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Added 1 min ago
J
Director, Human Resources
Jobgether
Remote, United States
- $139,400 to $190,000 USD / year
The Director of Human Resources will lead the HR Operations function, shaping people strategy and delivering scalable HR solutions within a growing, multi-state organization. This senior…
Added 4 mins ago
Maintenance Technician II
Drury Hotels Company LLC
Arlington, TX
Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
Added 4 mins ago
WI
(USA) Food & Consumables Coach
Walmart Inc.
United States
- $71,000 to $100,000 USD / year
…collaborating with all levels of associates regarding store operations utilizing technology business initiativesmerchandising and company direction introducing and leading company change…
Added 6 mins ago
Operations Manager - Hauling
BFI WASTE SERVICES OF TEXAS, LP
Beaumont, TX
POSITION SUMMARY: Within a business unit, the Operations Manager - Hauling is responsible for managing the collections activities for commercial, industrial and residential customers, as…
Added 7 mins ago
College Intern - Capital Improvement Planning
Great Lakes Water Authority
9300 W. Jefferson Detroit, MI
The Undergraduate Capital Improvement Planning Intern will support the development of portfolio level risk management tools for GLWA's Capital Improvement Program (CIP). This role provides…
Added 8 mins ago
SO
Colorado State Patrol Cadet
State of Colorado
Golden, CO
- $7,172 USD / month
The Employee Assistance Program (C-SEAP) is available in every region of the state. It is our effort to support the well-being of employees and the workplace. EAPs provide short-term…
Added 10 mins ago
RF
Branch Operations Intern
Republic Finance, LLC
Olive Branch, MS
- $15 USD / hour
…no more! Republic Finance is seeking Interns for our Branch Operations…
Added 10 mins ago
RF
Assistant Branch Manager - Sales Manager Trainee
Republic Finance, LLC
Attalla, AL
- $45,000 USD / year
…you will go through an 18 - 24 month on-the-job paid training program in which you learn all of the ins and outs of branch operations and management. Then, you pay that knowledge forward…
Added 19 mins ago
Senior Manager Enterprise Service Management & ServiceNow
SRP
Tempe, AZ
…including discovery, requirements, architecture and design, development, testing, release, deployment, adoption, operations, maintenance, and…
Added 19 mins ago
Senior Regulatory Compliance Analyst
SRP
Scottsdale, AZ
10 Employee Resource Groups for career development, community service, and networking
Added 19 mins ago
College Intern - Distribution Scheduling
SRP
Mesa, AZ
Participate in mentorship, networking, training, and professional development opportunities through SRP's Early Talent Program.
Added 19 mins ago
Maintenance Planner/Scheduler
SRP
Mesa, AZ
10 Employee Resource Groups for career development, community service, and networking
Added 24 mins ago
AL
Lead Teacher / Assistant Director in Training
Agape Love Childcare Center LLC
Detroit, MI
- $25 to $30 USD / hour
The selected candidate will work closely with the Center Director and receive hands-on training in center operations, staff leadership, licensing and compliance, family relations, program…
Added 25 mins ago
M
Retail Sales Associate, South Portland - Full Time
Macy's
South Portland, ME
- Full-time
They always Finish Strong - sharing our Loyalty program benefits, making sure customers have all they need, and ending with a sincere thank-you, often walking the package around and using…
Added 25 mins ago
M
Selling and Support Captain, Westfield Valley Fair - Full Time
Macy's
Santa Clara, CA
- Full-time
…holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our…
Added 25 mins ago
M
Retail Selling Support Associate - Womens Clothing, Twelve Oaks - Part Time
Macy's
Novi, MI
- Part-time
They always Finish Strong - sharing our Loyalty program benefits, making sure customers have all they need, and ending with a sincere thank-you, often walking the package around and using…
Added 25 mins ago
Retail Commission Sales Associate - Fine Jewelry, Merritt Island - Flex
Macy's
Merritt Island, FL
…selling, genuine hospitality, and active use of our clientele…
Added 25 mins ago
Seasonal Fulfillment and Receiving Support Associate, Castleton
Macy's
Indianapolis, IN
…colleague, you will play an essential role in supporting store operations, maintaining inventory accuracy, and ensuring a smooth customer experience. From receiving and organizing…
Added 25 mins ago
M
Retail Sales Associate, Salinas Northridge - Part Time
Macy's
Salinas, CA
- Part-time
They always Finish Strong - sharing our Loyalty program benefits, making sure customers have all they need, and ending with a sincere thank-you, often walking the package around and using…
Added 25 mins ago
Seasonal Retail Commission Sales Associate - Fine Jewelry, Tyrone
Macy's
St Petersburg, FL
…selling, genuine hospitality, and active use of our clientele…
Added 25 mins ago
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Beauty Advisor - Lancome, Riverpark - Full Time
Macy's
Fresno, CA
- Full-time
They always Finish Strong - sharing our Loyalty program benefits, making sure customers have all they need, and ending with a sincere thank-you, often walking the package around and using…
Added 25 mins ago
Seasonal Fulfillment and Receiving Support Associate, Riverside Galleria at Tyler
Macy's
Riverside, CA
…colleague, you will play an essential role in supporting store operations, maintaining inventory accuracy, and ensuring a smooth customer experience. From receiving and organizing…
Added 25 mins ago
Seasonal Retail Fragrances Sales Associate - L'Oreal/Armani/Valentino, Westfield Valley Fair
Macy's
Santa Clara, CA
They always Finish Strong - sharing our Loyalty program benefits, making sure customers have all they need, and ending with a sincere thank-you, often walking the package around and using…
Added 25 mins ago
M
Retail Fragrances Sales Associate, Highland Grove - Full Time
Macy's
Highland, IN
- Full-time
They always Finish Strong - sharing our Loyalty program benefits, making sure customers have all they need, and ending with a sincere thank-you, often walking the package around and using…
Added 25 mins ago
Seasonal Retail Commission Sales Associate - Fine Jewelry, Eastview
Macy's
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…selling, genuine hospitality, and active use of our clientele…

GD Information Technology, Inc.

