Jobs in the United States

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Added 1 min ago
Customer Experience Manager
Five Below Inc
Medina, OH
…Way, which is our values and behaviors that each and every associate believes…
Added 1 min ago
Customer Experience Manager
Five Below Inc
Houston, TX
…Way, which is our values and behaviors that each and every associate believes…
Added 1 min ago
FB
Support Lead Full Time
Five Below Inc
Woodbridge, NJ
- Full-time
…Way, which is our values and behaviors that each and every associate believes…
Added 1 min ago
FB
Seasonal Support Lead Part Time
Five Below Inc
Fresno, CA
- Part-time
…Way, which is our values and behaviors that each and every associate believes…
Added 1 min ago
Interim Support Lead
Five Below Inc
Lady Lake, FL
…Way, which is our values and behaviors that each and every associate believes…
Added 1 min ago
Director Of Business Dev-IDD
PharMerica
VANCOUVER, WA · SEATTLE, WA · PORTLAND, OR
Applicants must live within the territory: Oregon / Washington · Must have a Bachelor's Degree or equivalent experience
Added 3 mins ago
Wealth Planning Advisor
Raymond James Financial Services, Inc.
Fort Myers, FL
Coordinate follow-up tasks and ensure planning initiatives are completed accurately and on time.
Added 3 mins ago
IB Experienced Associate - Secondaries (NY)
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NY
…accounting and valuation analyses, incorporating probability, time, cost, budget impacts, and returns, to allow for optimal strategic and investment decision-making. Support to prioritize…
Added 3 mins ago
HH
Patient Financial Services Specialist
HAXTUN HOSPITAL DISTRICT
Haxtun, CO
- $19.28 to $25.06 USD / hour
Do you enjoy helping others and being part of a team that makes a difference? Haxtun Health is looking for a dependable, patient-focused professional who takes pride in providing helpful,…
Added 3 mins ago
General Manager
Capstone Logistics LLC
Lithonia, GA
We are looking for aGeneral Managerto *join our team* and be part of something great. We have an outstanding career opportunity for a driven, successful leader with at least3+years of…
Added 4 mins ago
TU
Buyer for Lighting Manufacturer
Targetti USA, Inc.
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- $70,000 to $85,000 USD / year
…coordination, material costing, and the creation and maintenance of part numbers, bills of materials (BOMs), and production routings in collaboration with teams in the USA and…
Added 4 mins ago
Associate Director MES Operations
Regeneron Pharmaceuticals, Inc (USA)
United States
…with serious diseases. Regeneron is currently looking for a Associate Director, MES Operations, to direct all aspects of the operation and utilization of the Regeneron Manufacturing…
Added 4 mins ago
Seasonal Holiday Sales Associate- The Westchester- (Day-Shift Open-4pm availability needed)
Cherry Hill Programs
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As a Sales Associate/Photographer, you’ll help create excellent experiences on our Santa photo sets by welcoming families, engaging with children, and capturing magical holiday moments…
Added 5 mins ago
NE
Associate, Creator Operations
New Engen, Inc.
Rogers, AR
- $45,000 to $50,000 USD / year
As an Associate, Creator Operations, you’ll play an important role in bringing influencer marketing campaigns to life. Working alongside our Creator Operations and Client Engagement teams,…
Added 7 mins ago
Starbucks Barista
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Customer interaction is a key part of the role; you’ll greet customers, take orders, answer questions, and help make each visit a positive experience. Whether it’s a regular stopping by or…
Added 9 mins ago
Dishwasher
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Added 9 mins ago
Helly Hansen - PT Sales Associate
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The Part Time Sales Associate is responsible for supporting sales performance, delivering exceptional customer experience, and executing day-to-day store operations. The Sales Associate…
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Store Manager
Ross Stores, Inc.
Bradenton, FL
Responsible for all aspects of the Stores’ operations. Leads the entire operation of the Store to ensure that Company standards and best practices are consistently met. Staffs, trains and…
Added 10 mins ago
Assistant Store Manager
Ross Stores, Inc.
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…merchandising. Responsible for learning all phases of Store operations. In the absence of the Store Manager, the Assistant Manager is responsible for leading the entire operation of the…
Added 10 mins ago
Counter-Fraud Operations Lead
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Herndon, VA · MD · VA · Washington, DC
Serco Inc. is seeking a highly-organized and experienced Counter-Fraud Operations Lead to support the fraud mitigation function on a large federal healthcare contract at our Headquarters…
Added 11 mins ago
Production Supervisor Nights
Niagara Bottling, LLC
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Ability to work 12 hour shifts, day or night, on a rotating 2-2-3 schedule or schedule as dictated by production demand
Added 11 mins ago
CF
Night Auditor Part Time
Courtyard Fort Wayne, IN
Fort Wayne, IN
- $13 to $15 USD / hour
- Part-time
We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We…
Added 11 mins ago
AB
Regional Distribution Center - Warehouse Associate
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- $18 USD / hour
Report overages and shortages to the Lead Person/Operations Supervisor; submit regular reports of damaged and defective products.
Added 12 mins ago
Concrete Laboratory Technician I
UES
Fort Wayne, IN
High school diploma or equivalent required; associate degree or technical coursework in engineering, geology, construction science, or a related field preferred.
Added 14 mins ago
Associate District Manager
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…prospect needs to present the best ADP solutions, and spend your time in the field closing business. Don't worry if you have no prior sales experience; we are known for our high-quality…

GD Information Technology, Inc.

