedback to identify trends in equipment performance, driving internal process improvements and proactive customer communication.
Ensure all service activities adhere to rigorous safety standards, regulatory requirements, and internal quality management protocols.
Conduct root cause analyses for complex customer issues to prevent future occurrences and drive continuous improvement.

Required Qualifications

Associate's degree in a technical field.
Minimum of 12 years of experience in the dead tank circuit breaker industry, working in customer service and project management.
Familiarity with high-voltage switchgear, assembly, function, operation, and quality processes specifically involving Dead Tank Circuit Breakers.
Experience with complaint management systems (e.g., Salesforce) and ERP software (e.g., SAP) for tracking service requests and inventory, supported by exceptional communication and problem-solving skills.

Desired Characteristics

Customer-centric mindset with a passion for advocacy and building long-term relationships with utility partners.
Demonstrated leadership experience in managing diverse teams and fostering a culture of accountability and innovation.
Resilience and the ability to maintain professional composure and focus during critical outages or service emergencies.

The base pay range for this position is $91,700-152,700 USD Annual. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set. This position is also eligible for a 10% performance bonus/variable incentive compensation/equity.

*The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas.

Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness.

General Electric Company, Ropcor, Inc., their successors, and in some cases their affiliates, each sponsor certain employee benefit plans or programs (i.e., is a “Sponsor”). Each Sponsor reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor’s welfare benefit plan or program. This document does not create a contract of employment with any individual.

Additional Information GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

Relocation Assistance Provided: No

For candidates applying to a U.S. based position, the pay range for this position is between $91,700.00 and $152,700.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set.

Bonus eligibility: discretionary annual bonus.

This posting is expected to remain open for at least seven days after it was posted on November 04, 2026.

Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off.

GE Vernova Inc. or its affiliates (collectively or individually, “GE Vernova”) sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any individual.

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