Jobs in the United States

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Added 1 min ago
Senior Budget Analyst
Bernalillo County
Albuquerque, NM
…focus on work-life balance, building a culture of flexibility, learning, and belonging the County offers many benefits. Employees of Bernalillo County enjoy many thoughtful rewards such as,…
Added 1 min ago
Accountant/Graduate Financial Accountant
Bernalillo County
Albuquerque, NM
…focus on work-life balance, building a culture of flexibility, learning, and belonging the County offers many benefits. Employees of Bernalillo County enjoy many thoughtful rewards such as,…
Added 2 mins ago
Assistant Store Manager
The Vitamin Shoppe
Glendale, AZ
Looking to fine tune your leadership skills in an environment that fosters continuous education and professional development? Are you committed to helping others become their best selves,…
Added 2 mins ago
Store Manager
Ross Stores, Inc.
Bradenton, FL
Addresses any variance to Company standards with appropriate action plan, partnering with the District Manager as needed.
Added 2 mins ago
Assistant Store Manager
Ross Stores, Inc.
Lewiston, ID
Responsible for the management and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates and merchandising. Responsible for learning…
Added 3 mins ago
Manager, Client Experience Learning & Enablement
H&R Block
Remote, United States
The Manager, Client Experience Learning & Enablement leads the strategy, design, development, implementation, and continuous improvement of performance enablement solutions supporting…
Added 3 mins ago
MT
Assistant General Manager, Training
MTM Transit
Austin, TX
- $100,000 to $125,000 USD / year
Act as the location drug program manager, ensuring compliance of FTA/DOT regulations
Added 7 mins ago
Lead System Architect
Visa Technology and Operations LLC
Foster City, CA
Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager
Added 7 mins ago
FF
Full-Time Sales Lead - Famous Footwear
Famous Footwear
Madison, TN
- Full-time
Career Development and Learning Opportunities. We provide education assistance of up to $7500 per year for full-time associates and provide opportunities for associates who want to grow…
Added 8 mins ago
HM
Senior Manager, Digital Retailing Business Operations
Hyundai Motor Company
Fountain Valley, CA
- $114,800 to $164,000 USD / year
Support Senior Group Manager with development of strategy and planning and lead the implementation of the Go-to-Market plans for HMA’s evolving digital retail programs.
Added 8 mins ago
NU
Instructional Assistant II Special Education-Resource - Heredia Arriaga School (6 hr day)
Natomas Unified School District
Sacramento, CA
- $22.24 to $27.91 USD / hour
…education instructional programs. Assist teachers and staff in development and implementation of programs. Incumbents must be able to work with special needs populations and provide support…
Added 10 mins ago
C
Finance Manager
CYCSF
San Francisco, CA
- $100,000 to $125,000 USD / year
…prevention education, crisis intervention and mediation, leadership development, technology and computer training. Our mission is to encourage a diverse population of high-need young people…
Added 10 mins ago
Provider (Nurse Practitioner or Physician Assistant)
TPIRC and FAI
Hoboken, NJ
Shift Details: Primary coverage focused on weekends (Saturdays & Sundays); 10-hour or 12-hour shifts available · This position offers full-time and part-time options with either 10-hour or 12-hour shifts
Added 11 mins ago
BY
Cardon Scholars Program Manager (part-time, 28 hours/week)
Brigham Young University
Provo, UT
- $28.5 to $37.25 USD / hour
- Part-time
The Cardon Scholars Program Manager oversees the day-to-day administration and coordination of the Cardon Scholars initiative within the Whitmore Global Business Center. This position…
Added 13 mins ago
BESS/PV Site Quality Manager (Big Island)
Primoris Renewable Energy
AR
Facilitate on-the-job learning that promotes skill development, knowledge sharing, and implementation of best practices.
Added 13 mins ago
NG
Head Cashier
Natural Grocers
Bend, OR
- $21.62 USD / hour
Communicating about the {N}Power program with customers
Added 14 mins ago
DO
Personnel Program Manager
Department of Human Resources
CA
- $9,572 to $10,867 USD / month
Employees are currently required to work in-person at least four (4) days per week in alignment with Executive Order N-22-25
Added 14 mins ago
T
Director, Integrated Solutions Manager
TIAA
Charlotte, NC · 3965 Dallas Parkway Frisco, TX
- $92,400 to $137,000 USD / year
…lasting impact. Here, every associate can grow through meaningful learning experiences and development pathways - because when our people succeed, our impact on clients' lives grows…
Added 14 mins ago
Security Officer Supervisor- Aiken SC
Marksman Security LLC
Aiken, SC
Must possess a Alabama Security Unarmed license or ability to obtain
Added 15 mins ago
Makerspace Supervisor
La Porte County Public Library
La Porte, IN
…stepping-stone for education success. Supports the goals of the Learning Services Department, LPCPL makerspace, and other related library…
Added 15 mins ago
CC
FT Art Studio Manager
Cochise College
Sierra Vista, AZ
- $27.84 to $31.73 USD / hour
Position Summary: The Art Studio Manager is responsible for overseeing the operation and supervision of art studios throughout the district, ensuring compliance with the chemical safety…
Added 15 mins ago
L
Coordinator, Program Support (Part-Time, Temp)
Lee
Remote, United States
- $25.91 to $38.3 USD / hour
- Part-time
The Coordinator, Program Support is part of the Policy & Advocacy team reporting to the Vice President, Policy & Advocacy. This role serves as an operational anchor for fellowships,…
Added 15 mins ago
TI
Youth Outreach Specialist & Resource Navigator
The Immigrant and Refugee Community Organization
Portland, OR
- From $49,572 USD / year
REQUIREMENTS: Must possess a valid driver's license verification of current auto-insurance have full use of automobile during work hours
Added 16 mins ago
Assistant Manager
Panera Bread
Tallahassee, FL
As a Team Manager, you’ll be part of the bakery-cafe’s leadership team, helping to run great shifts, support team development, and maintain the high standards our guests expect.
Added 16 mins ago
Assistant Manager
Panera Bread
Albany, GA
As a Team Manager, you’ll be part of the bakery-cafe’s leadership team, helping to run great shifts, support team development, and maintain the high standards our guests expect.

