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Added 1 min ago
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Auto Care Center Service Manager
Walmart
MINERAL WELLS, TX
- $19.5 to $32.5 USD / hour
…Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of…
Added 2 mins ago
Manager, Commercialization - Energy
Keurig Dr Pepper
Frisco, TX
The Manager Commercialization, Allied Partnerships turns partner plans into in-market results for select Allied Partner brands sold through Keurig Dr Pepper’s (KDP) selling system. Allied…
Added 2 mins ago
S
Project Manager - Fire/ Life Safety Systems
Siemens
Abilene, TX
- $75,684 to $129,744 USD / year
The Project Manager facilitates the execution of project/program solution plan for clearly defined sub-projects or sub-programs. This role requires the coordination and delivery of…
Added 2 mins ago
S
Project Manager - Fire/ Life Safety Systems
Siemens
Abilene, TX
- $77,955 to $133,636 USD / year
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Added 2 mins ago
Clinical Nurse Coord RN Ortho Med Surg
HCA Healthcare
Corpus Christi, TX
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Manager, IT Cybersecurity Governance, Risk & Compliance
American Airlines
Fort Worth, TX
As a Cybersecurity GRC Manager, you will lead a specialized team shaping how American measures, prioritizes, and manages cyber risk across technology, applications, and third parties.…
Added 2 mins ago
Manager, IT Cybersecurity Identity Management
American Airlines
Fort Worth, TX
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Added 3 mins ago
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Dallas, TX · Fort Worth, TX
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Medical City Dallas - Manager Imaging Services
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Dallas, TX
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Added 3 mins ago
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Principal Technical Product Manager, Data & Platform
GE Aerospace
Ft. Worth, TX · Houston, TX
- $152,000 to $222,000 USD / year
As part of the GE Aerospace Digital Technology organization supporting the Defense & Systems (D&S) business, the Principal Technical Product Manager, Data & Platform owns the D&S Palantir…
Added 3 mins ago
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Senior Medical Laboratory Scientist - CORE (Chemistry) - Part-Time
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- Part-time
Advanced Technical Skills • Maintain knowledge and competency for all laboratory policies, procedures, and protocols. • Ensure and verify quality control data is appropriate for the…
Added 3 mins ago
Pharmacy Technician Home Delivery Call Center
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Added 3 mins ago
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Public Service - Higher Education Management Consulting Senior Manager – Transformation Lead
Accenture
Houston, TX · Austin, TX · Irving, TX
- $132,500 to $338,300 USD / year
…Enterprise, Song, Supply Chain and Engineering, and Talent, with advanced capabilities in AI and Data, Industry and Process, and Technology. We serve approximately 9,000 clients and…
Added 3 mins ago
Sr. Manager, Physical Design Engineering, Annapurna Labs
Amazon
Austin, TX
We’re looking for a Senior Manager, Physical Design Engineering to build and lead a world-class Physical Design team delivering multi-billion-transistor ML accelerator SoCs on latest tech…
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Registered Nurse Case Manager NICU
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Strong staffing Support when it matters most. Technology and tools that streamline patient monitoring and communication to help you work more efficiently. Robust supply chains to keep you…
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Supervisor Cellular Therapy Apheresis
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The Supervisor of Cellular Therapy Products reports to the Director of the TCT/Oncology program, and is responsible for several key components within the oncology program. This position…
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Senior Manager, Retail Web Technology
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Austin, TX
We are seeking an enterprising and passionate Senior Manager for the Retail Web Technology Group . As a Senior Manager, you will be a key leader in our organization, responsible for…
Added 16 mins ago
Sourcing Commodity Manager (Hyrbid)
Cisco Systems, Inc.
Maynard, MA
Cisco Global Supplier Management (GSM) team is seeking a motivated Sourcing Commodity Manager for “Organic IC substrates/interposers”. You will be part of a highly impactful and dynamic…
Added 43 mins ago
NextGen Realty - Entry level Real Estate Agent
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Boston, MA
…provides each agent with Boston’s most comprehensive training program and technology stack that allows agents to start closing transactions in as little as their first…
Added 44 mins ago
Channel Account Manager
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Remote, United States
We are seeking Channel Account Manager candidates in the Western US to drive growth through our Reseller, GSI and Technical Alliance Partner ecosystem across the U.S. and Canada. This…
Added 51 mins ago
Project Manager
Gartner
Fort Myers, FL · Irving, TX
Experience with project and program management.
Added 59 mins ago
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Knowledge Engineering Manager / Senior Manager
Accenture
Saint Louis, MO
- $94,400 to $293,800 USD / year
…Enterprise, Song, Supply Chain and Engineering, and Talent, with advanced capabilities in AI and Data, Industry and Process, and Technology. We serve approximately 9,000 clients and…
Added 1 hour ago
PP
Territory Sales Representative - Binghamton Basin NY/PA
Phathom Pharmaceuticals
Remote, United States
- $90,000 to $140,000 USD / year
…resources and all pull-through activities. The TSR will acquire advanced product and disease state knowledge that allows for in-depth engagement with all health care professionals.…
Added 1 hour ago
PP
Territory Sales Representative - Binghamton Basin NY/PA
Phathom Pharmaceuticals
Remote, United States
- $90,000 to $140,000 USD / year
…resources and all pull-through activities. The TSR will acquire advanced product and disease state knowledge that allows for in-depth engagement with all health care professionals.…
Added 1 hour ago
Customer Service Manager
L-Nutra
Remote, United States
…Prolon Fasting Mimicking Diet is the first clinically studied program that delivers the benefits of fasting while you eat - and it has earned real credibility with consumers, physicians,…

GD Information Technology, Inc.

