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Added 15 mins ago
System Administrator - 305510
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Ticketing systems (specify if known, e.g., ServiceNow, Remedy)
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ServiceNow Certified Application Developer (CAD) certification.
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…purpose. Partnering with leading platforms, including Salesforce, ServiceNow, Adobe, Anaplan, Workday, Contentful, Boomi, and Workato, we deliver scalable solutions that unify data,…
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GI
Datacenter Hardware Technician
GD Information Technology, Inc.
United States
- $31.45 to $42.55 USD / hour
Triage, manage, and resolve hardware incident (INC) tickets daily within ServiceNow to meet established service level agreements (SLAs).
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Professional experience handling application support cases using ServiceNow.
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- $121,000 to $125,000 USD / year
…QTG, our commitment is not just to deliver Enterprise IT and ServiceNow digital modernization solutions, but to architect a transformative journey for organizations seeking a competitive…
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Remote, United States
SAIC is looking for an experienced ServiceNow Developer with specialized focus on Discovery and Integrations, to join our team supporting the Department of Transportation (DOT).
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Enterprise Operations Manager
SAIC
Washington, DC
Knowledge of ITIL frameworks and modern service management tools; specifically, ServiceNow.
Added 5 hours ago
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ServiceNow Architect
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Remote, United States
- $170,000 to $200,000 USD / year
ServiceNow Certified Application Developer and ServiceNow Certified System Administrator certifications required.
Added 5 hours ago
ServiceNow Developer
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Credence has an immediate need for a ServiceNow Developer to design, develop, configure, and maintain ServiceNow solutions that support business and IT operations. This role partners with…
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Business Analyst
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Remote, United States
- $104,000 to $125,000 USD / year
Support ServiceNow application implementation, enhancement, testing, and integration activities.
Added 5 hours ago
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Senior Application Programmer
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McLean, VA
- $130,000 to $150,000 USD / year
Support CI/CD and DevSecOps practices using tools such as Jenkins, Git, GitLab, Maven, and ServiceNow.
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QA Analyst/Test Script Writer
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Remote, United States
- $100,000 to $120,000 USD / year
Familiarity with basic ServiceNow navigation and general ServiceNow module concepts
Added 6 hours ago
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Systems Specialist - Active TS/SCI w/Poly
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United States
- $47 to $63.6 USD / hour
Exposure to ITIL practices and ticketing systems (ServiceNow, Remedy, Jira, Zendesk).
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ServiceNow Certified Application Developer (CAD) certification.
Added 9 hours ago
ServiceNow ITSM Engineer - Federal Health IT
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Added 10 hours ago
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Ashburn, VA
CACI is seeking a Senior Dashboard Developer for the Global Mission Operations Support (GMOS) contract, supporting the Department of State. This role offers a unique opportunity to enhance…
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Added 11 hours ago
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GD Information Technology, Inc.

Datacenter Hardware Technician

United States

$31.45 to $42.55 USD / hour

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Job details

Pay: $31.45 to $42.55 USD / hour
Posting language: English
Posted: Nov 9, 2026

Original job description

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

Top Secret

Clearance Level Must Be Able to Obtain:

Top Secret/SCI

Public Trust/Other Required:

None

Job Family:

SCA

Job Qualifications:

Skills:

Computer Hardware, Desktop Computers, Information Technology (IT) ServicesCertifications:

NoneExperience:

3 + years of related experienceUS Citizenship Required:

Yes

Job Description:

MEANINGFUL WORK AND PERSONAL IMPACT:

USSTRATCOM is a Combatant Command responsible for strategic deterrence, nuclear operations, and enterprise IT services essential to national security. It oversees Nuclear Command, Control, and Communications (NC3), Joint Electromagnetic Spectrum Operations (JEMSO), Global Strike, and Missile Threat Assessments, working closely with other Combatant Commands, Services, and defense agencies. SCITLS will be a key component that will ensure mission success and the safety of the U.S. and its allies by providing 24/7 IT services and network support for NIPRNet, SIPRNet, JWICS, and SAP/SAR environments.

Job Description:

Deliver targeted, one-off desk-side deployments and hardware replacements directly to end-user workstations.
Troubleshoot, repair, and replace desktop endpoints, monitors, secure KVM switches, and video cabling (DisplayPort, HDMI).
Install, configure, and validate peripherals, including smart card/CAC readers, wired keyboards, mice, speakers, and enterprise headsets.
Conduct post-repair functionality checks to ensure immediate system stability, network connectivity, and peripheral integration.
Triage, manage, and resolve hardware incident (INC) tickets daily within ServiceNow to meet established service level agreements (SLAs).
Monitor, adjust, and reconcile on-hand stock quantities in ServiceNow to ensure accurate inventory counts for all endpoint devices and peripherals.
Update Configuration Item (CI) records, asset states, and assigned user mappings to maintain Configuration Management Database (CMDB) integrity.
De-install and recover decommissioned endpoints, legacy displays, secure KVMs, and associated accessories from desk environments.
Sanitize, sort, and process retired hardware according to organization asset disposition and security compliance guidelines.
Update ServiceNow asset records from active to retired/disposed status to maintain clean, audit-ready chain-of-custody tracking.

Preferred Qualifications

Hands on experience with enterprise imaging tools, PXE deployment, Windows/Mac/Linux OS installation, and system provisioning.
Working knowledge of BIOS/UEFI settings, TPM, Secure Boot, device driver injection, and hardware diagnostics.
Experience with AD/Azure AD domain joins, group policy, and enterprise configuration compliance.
Familiarity with NIST sanitization standards and secure decommissioning procedures.
Strong troubleshooting skills across hardware, software, networking, and system configuration layers.
Ability to maintain documentation, follow SOPs, and support high tempo operational environments.
Excellent communication and customer service skills for direct interaction with mission operators.

WHAT YOU’LL NEED TO SUCCEED:

AA/AS (or equivalent experience)
3+ years of experience
Security Clearance Level: Top Secret with SCI eligibility
Required Certifications: ITIL 4 Foundation; Cloud+ or GICSP or SSCP or Security+ or CySA+
Location: Offutt AFB, NE

GDIT IS YOUR PLACE:

401K with company match
Comprehensive health and wellness packages
Internal mobility team dedicated to helping you own your career
Professional growth opportunities including paid education and certifications •
Cutting-edge technology you can learn from
Rest and recharge with paid vacation and holiday.

The likely hourly rate for this position is between $31.45 - $42.55. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

Travel Required:

None

Telecommuting Options:

Onsite

Work Location:

USA NE Offutt AFB

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Our Identify Verification Process:

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About our Work:

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

Join our Talent Community to stay up to date on our career opportunities and events atgdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

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