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GD Information Technology, Inc.

Senior Software Technical Support

United States

The likely salary range for this position is $122,275 - $165,431.

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Job details

Pay: The likely salary range for this position is $122,275 - $165,431.
Posting language: English
Posted: Nov 6, 2026

Original job description

Type of Requisition:

Pipeline

Clearance Level Must Currently Possess:

None

Clearance Level Must Be Able to Obtain:

None

Public Trust/Other Required:

MBI (T2)

Job Family:

Software Engineering

Job Qualifications:

Skills:

Change Management, Problem Solving, Process ImprovementsCertifications:

NoneExperience:

8 + years of related experienceUS Citizenship Required:

Job Description:

Seize your opportunity to make a personal impact as a Senior Software Technical Support Team Member supporting the United States Postal Service. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career.

MEANINGFUL WORK AND PERSONAL IMPACT

Key Responsibilities:

Responsible for managing the entire SLDC Lifecyle.
Maintaining Optimal System performance and proactively mitigating risks early.
Takes projects from assignment to implementation.
Supports management team’s efforts in change management, Dependency risks and Critical Path Method to map risk burndown charts.
Recommend and take action to improve processes.

WHAT YOU’LL NEED TO SUCCEED:

Education

A degree from an accredited College/University in the applicable field of services is required.

Required Certifications:

One of the following:
SAFe RTE (Release Train Engineer)
SAFe Architect
PMI ACP (Agile Certified Practitioner)

Required Experience:

8+ years of relevant experience
Minimum of 5-7 years’ experience in enterprise software development

Required Skills:

The Senior Software Engineer will heavily be using these skills:
Dependency risks and Critical Path Method to map risk burndown charts
Team velocity and capacity planning
Communication
Leadership
Organization
Time management
Budget management
Risk management
Problem-solving
Adaptability
Teamwork

Security Clearance Level:

Ability to obtain and maintain a Public Trust clearance and successfully pass a thorough Government background screening process requiring the completion of detailed forms and fingerprinting.
This position has a U.S. residency requirement. The USPS security clearance process requires the selected candidate to have resided in the U.S. (including U.S. Territories) for the last five years as follows:
U.S. Citizens cannot have left the U.S. (including U.S. Territories) for longer than 6 months consecutively in the last 3 years (unless they meet certain exceptions).
Non-U.S. Citizens cannot have left the U.S. (including U.S. Territories) for longer than 90 days consecutively in the last 3 years.

Location:

Merryfield HQ Engineering Building 8409 Lee Hwy, Merrifield, VA 22116

GDIT IS YOUR PLACE:

401K with company match
Comprehensive health and wellness packages
Internal mobility team dedicated to helping you own your career
Professional growth opportunities including paid education and certifications
Cutting-edge technology you can learn from
Rest and recharge with paid vacation and holidays

#zxc726

The likely salary range for this position is $122,275 - $165,431. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

Travel Required:

Less than 10%

Telecommuting Options:

Onsite

Work Location:

USA VA Fairfax

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Our Identity Verification Process:

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work:

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

Join our Talent Community to stay up to date on our career opportunities and events atgdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

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More about this job

Skills

Technical support
Change management
Problem solving
IMPACT
Improve business processes
Paramedic
Agile
Software development
Communication skills
Leadership
Time management
Budget management
Risk management
Adaptability
Teamwork

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