Help Desk Technician III

United States

$23.3 to $29.9 USD / hour

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Job details

Pay: $23.3 to $29.9 USD / hour
Experience: Technical Training, Certification(s) or Degree, 3+ years of directly related experience supporting help desk operations.
Posting language: English
Posted: Nov 2, 2026

Original job description

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

Top Secret/SCI

Clearance Level Must Be Able to Obtain:

Top Secret/SCI

Public Trust/Other Required:

None

Job Family:

Technical Support Services

Job Qualifications:

Skills:

Desktop Management, End User Support, Help Desk Operations, Information Technology (IT) SupportCertifications:

NoneExperience:

3 + years of related experienceUS Citizenship Required:

Yes

Job Description:

GDIT is looking for Help Desk Technician III who holds an active TS/SCI clearance. Must be onsite Lackland Air Force Base in San Antonio, Texas.

Tasks in direct support of the government include, but are not limited providing or assisting the team provide the following services: Help Desk – Provide customer interface by supporting requirements, such as, network accounts, web browsing (i.e. Internet Explorer), e-mail (i.e. Outlook), word processing (i.e. Word), spreadsheets (i.e. Excel), databases (i.e. Access), presentation (i.e. PowerPoint), photo editor, desktop publishing, scanning, writing to appropriate media, telephone voice mail and services, equipment issues, etc. Provide multi-media coordination and assistance supporting the setup of conferences, meetings, and Video Teleconference (VTC) operations. Problem Resolution – Provide IT support to resolve and document problems, using appropriate ticketing systems. Escalate problems to the appropriate organization or process, when required. Utilize the current customer provided priority matrix as an order to responding to service requests (e.g. trouble tickets). Core HW and SW – Support for common, standard user workstations, and associated software (standard/common configuration/build) deployed throughout the organization. Review, maintain, and correct any configurations that do not comply with Air Force and organizational policies. Serve as a single source for Standard Desktop Configuration (SDC) images. Control usage and install SDC on all appropriate workstations. Build equipment in accordance with latest SDC images and provide equipment install at user desktop. Ensure Equipment Custodian Officer (ECO) or Unit Software License Manager (USLM) approves all hardware and software prior to use. Handheld Wireless Devices – Support wireless devices (e.g. smart phones, cellular air cards, etc.) users. To include service setup, maintenance, and end user support. Specialized Network Support – Support special network user devices and other mission systems and applications deployed within an unclassified/classified environment or network. Remote Desktop Management – Support capabilities allowing assumption of control of an end user device for problem analysis and resolution. Moves, Add’s and Changes (MAC) requests – Provide specialized support for increasing, decreasing, deleting, and adding, location adjustment of services for devices and applications, and port security requirements. Email and Chat Services – Design, install, operate, maintain, and support messaging and, collaboration, including Government Personal Electronic Devices/Tablets/Mobile Devices/etc., voice and data plans, supporting servers, end-user mobile, anti-spam, and pop-up solutions. Help Desk Intranet site – Maintain SharePoint helpdesk intranet site, which contains information on standards, security policies, technology ordering and technical tips and hints. Help Desk Performance – Measure and provide weekly help desk performance reports to Task Lead, Service Desk Lead, or COR. Provide recommendations to make the help desk more efficient. Network Health – Provide troubleshooting and resolution expertise to determine network component and configuration issues/failures. Technical Assistance – Provide technical assistance to support organizational program initiatives. Coordinate solutions with team leads, supervisors, appropriate managers, specialists and/or Contractor technicians. Customer Training – Provide formal, informal, and On-the-Job Training, related to help desk applications, to customers and Military/Government internal staff, as required. Compliance – Ensure all systems comply with IAVA, IAVB, and TCNO direction. This includes, but is not limited to, reviewing, applying, testing, implementing patches, changes in settings, and updating reporting databases. Utilize existing problem prevention and workload reduction techniques. Recommend enhancements to existing techniques and new techniques to Government staff. Attend weekly meetings to update Government leadership on status, issues, and resolutions as required. STIG Compliance- Maintain software and hardware in accordance with applicable Security Technical Implementation Guide (STIG) guidance.

Requires:

Technical Training, Certification(s) or Degree, 3+ years of directly related experience supporting help desk operations.

CompTIA Security+ certification with valid CE status.

GDIT IS YOUR PLACE:

401K with company match
Comprehensive health and wellness packages
Internal mobility team dedicated to helping you own your career
Professional growth opportunities including paid education and certifications
Cutting-edge technology you can learn from
Rest and recharge with paid vacation and holidays

#AFOpportunities

The likely hourly rate for this position is between $23.30 - $29.90. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

Travel Required:

Less than 10%

Telecommuting Options:

Onsite

Work Location:

USA TX San Antonio

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Our Identify Verification Process:

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About our Work:

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

Join our Talent Community to stay up to date on our career opportunities and events atgdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

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