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Solution Area Specialist - Windows Client
Microsoft
United States
- $133,000 to $239,800 USD / year
…customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners around a common customer mission, we help customers realize value…
Added 1 min ago
M
Senior Partner Development Manager - ISV, Americas
Microsoft
United States
- $107,600 to $205,600 USD / year
Added 1 min ago
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Software Engineer II
Microsoft
WA · Redmond, WA · Redmond
- $102,100 to $219,200 USD / year
As a Software Engineer II in Agentic Engineering Productivity, you will build LLM-powered agents that turn intent into tested, reviewable changes, keep build pipelines and internal tools…
Added 1 min ago
M
Business Program Manager - Chief of Staff Office
Microsoft
NC · ND · TX · WA · GA · Charlotte, NC · Fargo, ND · Irving, TX · Redmond, WA · Atlanta, GA · Charlotte · Fargo · Irving · Redmond · Atlanta
- $97,600 to $206,400 USD / year
…customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners around a common customer mission, we help customers realize value…
Added 1 min ago
Staff Software Development Engineer – iOS
CVS Health
Remote, United States
…Software Development Engineer – iOS to join our growing digital engineering organization. This Staff Engineering role offers the opportunity to drive the design, architecture, and delivery…
Added 2 mins ago
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BioMed Site Lead
Prime Healthcare
LEWISTON, ME
- $28.22 to $39.41 USD / hour
…Maine Medical Center in Lewiston, Maine.This full-time clinical engineering leadership opportunity is ideal for an experienced biomedical equipment professional with a background in…
Added 2 mins ago
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Cloud Solution Architect / Cloud + AI Platform Full-time LOA backfill
Microsoft
ON, CA
- $96,000 to $177,600 CAD / year
- Full-time
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Manager, Software Engineering, SalesForce
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Augusta, ME
Own solution‑level resource management across Engineering, BA, QA, PM, Salesforce administrators, developers, integration specialists, and partner teams
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Staff Full-stack Engineer - Shopping (Remote-eligible)
Capital One
Augusta, ME
Software engineering and solution architecture
Added 2 mins ago
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Data Platform Sales Representative - SLED
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Augusta, ME
- $76,800 to $122,900 USD / year
Partner closely with Oracle Cloud Engineering, Solution Engineering, AI Specialists, Customer Success, Consulting, Marketing, and executive leadership throughout the sales process.
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Senior Product Manager, Eligibility & Learning Enablement
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Augusta, ME
…business functions. You will partner across business, data, engineering, architecture, and product organizations to translate emerging use cases into scalable data capabilities. You will…
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Project Senior Consultant
Oracle
Augusta, ME
- $28.41 to $56.83 USD / hour
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Data Scientist 1
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Engineering & Platforms Director - HR Technology
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VMware & Windows Infrastructure Architect
Cognizant
Augusta, ME
- $100,000 to $115,000 USD / year
The successful candidate will lead end-to-end infrastructure solution architecture initiatives, partnering with business stakeholders, application architects, cloud engineering teams,…
Added 2 mins ago
Presales Solutions Architect - ICX Channel
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Augusta, ME
…di ng deep technical guidance, and fostering collaborative solution development with partners to ensure their success in bringing ICX's truly differentiated capabilities to leading…
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Senior Data Engineer
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Augusta, ME
…data quality and integrity. The ideal candidate is adaptable, solution-oriented, and capable of collaborating across multiple teams to support a broad range of data initiatives. The…
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Senior Business Systems Analyst
Akamai Technologies, Inc.
Augusta, ME
- $88,900 to $160,100 USD / year
Join our Network Statistics Engineering Team!
Added 2 mins ago
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Solution Architect – Agentic AI
Cognizant
Augusta, ME
- $116,000 to $180,000 USD / year
We are seeking an experienced Solution Architect – Agentic AI to define and drive enterprise architecture for next-generation Agentic AI capabilities. In this role, you will shape reference…
Added 2 mins ago
Solutions Architect - Nutanix Database Service
Nutanix
Augusta, ME
The successful candidate will join the Americas Solution Specialists & Systems Engineering Organization at Nutanix - a forward-thinking group dedicated to solving complex enterprise…
Added 23 mins ago
Applied Scientist II, Prime Video Personalization and Discovery Science, Prime Video - Personalization and Discovery Science
Amazon.com Services LLC
Seattle, WA
Prime Video Recommendation Science team owns science solution to power recommendation and personalization experience on various Prime Video surfaces and devices. We work closely with the…
Added 24 mins ago
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Environmental Analyst
Metropolitan Council
St Paul, MN
- $46.06 to $74.71 USD / hour
…regulatory obligations; and working directly with plant operations, engineering, and field staff to build compliance into daily work. The position includes preparing and submitting required…
Added 25 mins ago
Staff Software Development Engineer – iOS
CVS Health
Remote, United States
…Software Development Engineer – iOS to join our growing digital engineering organization. This Staff Engineering role offers the opportunity to drive the design, architecture, and delivery…
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…client’s objectives and solves their challenges through sound engineering principles with creative…

Gatik AI

Program Manager, Operations Process

Remote, United States

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Job details

Experience: 5+ years of experience in process engineering, operational excellence, quality, program management, or business process management.
Posting language: English
Posted: Nov 3, 2026

Original job description

Gatik, the leader in autonomous middle-mile logistics, is revolutionizing the B2B supply chain with its autonomous transportation-as-a-service (ATaaS) solution and prioritizing safe, consistent deliveries while streamlining freight movement by reducing congestion. The company focuses on short-haul, B2B logistics for Fortune 500 retailers and in 2021 launched the world’s first fully driverless commercial transportation service with Walmart. Gatik's Class 3-7 autonomous trucks are commercially deployed across major markets, including Texas, Arkansas, and Ontario, Canada, driving innovation in freight transportation.

