Jobs in the United States

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Field Area Manager
Veolia Environnement SA
Knoxville, TN
Field Area Managers are responsible for overseeing and managing a specific geographic region or area for a company. They are typically responsible for a team of Field Service Employees and…
Added 4 mins ago
WV
Director of Facilities & Operations
Wenatchee Valley College
Wenatchee, WA
- $8,750 to $9,583.33 USD / month
…and vehicle fleet. The director ensures a high standard of service that supports students, employees, and the mission of the college, and manages the facilities & operations team across all…
Added 29 mins ago
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Senior Energy Engineer
Siemens
Cromwell, CT
- $92,589 to $158,725 USD / year
Bachelor's degree in Engineering or related technical field
Added 29 mins ago
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Electrical Engineer Manager
Pfizer
Groton, CT
- $99,200 to $165,400 USD / year
This position will provide technical leadership and operational engineering oversight for 24x7x365 electrical generation, distribution, and control systems supporting critical site utility…
Added 29 mins ago
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Mechanical Engineer Manager
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- $99,200 to $165,400 USD / year
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Lead Product Manager, Channels
Humana
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Senior ALC Developer
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Maximus is a trusted federal partner supporting the Internal Revenue Service (IRS) in delivering essential services that help taxpayers navigate and meet their tax obligations. Through…
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Senior ALC Developer
Maximus
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Maximus is a trusted federal partner supporting the Internal Revenue Service (IRS) in delivering essential services that help taxpayers navigate and meet their tax obligations. Through…
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Senior ALC Developer PART TIME
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Manager, Enterprise Communications & Channels
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Amentum is a global leader in advanced engineering and innovative technology solutions, trusted by the United States and its allies to address their most significant and complex challenges…
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Mgr, Coporate Security
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Added 49 mins ago
Sr Materials Manager
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Supply Chain Program Manager
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…of Rosemont, IL or Milwaukee, WI. The Supply Chain Program Manager is responsible for driving consistent and effective utilization of ERP systems across manufacturing plants and supply…
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Financial Risk Manager
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Site IT Manager
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Added 1 hour ago
Packaging project Manager
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Information Technology Group Leader
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Lemont, IL
A bachelor’s or a master's degree in computer science, electrical engineering, or a comparable field is required.
Added 1 hour ago
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Service Portfolio Manager
Siemens
Buffalo Grove, IL
- $135,303 to $231,948 USD / year
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Added 1 hour ago
Senior Manager, Application Development (.Net, React, Databricks)
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You have a degree/diploma in Computer Science, Engineering, Management Information Systems, or a related field of study.
Added 1 hour ago
Senior Manager, Safety Management System
Chicago Transit Authority
Chicago, IL
Bachelor’s degree in Safety, Engineering, Business Administration, Public Administration, or a related field, plus five (5) years of experience implementing Safety Management Systems or…
Added 1 hour ago
Senior Manager, Maintenance - Bus
Chicago Transit Authority
Chicago, IL
o Maintains close interaction with Bus Heavy Maintenance and Bus Engineering/Tech Service in order to communicate and resolve Bus Maintenance issues, Warrant Audits and trends.
Added 1 hour ago
Manager, Maintenance - Rail
Chicago Transit Authority
Chicago, IL
Bachelor’s degree in Engineering, Business Administration, or a related technical field, plus four (4) years of experience in vehicle maintenance and repair, or an equivalent combination of…
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Strategic Customer Relations Manager
ebm-papst Inc.
Farmington, CT
The Strategic Customer Relations Manager serves as a key liaison between strategic customers, Sales, Planning, Operations, Manufacturing, Engineering, Purchasing, Logistics, and other…

Gatik AI

Program Manager, Operations Readiness

Phoenix, AZ, United States

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Job details

Experience: 5+ years of experience in program management, operations, or launch management.
Posting language: English
Posted: Nov 3, 2026

Original job description

Gatik, the leader in autonomous middle-mile logistics, is revolutionizing the B2B supply chain with its autonomous transportation-as-a-service (ATaaS) solution and prioritizing safe, consistent deliveries while streamlining freight movement by reducing congestion. The company focuses on short-haul, B2B logistics for Fortune 500 retailers and in 2021 launched the world’s first fully driverless commercial transportation service with Walmart. Gatik's Class 3-7 autonomous trucks are commercially deployed across major markets, including Texas, Arkansas, and Ontario, Canada, driving innovation in freight transportation.

The company's proprietary Level 4 autonomous technology, Gatik Carrier™, is custom-built to transport freight safely and efficiently between pick-up and drop-off locations on the middle mile. With robust capabilities in both highway and urban environments, Gatik Carrier™ serves as an all-encompassing solution that integrates advanced software and hardware powering the fleet, facilitating effortless integration into customers' logistics operations.

About the Role

Gatik is looking for a detail-oriented, highly organized Program Manager, Operations Readiness to make sure our operations teams are prepared for every change that reaches the field. In this role, you will manage readiness for software releases, hardware improvements, platform updates, operational process changes, and end-state improvement rollouts, using lean principles and standardized processes. Reporting to the Director of Central Operations, you will act as the primary conduit between Technical Engineering and Operations, and partner closely with Product, Training, and Safety so that every change is enabled, communicated, trained, and validated before launch. You will be instrumental in maintaining safety and operational continuity while driving fast, reliable delivery of improvements across our autonomous fleet.