SCITLS Client Services Support Specialist

United States

$28.05 to $37.95 USD / hour

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Job details

Pay: $28.05 to $37.95 USD / hour
Posting language: English
Posted: Nov 10, 2026

Original job description

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

Top Secret/SCI

Clearance Level Must Be Able to Obtain:

Top Secret/SCI

Public Trust/Other Required:

None

Job Family:

SCA

Job Qualifications:

Skills:

Technical Helpdesk, Technical Issues, TroubleshootingCertifications:

NoneExperience:

1 + years of related experienceUS Citizenship Required:

Yes

Job Description:

Make meaningful contributions that fuel critical outcomes for some of the most complex government, defense, and intelligence projects. Join GDIT as a Client Services Support Specialist for a career where your growth is just as important as the mission you support.

USSTRATCOM is a Combatant Command responsible for strategic deterrence, nuclear operations, and enterprise IT services essential to national security. It oversees Nuclear Command, Control, and Communications (NC3), Joint Electromagnetic Spectrum Operations (JEMSO), Global Strike, and Missile Threat Assessments, working closely with other Combatant Commands, Services, and defense agencies. SCITLS is a key component that ensures mission success and the safety of the U.S. and its allies by providing 24/7 IT services and network support for NIPRNet, SIPRNet, JWICS, and SAP/SAR environments.

At GDIT, people are our differentiators. As a Client Services Support Specialist, you will help ensure today is safe and tomorrow is smarter. GDIT is seeking highly motivated individuals to join our help desk of technical support professionals. Team members in this role will serve as the first point of contact for IT problem resolutions and will assist SCITLS customers by researching technical issues, exploring answers, and providing information and alternative solutions. They will diagnose and resolve application issues, provide appropriate solutions and timely resolution of incidents, or escalation on behalf of the customer if necessary to ensure satisfaction. Support is provided through a variety of methods including phone, email, chat, and enterprise ITSM.

If you're interested in fulfilling this important function in support of the SCITLS mission while growing your career with a company that always puts our people at the forefront of everything we do, then we'd love to hear from you!

MEANINGFUL WORK AND PERSONAL IMPACT

As a Client Services Support Specialist, the work you’ll do at GDIT will be impactful to the mission of SCITLS. You will play a crucial role in:

Assisting and supporting end-users with technical issues and questions via multiple support channels including phone, email, and ITSM
Applying troubleshooting, issue isolation, and diagnostic techniques beyond Tier 1 scope to identify technical problems, investigate causes, and recommend solutions – or, as necessary, escalate tickets in accordance with existing SOPs, work instructions, and knowledge articles
Thoroughly documenting requests and incidents according to business processes and standard operating procedures
Documenting detailed, specific work notes regarding the interaction with the customer
Providing case status updates to management and end-users according to service level guidelines
Maintaining a high level of courteous customer service at all times
Communicating with customers at all levels of technical and non-technical skills set

WHAT YOU’LL NEED TO SUCCEED

Bring your personal computer support expertise along with a drive for innovation to GDIT. The Client Services Support Specialist must have:

Associate of Arts/Associate of Science Degree or equivalent expeirence in lieu of degree; AND
1 or more years of related experience
Must currently possess an active CompTia Security+ or higher certification
Intermediate proficiency utilizing technical tools with a strong, demonstrable understanding of hardware, software, networks, and common IT applications
Demonstrated experience with ITSM tools and ticketing systems (e.g. ServiceNow, Remedy) to manage user support requests
Demonstrated experience using Active Directory/Active Roles
Ability to obtain an ITIL 5 Foundation certification within the first 9 months of employment
Ability and willingness to work and adhere to any full-time shift

PREFERRED QUALIFICATIONS

Currently obtained ITIL 4 or 5 Foundation certification

SECURITY CLEARANCE LEVEL

Must possess and maintain an active Top Secret clearance with SCI eligibility (TS/SCI)
US Citizenship Required

WORK ENVIRONMENT

Location: 100% On-Site at Offutt AFB, Sarpy County, NE
Hours of Operation: Monday - Friday, 7:00 AM CT - 5:00 PM CT (subject to change based on business needs)

GDIT IS YOUR PLACE

At GDIT, the mission is our purpose, and our people are at the center of everything we do.

Growth: AI-powered career tool that identifies career steps and learning opportunities
Support: An internal mobility team focused on helping you achieve your career goals
Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
Flexibility: Full-flex work week to own your priorities at work and at home
Community: Award-winning culture of innovation and a military-friendly workplace

OWN YOUR OPPORTUNITY

Explore a career at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your ambition to deliver your best work.

#SCITLS

The likely hourly rate for this position is between $28.05 - $37.95. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

Travel Required:

Less than 10%

Telecommuting Options:

Onsite

Work Location:

USA NE Offutt AFB

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Our Identify Verification Process:

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About our Work:

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

Join our Talent Community to stay up to date on our career opportunities and events atgdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

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Jobs in the United States