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Added 1 min ago
Process Control Engineer
Manpower Engineering
Pasadena, TX
Prefer that candidate have experience with Batch Operations and Batch management. Must have relevant process control experience in the petrochemical or refining process industries. Prefer…
Added 1 min ago
ME
Construction Safety Manager 4
Manpower Engineering
Jessup, MD
- $77 to $82 USD / hour
Our client is seeking a Construction Safety Manager 4 to join their team. As a Construction Safety Manager 4, you will be part of the Construction Management team supporting facility and…
Added 2 mins ago
Private Event Services Manager
Evergreen Alliance Golf Limited LP dba Arcis Golf
Chandler, AZ
The Private Event Services Manager is responsible for the successful planning, coordination, and flawless execution of all private events at the Club, including weddings, social functions,…
Added 3 mins ago
Business Officer and Traffic Manager
Curtis Media Group
Lenoir, NC
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Added 3 mins ago
General Manager - Niles Area
The Pivot Group Network
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Operations Manager, Manufacturing Manager, Production Manager, Director of Operations, Site Manager, Facility Manager, General Manager Operations, Vice President of Manufacturing, Works…
Added 3 mins ago
IT Manager - Gladwin Area
The Pivot Group Network
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Added 3 mins ago
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Report attendance, performance, and discipline matters to the department manager.
Added 3 mins ago
Warehouse Manager - Jackson Area
The Pivot Group Network
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Shipping and Receiving Manager, Warehouse Operations Manager, Supply Chain Supervisor, Materials Handling Supervisor, Plant Warehouse Manager, Warehouse Supervisor, Distribution Manager,…
Added 3 mins ago
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The Pivot Group Network
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Added 3 mins ago
Inventory Control Manager - Cheboygan Area
The Pivot Group Network
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Are you a detail-oriented professional with a passion for excelling as a inventory control manager? The Pivot Group Network, a Michigan manufacturing-focused recruiting group, is dedicated…
Added 3 mins ago
Assembly Supervisor - Escanaba Area
The Pivot Group Network
Escanaba · Escanaba, MI
Run shift handoff meetings and report status to the plant manager.
Added 3 mins ago
Inventory Control Manager - Mount Clemens Area
The Pivot Group Network
Mount Clemens · Mount Clemens, MI
Are you a seasoned professional with a passion for excelling as a inventory control manager? The Pivot Group Network, a Michigan manufacturing-focused recruiting group, is committed to…
Added 3 mins ago
Production Supervisor - Marquette Area
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Marquette · Marquette, MI
Assembly Supervisor, Plant Supervisor, Area Supervisor, Production Manager, Manufacturing Supervisor, Shift Supervisor, Line Supervisor, Operations Supervisor, Production Team Leader
Added 3 mins ago
IT Manager - Houghton Area
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Houghton · Houghton, MI
IT Operations Manager, Systems Administrator, IT Director, Manufacturing Systems Manager, ERP Manager, Network Administrator, IT Support Manager, Plant IT Manager, Information Technology…
Added 3 mins ago
Sr Project Manager
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Silicon Valley, CA · San Francisco, CA
Manages and directs project teams, including project managers, project engineers, and field operations staff, ensuring alignment with project execution plans and organizational standards,…
Added 3 mins ago
Maintenance Manager - Iron River Area
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Iron River · Iron River, MI
…area seeking Maintenance Managers to lead and enhance their…
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Croswell · Croswell, MI
Kaizen Manager, Lean Manufacturing Manager, Process Improvement Manager, Operational Excellence Manager, Continuous Improvement Engineer, Lean Coordinator, Manufacturing Process Engineer,…
Added 3 mins ago
Operations Manager - Dearborn Area
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This posting covers Operations Manager opportunities with manufacturers based in and around Dearborn in Wayne County, within about 30 minutes of the city, including Taylor, Romulus, Allen…
Added 3 mins ago
Storage Customer Service Representative
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Dallas, TX
Support the site manager with facility operations.
Added 3 mins ago
Assistant Moving Center Manager
U-Haul Co. of New Mexico, Inc.
Las Cruces, NM
…consider becoming U-Haul Company’s newest assistant general manager! As assistant general manager, you will frequently be responsible for the day-to-day operations of your center, working…
Added 4 mins ago
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Remediation Senior Project Manager
Woodard & Curran
CT
- $150,000 to $175,000 USD / year
Woodard & Curran is an employee-owned engineering, science, and operations firm dedicated to clean water, a safe environment, healthy communities, and happy people. We foster an inclusive,…
Added 4 mins ago
Bid Coordination Specialist
Energy Systems Consolidated LLC
Sussex, WI
…Systems Regional Sales Managers throughout the entire bidding process. This role involves managing bids and proposals in response to awarded contracts and requests for proposals.…
Added 5 mins ago
Environmental Health & Safety Manager
White River Marine Group LLC
Lebanon, MO
The Environmental Health and Safety Manager supports the site EHS program by providing environmental, health and safety training, implementation of EHS programs, enforcement of policies and…
Added 5 mins ago
Safety Coordinator
White River Marine Group LLC
Lebanon, MO
Facilitates injury reporting process when EHS Manager is unable to facilitate
Added 5 mins ago
TL
Service Specialist - Full TIme
TMBC LLC
Hampton, VA
- Full-time
The Service Specialist assists in all aspects of Service Department operations including unit inventory procedures, pre-delivery inspection (PDI) and delivery orientation. Position may also…