This role is hybrid, 2 days per week in Santa Clara, Phoenix, Dallas, or Toronto.

What You'll Do

Own readiness programs end to end. Plan and run readiness for software releases, hardware improvements, platform updates, process changes, and end-state rollouts, from early scoping through launch and post-launch stabilization.
Standardize the readiness process. Build and maintain standard work, templates, checklists, and go/no-go gates so every launch follows a consistent, repeatable process.
Apply lean principles. Use lean tools (value stream mapping, waste elimination, root cause analysis) to make readiness and rollout workflows faster, simpler, and less error-prone.
Bridge Engineering and Operations. Act as the conduit between Technical Engineering and Operations: translate technical changes into operational impact, and bring field realities back into engineering priorities.
Maintain the operations triage process. Own the triage process for issues coming out of operations, including intake, prioritization, routing to the right engineering or functional owners, and tracking to resolution.
Escalate field feedback. Collect and synthesize feedback from operations teams, escalate critical issues quickly and clearly, and make sure feedback shapes future releases and improvements.
Partner across functions. Work with Product, Operations, Training, and Safety to align on scope, dependencies, timelines, and owners for each change.
Drive training and enablement. Coordinate with Training to make sure documentation, SOP updates, training content, and field communications are delivered and completed before launch.
Manage risk and safety alignment. Work with Safety to identify operational risks, confirm mitigations are in place, and make sure changes meet safety and regulatory requirements.
Coordinate rollouts and close the loop. Plan phased or market-by-market rollouts, serve as the single point of coordination at launch, and run retrospectives to improve the process.

What We're Looking For

Bachelor’s degree in Engineering, Operations Management, Business, or a related field, or equivalent practical experience.
5+ years of experience in program management, operations, or launch management.
Experience managing cross-functional programs with several stakeholders, including technical engineering teams.
Experience building or running an issue triage, intake, or escalation process.
Working knowledge of lean principles and process standardization.
Experience preparing operations teams for product, technology, or process changes.
Excellent written and verbal communication, including turning technical information into clear operational guidance.
Experience with program management and issue tracking tools such as Jira, Confluence, Asana, or Smartsheet.
Experience in autonomous vehicles, trucking, logistics, or fleet operations preferred.
Lean Six Sigma Yellow or Green Belt, or equivalent lean training preferred.
Experience supporting software or hardware release cycles in a technology or robotics environment preferred.
Familiarity with safety-critical operations and change management processes preferred.
Experience working with training and enablement teams to roll out SOPs and field training preferred.
PMP, CSM, or similar program management certification preferred.
Experience in a high-growth or startup environment preferred.

More about Gatik

Founded in 2017 by experts in autonomous vehicle technology, Gatik has rapidly expanded its presence to Mountain View, Dallas-Fort Worth, Arkansas, and Toronto. As the first and only company to achieve fully driverless middle-mile commercial deliveries, Gatik holds a unique and defensible position in the AV industry, with a clear trajectory toward sustainable growth and profitability.

We have delivered complete, proprietary AV technology - an integration of software and hardware - to enable earlier successes for our clients in constrained Level 4 autonomy. By choosing the middle mile – with defined point-to-point delivery, we have simplified some of the more complex AV challenges, enabling us to achieve full autonomy ahead of competitors. Given extensive knowledge of Gatik’s well-defined, fixed route ODDs and hybrid architecture, we are able to hyper-optimize our models with exponentially less data, establish gate-keeping mechanisms to maintain explainability, and ensure continued safety of the system for unmanned operations.

Visit us at Gatik for more company information and Careers at Gatik for more open roles.

Notable News

Forbes: Forget robotaxis. Upstart Gatik sees middle-mile deliveries as the path to profitable AVs
Tech Brew: Gatik AI exec unpacks the regulations that could shape the AV industry
Business Wire: Gatik Paves the Way for Safe Driverless Operations (‘Freight-Only’) at Scale with Industry-First Third-Party Safety Assessment Framework
Auto Futures: Autonomous Trucking Group Gatik Secures Investment From NIPPON EXPRESS HOLDINGS
Automotive News: Gatik foresees hundreds of self-driving trucks on road soon, and that's just the beginning
Forbes: Isuzu And Gatik Go All In To Scale Up Driverless Freight Services
Bloomberg: Autonomous Vehicle Startup Takes Off by Picking Off Easier Routes
Reuters: Driverless vehicles on limited routes bump along despite US robotaxi scrutiny

Taking Care of Our Team

At Gatik, we connect people of extraordinary talent and experience to an opportunity to create a more resilient supply chain and contribute to our environment’s sustainability. We are diverse in our backgrounds and perspectives yet united by a bold vision and shared commitment to our values. Our culture emphasizes the importance of collaboration, respect and agility.

We at Gatik strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that together we can do great things. We are committed to an inclusive and diverse team. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

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