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VH
IT Manager
Vireo Health
Remote, United States
- $80,000 to $90,000 USD / year
The IT Manager owns day-to-day IT support operations across all Vireo markets, managing the Freshservice ticketing system, assigning and tracking tickets by market, identifying underlying…
Added 1 min ago
Provider Relations Representative, Senior - Behavioral Health Call Center
BSC
Rancho Cordova, CA · CA · Long Beach, CA · El Dorado Hills, CA · Lodi, CA · Oakland, CA · Redding, CA · San Diego, CA · Woodland Hills, CA
The Behavioral Health Network Management team is responsible for the state-wide behavioral health program at Blue Shield of California (BSC). This includes managing a directly contracted…
Added 1 min ago
Purchasing Manager I
Nucor
Portland, TN
…efficiency, and meaningful personal connections define every day, enriching both our teammates and the communities we…
Added 1 min ago
CE
Assistant Restaurant Manager
CEC Entertainment, LLC
Spokane, WA
- $18.63 to $20.7 USD / hour
…because our people are the best of the best. As an Assistant Manager, you’ll help lead a team committed to making sure “every guest leaves happy.” It’s a high-energy, high-reward…
Added 1 min ago
CE
Senior Assistant Restaurant Manager
CEC Entertainment, LLC
Ventura, CA
- $19.15 to $21.28 USD / hour
…every time they come to Chuck E. Cheese. As a Senior Assistant Manager, you’ll make sure employees have everything they need – from resources to training to motivation – so “every guest…
Added 1 min ago
CE
Assistant Restaurant Manager
CEC Entertainment, LLC
San Bruno, CA
- $18.4 to $20.45 USD / hour
…because our people are the best of the best. As an Assistant Manager, you’ll help lead a team committed to making sure “every guest leaves happy.” It’s a high-energy, high-reward…
Added 2 mins ago
Commercial Bid and Quote Manager
Divergent
Torrance, CA
As Commercial Bid & Quote Manager, you will drive the cross-functional effort to turn complex B2B opportunities into compelling, accurate, and timely quotes and proposals across Aerospace &…
Added 2 mins ago
Medical Assistant or LPN - Cardiology
Premier Health
Centerville
A Certified Medical Assistant for the Premier Physician Network will typically see upwards of 30 patients per day, and is responsible for general clinical and procedural patient care, under…
Added 2 mins ago
Medical Assistant or LPN - Cardiology
Premier Health
Franklin
A Medical Assistant for the Premier Health Physician Companies will typically see upwards of 30 patients per day, and is responsible for general clinical and procedural patient care, under…
Added 3 mins ago
Front Line Leader - Nutrition Manufacturing - Casa Grande, AZ
Abbott Laboratories
Casa Grande, AZ
Leadership in this role will primarily be focused on the direct reporting group with support from the direct manager, as required. Focus is on day to day operations, with short term focus…
Added 3 mins ago
Survey Geographic Discipline Leader
Colliers Engineering & Design
Columbia, SC
Serve as the primary technical liaison between project manager and staff on assigned projects and manage completion of technical elements on projects. Assist with project manager’s efforts…
Added 5 mins ago
ERP Federal Financial Management Analyst (Sr.) - U.S. Citizenship Required
CGI Technologies and Solutions, Inc.
Knoxville, TN
Experience with federal financial management systems and programs such as GTAS, CAR, TROR, Treasury Offset Program, SAM.gov, and Pay.gov.
Added 5 mins ago
HF
Retail Sales Manager
Harbor Freight Tools
Mc Minnville, TN
- $24.25 to $26.68 USD / hour
186575BRJob Description: Our Assistant manager (full-time) is a valued member of a high performing team who is empowered & equipped to do their job. You will know why your work matters and…
Added 5 mins ago
Senior IAM RBAC & ABAC Manager
Otis Elevator Company
Remote, United States
Otis is seeking a highly experienced Sr. IAM RBAC & ABAC Manager to join our global Identity and Access Management (IAM) organization and lead the design, implementation, and governance of…
Added 5 mins ago
Project Manager, HPDU
Nuclear Fuel Services
Jonesborough, TN
The Mid-Career Project Manager owns and drives defined portions of the HPDU Project and is accountable for integrating scope, schedule, cost, risk, resources, and stakeholder commitments…
Added 5 mins ago
AUKUS Engineer 1 -- Design Eng -- Process
Nuclear Fuel Services
Erwin, TN
…engineering techniques, procedures, and criteria under guidance of a manager or experienced engineer. Assignments are designed to develop professional work knowledge and abilities. Works…
Added 5 mins ago
V
Entry-level Lube Tech/Technician
Valvoline
Harriman, TN
- $15.25 USD / hour
Your road to VIOC doesn’t require previous automotive experience. Through our award-winning training program, we’ll teach you how to:
Added 5 mins ago
General Manager
Chipotle Mexican Grill
Hixson, TN
Chipotle is growing fast – we’re opening a restaurant almost every day, and we need leaders to grow with us! Our General Managers lead from the front and in this role, you’ll hire and…
Added 5 mins ago
B
Retail Front End Supervisor - Full-Time
Burlington
Hixson, TN
- $16 to $18 USD / hour
- Full-time
At Burlington, we embrace the many facets of diversity that strengthen our communities where we live and work every day. If you want to grow your retail career with a caring and inclusive…
Added 5 mins ago
V
Entry-level Lube Tech/Technician
Valvoline
Lenoir City, TN
- $15.25 USD / hour
Your road to VIOC doesn’t require previous automotive experience. Through our award-winning training program, we’ll teach you how to:
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CMP Assistant Manager, Gatlinburg
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Sevierville, TN
…Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers…
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Mgr, Ops Accounting Transformation
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The Manager, AP Transformation & Analysis leads the Accounts Payable (AP) transformation, analytics, and continuous improvement agenda while providing leadership over assigned AP…
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Assistant Store Leader (Assistant Manager)
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…make a meaningful impact in their stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of…
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Jackson Maintenance Manager
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This is a new position reporting to the Engineering Manager. The Jackson, TN facility produces Datacom & OEM Assembly products. As the facility continues to aggressively increase in…
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Housing Compliance Specialist - Jackson, TN
CGI Technologies and Solutions, Inc.
Jackson, TN
…contracts subsidized under HUD's Project Based Section 8 Housing program. As part of a contract administration case management team, the LCS directly performs these core tasks and…