The company's proprietary Level 4 autonomous technology, Gatik Carrier™, is custom-built to transport freight safely and efficiently between pick-up and drop-off locations on the middle mile. With robust capabilities in both highway and urban environments, Gatik Carrier™ serves as an all-encompassing solution that integrates advanced software and hardware powering the fleet, facilitating effortless integration into customers' logistics operations.

About the Role

Gatik is looking for a detail-oriented, improvement-minded Program Manager, Operations Process to own and improve the workflows that power our autonomous trucking operations. In this role, you will lead process creation, process review, and workflow design, and maintain the templates, standards, and gates that keep quality consistent across every operational workstream. Reporting to the Sr. Manager, Operational Excellence, you will partner closely with subject matter experts across Operations, Fleet Maintenance, Safety, Training, and Engineering to turn operational knowledge into clear, standardized, scalable processes. You will be instrumental in maintaining quality and consistency while driving lean practices and continuous improvement.

This role is remote in the USA, with travel to sites.

What You'll Do

Own processes end to end. Act as the accountable owner for assigned operational processes across workstreams, keeping them current, consistent, and aligned from start to finish.
Design and maintain workflows. Build, document, and maintain operational workflows, including process maps, SOPs, RACI charts, and handoffs between teams.
Set templates and standards. Create and maintain standard templates for processes, SOPs, work instructions, and change requests so documentation looks and works the same everywhere.
Run process gating. Run quality gates and approvals for new and changed processes so they meet quality, safety, and readiness standards before rollout.
Lead process creation. Partner with stakeholders to scope, design, and launch new processes as operations and markets grow.
Run process reviews. Hold regular reviews to audit existing processes, find gaps or drift, and drive updates.
Partner with subject matter experts. Work closely with SMEs to capture expertise, validate process design, and secure adoption by the teams doing the work.
Drive lean practices. Apply lean tools (value stream mapping, waste elimination, standard work, root cause analysis) to simplify workflows and improve quality and efficiency.
Manage process change. Own version control and change management for process updates, working with Training to make sure changes are communicated and trained before rollout.
Improve continuously. Gather feedback from the field and turn it into targeted process improvements.

What We're Looking For

Minimum Qualifications

Bachelor’s degree in Industrial Engineering, Operations Management, Business, or a related field, or equivalent practical experience.
5+ years of experience in process engineering, operational excellence, quality, program management, or business process management.
Experience owning and maintaining processes across several teams or workstreams.
Experience designing workflows, writing SOPs, and building documentation templates.
Experience running process review or approval mechanisms.
Working knowledge of lean principles and tools.
Strong ability to work with subject matter experts and turn complex operational knowledge into clear, usable processes.
Proficiency with process mapping and documentation tools such as Lucidchart, Visio, Miro, or Confluence.

Preferred Qualifications

Experience in autonomous vehicles, trucking, logistics, fleet maintenance, or other safety-critical operations.
Lean Six Sigma Yellow or Green Belt, or equivalent lean training.
Experience with quality management systems or frameworks such as ISO 9001.
Experience in a startup or high-growth environment where processes were still being defined.
Familiarity with change management methodologies such as Prosci or ADKAR.
Experience with workflow tools such as Jira, ServiceNow, or Smartsheet.

More about Gatik

Founded in 2017 by experts in autonomous vehicle technology, Gatik has rapidly expanded its presence to Mountain View, Dallas-Fort Worth, Arkansas, and Toronto. As the first and only company to achieve fully driverless middle-mile commercial deliveries, Gatik holds a unique and defensible position in the AV industry, with a clear trajectory toward sustainable growth and profitability.

We have delivered complete, proprietary AV technology - an integration of software and hardware - to enable earlier successes for our clients in constrained Level 4 autonomy. By choosing the middle mile – with defined point-to-point delivery, we have simplified some of the more complex AV challenges, enabling us to achieve full autonomy ahead of competitors. Given extensive knowledge of Gatik’s well-defined, fixed route ODDs and hybrid architecture, we are able to hyper-optimize our models with exponentially less data, establish gate-keeping mechanisms to maintain explainability, and ensure continued safety of the system for unmanned operations.

Visit us at Gatik for more company information and Careers at Gatik for more open roles.

Notable News

Forbes: Forget robotaxis. Upstart Gatik sees middle-mile deliveries as the path to profitable AVs
Tech Brew: Gatik AI exec unpacks the regulations that could shape the AV industry
Business Wire: Gatik Paves the Way for Safe Driverless Operations (‘Freight-Only’) at Scale with Industry-First Third-Party Safety Assessment Framework
Auto Futures: Autonomous Trucking Group Gatik Secures Investment From NIPPON EXPRESS HOLDINGS
Automotive News: Gatik foresees hundreds of self-driving trucks on road soon, and that's just the beginning
Forbes: Isuzu And Gatik Go All In To Scale Up Driverless Freight Services
Bloomberg: Autonomous Vehicle Startup Takes Off by Picking Off Easier Routes
Reuters: Driverless vehicles on limited routes bump along despite US robotaxi scrutiny

Taking Care of Our Team

At Gatik, we connect people of extraordinary talent and experience to an opportunity to create a more resilient supply chain and contribute to our environment’s sustainability. We are diverse in our backgrounds and perspectives yet united by a bold vision and shared commitment to our values. Our culture emphasizes the importance of collaboration, respect and agility.

We at Gatik strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that together we can do great things. We are committed to an inclusive and diverse team. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

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