GCL

Associate Product Manager, Customer Portal

Remote, United States

Apply on workforcenow.adp.com About employer

Applications open in a new tab.

Job details

Experience: 3-5 years' experience related to Customer Portals, Information Technology, Business & Process Analytics, and/or Freight Forwarding
Posting language: English
Posted: Nov 10, 2026

Original job description

Ready to turn your passion into a career? Do you dream of working in a dynamic and fast-paced logistics environment, supporting major events in sports, music, automotive, fine art, and film? Want the chance to collaborate with some of the biggest names in entertainment, media and luxury? Look no further! We’re looking for talented and passionate individuals like you to join our logistics team. The Rock-It Company provides mission-critical specialty logistics for complex, time-critical operations around the world. Built on a 48-year legacy, The Rock-It Company brings together specialized expertise across concert touring, major sporting events, broadcast, film and television, experiential activations, workforce infrastructure and rapid response, as well as the transport and protection of fine art, rare automobiles and other irreplaceable assets. With a network spanning more than 160 countries, The Rock-It Company provides the expertise and global execution required when there is little margin for error. We are seeking an Associate Product Manager, Customer Portal. The Associate Product Manager, Customer Portal will be responsible for furthering the strategy and development of Rock-It’s customer-facing portal(s). This role will serve as a critical link between users and the development team, helping to drive technology decisions, resolve technical issues, enhance the user experience, and manage overall system improvements. Key responsibilities include troubleshooting users' issues, documenting and escalating complex issues, and developing clear and detailed specifications for new feature requests. The APM will also perform thorough testing of new features and updates, ensuring they meet requirements and function seamlessly before deployment. Ideal candidates will have strong communication skills, keen attention to detail, and a background in customer portals, technical support, product management, quality assurance, or software testing. This role requires the ability to understand and anticipate user needs while maintaining a collaborative relationship with both users and internal teams. Location: This position is remote; however, occasional travel to US and International company offices and customer locations throughout the United States is required as needed. Responsibilities- Working closely alongside the CargoScience Product Owner and the Development team, the person in this role will:

