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Added 5 mins ago
ME
AI Governance Engineer
MISO Energy
Carmel, IN
- $173,000 to $198,000 USD / year
…and standards. The ideal candidate brings experience in AI engineering, software development, data engineering, or related disciplines, along with a collaborative, hands-on approach to…
Added 6 mins ago
Platform Engineer - Remote
SitusAMC
Indianapolis, IN
This highly visible role partners with engineering, DevOps, Agile delivery, security, infrastructure, architecture, compliance, and business stakeholders. The role also leads the Azure…
Added 6 mins ago
UI Software Developer - .Net - Remote
SitusAMC
Indianapolis, IN
This role will play a key role in designing, developing, and maintaining high-quality software applications. This role will collaborate with cross-functional teams to deliver robust and…
Added 20 mins ago
UI Software Developer - .Net - Remote
SitusAMC
Montgomery, AL
This role will play a key role in designing, developing, and maintaining high-quality software applications. This role will collaborate with cross-functional teams to deliver robust and…
Added 20 mins ago
Platform Engineer - Remote
SitusAMC
Montgomery, AL
This highly visible role partners with engineering, DevOps, Agile delivery, security, infrastructure, architecture, compliance, and business stakeholders. The role also leads the Azure…
Added 38 mins ago
UEV Electrical/Software Integration Program Management
Ford Motor Company
Allen Park, MI
Coordinate cross-functional resolution of integration risks, open issues, decisions, and action items among Electrical, Software, Systems Engineering, Validation, Manufacturing, Purchasing,…
Added 39 mins ago
Sr Prin Security Engineer
Consumers Energy
JACKSON, MI
…Identity Services, Automation, Network Security Services, Security Engineering, Application Security and Penetration Testing, and Vulnerability Management, to improve visibility, detection,…
Added 39 mins ago
Senior Software Engineer – Full Stack (Python, React, GCP)
HTC Global Services Inc
Dearborn, MI
Apply modern software engineering practices, including test-driven development, continuous integration, and continuous delivery.
Added 1 hour ago
DNU Architect - Application Development Microsoft N 4D
Genpact LLC
521 Fifth Avenue, NY
Bachelors - Computer Engineering, Bachelors - Computer Science, Bachelors - Information Technology, Masters - Software Engineering
Added 1 hour ago
FT
Associate Software Engineer - Full Stack Developer
Franklin Templeton
Baltimore, MD
- $100,400 to $118,200 USD / year
…and reusable platform capabilities using AWS, Azure, modern software engineering practices, CI/CD automation, and AI-assisted development. We partner with application development, data,…
Added 2 hours ago
Project Manager (IT-IA-IM Prog/Proj Mgr II) (Government)
AT&T Technical Services Company, Inc.
Remote, United States
…standard workflows and organizational processes, supporting engineering review boards and ensuring compliance with operational…
Added 3 hours ago
IS
Systems Administrator
Infinity Systems Engineering
Colorado Springs, CO
- $40 to $50 USD / hour
…network infrastructure. The role involves installing hardware and software, managing network services, ensuring system performance and security, and providing technical support to internal…
Added 3 hours ago
O
Senior Network Developer
Oracle
Seattle, WA · Nashville, TN · Redwood City, CA · Santa Clara, CA · Reston, VA
- $91,400 to $187,000 USD / year
The mission of our Network Development Engineering team is to provide services that allow our customers to drive operational excellence in OCI networks at scale. Our customers want…
Added 3 hours ago
Sr Analyst, Workforce Management Insights
AB3 Nationwide Life and Annuity Insurance Co
OH
This position will be hired on a SuccessFlex basis. The hired associate must reside within 35 miles of the following location(s):
Added 4 hours ago
J
Associate Product Manager – AI & Voice Technology
Jobgether
Remote, United States
- $65,000 to $90,000 USD / year
…applications and next steps. Our partner is looking for an Associate Product Manager – AI & Voice Technology based in the United…
Added 4 hours ago
APTD_SWA S5 Manufacturing Technician
Intel
Phoenix, AZ
Collaborate closely with Module Engineering to execute critical experiments, implement hardware/software configuration changes, and support data collection.
Added 4 hours ago
Sr. Metrology Technician
Trinzic
Phoenix, AZ
High school diploma with 10+ years of relevant experience, or an associate degree in Engineering Technology or a related field with 7+ years of relevant experience.
Added 4 hours ago
APTD_SWA S5 Manufacturing Technician
Intel Corporation
Phoenix, AZ
Collaborate closely with Module Engineering to execute critical experiments, implement hardware/software configuration changes, and support data collection.
Added 4 hours ago
CO
ITS Network Manager (Senior IT Systems Specialist)- Street Transportation Department
City of Phoenix
AZ
- $99,736 to $133,660.8 USD / year
…Department. The ITS Network Manager will report the Traffic Engineering…
Added 4 hours ago
Information Technology Analyst II- Planning and Development (Civil Service)
City of Dallas
United States
…requiring the integration of mainframe and computer hardware and software systems to provide solutions to management…
Added 4 hours ago
Associate III, Electromechanical Technical Support - OEE (Monday - Friday, 8:00 AM EST - 2:30 PM EST)
Alcon Research, LLC. Company
Johns Creek, GA · Duluth, GA
The Associate III, Electromechanical Technical Support – OEE (Science/Tech/Engineering Path) is responsible for supporting complex electromechanical systems within a manufacturing…
Added 4 hours ago
Junior Network Administrator, Analyst, Tewksbury, MA ONSITE
RTX
United States
Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. We deliver…
Added 4 hours ago
Industrial & Process Engineering Digital Technology Leader, Associate Director, Remote with Travel
RTX
Remote, United States
Hands-on experience with data engineering, business intelligence tools, and advanced planning software.
Added 5 hours ago
Associate AI Engineer
Core VC
Los Angeles, CA
…what we test, and what we learn from it. Your job is to build software that helps us find those founders earlier, understand them better, make better investment decisions, and support them…
Added 5 hours ago
AM
Test Technician 2 - 2nd Shift
Anord Mardix (USA) Inc
VA
- $23.56 to $31.8 USD / hour
Reporting to the Operations Engineering Manager, the Test Technician 2 role will support the continued testing & troubleshooting of Power Distribution Equipment and related components with…