GD Information Technology, Inc.

Support Assistant

United States

$29.52 to $37.95 USD / hour

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Job details

Pay: $29.52 to $37.95 USD / hour
Experience: Requires a BA/BS degree in computer science or related field along with 2+ years of customer support experience in a technical environment.
Posting language: English
Posted: Nov 3, 2026

Original job description

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

None

Clearance Level Must Be Able to Obtain:

None

Public Trust/Other Required:

BI Full 6C (T4)

Job Family:

SCA

Job Qualifications:

Skills:

Customer Support, Microsoft Office, Standard Operating Procedure (SOP), Troubleshooting, Working IndependentlyCertifications:

NoneExperience:

2 + years of related experienceUS Citizenship Required:

Job Description:

GDIT is hiring a Support Assistant to provide help desk support to end users of government information systems, to include Tableau and Salesforce. The Support Assistant works to identify, triage, and resolve or escalate issues.

Position Duties:

Provide responsive, consistent, and reliable support to a customer base that provides mission critical support.
Provide Tier 1 support for customer support requests and escalate to development and operations teams when appropriate.
Perform essential user management tasks such as resolving access issues, processing name changes, and updating email information to facilitate system access.
Troubleshoot end user issues across designated platforms, triaging to identified resolver groups as needed.
Log all support requests from help desk inquiries into a ticketing system.
Work effectively with cross-functional teams to identify and resolve issues.
Implement various projects, develop work plans, and ensure timely completion as directed by the IT manager.
Assist new and existing users with acquiring access to systems and databases through email support and use of the Service Console.

Qualifications:

Requires a BA/BS degree in computer science or related field along with 2+ years of customer support experience in a technical environment.
Exceptional customer service skills are required.
Strong interpersonal skills for communicating with internal and external personnel of all levels.
Strong analytical and problem-solving skills.
Familiarity with Tableau and its functions.
Ability to multi-task and work independently with minimal supervision.
Ability to keep sensitive information protected.
Ability to take direction and remain detail oriented.

Additional Requirements:

This position requires an existing T4 Public Trust or the ability to obtain one.
This position may require shift hours including weekends and holidays. Shift schedules are based on customer need and are subject to change.

GDIT IS YOUR PLACE

At GDIT, the mission is our purpose, and our people are at the center of everything we do.

Growth: AI-powered career tool that identifies career steps and learning opportunities
Support: An internal mobility team focused on helping you achieve your career goals
Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
Flexibility: Full-flex work week to own your priorities at work and at home
Community: Award-winning culture of innovation and a military-friendly workplace

OWN YOUR OPPORTUNITY

Explore a career at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your ambition to deliver your best work.

The likely hourly rate for this position is between $29.52 - $37.95. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

Travel Required:

Less than 10%

Telecommuting Options:

Remote

Work Location:

USA DC Washington

Additional Work Locations:

Any Location / Remote

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee’s date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Our Identify Verification Process:

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About our Work:

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

Join our Talent Community to stay up to date on our career opportunities and events atgdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

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More about this job

Skills

Customer service
Microsoft Office
Troubleshooting
Technical support
Tableau
Salesforce
Troubleshoot
Computer science
Interpersonal skills
Problem solving
Work independently

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