Help Desk Technician III

United States

$23.3 to $29.9 USD / hour

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Job details

Pay: $23.3 to $29.9 USD / hour
Experience: Technical Training, Certification(s) or Degree, 3+ years of directly related experience supporting help desk operations.
Posting language: English
Posted: Nov 2, 2026

Original job description

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

Top Secret/SCI

Clearance Level Must Be Able to Obtain:

Top Secret/SCI

Public Trust/Other Required:

None

Job Family:

Technical Support Services

Job Qualifications:

Skills:

Desktop Management, End User Support, Help Desk Operations, Information Technology (IT) SupportCertifications:

NoneExperience:

3 + years of related experienceUS Citizenship Required:

Yes

Job Description:

GDIT is looking for Help Desk Technician III who holds an active TS/SCI clearance. Must be onsite Lackland Air Force Base in San Antonio, Texas.

Tasks in direct support of the government include, but are not limited providing or assisting the team provide the following services: Help Desk – Provide customer interface by supporting requirements, such as, network accounts, web browsing (i.e. Internet Explorer), e-mail (i.e. Outlook), word processing (i.e. Word), spreadsheets (i.e. Excel), databases (i.e. Access), presentation (i.e. PowerPoint), photo editor, desktop publishing, scanning, writing to appropriate media, telephone voice mail and services, equipment issues, etc. Provide multi-media coordination and assistance supporting the setup of conferences, meetings, and Video Teleconference (VTC) operations. Problem Resolution – Provide IT support to resolve and document problems, using appropriate ticketing systems. Escalate problems to the appropriate organization or process, when required. Utilize the current customer provided priority matrix as an order to responding to service requests (e.g. trouble tickets). Core HW and SW – Support for common, standard user workstations, and associated software (standard/common configuration/build) deployed throughout the organization. Review, maintain, and correct any configurations that do not comply with Air Force and organizational policies. Serve as a single source for Standard Desktop Configuration (SDC) images. Control usage and install SDC on all appropriate workstations. Build equipment in accordance with latest SDC images and provide equipment install at user desktop. Ensure Equipment Custodian Officer (ECO) or Unit Software License Manager (USLM) approves all hardware and software prior to use. Handheld Wireless Devices – Support wireless devices (e.g. smart phones, cellular air cards, etc.) users. To include service setup, maintenance, and end user support. Specialized Network Support – Support special network user devices and other mission systems and applications deployed within an unclassified/classified environment or network. Remote Desktop Management – Support capabilities allowing assumption of control of an end user device for problem analysis and resolution. Moves, Add’s and Changes (MAC) requests – Provide specialized support for increasing, decreasing, deleting, and adding, location adjustment of services for devices and applications, and port security requirements. Email and Chat Services – Design, install, operate, maintain, and support messaging and, collaboration, including Government Personal Electronic Devices/Tablets/Mobile Devices/etc., voice and data plans, supporting servers, end-user mobile, anti-spam, and pop-up solutions. Help Desk Intranet site – Maintain SharePoint helpdesk intranet site, which contains information on standards, security policies, technology ordering and technical tips and hints. Help Desk Performance – Measure and provide weekly help desk performance reports to Task Lead, Service Desk Lead, or COR. Provide recommendations to make the help desk more efficient. Network Health – Provide troubleshooting and resolution expertise to determine network component and configuration issues/failures. Technical Assistance – Provide technical assistance to support organizational program initiatives. Coordinate solutions with team leads, supervisors, appropriate managers, specialists and/or Contractor technicians. Customer Training – Provide formal, informal, and On-the-Job Training, related to help desk applications, to customers and Military/Government internal staff, as required. Compliance – Ensure all systems comply with IAVA, IAVB, and TCNO direction. This includes, but is not limited to, reviewing, applying, testing, implementing patches, changes in settings, and updating reporting databases. Utilize existing problem prevention and workload reduction techniques. Recommend enhancements to existing techniques and new techniques to Government staff. Attend weekly meetings to update Government leadership on status, issues, and resolutions as required. STIG Compliance- Maintain software and hardware in accordance with applicable Security Technical Implementation Guide (STIG) guidance.

Requires:

Technical Training, Certification(s) or Degree, 3+ years of directly related experience supporting help desk operations.

CompTIA Security+ certification with valid CE status.

GDIT IS YOUR PLACE:

401K with company match
Comprehensive health and wellness packages
Internal mobility team dedicated to helping you own your career
Professional growth opportunities including paid education and certifications
Cutting-edge technology you can learn from
Rest and recharge with paid vacation and holidays

#AFOpportunities

The likely hourly rate for this position is between $23.30 - $29.90. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

Travel Required:

Less than 10%

Telecommuting Options:

Onsite

Work Location:

USA TX San Antonio

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Our Identify Verification Process:

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About our Work:

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

Join our Talent Community to stay up to date on our career opportunities and events atgdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

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