GE Renewables Grid LLC

Customer Care Supervisor

United States

$91,700 to $152,700 USD / year

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Job details

Pay: $91,700 to $152,700 USD / year
Apply by: Nov 12, 2026
Experience: Minimum of 12 years of experience in the dead tank circuit breaker industry, working in customer service and project management.
Posting language: English
Posted: Nov 4, 2026

Original job description

Job Description Summary The Customer Care Supervisor for Dead Tank Circuit Breakers will lead a high-performing team dedicated to providing world-class technical and logistical support to our utility and industrial customers. In this role, you will act as the primary point of contact for complex field service inquiries, warranty claims, and spare parts coordination, ensuring that GE Vernova’s commitment to safety, quality, and reliability is maintained throughout the product lifecycle.

Job Description

Roles and Responsibilities

Supervise, mentor, and develop a team of customer service representatives and technical coordinators by defining clear KPIs, providing continuous feedback, conducting performance reviews, and creating individual development plans.
Oversee the end-to-end customer experience, including responding to inquiries regarding breaker operation, maintenance schedules, and technical troubleshooting.
Manage the workflow for on-site service dispatches, ensuring that field engineers are equipped with necessary documentation and technical support for Dead Tank Circuit Breaker (DTCB) installations and repairs.
Serve as the escalation point for complex customer issues, facilitating collaboration between engineering, manufacturing, and supply chain departments to provide timely resolutions.
Analyze service data and customer feedback to identify trends in equipment performance, driving internal process improvements and proactive customer communication.
Ensure all service activities adhere to rigorous safety standards, regulatory requirements, and internal quality management protocols.
Conduct root cause analyses for complex customer issues to prevent future occurrences and drive continuous improvement.

Required Qualifications

Associate's degree in a technical field.
Minimum of 12 years of experience in the dead tank circuit breaker industry, working in customer service and project management.
Familiarity with high-voltage switchgear, assembly, function, operation, and quality processes specifically involving Dead Tank Circuit Breakers.
Experience with complaint management systems (e.g., Salesforce) and ERP software (e.g., SAP) for tracking service requests and inventory, supported by exceptional communication and problem-solving skills.

Desired Characteristics

Customer-centric mindset with a passion for advocacy and building long-term relationships with utility partners.
Demonstrated leadership experience in managing diverse teams and fostering a culture of accountability and innovation.
Resilience and the ability to maintain professional composure and focus during critical outages or service emergencies.

The base pay range for this position is $91,700-152,700 USD Annual. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set. This position is also eligible for a 10% performance bonus/variable incentive compensation/equity.

*The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas.

Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness.

General Electric Company, Ropcor, Inc., their successors, and in some cases their affiliates, each sponsor certain employee benefit plans or programs (i.e., is a “Sponsor”). Each Sponsor reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor’s welfare benefit plan or program. This document does not create a contract of employment with any individual.

Additional Information GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

Relocation Assistance Provided: No

For candidates applying to a U.S. based position, the pay range for this position is between $91,700.00 and $152,700.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set.

Bonus eligibility: discretionary annual bonus.

This posting is expected to remain open for at least seven days after it was posted on November 04, 2026.

Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off.

GE Vernova Inc. or its affiliates (collectively or individually, “GE Vernova”) sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any individual.

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