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Professional Services Operations Manager
Jobgether
Remote, United States
- $125,000 to $130,000 USD / year
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Added 7 mins ago
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Maintenance Technician
THE PROPERTY MANAGEMENT COMPANY INC
Denver, CO · Commerce City, CO · Broomfield, CO · Thornton, CO · Colorado Springs, CO
- $22.55 to $37.59 USD / hour
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Site Manager, Maui
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- $165,000 to $200,000 USD / year
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Site Manager
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AVIATION RESOURCE MANAGEMENT SPECIALIST
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NVIDIA USA
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NVIDIA's GPU Software team seeks a skilled and experienced technical program manager to help deliver on NVIDIA's inspiring product roadmap! The software produced by this team include…
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Senior Manager, Data Collections Operations
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Cambridge, MA
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Every capability our robots learn starts with data. The Senior Manager, Data Collection Operations leads the team that produces it, on real robots, in simulation, and through egocentric…

GD Information Technology, Inc.

Technical Service Delivery / Project Manager - TS/SCI with Polygraph

United States

On-site

The likely salary range for this position is $153,000 - $207,000.

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Job details

Pay: The likely salary range for this position is $153,000 - $207,000.
Workplace: On-site
Posting language: English
Posted: Oct 29, 2026

Original job description

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

Top Secret SCI + Polygraph

Clearance Level Must Be Able to Obtain:

Top Secret SCI + Polygraph

Public Trust/Other Required:

None

Job Family:

Program Delivery and Execution

Job Qualifications:

Skills:

Information Technology (IT) Projects, Project Management, Requirements AnalysisCertifications:

NoneExperience:

10 + years of related experienceUS Citizenship Required:

Yes

Job Description:

The Senior IT Project Manager will own the integrated delivery plan, execution cadence, dependency and critical-path visibility, resource-conflict resolution, governance-stage readiness, and transparent customer reporting for assigned projects.

Key Responsibilities:

Lead multiple concurrent cloud/M365, identity, EUC/VDI, AI, data, application, observability, automation, cybersecurity, network, ServiceNow, and service-improvement projects from approved intake through deployment and operational acceptance.
Translate approved requirements, architectures, and delivery objectives into integrated work breakdown structures, schedules, milestones, dependencies, owners, resource assumptions, decision points, and measurable completion criteria.
Build and maintain an integrated master schedule or equivalent authoritative plan showing critical and near-critical paths, cross-project dependencies, resource loading, external constraints, governance gates, and forecast dates.
Prioritize and sequence work using mission value, Government commitments, urgency, technical dependencies, risk reduction, resource capacity, security/ATO lead time, maintenance windows, procurement, and operational impact.
Control work in progress and identify harmful multitasking, context switching, over-allocation, and false parallelism; recommend explicit scope, schedule, resource, or priority trade-offs when demand exceeds capacity.
Resolve shared-SME and shared-environment conflicts across architecture, engineering, Security, Service Operations, test, vendors; document decisions, impacts, owners, and escalation deadlines.
Maintain disciplined controls across all project elements, with clear aging, impacts, triggers, ownership, deadlines, mitigation, and escalation.
Facilitate integrated planning sessions, technical delivery reviews, risk reviews, schedule challenge sessions, production-readiness reviews, cutover coordination, recovery sessions, and after-action reviews.
Apply predictive, Agile, and hybrid delivery methods appropriately while preserving an honest integrated forecast, architecture/security gates, configuration control, acceptance criteria, and operational readiness.
Coordinate with Government stakeholders, product and requirements owners, architects, engineers, Security, Service Operations, Program Operations, finance, contracts, vendors, and subcontractors maintaining decision authority.
Plan for procurement, licensing, environment access, data/model transfer, ATO/RMF activities, vendor dependencies, lab and test capacity, maintenance windows, change approvals, training, communications, and sustainment
Manage scope, schedule, cost, quality, risk, and benefits; detect variance early; develop recovery options; re-baseline through authorized change control; preserve the history and rationale of commitments.
Ensure deployments have validated requirements and acceptance criteria, tested implementation, security and operational approvals, monitoring, rollback, documentation, knowledge transfer, support ownership, and post-deployment verification.
Coach workstream leads and team members

Required Qualifications:

Education: Bachelor's degree in Information Technology, Computer Science, Engineering, Management Information Systems, Business, or related field, or approved equivalent experience.
Location: On-site
Clearance: TS/SCI with Polygraph
10+ years of progressively responsible IT project management, technical program delivery, or service-delivery experience, including at least 5 years personally leading multiple concurrent complex enterprise IT projects or workstreams.
Strong written, verbal, facilitation, executive-briefing, and Government-customer communication skills
Demonstrated delivery experience in IC environments involving multiple technical domains, stakeholder groups, and shared resources.
Proven ability to build and manage work breakdown structures, integrated schedules, critical paths, dependencies, resource/capacity plans, milestones, baselines, forecasts, and recovery plans.
Demonstrated skill prioritizing and sequencing competing work under constrained capacity, including documented decisions to pause, defer, reduce scope, re-sequence, or stop work when warranted.
Experience managing projects through requirements, engineering analysis, design, integration, build/test, production readiness, deployment, validation, transition, and operational acceptance.
Working technical literacy across enterprise infrastructure, cloud, cybersecurity/RMF, networks, applications/software, data, monitoring, automation, ITSM, and service operations.
Strong command of risk, issue, action, dependency, decision, change, configuration, quality, and stakeholder-management practices, including early escalation and documented decision authority.
Experience with Microsoft Project or an equivalent approved scheduling tool and with Jira, Azure DevOps, ServiceNow, Confluence/SharePoint, Excel, Power BI, or comparable delivery and reporting platforms.
Demonstrated leadership of matrixed teams, vendors, and senior technical contributors; ability to influence without direct authority, negotiate priorities, manage conflict, and hold owners accountable.

Preferred Qualifications:

Active PMP certification. (PgMP, PMI-ACP, relevant Scrum/SAFe, ITIL Foundation Version 5 or current ITIL 4, and Lean Six Sigma may be considered)
Prior DoW/IC delivery experience across multiple enclaves, classification boundaries, or mission partners.
Experience delivering Azure/M365 or cloud migrations, DevSecOps/software, ServiceNow/ITSM, observability/AIOps, cybersecurity/RMF, network modernization, automation, or end-user computing initiatives.
Experience integrating Government, prime, subcontractor, OEM, and managed-service-provider deliverables into one accountable plan.
Experience with portfolio capacity planning, earned-value or integrated program controls, financial forecasting, benefits realization, and service-level performance.
Experience transitioning projects into contractor-operated managed-service, NOCaaS, or other SLA-accountable operating models.

GDIT is Your Place:

At GDIT, the mission is our purpose, and our people are at the center of everything we do.

Growth: AI-powered career tool that identifies career steps and learning opportunities
Support: An internal mobility team focused on helping you achieve your career goals
Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
Community: Award-winning culture of innovation and a military-friendly workplace

The likely salary range for this position is $153,000 - $207,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

Travel Required:

None

Telecommuting Options:

Onsite

Work Location:

USA VA Chantilly

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Our Identity Verification Process:

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work:

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

Join our Talent Community to stay up to date on our career opportunities and events atgdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

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