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Added 2 mins ago
Software Engineer III, Site Reliability Engineering
Google
Raleigh, NC · Durham, NC
In most instances, this position requires in-person interviews as part of the hiring process
Added 6 mins ago
Software Engineer III, Search Security Engineering
Google
Mountain View, CA · Cambridge, MA · New York, NY · Seattle, WA
In most instances, this position requires in-person interviews as part of the hiring process.
Added 10 mins ago
Site Care Partner - Lead CRA - US - FSP
Parexel
Boise, ID
Coordinates with other roles and functions that interface with study sites (e.g., Study Monitor, Investigator Contracts Lead, Site Activation Partner, Clinician, etc.) optimizing…
Added 10 mins ago
O
Software Development Manager
Oracle
Boise, ID
- $112,800 to $264,100 USD / year
This is a high-impact leadership role for someone who enjoys solving complex problems in distributed systems, identity, security, and cloud infrastructure. You will lead engineering teams…
Added 10 mins ago
IT Field Service Technician
Micron Technology, Inc.
Boise, ID
…responsibilities. The successful candidate will contribute to service quality improvements, process optimization, and act as a technical escalation point for the team. You will exhibit a…
Added 10 mins ago
IT Field Service Technician
Micron Technology, Inc.
Boise, ID
…responsibilities. The successful candidate will contribute to service quality improvements, process optimization, and act as a technical escalation point for the team. You will exhibit a…
Added 10 mins ago
Staff Full-stack Engineer - Shopping (Remote-eligible)
Capital One
Boise, ID
…where the ideas of others can be heard and championed. You will lead the way in creating next-generation talent for Capital One Tech, mentoring engineers and actively recruiting to keep…
Added 10 mins ago
Lead Applied Scientist, NBA – Reinforcement Learning
Humana
Boise, ID
Humana is seeking a Lead Applied Scientist to design, develop, and scale intelligent decision systems powering our Next Best Action (NBA) platform.
Added 10 mins ago
Clinical Informatics Analyst
Intermountain Health
Boise, ID
…participating in the implementation, training, adoption, and process improvement of Health Information Technology (HIT). The Informaticist functions as a liaison with business and clinical…
Added 11 mins ago
Supply Chain Capacity Engineer
Meta
Boise, ID
Design improvements to software systems to improve supply chain planning efficiency and quality, partner with software engineers to implement and contribute code yourself
Added 15 mins ago
Buried Drop Tech
Uniti
Nebraska City, NE
…reliable internet, voice, and entertainment services through quality cable installation and a strong focus on safety and customer…
Added 15 mins ago
Site Care Partner - Lead CRA - US - FSP
Parexel
Lincoln, NE
Coordinates with other roles and functions that interface with study sites (e.g., Study Monitor, Investigator Contracts Lead, Site Activation Partner, Clinician, etc.) optimizing…
Added 15 mins ago
O
Software Development Manager
Oracle
Lincoln, NE
- $112,800 to $264,100 USD / year
This is a high-impact leadership role for someone who enjoys solving complex problems in distributed systems, identity, security, and cloud infrastructure. You will lead engineering teams…
Added 15 mins ago
Lead Applied Scientist, NBA – Reinforcement Learning
Humana
Lincoln, NE
Humana is seeking a Lead Applied Scientist to design, develop, and scale intelligent decision systems powering our Next Best Action (NBA) platform.
Added 47 mins ago
Manager, Master Data Management
Janssen Pharmaceutica NV Legal Entity
Raritan, NJ
Lead proactive identification, remediation, and prevention of master data quality issues.
Added 47 mins ago
Manager, Master Data Management
Johnson & Johnson
Raritan, NJ
Lead proactive identification, remediation, and prevention of master data quality issues.
Added 1 hour ago
Senior Software Engineer, Search Security Engineering
Google
Mountain View, CA · Cambridge, MA · New York, NY · Seattle, WA
In most instances, this position requires in-person interviews as part of the hiring process.
Added 1 hour ago
Senior Machine Learning Scientist - Lab Automation
Genentech, Inc.
United States
As a Senior Multimodal Machine Learning Scientist, you will be the hands-on technical lead and architect developing intelligent systems for autonomous laboratories. Your work will span…
Added 1 hour ago
Senior Embedded Firmware Lead
Advanced Micro Devices, Inc
Santa Clara, CA
AMD's DC GPU Firmware team is looking for a Senior Embedded Firmware Lead: a hands-on technical authority who will drive and deliver modular, high-quality, extensible firmware for AMD EPYC™…
Added 1 hour ago
Software Engineer III, Site Reliability Engineering
Google
New York, NY
In most instances, this position requires in-person interviews as part of the hiring process.
Added 1 hour ago
C
Sr. Lab System Support Engineer
Cognizant
Billerica, MA
- $95,000 to $115,000 USD / year
The ideal candidate will have strong experience supporting laboratory systems, computer system validation, GxP compliance, and regulated environments while collaborating with Quality, IT,…
Added 1 hour ago
C
Sr. Lab System Support Engineer
Cognizant
Billerica, MA
- $95,000 to $115,000 USD / year
The ideal candidate will have strong experience supporting laboratory systems, computer system validation, GxP compliance, and regulated environments while collaborating with Quality, IT,…
Added 1 hour ago
Quality, Safety & Performance Improvement Specialist
Beth Israel Lahey Health
Newburyport, MA
Reporting to the Director of Quality & Safety, the Quality, Safety & Performance Improvement Specialist supports the advancement of a comprehensive quality, patient safety, regulatory, and…
Added 1 hour ago
Distribution Engineering Manager
Leidos
Framingham, MA
The team will utilize Geographic Information Systems (GIS), Computer-Aided Design (CAD) tools, Work Management Systems (WMS), and other client systems to develop high-quality work packages…
Added 1 hour ago
AI Engineer 5 (Gen AI Platform Services: Agentic AI, Guardrails, Evaluations)
Capital One
Cambridge, MA
Establish and lead cost-performance governance reviews across AI systems, tracking GPU utilization, model throughput, and inference cost efficiency