Monitor and manage the Customer Portal ticketing system and support channels to triage requests and issues from users
Work to mature customer support ticketing and processes
Ensure high-priority tickets are captured, assigned, and actioned appropriately
Provide first line response and support to user tickets and requests
Escalate tickets as needed to higher level support and development, while ensuring communication to users is prompt and thorough
Review ticket requests and determine patterns and groups of tickets that can become feature enhancements
Gather requirements and scope new features and enhancement requests
Participate in weekly development sprint planning meetings and surface high priority or stagnant/old tickets to be addressed
Produce and enhance systems documentation and training
Participate in systems configuration and QA testing including developing test cases and procedures
Participate in implementation meetings and scoping solutions to ensure requirements are defined for new features needed for implementation
Engage business units to improve and enhance existing systems and processes
Provide research assistance for new system specifications
Perform follow-up and collect business feedback on provided solutions
Performs other job-related duties as assigned

Qualifications & Requirements Required Technical Skills

3-5 years' experience related to Customer Portals, Information Technology, Business & Process Analytics, and/or Freight Forwarding
Degree not required but considered as experience
Must be able to travel internationally to support business needs as required.Proficient with, or able to quickly become proficient with, a range of general and specialized applications, software, and hardware used in the organization and industry.
General understanding of information technology procedures and practices and willingness to continue learning.
Knowledge of ERP concepts and implementation is a plus.

Other Requirements

Must be able to travel internationally to support business needs as required.
Strong analytical and creative problem-solving skills
Strong communication and customer service skills
Strong organizational skills
Proven ability to create and present written and verbal communication that is audience appropriate. Maintain a positive attitude in working with diverse business groups and a global IT team
Proven experience in user change management, including in an M&A environment
Experience with technology enablement concepts
Self-starter who can engage a remote team in project work

Don't meet every single requirement? We are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

What Rock-It Company Will Offer You:

A growing logistics platform within the entertainment and luxury import/export logistics industry providing unrivaled experience and expertise for live events, touring, sports, luxury auto and art freight forwarding. Our teams serve as the premier freight forwarders handling some of the world’s biggest concerts, festivals, and sporting events for many high-profile clients across the music & sports industries to make the greatest shows and events possible across the world. Work with some of the most well-known and successful companies in the world. Your work will make an impact and be appreciated by others. Benefits & Perks That Rock!

Recharge & Reset: Enjoy a generous PTO package with 18 vacation days, 2 floating holidays, 7 sick days, and 11 paid holidays annually. We know work-life balance is key.
Your Health, Our Priority: Comprehensive medical, dental, and vision plans are just the start. Get employer contributions to your HSA if you choose a high-deductible health plan, plus access to convenient telemedicine through MDLive and mental health support through our Employee Assistance Program.
Financially Fit: Secure your future with our 401(k) match and comprehensive employer-funded insurance (Basic Life, AD&D, Short-Term Disability, and Long-Term Disability).
Family Matters: Welcoming a new addition? We offer generous paid parental leave for all parents.
Perks with a Purpose: Grow professionally with Continuing Education Reimbursement, give back with Charitable Donation Matching, and even snag free tickets to client events (when available)!
Culture Club: We love to celebrate! Join us for regular company events like birthday lunches, sports outings, volunteer opportunities, and more.
Optional Add-Ons: Customize your benefits with supplemental insurance (accident, critical illness, hospital indemnity) and pet insurance through MetLife.
Sweet Savings: Score potential discounts on home and auto insurance through Farmers Insurance.

The Rock-It Company is committed to the inclusion of all qualified individuals. As part of this commitment, Rock-It will ensure that persons with disabilities are provided with reasonable accommodation for the hiring process. If reasonable accommodation is needed, please contact hiring@rockitcompany.com. Rock-It provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to legally protected characteristics under applicable federal, state, or local law pertaining to the employee’s state of employment.

Apply on workforcenow.adp.com About employer

More about this job

Skills

Logistics
Fine arts
Sporting events
Troubleshooting
Communication skills
Attention to detail
Technical support
Quality assurance
Customer service
Documentation
Research
Computer technology
Business processes
ERP
Problem solving
Organizational skills
Change management

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Work requirements

Jobs in the United States