Gate Gourmet, Inc

Transportation Representative - Tower Operations

NY, United States

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Job details

Apply by: Nov 6, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

We’re looking for motivated, engaged people to help make everyone’s journeys better. Position is responsible for serving as unit’s primary representative working in the Airport Tower for our major customer's operations where the decisions such as gate changes, aircraft swaps, and delays are made.

Location: 30 Inip Dr, Inwood, NY 11096

Benefits

Paid time off
401k, with company match
Company sponsored life insurance
Medical, dental, vision plans
Voluntary short-term/long-term disability insurance
Voluntary life, accident, and hospital plans
Employee Assistance Program
Employee Discounts
Free hot healthy meals for unit operations roles

Main Duties and Responsibilities:

Analyzes data from custom computer screens and proactively communicates airline changes and updates to the unit dispatch and catering teams.
Monitors airline arrival and departure times and ensures catering teams complete flights as assigned.
Monitors driver’s kitchen department time, alerts unit management when on time departure is in jeopardy and when drivers are late off aircraft, delaying return to unit.
Monitors international strips via Prism camera; provides accurate and timely information regarding the operation to the SOC.
Makes some operational decisions and communicates directly to transportation teams on the field.
Partners with Department Manager to be the voice for the company in delay discussions, and conducts the research needed when contesting a delay.
Tracks all flight, gate, meal order and other changes in flights.
Serves as back up supervisor when that individual is on the ramp by relaying changes in flights to drivers on the ramp, directing work flow and resolving customer problems.
Checks that drivers have completed their run sheets accurately and that all times, aircraft changes, service levels and quantities meet customer specifications.
Answers and logs customer calls, concerns and complaints and makes recommendations to resolve on-going issues.

Qualifications

Education:

H.S. diploma required
Associate’s degree preferred

Work Experience:

Minimum 3 years of experience working in a customer service capacity required
1 year experience directing the work of others
Experience working in the airline industry is preferred

Technical Skills: (Certification, Licenses and Registration)

Basic computer skills
Able to drive on the ramp
Able to multi-task in a dynamic customer environment
Detail oriented
Strong customer service skills
Able to keep calm in high pressure environment
Able to work with a minimum of supervision/off-site environment
Able to make independent decisions
Able to compile data from multiple sources with a high degree of accuracy
Able to communicate status changes to all parties in a timely manner
Driven to document and improve processes
Able to develop rapport with major client

Language / Communication Skills:

Excellent written and oral communication skills.

Job Dimensions Geographic Responsibility: Unit Type of Employment: Full time Travel %: N/A Exemption Classification: Exempt Internal Relationships: Drivers, dispatchers and the catering teams External Relationships: Airline Customers Work Environment / Requirements of the Job: Work in the airport Tower. This position will rotate periodically between day shift, night shift and vacation relief. Budget / Revenue Responsibility: N/A

Organization Structure Direct Line Manager (Title): Director or Manager, Ops Transport Dotted Line Manager (Title, if applicable): N/A Number of Direct Reports: 0 Number of Dotted Line Reports: 0 Estimated Total Size of Team: 1

gategroup Competencies Required to be Successful in the Job:

Thinking – Information Search and analysis & problem resolution skills
Engaging – Understanding others, Team Leadership and Developing People
Inspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectively
Achieving – Delivering business results under pressure, Championing Performance Improvement and Customer Focus

Demonstrated Values to be Successful in the Position Employees at gategroup are expected to live our Values of Excellence, Passion, Responsibility and Respect. To demonstrate these Values, we expect to observe the following from everyone:

Excellence

We put the customer at the forefront of everything we do, taking time to understand their needs, wishes and desires.
We constantly learn by giving and receiving feedback, improving from our mistakes and bettering ourselves.

Passion

Hospitality, in its purest form, comes down to a single, core principle: care. We do everything with thoughtfulness, attention, and care.
We have a growth mindset, a resilience that makes us determined to bounce back from failures and setbacks.

Responsibility

We care about what we do, and we understand the impact we have on others and the planet.
We always look out for each other –creating a safe workplace environment is everyone’s responsibility.

Respect

Every job matters. We each do our part to ensure our colleagues and our customers succeed in their goals.
We respect each other’s voices and foster a workplace that supports inclusion and belonging. We are all one gategroup.

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law. For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

We anticipate that this job will close on:

11/06/2026

Please click here to view our North America Applicant Privacy Notice.

If you want to be part of a team that helps make travel and culinary memories, join us!

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More about this job

Skills

Research
Customer service
Computer skills
Improve business processes
Communication skills
Team leadership
Relationship building
Cooking

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