GD Information Technology, Inc.

STAC Technician - First Shift

United States

$25.5 to $34.5 USD / hour

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Job details

Pay: $25.5 to $34.5 USD / hour
Posting language: English
Posted: Nov 4, 2026

Original job description

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

Secret

Clearance Level Must Be Able to Obtain:

Secret

Public Trust/Other Required:

None

Job Family:

SCA

Job Qualifications:

Skills:

Call Center, Group Problem Solving, Microsoft Office, Problem SolvingCertifications:

NoneExperience:

2 + years of related experienceUS Citizenship Required:

Yes

Job Description:

This position is on-site in Sterling, Virginia. The schedule for this position is Tuesday through Saturday, 6AM to 2:30PM.

General Dynamics Information Technology (GDIT), a leading provider of global supply chain management services, systems engineering, integration, IT service operations and support solutions, is seeking talented professionals to deliver valuable services and solutions to our customers.

As a Security Technology Assistance Center (STAC) Call Center Technician, you will be supporting the U.S. Department of State via excellent customer service telephonically, in email and electronically. This position is for first shift (0600-230PM) Tuesdays through Saturdays, however we support customers globally, and as such must be willing and able for shift work to include nights, holidays and weekends.

Responsibilities

· Supervisory Responsibilities – None · Provide excellent customer support via telephone, email, and other electronic means to respond to customer inquiries and resolve routine issues · Attempts to resolve requests during first contact (at Tier I/II level) using critical thinking, efficiently escalates requests to Tier III as required

Provide knowledgeable responses to escalated, high priority, or supervisor calls in a courteous and professional manner
Responsible for productivity, quality, and timeliness of work in the completion of program and department tasks and goals
Frequent internal contacts with Customer Service Managers, Call Center Supervisors, Lead Specialist, other contractors and government personnel supporting the program
Demonstrated experience providing strong customer service and problem solving skills
Ability to prioritize and complete tasks to meet contract standards is required
Assist in information reporting and development as needed
Proofread documents for grammatical correctness and adherence to standards and format
Provide input on process improvements
Maintain current knowledge of relevant technologies as assigned
Evaluate orders and update systems with accurate data
Uses computer systems to track and respond to requests and enter orders
Supports customer with logistical, order, systematic and technical requests and concerns

Qualifications

Active Secret Clearance preferred, plus ability to obtain Top Secret
Bachelor’s Degree in a related discipline, or the equivalent combination of education, professional training or work/military experience
Customer Service experience preferred, but not required
Logistics experience preferred, but not required
Must be well organized and extremely detail oriented
Maximo/CMMS Proficiency preferred but not required
Microsoft Office Proficiency required

Working Conditions

The work is performed in an office environment, which requires proper safety and security precautions. To ensure our call center production area is at minimal risk for unauthorized disclosure (that is, the release or divulgence of information by an entity to persons or organizations outside of that entity) the work environment operates under a Secure Floor Policy. The Secure Floor Policy limits or restricts personal belongings, electronic devices that can be brought into areas.
Work may require some physical effort in the handling of light materials, boxes, or equipment.
The above job description is not intended to be, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job.
Requests for reasonable accommodations will be considered to enable individuals with disabilities to perform the principal (essential) functions of this job.

GDIT IS YOUR PLACE:

401K with company match
Comprehensive health and wellness packages
Internal mobility team dedicated to helping you own your career
Professional growth opportunities including paid education and certifications
Cutting-edge technology you can learn from
Rest and recharge with paid vacation and holidays

OWN YOUR OPPORTUNITY

Explore a career at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your ambition to deliver your best work.

The likely hourly rate for this position is between $25.50 - $34.50. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

Travel Required:

None

Telecommuting Options:

Onsite

Work Location:

USA VA Sterling

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Our Identify Verification Process:

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About our Work:

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

Join our Talent Community to stay up to date on our career opportunities and events atgdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

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